My key was left on the door in an envelope for me, as I arrived after 9 pm. Room was quaint, bears everywhere. About what I expected based on the name and location. Not new, or fancy, holes in some bedding. A/C unit was extremely loud, so much so that my family all asked what the noise was when I called to say good night to them. I turned it off, in order to hear them on the phone, and then could not get it to function properly again. Of course, it was a hot night, so it was most uncomfortable not having it working properly.