Ratings based on 264 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveller from Atlanta, GA
Nice HotelPosted 17-Aug-2014
Pros: The cleanliness
Cons: The valet service needs to be better managed and more professional.
This was a nice hotel. The location is terrible as the traffic is so bad. The valet service was awful and too many cars in the driveway. Construction on the street made it difficult to get in and out. The lobby is nice and so are the staff. Very clean.
for Everyoneby A verified traveller from DR Texas
Nice location, great servicePosted 3-Aug-2014
Nice place to stay with the family Easy access from Miami
for Everyoneby RKJ from J
Good enoughPosted 23-Jun-2014
Great location to beach. Short cab ride to Ocean Drive. Room had little ants. Room wasn't ready when we arrived by check in so they gave us an upgrade which was good. Overall, not bad.
for Everyoneby A verified traveller
Bachlore party with my boys 2 jr suites a lot of space. Good location $10 can to ocean dr and a 5 min walk to club liv.
for Everyoneby A verified traveller
Great spot for an oceanside vacationPosted 30-May-2014
Pros: Nice facility and nice beach location
Cons: Still vacuum the room/make up beds even if guest isn't switching out towels/sheets during their stay.
Location: Not many places to eat close by other than other hotel restaurants. The boardwalk offers an easy way to get to spots closer to S Beach.
Overall it was great! Hotel was great - nice pool, great location for the beach, room was a standard two bed space. Food prices were high. The hotel has small incentives for their guests but some of the service people were rude about us taking advantage of them. For instance, if you choose to not have them switch out your towels and sheets everyday, they give you a $5 voucher for food but when we wanted to redeem them, it seemed like we were asking too much. The hotel advertised a Beer and Bbque happy hour but when we asked about it, the bartender told us that all they had was a happy hour special which was if you bought drinks, you could have free appetizers. He was very rude about it and it felt like he really didn't want to offer us anything. When we inquired at the front desk, they honored the promotion. There was a disconnect between the front desk staff and what the bartender was willing to serve. We had our two teenage boys with us and the environment was appropriate for them. Other guests were having fun but not partying but we were there mid-week and checked out before the weekend.
by Barbie R from Miami, FL
Still in need of additional upgrades and renovatioPosted 25-May-2014
For the price you pay you would expect for them to provide better services. Bathroom door stop was filthy, furniture in the room was outdated and had major damage, lamp stand was broken and the AC does not go lower than 68 degrees, even after calling the front desk for assistance nothing could be done. No beach chairs provided on the beach for hotel guest, while the surrounding hotels do have this feature (a fee had to be paid per chair). The weather was beautiful and pool was relaxing. I enjoyed my 3 day vacation however I will not be staying here again.
Recommendedby Ray from Homestead, Florida
Posted 23-May-2014 on Hotels.com
The beach chair service needs improvement, that 5pm cut off is un-acceptable particularly when check in is @ 4pm.
for Everyoneby Em
Miami Beach HotelPosted 13-May-2014
This hotel is great. This was my second stay at this hotel and my parents stay here at least once a year. They are doing a lot of work right now around the facility to do improvements but it's not major construction that it is disturbing to your stay. There is access to the boardwalk and the beach. It is close to all the restaurants but far enough away that you are not in the thick of Bachelorette parties and screaming all night long.
for Everyoneby Proffessional from kansas
Great vacationPosted 30-Apr-2014
Good place but dont settle for what they give you. Demand upgrades and ask question about offers.
for Everyoneby Romy from Halifax
Good hotel with very nice staffPosted 11-Apr-2014
Room was spacious, very clean and comfortable. Canal view from the 8 floor was nice. Free coffee whole day... perfect location - by the beach and the boardwalk, can't ask for more. I appreciated very friendly and accommodating front desk personnel especially Alice. She is the best and thanks to her I had a wonderful stay here and I will return again for sure.