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Reviews of Villaggio Hotel

4 out of 5
Villaggio Hotel
25 De Mayo 1010, Mendoza, Mendoza

Reviews

8.6

Excellent

Rating 10 - Excellent. 328 out of 688 reviews" "
Rating 8 - Good. 268 out of 688 reviews" "
Rating 6 - Okay. 61 out of 688 reviews" "
Rating 4 - Poor. 18 out of 688 reviews" "
Rating 2 - Terrible. 13 out of 688 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

susan

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from marcelo on Mar 14, 2024
Thank you for review!!!

10/10 Excellent

Yuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very clear about and offered us VIP benefits upon check in.
Stayed 1 night in Feb 2024
Response from marcelo on Feb 26, 2024
Thank you for your review, reflects the spirit of the hotel

10/10 Excellent

Pedro, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb, close to everything. The area is walkable and safe. This hotel charges you for parking but it seems to be common practice around here. The staff is helpful and cordial. Our room was rather small but clean and well equipped.
Stayed 3 nights in Feb 2024
Response from marcelo on Feb 12, 2024
Thank you for review!!! As you mention Our Premium location, our facilities and our staff are part of our Identity and Pride, and one of the reasons why the Villaggio is a great choice for a Stay in Mendoza

10/10 Excellent

LaToya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.. great dinning options a block away..
Stayed 3 nights in Jan 2024
Response from marcelo on Feb 1, 2024
Thank you for your review, reflects the spirit of the hotel . it is our goal to provide a better service every day

10/10 Excellent

MADELINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones y el personal excelentes y la ubicación.
Stayed 3 nights in Jan 2024
Response from marcelo on Jan 24, 2024
Thank you for your review, reflects the spirit of the hotel

8/10 Good

Derek

Stayed 1 night in Jan 2024
Response from marcelo on Jan 24, 2024
Thank You for taking the time and write a Review

10/10 Excellent

Ingrid

Stayed 4 nights in Dec 2023
Response from marcelo on Dec 20, 2023
Thank You for taking the time and write a Review, we hope to have you as a Special Guest on your next visit to Mendoza.

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from marcelo on Dec 19, 2023
Thank you for your review, reflects the spirit of the hotel

10/10 Excellent

MARINA

Stayed 2 nights in Dec 2023
Response from marcelo on Dec 19, 2023
Thank you for your review, reflects the spirit of the hotel

10/10 Excellent

Luciana

Stayed 7 nights in Dec 2023
Response from marcelo on Dec 19, 2023
Thank you for your review, reflects the spirit of the hotel

10/10 Excellent

Diego

Stayed 3 nights in Dec 2023
Response from marcelo on Dec 11, 2023
Thank you for your review, reflects the spirit of the hotel

8/10 Good

MONICA

Stayed 2 nights in Nov 2023
Response from marcelo on Dec 6, 2023
Thank You for taking the time and write a Review, we hope to have you as a Special Guest on your next visit to Mendoza.

10/10 Excellent

Herve

Business traveller
Stayed 5 nights in Nov 2023
Response from marcelo on Dec 5, 2023
Thank you for review!!!

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We took the 45 minute city bus tour to scope out Mendoza. We realized Villaggio is within a one mile walk to most sights in all different directions. It is centrally located to parks and restaurants and quite safe. The staff was genuine and spoke English and helped us navigate the various tours to the wineries and the Andes. A buffet breakfast was included. The breakfast staff was always available and fabulous; a clean environment, tables, and quick to replenish the various treats. We enjoyed the fresh fruits, juices, breads and rolls, eggs and bacon, coffee, and breakfast deserts. Early traffic noise is a problem, but overall our experience was great.
Stayed 5 nights in Nov 2023
Response from marcelo on Nov 28, 2023
Thank you for review!!! As you mention Our Premium location, our facilities and our staff are part of our Identity and Pride, and one of the reasons why the Villaggio is a great choice for a Stay in Mendoza, providing Value for Money, and being recommended by over 90% of the travellers. Yet, we are constantly working on enhancing our facilities and services.

6/10 Okay

Nicole

Liked: Staff & service
I received a room upgrade during my stay which was nice, but the room itself had a funny smell. The location was the best part about this hotel. Very walkable with lots of restaurants close by.
Stayed 2 nights in Nov 2023
Response from marcelo on Dec 1, 2023
We appreciate comments and feed-back from our guests, and take them into account to improve our services . As you describe it, our Premium location, our facilities and our services are part of our Identity and Pride, and one of the reasons why the Villagio Hotel is a great choice for a Stay in Mendoza, providing Value for Money, and being recommended by over 90% of the travellers. Yet, we are constantly working on enhancing our facilities and services.

8/10 Good

Sergio

Stayed 1 night in Nov 2023
Response from marcelo on Dec 15, 2023
Thank you for your review. Our guests feedback is appreciated and taken into consideration as it helps us identify opportunities for improvement . I was a pleasure for us to have you at Villaggio Hotel Boutique

10/10 Excellent

Christopher, Edmond

Liked: Cleanliness, property conditions & facilities
Property was fantastic with a good location. But staff (Bruno) was even better. Highly recommend!
Stayed 1 night in Nov 2023
Response from marcelo on Nov 23, 2023
Thank you for choosing the Villaggio Hotel Boutique for your stay in our city. The reviews of our guests are taken into account as it helps us to constantly improve the serviceOur location , staff and price ratio are our strengths .

10/10 Excellent

Luisa

Stayed 1 night in Nov 2023
Response from marcelo on Nov 10, 2023
Thank You for taking the time and write a Review, we hope to have you as a Special Guest on your next visit to Mendoza

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel impecável, funcionários solícitos, amáveis, profissionais sérios e amáveis
Stayed 5 nights in Nov 2023
Response from marcelo on Nov 10, 2023
Obrigado por sua opinião, reflete o espírito do hotel. Nosso clientes são apreciados e levados em consideração, pois nos ajuda a identificar oportunidades de melhoria.Foi um prazer para nós tê-lo em Villaggio Hotel Boutique

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very helpful and friendly
Stayed 3 nights in Oct 2023
Response from marcelo on Oct 31, 2023
Thank you for your review, reflects the spirit of the hotel . it is our goal to provide a better service every day

8/10 Good

Debora

Stayed 4 nights in Oct 2023
Response from marcelo on Oct 24, 2023
Thank you for your review!. Our guest’s feedback is appreciated and taken into consideration as it helps us identify opportunities for improvement.

6/10 Okay

Carlos Alberto B

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Falta manutenção ao Hotel. Muitas coisas antigas sem conservação . Cofre antigo, ficamos com nossos pertences presos.
Stayed 4 nights in Sep 2023
Response from marcelo on Sep 29, 2023
Obrigado por nos deixar sua avaliação. Lamentamos a questão do cofre, ele foi aberto por você e você esqueceu o código digitado em um domingo, isso gerou um atraso inconveniente para a manutenção poder abri-lo gratuitamente, fato que em qualquer hotel do mundo tem um alto custo para a reabertura. O problema foi resolvido e eles não tiveram mais problemas durante a estadia.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Desapontante
Banho frio e quente variando o tempo todo, corredores sujos com poeira que nos deu alergias, atendimento do pessoal somente mediano. Não recomendo.
Stayed 8 nights in Sep 2023
Response from marcelo on Sep 25, 2023
Obrigado por sua opinião, estas são apreciados e levados em consideração, pois nos ajuda a identificar oportunidades de melhoria .Estamos surpresos com esta opinião que não é consistente com as avaliações que recebemos. Gostaríamos de saber o seu descumprimento durante a estadia para que possamos resolvê-lo.

10/10 Excellent

Patrick

Stayed 4 nights in Sep 2023
Response from marcelo on Sep 18, 2023
¡Gracias por tu reseña! Las opiniones de nuestros clientes son apreciadas y tomadas en consideración ya que nos ayudan a identificar oportunidades de mejora. Fue un placer para nosotros tenerle en Villaggio Hotel Boutique.

4/10 Poor

Cristiane

Stayed 7 nights in Aug 2023
Response from Marcelo on Sep 5, 2023
Lamentamos su reseña nos hubiera gustado que nos comentara su no conformidad así nos daba la oportunidad de revertir la imagen que se llevo

8/10 Good

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were friendly and responsive. I had some issues with the room I received and the next day a special thanks to Jonathan who quickly resolved all issues by changing my room and gave me an upgrade. They also allowed me a late check out thanks to the VIP amenity. This property was close to everything, good location to restaurants and parks.
Stayed 5 nights in Aug 2023
Response from marcelo on Aug 28, 2023
Thank you for review!!! As you mention Our Premium location, our facilities and our staff are part of our Identity and Pride, and one of the reasons why the Villaggio is a great choice for a Stay in Mendoza, providing Value for Money, and being recommended by over 90% of the travellers. Yet, we are constantly working on enhancing our facilities and services.

8/10 Good

Ingrid, Vero Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best of our stay in this hotel. It is not a 4 start hotel nevertheless we enjoy our stay. It is a short walk to restaurants, parks, shops. Breakfast was really good, they offer good coffee. It was a safe area.
Stayed 4 nights in Jun 2023
Response from marcelo on Jun 21, 2023
Thank you for review!!! As you mention Our Premium location, our facilities and our staff are part of our Identity and Pride, and one of the reasons why the Villaggio is a great choice for a Stay in Mendoza, providing Value for Money, and being recommended by over 90% of the travellers. Yet, we are constantly working on enhancing our facilities and services.

4/10 Poor

Shahed

Stayed 2 nights in Apr 2023
Response from marcelo on May 20, 2023
We are really surprised by the low rating, being a VIP you were upgraded and early check in free of charge. We would have liked to know about your disagreement during your stay so we could have had the chance to modify your experience.Our Premium location, our facilities and our staff are part of our Identity and Pride, and one of the reasons why the Villaggio is a great choice for a Stay in Mendoza, providing Value for Money, and being recommended by over 90% of the travellers. Yet, we are constantly working on enhancing our facilities and services.

8/10 Good

HUGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, clean and near to many restaurants
Stayed 1 night in Apr 2023
Response from marcelo on Apr 27, 2023
Thank you for review!!!Our guests feedback is appreciated and taken into consideration as it helps us identify opportunities for improvement . I was a pleasure for us to have you at Villaggio Hotel Boutique

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable room. Attentive staff. Good breakfast.
Stayed 4 nights in Mar 2023
Response from marcelo on Apr 16, 2023
Thank you for your review!. Our guest’s feedback is appreciated and taken into consideration as it helps us identify opportunities for improvement.

8/10 Good

Charles Edward

Stayed 2 nights in Mar 2023
Response from marcelo on Apr 24, 2023
Thank you for review

8/10 Good

Julie

Stayed 3 nights in Mar 2023
Response from marcelo on Mar 20, 2023
Thank you for your review !. Our guests feedback is appreciated and taken into consideration as it helps us identify opportunities for improvement . I was a pleasure for us to have you at Villaggio Hotel Boutique

10/10 Excellent

Rafael, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Mar 2023
Response from marcelo on Mar 15, 2023
Thank you for your review, reflects the spirit of the hotel . Our guests feedback is appreciated and taken into consideration as it helps us identify opportunities for improvement . I was a pleasure for us to have you at Villaggio Hotel Boutique

8/10 Good

Nagla

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2023
Response from marcelo on Feb 22, 2023
Thank you for your revie . Our guests feedback is appreciated and taken into consideration as it helps us identify opportunities for improvement . I was a pleasure for us to have you at Villaggio Hotel Boutique

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mendoza city hotel w/airport pickup
Great Hotel with airport pickup. Staff was great! And they allowed a late checkout with the Hotels.com vip rating! Convenient to restaurants and shopping. Felt very safe here. Tour companies pick up from hotel too. I would definitely stay here again. Breakfast was great too.
Stayed 2 nights in Feb 2023
Response from marcelo on Feb 22, 2023
Thank You for taking the time and write a Review, we hope to have you as a Special Guest on your next visit to Mendoza.

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
We had a very nice experience at this hotel it’s centrally located in walking distance to restaurants and shops. Breakfast is good personnel very nice and helpful the rooms are very clean and comfortable my only complaint is the shower head with some rust and a little bit of mold around the bathtub other than that I recommend this place.
Stayed 3 nights in Jan 2023
Response from marcelo on Jan 30, 2023
We appreciate comments and feed-back from our guests, and take them into account to improve our services Our Premium location, our facilities and our staff are part of our Identity and Pride, and one of the reasons why the Villaggio is a great choice for a Stay in Mendoza, providing Value for Money, and being recommended by over 90% of the travellers. Yet, we are constantly working on enhancing our facilities and services.

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and knowledgeable, especially Bruno, Federico and Emilia. The location is great, within walking distance to many great spots. The room was clean, comfy bed and realky good water pressure! Would definitely recommend!! Ill definitely be back :)
Response from marcelo on Jan 20, 2023
Thank you for your review, reflects the spirit of the hotel

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good locations and perfect as a home base for wine tours in the country.
Response from marcelo on Jan 12, 2023
Thank you for review !!! Our Premium location, our facilities and our services are part of our Identity and Pride, and one of the reasons why the Villagio Hotel is a great choice for a Stay in Mendoza, providing Value for Money, and being recommended by over 90% of the travellers. Yet, we are constantly working on enhancing our facilities and services.

8/10 Good

Emily

Liked: Staff & service
Disliked: Property conditions & facilities
Excellent location needs some upkeep
Good location walking distance 2min around the corner to lots of restaurants and wine shops/wine tasting. The hotel is need desperate need of up keeping, towels and sheets should be bleached, bathroom is wormed, rusty, it’s dingy
Stayed 2 nights in Dec 2022
Response from Marcelo on Dec 13, 2022
Thank you for your review!. Our guest’s feedback is appreciated and taken into consideration as it helps us identify opportunities for improvement.

10/10 Excellent

Rodrigo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Dec 2022
Response from Marcelo on Dec 11, 2022
Thank you for your review!. Our guest’s feedback is appreciated and taken into consideration as it helps us identify opportunities for improvement.

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención , servicio y lo más importante tiene unos excelentes empleados muy amables serviciales con una sonrisa siempre mil gracias por atención FELICITACIONES EXCELENTES HOTE
Stayed 16 nights in Nov 2022
Response from Marcelo on Dec 10, 2022
Gracias por dejarnos su reseña , esto nos ayuda a mejorar día a día!! Nuestra atención personalizada y inmejorable ubicación y servicio son los factores que más destacan nuestros huéspedes

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, amazing customer service. My special thanks to Agustina, she helped us with transportation, recommendations for tours, restaurants. The hotel is close to the main streets of Capital, parks and famous parks. I hope to come back soon.
Response from marcelo on Nov 7, 2022
Thank you for reiew !!! As you mention Our Premium location, our facilities and our staff are part of our Identity and Pride, and one of the reasons why the Villaggio is a great choice for a Stay in Mendoza, providing Value for Money, and being recommended by over 90% of the travellers. Yet, we are constantly working on enhancing our facilities and services.

10/10 Excellent

Alexandra Esteban

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. All the employees help us with all the questions we had, they were very nice. The hotel is close to everything!! I would definitely stay there again
Stayed 1 night in Oct 2022
Response from Marcelo on Oct 30, 2022
Thank you for your review, reflects the spirit of the hotel.Our Premium location, our facilities and our staff are part of our Identity and Pride, and one of the reasons why the Villaggio is a great choice for a Stay in Mendozaproviding Value for Money, and being recommended by over 90% of the travellers. Yet, we are constantly working on enhancing our facilities and services.

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 8 nights in Oct 2022
Response from Marcelo on Oct 11, 2022
Thank you for your review, reflects the spirit of the hotel

6/10 Okay

Cathy

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Aug 2022

10/10 Excellent

Alexandra

Stayed 3 nights in Jul 2022

10/10 Excellent

Mauricio

Stayed 1 night in Jun 2022

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022
Response from marcelo on Feb 7, 2022
Thank you for your review, reflects the spirit of the hotel . it is our goal to provide a better service every day

10/10 Excellent

Samiah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mendoza stay
A great hotel with great amenities, comfort and staff. The location was great!
Stayed 4 nights in Jan 2022
Response from marcelo on Jan 28, 2022
Thank you for your review, reflects the spirit of the hotel

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutly beautiful place with EXCELLENT service from the staff.
Stayed 2 nights in Jan 2022
Response from marcelo on Jan 11, 2022
Thank you for your review, reflects the spirit of the hotel . it is our goal to provide a better service every day