Ratings based on 399 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
82% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Chile

Nice access to the beach

Posted 29-Jul-2015
Dirty room and very noise, you can hear the person in the next room.
4 out of 5
Recommended
for Everyone
by A verified traveller

Four Points at Sheraton Review

Posted 13-Jul-2015
Excellent location, friendly staff and amazing view of beach.
4 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Exceptional Breakfast Staff

Posted 9-Jun-2015
The Breakfast staff were beyond wonderful. The Front Desk staff were always helpful and friendly. However, I did have an issue with closing charges that were applied to the card I used as a GTD only, resulting in a credit that seems to be taking forever. The hotel overall was always clean and well maintained. Elevators could have been built a little bigger!
1 out of 5
by A verified traveller from miami

Sucked

Posted 31-May-2015
I will never stay or recomend this hotel to anyone. I got kicked out for no reason.
4 out of 5
Recommended
for Families
by Matias

This traveller left a rating score only Posted 5-May-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by JONATHAN

This traveller left a rating score only Posted 28-Apr-2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from CANADA

GREAT LOCATION NICE VIEW

Posted 28-Apr-2015
Pros: i LIKED THE WOORLPOOL THE BEST AAND THE BALCANY.
Cons: THE SHOWERS AND BATHROOMS.
Location: tHE BEACH AND THE POOL ARE GREAT ALTHOUGH IT'S FAR FROM THE SHOPPING AREA IN WALKING DISTANCE. tHE BOARD WALK IS GREAT.
i WAS SERVED NICELY BY ALL THE STAFF EVERYONE WAS FRIENDLY INCLUDING THE GUEST. wE HAD A GOOD ROOM AND NICE VIEW. iT WAS JUST GREAT.
4 out of 5
Recommended
for Everyone
by A verified traveller from Illinois

Nice hotel

Posted 20-Apr-2015
The pool was nice. A few staff members did not speak very good English which was frustrating, being in the United States. I wish the bathroom was a little bigger and the shower head was old and did not work that well. The bed was comfortable and the a/c worked well. I liked the easy access to the beach. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Apr-2015
Pros: El buffette de desayuno, la piscina, la cercanía con la playa
Cons: Tener mayor variedad de alimentos en el restaurante, especialmente en la cena.
Elegí este hotel porque tiene acceso directo a la playa. Sin embargo, no estuvimos allí mucho tiempo, pues la arena no es tan fina y el oleaje estaba un poco fuerte (viajamos con niñas pequeñas). Así que preferimos disfrutar de la alberca. Está bien ubicado, e hicimos uso del transporte público para recorrer ir al Lincoln Road Mall, sin ninguna dificultad. En general, un buen hotel familiar.
2 out of 5
Recommended
for Business Travellers
by Anurag from Boston

Lost potential

Posted 14-Apr-2015 on Hotels
Aditi Sachdev at the reception was repeatedly helpful and a pleasant face to see at all times. She helped change our initial room which was really poor to an ungraded ocean view room with a balcony. This single act changed my impression of the hotel from poor to average. Staff and service are actually fine but the quality of the facilities are really run down. The carpets walls etc all looked like a dorm room. This could be a great property when renovated. I'm surprised Sheraton lent its name to the property