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Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Property Amenities
Presidente InterContinental Merida features an outdoor pool and a fitness facility. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.
This 4-star property offers access to a business center and secretarial services. This business-friendly hotel also offers spa services, a concierge desk, and gift shops/newsstands.
Room Amenities
Rooms
Presidente InterContinental Merida offers 127 air-conditioned accommodations with CD players and minibars. Accommodations offer separate sitting areas and include sofa beds. Televisions come with cable channels, video-game consoles, and pay movies. Bathrooms include bathrobes, scales, complimentary toiletries, and hair dryers.
Rooms are equipped with wireless Internet access. Business-friendly amenities include desks and safes, as well as multi-line phones with voice mail. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Promotions
Food and Beverage Discount Offer
Book a stay now - 30 November 2012 for travel now - December 20, 2012 (blackout dates apply) and receive the following:
Showing 1 - 10 results (of 16) · See more Presidente InterContinental Merida reviews
out of 16 reviews
“Can't wait to go back”
We have been very fortunate on our visits to the Presidente we have always received a warm welcome at the reception upon arrivals and the staff has always been extremely friendly and professional. The staff is always responsive to any of our requests and go out of their way to assist you. The Yucatan food in the restaurant at the hotel is well prepared and delicious. On all of our visits we have experienced having clean rooms; we have stayed in the standard room, the deluxe and the executive rooms with all the same standard of cleanliness. Once we had a problem with the air conditioner not working properly and we notified the front desk before leaving for our evening out and when we returned from our evening out all was well. We have never experienced a late wake up call or any complaint being unanswered. There have been English and cultural nuances that needed to be addressed but nothing that could not be overcome; be patient and explain what you expect or the desired outcome you want. We are in Mexico and English is their second language. The hotel is smaller than the competitors across the street but the advantage here is the Presidente is more personal and they can keep tabs on who goes in and out of the hotel much better. The other hotels are very touristy; much of what can be found in Cancun or larger cities. We look forward to our next visit to the Presidente.
“Safe place to stay.”
We have stayed at several hotels in Merida on several occasions and we end up returning to the Villa Mercedes, El Presidente. We enjoy the quiet atmosphere, cleanliness, and convenient location. The hotel is walking distance to Paseo Montejo and a short drive to the Main Plaza. Secured taxis are located outside. If you decide to rent a car from one of the agencies across the street the hotel offers free parking. The ADO Platino bus terminal is across the street as is a convenient store and a shopping center with a couple of money exchanges and several restaurants or others within the vicinity. The hotel has a restaurant and 24 hour room service. A discreet Walmart is only two blocks away. The staff is friendly and very helpful. You feel safe and secure staying at this hotel.
“Charming garden, beautiful room, great location.”
This hotel is an ancient hacienda located at a walking distance of Paseo Montejo, a magnificent street of Merida. Hotel very clean, very confortable large room and beautiful garden.
“The best....”
From 1 to 10.....11. The people of this hotel and the people of this little town is what made my vist to Merida so special.Thank you so much Merida Intercontinental Hotel...
“OK”
Room are clean,They have minibar with beer & cola and other samples.They were restacked everyday which i never saw it in any of the US hotels. The only issue i have is the Rooms were smelling ,after staying for one day my clothes were stinking i had to keep all my clothes inside my baggage.
“The best price for a great service”
Its a great place to stay! Not very happy to get an extra charge for Wireless Internet.. we are on year 2009!!! Please pleople, Internet service on 5 star hotels should be free. Good thing I had my iPhone with me.
“very nice”
the hotel was nice
“A nice experience”
The hotel is very nice and clean. It was very comfortable, and the location was very convenient. The surrounding neighborhood was quiet, but you can walk to downtown where there are different activities every night of the week. The staff is friendly, but not as informative as I would expect. When we asked one staff member about things to do or places to eat, she just picked a place out of the tour books they have in the hotel. I would not recommend the daily breakfast/ lounge access. It's not as impressive as they claim, and you can get much better deals on food and/or drinks elsewhere. Also, if you're looking to go to the Mayan Ruins, go across the street to the Hyatt to book the tours with Hyatt tour agent. The lady that booked our tour in the Hyatt was much more helpful and flexible than the one in Presidente. Overall, it's a wonderful city to stay and I would recommend anyone to visit!
“Centrally located”
The staff was very accommodating. Had to call for maintenence on the mini bar (the key wouldn't fit) and the AC (couldn't get it to turn on. All was repaired to my satisfaction.
“Good hotel in hotel area ( not center)”
This hotel clearly caters to business travelers. We were there with a family and while fine there were certain improvements which could have been made. For example the restaurant was extremely expensive and there were no discounts offered for the kids (to feed my family of 5 breakfast would have been $100). Also we asked 4 times before they brought a crib to the room. That said the kids enjoyed the pool and the hotel was generally clean and nice (slight smell of mold in room). It's a taxi ride to center (which can be a good thing if you don't want to be in the chaos of the city).
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 16) · See more Presidente InterContinental Merida reviews
The preferred airport for Presidente InterContinental Merida is Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 7.2 km / 4.5 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
