Ratings based on 1,499 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Punta Cana

Motel style rooms for 400 bucks a night

Posted 26-Feb-2015
Pros: Close to the beach and Ocean Drive.
Cons: Speed up the WIFI Change the AC system. Very annoying.
I stayed recently for 5 nights. I expected more for what i paid. Stayed in room 207, very loud early in the morning. (Garbage trucks) We could listen to the conversations from the guests in the next room. WiFi was complimetery but very very slow. Staff was nice and helpfull.
2 out of 5
by A verified traveller

Great Location, Disappointing Hotel.

Posted 24-Feb-2015
Pros: location and size of room.
Cons: add a dresser. increase closet space. add shelves to bathroom. add robes. replace carpet in stairwell to rooms.
The Essex is very conveniently located in Central South Beach. Check in was relatively simple and the staff was friendly. We upgraded our room to a King Suite. The suite was located on the first floor and had a decent living area with a couch and a couple of extra chairs. The walk to the room was "old school" and kind of dirty. However, our BIG disappointment came from the tiny closet and the lack of drawers and shelves. We literally had no place to put most of our clothes as there is NO dresser in the room. The closet was barely big enough to put one of our suitcases and the hanging bar was only around 2 1/2 - 3ft wide and had just enough room for only our hanging clothes with a tiny shelf above it. Further, there were no shelves or drawers in the bathroom for our toiletries or for clothes. Even the night stands were tiny and had no drawers. So, we lived out of our suitcases for 5 days...not fun. We had friends in a regular room and they did not have a dresser either. Some people don't unpack so this may not be an issue. We also called the front desk to request robes and they didn't have any. The safe in our room did not work either. On a positive note: The location is great as it is one block from the beach and it's sister property is the Clevelander, which is fun. The bed was comfortable and the fridge and coffee maker (keurig) worked nicely. The bathtub was oversized and nice as well. Would not stay here again though.
3 out of 5
by A verified traveller

Posted 21-Feb-2015
Cons: Ne pas avoir d'assiettes en plastique pour le déjeuner. C'est affreux qu'en 2015 Essex Hotel ne puisse pas pas être plus écologique.
Location: Plusieurs restaurants sur Lincoln Road.
Les membres du service de sécurité et du nettoyage étaient cordiaux et très chaleureux. On sentait rapidement leur professionnalisme et leur hospitalité. Cependant, les employés derrière le comptoir de réception n'étaient pas toujours accueillants. À plus d'une reprise, alors que nous posions de simples questions, on nous répondait de façon abrupte. Une des employées préférait même être sur son téléphone cellulaire sur Facebook au lieu de répondre à nos questions. À d'autres reprises, on voyait clairement que l'employé(e) derrière le comptoir répondait à des messages sur Facebook au lieu de s'occuper des clients ou de travailler. Cet hôtel est parfait pour un soir, mais peu recommandé pour plus de 3 jours ou pour se reposer à la piscine. Les clients ne considèrent guère la présence des autres, parlent très fort, et sont malheureusement assez grossiers. Le quartier est en plein essor, plusieurs hôtels sont en phase de construction. Alors c'est un lieu idéal pour un hôtel à prix modique à South Beach. L'hôtel manque un plan de gestion homogène autant d'un point de vue des ressources humaines que de la restauration et des services auprès des clients.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Puerto Rico

Great hotel, great location

Posted 18-Feb-2015
Centric hotel close to interesting venues @ walking distance. Great staff!!!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom akita

場所は最高です

Posted 17-Feb-2015
このエリアは三階以上のホテルはなく、アールデコ調の建物が素敵な雰囲気を出していて良かったです。部屋に冷蔵庫はありません。ホテル内は古い感じありありですが、それがこの辺りのホテルなのでしょう!朝食付きで、パン、シリアル、コーヒー類、フルーツがありました。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom mid-Atlantic

Charming boutique hotel

Posted 10-Feb-2015
Pros: Exceptionally attentive staff; art deco lobby, especially lovely at night when lit by candles; good location
Cons: when air conditioning comes on, too loud
Location: around corner from: beach, restaurants, stores. One block the other way is the bus on Washington St. that goes almost everywhere in S. Beach.
Great location: quiet, yet just around the corner from all "the action" of Ocean Drive, the heart of South Beach. Amazing, pleasant, helpful staff at any hour of any day.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom milano

Posizione centrale, comoda soluzione

Posted 10-Feb-2015
Hotel a 2 passi dalla spiaggia, ben tenuto. Buona anche la colazione compresa. Camera confortevole. Lo consiglio
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Estonia

Cosy hotel with great location.

Posted 10-Feb-2015
Pros: Location.
Cons: A small refrigerator or minibar would be great, as well as in room safe. Also the air conditioning was way too loud.
Pleasant small hotel with great location, very close to the beach and other attractions of South Beach. Hotel staff is courteous and attentive. They also provide beach towels and complimentary water at the front desk but you have to request. We did not use the Clevelander facilities, so can't rate that. I would stay there again.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom miami

Bien situé

Posted 8-Feb-2015
Très bien placé, proche de la plage, personnel accueillant et très souriant
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 5-Feb-2015
Pros: Das Restaurant, super.
Beste Lage und trotzdem ruhig gelegen. Strand, Restaurants und Bars gleich um die Ecke.