Ratings based on 827 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
72% of guests recommend
3.5 Room cleanliness
3.2 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Jacksonville, FL

Great location no too ar from oceans drive

Posted 19-Nov-2014
Pros: Location
Cons: Parking!!!
Location: A lot to do around is Miami Beach!!
Was a litter worry cause others review , but when we arrived and we to the room everything was nice. Like I said in the short fist survey my only problem was with the parking. No enough parking in property, first night I parked in a building one block down with not in and out privilege , that made parking inconvenient and costly
2 out of 5
by A verified travellerfrom Best Western Atlantic Beach Resort

430 Dollar für 2 Nächte mit "oceanfront"

Posted 12-Nov-2014
3 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

Nice location but extra unnecessary expanses

Posted 4-Nov-2014
Nice location , right on the beach . Be aware it is mit a luxury hotek and it is in a need for updates - a bit run down . Unnecessary expanses- daily safe pay, no parking at all which can get quite expensive if you have a car.. No complimentary coffee or water in the lobby , which most of the hotels provide . Otherwise not to bad...
1 out of 5
by A verified travellerfrom toronto,ontario

how disappointing

Posted 4-Nov-2014
Pros: nothing
Cons: change the toilet seats, replace the light bulbs in the bathroom. help your customers. call them a cab! have a coffee machine just in case
-the room phone didn't work. -the closet door wouldn't close, the bar fridge was in there, the noise kept me up all night. -the coffee machine was filthy,ton the way in, the maid dropped the new one and I had glass all over the carpet in -front of my bed. then they brought me another one, that was just as filthy as the first one. -there is no coffee in the am until the restaurant opens. -the hotel wouldn't call a cab for me, it wasn't their responsibility????!!!!!!!?????? in which world does this happen? over all, I give it a -10.. the food at the restaurant isn't anything to write home about. but the waiting staff was very pleasant.
3 out of 5
by A verified traveller

Posted 31-Oct-2014
Pros: The concierge
Cons: No bugs.
Found two bugs in room, One in the dresser. Reported to front desk. Don't know is they did anything about it.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Virginia

I'd stay here again

Posted 21-Oct-2014
Pros: Super easy access to the causeway to get back and forth to Miami. On-site parking. The boardwalk and beach are right behind the hotel.
Cons: Offer real coffee in the lobby instead of a coffee vending machine.
Location: South Beach isn't too far away. It took us about 20 minutes to walk there.
This hotel was a good value for the area. Easy access to the causeway, good size rooms, nice pool area, beach is right out back, onsite parking. The parking was convenient but expensive - and the spaces are tiny - we scraped the side of our rental car pulling into a space between the wall and a post. We were able to check in early which was nice since it was raining and there was no where else to go. They should update their paperwork. I had to agree to pay a per-day resort fee that is listed on the contract as a fee for the in-room safe. When I pointed that out, the desk clerk said it was a resort fee for pool/beach towels and other amenities. This hotel doesn't have many amenities so that was annoying. But overall, the price was fair for the location in expensive Miami Beach. One warning - don't stay on the 4th floor (which is actually the 2nd floor). It is open to the 2-story lobby and there is a bar with a pool table next to the elevator which makes it LOUD in the rooms nearby.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Miami

Very good if you don't have a car

Posted 21-Oct-2014
Overall the hotel is quite good. Breakfast is not included and they didn't have parking so we had to park the car in the street a few blocks away. You can park your car in the street from 6pm to 8pm free of charge and after 8 is 1 dollar per hour.
3 out of 5
Recommended
for Everyone
by A verified traveller

Close to the beach and reasonable price

Posted 20-Oct-2014
The hotel itself is about what you would expect for a Best Western - nothing particularly good or bad. I have 2 criticisms that potential customers may want to take into consideration. 1) The staff seems pretty distracted, it took us about 15 minutes to check in, as they just seemed unable to focus on one task. Lesson: be prepared for an agonizingly slow checkin. 2) There was some sort of party going on in the lobby at ~3:00 am, it lasted a number of hours. When I reported this to the staff they apologized, but did nothing other than that. Lesson: don't stay on the ground floor anywhere near the lobby.
2 out of 5
by A verified traveller

General remarks

Posted 17-Oct-2014
Pros: It is an area close to restaurants, shopping and highway. The hotel is on the beach.
Cons: General business ethic.
The hotel is in a great area and is on the beach. I stayed seven days, but almost every day was an issue. Rooms were not ready; guests, (I included) were given incorrect rooms; towels were not available and/or attendant was not at the station. Staff tried their best, but became edgy as the many issues from so many hotel guests overwhelmed them. I would pay a little more for a smoother experience, so I would have to get a super deal to return to this hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ukraine

Good hotel for a short stay

Posted 1-Oct-2014
Pros: Location
Cons: The hotel needs some maintenance.
Location: Nothing neaby, you have to go towards 17th street when everything begins (the hotel is on 41st street)
Just normal, nothing special. The best thing is its loation right on the beach. It took us 25 mins to walk to the Ocean Drive.