Ratings based on 1,532 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom NY

Great!

Posted 31-Mar-2015
Pros: hotel staff, room, and location
Location: right on the main drag
Relatively small but clean room in a great location. It is next to Cleavlander, but not nearly as loud or crazy.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom como

Al centro di miami

Posted 22-Mar-2015
Hotel nel cuore di Miami a due passi dal mare e di fianco al clevelander, perfetto per il divertimento ma anche confortevole per famiglie nonostante la musica perenne.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom ny

south beach hotel

Posted 20-Mar-2015
Pros: staff are very friendly and all the attraction area are walking distance
Cons: noisy a/c and poor sound insulation between the room and noisy street event you close the window because is on 2 way traffic street.
i like the hotel near by all the attraction area, beach and all walking distance instead of driving car every day. restaurant is 1 block away and a lot of food to choose.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel in Toplage

Posted 18-Mar-2015
Der Ocean Drive befindet sich direkt um die Ecke. Die Lage ist also wirklich sehr gut. Das Personal ist sehr zuvorkommend und aufmerksam. Trotz der guten Lage ist es auch Abends und Nachts angenehm ruhig auf den Zimmer. Es dringen kaum Geräusche von außen in die Zimmer.
4 out of 5
Recommended
for Couples
by A verified traveller

Posted 17-Mar-2015
Schönes kleines Hotel in perfekter Lage im Art Deco Destrict, nur ein paar Schritte zum Strand.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to everything

Posted 14-Mar-2015
Liked my stay convenient to everything staff was delightful
3 out of 5
Recommended
for Students
by A verified travellerfrom Antibes

Rapport qualité-prix décevant

Posted 13-Mar-2015
Pros: Sa situation au sein de South Beach. Son architecture et sa décoration art-déco.
Cons: Le confort (aménagements) et moderniser les installations (climatisation et ascenseur).
Location: Au centre du cyclone de South Beach. Tout est à portée de pieds. Shopping, bars, restos, animations, nightclubs et bien sûr la célèbre beach.
Cet hôtel n'a d'intérêt que pour sa situation à South Beach, sa décoration et son architecture art-déco. Pour le reste rien d'extraordinaire. La chambre est de taille moyenne mais confortable (bonne literie et tv moderne avec de nombreuses chaînes ). La salle de bains est aménagée au minimum. L'hôtel est propre et bien entretenu. La chambre est nettoyée tous les jours même pour les lève (très) tard. La climatisation impossible à régler fait un bruit d'enfer. Il y a très peu de rangement dans la chambre, 2 tiroirs et une penderie minuscule où quelques cintres se battent en duel. Une dernière chose, n'espérez pas prendre une douche bien chaude en dehors des heures dites "normales" vous n'aurez pas d'eau chaude. En conclusion cet hôtel est bien cher pour les prestations qu'il offre. Je suis accro à South Beach. J'y vais de 2 à 3 fois par an et je connais des hôtels offrant des prestations équivalentes pour moins cher.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Champaign, IL

South Beach Gem with Superior Staff

Posted 10-Mar-2015
Pros: Location, room, staff, included amenities of continental breakfast and happy hour deals.
Cons: Nothing to suggest.
Location: On Collins Ave a block from Ocean Ave fun but without the noise and a block from the beach.
Stayed at the Essex House for three nights for a brief winter getaway. The hotel itself is great: perfect location close to Ocean Avenue and the beach, clean room, great continental breakfast and happy hour deals, but what really made it extra-special was the staff. Everyone we interacted with from the bellmen to front desk staff to the bartenders and the cleaning staff were incredibly welcoming, friendly, and engaging. I was super-happy with the entire experience and was going to great a glowing review anyway but the service we received after checking out was the icing on the cake. On our way to the airport, I realized I had left my Kindle in the room. I called immediately and spoke with Adriana. She was very helpful and reassuring. She took my name and number and promised to call back after she had looked in the room for it. I got impatient, called during a layover, and spoke to Cyan(?) this time. She, too, provided excellent customer service and let me know they had found the Kindle :) Adriana did call back herself later as promised to confirm it had been located. I arranged to have it shipped back to me and they were more than willing to box it for me. I truly felt the Kindle was gone forever but the staff proved me wrong by responding immediately to resolve the problem. My sincerest thanks to Adriana, Cyan and everyone at the Essex House. I can't wait to go back! :) Essex House guests also get privileges at the Clevelander next door
3 out of 5
by A verified travellerfrom Baltimore, MD

Billing process sucks

Posted 9-Mar-2015
They charged my card so many times that my bank flagged my account for fraud. The pool is tiny. The Japanese resteraunt attached is mediocre but the service is amazing!!!! The pool is tiny but relaxing and quaint. You have access to the clevander which is a party house, in case you want to party or take a dip in a larger pool. It's in a central location to everything. I loved that part! More for an older mature crowd but I enjoyed the music and craziness being at bay. For the money we paid I expected a tad bit more
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Mar-2015
Wonderful and helpful staff, clean rooms, and a great breakfast.