Ratings based on 268 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
78% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great

Posted 2-Sep-2014
Great, we really enjoy the pool, beach, staff really pleasant and helpfull
3 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta, GA

Nice Hotel

Posted 17-Aug-2014
Pros: The cleanliness
Cons: The valet service needs to be better managed and more professional.
This was a nice hotel. The location is terrible as the traffic is so bad. The valet service was awful and too many cars in the driveway. Construction on the street made it difficult to get in and out. The lobby is nice and so are the staff. Very clean.
5 out of 5
Recommended
for Everyone
by A verified traveller from DR Texas

Nice location, great service

Posted 3-Aug-2014
Nice place to stay with the family Easy access from Miami
3 out of 5
Recommended
for Everyone
by RKJ from J

Good enough

Posted 23-Jun-2014
Great location to beach. Short cab ride to Ocean Drive. Room had little ants. Room wasn't ready when we arrived by check in so they gave us an upgrade which was good. Overall, not bad.
2 out of 5
Recommended
by 4points by sheraton from miami beach

bad location

Posted 14-Jun-2014 on Hotels.com
bad experiens
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Girls Getaway

Posted 12-Jun-2014 on Hotels.com
Four Points offered us girls a great time. We enjoyed our stay. I was skeptical at first due to reviews from others. I will definitely be staying here again. From the moment we walked in Camille at the front desk greeted us and made sure we were taken care of. Nice rooms, great staff, good service, and great price. The only suggestion I would make is improvement with concierge knowledge on restaurants, activities,etc
4 out of 5
Recommended
for Everyone
by A verified traveller

Great

Posted 10-Jun-2014
Bachlore party with my boys 2 jr suites a lot of space. Good location $10 can to ocean dr and a 5 min walk to club liv.
4 out of 5
Recommended
for Getaway With Friends
by leslie martin from houston

Sun rise is beautiful

Posted 8-Jun-2014 on Hotels.com
Great place if you have transportation , a distance from all the entertainment in south beach , beautiful view , great staff just small things need updated very very clean I would recommend balcony its breath taking watching sunrise and beauty at the same time , I would stay again
4 out of 5
Recommended
for Everyone
by A verified traveller

Great spot for an oceanside vacation

Posted 30-May-2014
Pros: Nice facility and nice beach location
Cons: Still vacuum the room/make up beds even if guest isn't switching out towels/sheets during their stay.
Location: Not many places to eat close by other than other hotel restaurants. The boardwalk offers an easy way to get to spots closer to S Beach.
Overall it was great! Hotel was great - nice pool, great location for the beach, room was a standard two bed space. Food prices were high. The hotel has small incentives for their guests but some of the service people were rude about us taking advantage of them. For instance, if you choose to not have them switch out your towels and sheets everyday, they give you a $5 voucher for food but when we wanted to redeem them, it seemed like we were asking too much. The hotel advertised a Beer and Bbque happy hour but when we asked about it, the bartender told us that all they had was a happy hour special which was if you bought drinks, you could have free appetizers. He was very rude about it and it felt like he really didn't want to offer us anything. When we inquired at the front desk, they honored the promotion. There was a disconnect between the front desk staff and what the bartender was willing to serve. We had our two teenage boys with us and the environment was appropriate for them. Other guests were having fun but not partying but we were there mid-week and checked out before the weekend.
3 out of 5
by Barbie R from Miami, FL

Still in need of additional upgrades and renovatio

Posted 25-May-2014
For the price you pay you would expect for them to provide better services. Bathroom door stop was filthy, furniture in the room was outdated and had major damage, lamp stand was broken and the AC does not go lower than 68 degrees, even after calling the front desk for assistance nothing could be done. No beach chairs provided on the beach for hotel guest, while the surrounding hotels do have this feature (a fee had to be paid per chair). The weather was beautiful and pool was relaxing. I enjoyed my 3 day vacation however I will not be staying here again.