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Best Western Plus Crystal, Hotel & Spa
4.0 star property

Art Deco Nancy hotel in Nancy City Centre with full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Best Western Plus Crystal, Hotel & Spa

Photo gallery for Best Western Plus Crystal, Hotel & Spa

Exterior
Exterior
Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)
Daily buffet breakfast (EUR 19.50 per person)
Reception

Overview of Best Western Plus Crystal, Hotel & Spa

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
5 Rue Chanzy, Nancy, Meurthe-et-Moselle, 54000
  • Popular LocationBrasserie Robe des Champs1 min walk
  • Popular LocationCongress Center Jean Prouve4 min walk
  • Popular LocationNancy Station5 min walk
  • AirportMetz (ETZ-Metz - Nancy - Lorraine)40 min drive
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Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)

Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)

Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Mercure Nancy Centre Place Stanislas Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very good, (421)
The price is CA $163
per night
CA $185 total
includes taxes & fees
May 2 - May 3
Mercure Nancy Centre Place Stanislas Hotel

About the area

Nancy

Best Western Plus Crystal, Hotel & Spa is located in Nancy City Centre, a neighborhood in Nancy, and is in a shopping district and near a train station. Lorraine Regional Natural Park and Parc de la Pepiniere reflect the area's natural beauty and area attractions include Musee Aquarium de Nancy and Magic Bowling. Jardin Botanique du Montet and La Foret de Goupil are also worth visiting.
Visit our Nancy travel guideOpens in a new window

What's nearby

  • Congress Center Jean Prouve - 4 min walk
  • Place Stanislas - 8 min walk
  • Nancy Hotel de Ville - 8 min walk
  • Parc de la Pepiniere - 12 min walk
  • CHU Nancy - 4 min drive

Getting around

  • Nancy Station - 5 min walk
  • Metz (ETZ-Metz - Nancy - Lorraine) - 40 min drive

Restaurants

  • Little Delirium Café Nancy - 4 min walk
  • L'Excelsior - 3 min walk
  • Le Bouche à Oreille - 4 min walk
  • La Taverne de l'Irlandais - 3 min walk
  • Quick - 2 min walk

About this property

Best Western Plus Crystal, Hotel & Spa

Upscale hotel in Nancy City Centre, rejuvenated in 2021
Take advantage of a terrace, a library, and dry cleaning/laundry services at Best Western Plus Crystal, Hotel & Spa. Indulge in a body scrub, a body treatment, and a facial at the onsite spa. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), smoke-free premises, and luggage storage
  • A front-desk safe, an elevator, and a 24-hour front desk
  • Concierge services, 3 meeting rooms, and a computer station
Room features
All 81 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends; EUR 19.50 for adults and EUR 7.50 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 6 floors
  • Art Deco architecture
  • Built in 1889
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
From Monday to Friday, sauna and hammam opening hours are 4-6 PM.

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 19 2025 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool
The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 for adults and EUR 7.50 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 10 AM to 11:50 AM on Mondays, and from 8 AM to 9:50 AM from Tuesday to Sunday and must be accompanied by an adult. For safety reasons, the sauna and hammam are not permitted for guests under 16 years old.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Crystal Nancy
Best Western Hotel Crystal
Best Western Hotel Crystal Nancy
Best Western Crystal
Best Western Nancy
Nancy Best Western
Best Western Hotel Crystal
Best Plus Crystal, & Spa Nancy
Best Western Plus Crystal, Hotel & Spa Hotel
Best Western Plus Crystal, Hotel & Spa Nancy
Best Western Plus Crystal, Hotel & Spa Hotel Nancy

Frequently asked questions

Does Best Western Plus Crystal, Hotel & Spa have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from January 6 2025 to January 19 2025 (dates subject to change).

How much does it cost to stay at Best Western Plus Crystal, Hotel & Spa?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Crystal, Hotel & Spa on Apr 28, 2024 start from CA $142.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Crystal, Hotel & Spa pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Crystal, Hotel & Spa?

Best Western Plus Crystal, Hotel & Spa doesn't offer parking.

What time is check-in at Best Western Plus Crystal, Hotel & Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Crystal, Hotel & Spa?

Check-out is at noon.

Where is Best Western Plus Crystal, Hotel & Spa located?

Located in Nancy City Centre, this spa hotel is within a 5-minute walk of Congress Center Jean Prouve and Chambre de Commerce. Villa Majorelle and Musee Aquarium de Nancy are also within 10 minutes. Nancy Station is 5 minutes by foot.

Best Western Plus Crystal, Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 156 out of 436 reviews" "
Rating 8 - Good. 208 out of 436 reviews" "
Rating 6 - Okay. 51 out of 436 reviews" "
Rating 4 - Poor. 12 out of 436 reviews" "
Rating 2 - Terrible. 9 out of 436 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Virgile

Stayed 1 night in Sep 2023

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We do not always stay in hotels but we had horrible experience with another housing option in town. We could not stay there for three more nights so I made quick reservation on Expedia and we went right to the hotel. It was only 10 in the morning but we had not had a lot of sleep. Checkin was not til 4. Staff was very kind and let us chill in lobby and got us room by one which was incredibly appreciative. Thanks so much.
Stayed 3 nights in Jul 2023

8/10 Good

Elspeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Ian

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Alton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, services, value
Stayed 1 night in Aug 2022

10/10 Excellent

Carlos

Stayed 1 night in Jun 2022

8/10 Good

Giamaria, Hartford

Stayed 1 night in May 2022

10/10 Excellent

Franck

Stayed 1 night in Apr 2022

8/10 Good

Jeff

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2021