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Reviews of The Langham, Melbourne

5 out of 5
The Langham, Melbourne
One Southgate Avenue, Southbank, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1002 reviews" "
Rating 8 - Good. 165 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 35 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Catriona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Langham. A Melb fav. Luxury.
Stayed 1 night in Apr 2024

8/10 Good

Neve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time and the staff and facilities were amazing ! Will so come again
Stayed 2 nights in Apr 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Langham because of its location and the quality of the hotel. The bed and pillows are very comfortable and we had a few lovely meals at the Melba, breakfast and room service. There is a short cut across the pedestrian bridge on Southbank that via the railway station walk through brings you onto Princess Street and Elizabeth street intersection where it’s possible to hop on a free tram toward Bourke Street near the main shopping precinct
Stayed 3 nights in Apr 2024

10/10 Excellent

Chin Hung, Taipei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very friendly and helpful.
Stayed 4 nights in Apr 2024

6/10 Okay

Byron

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel needs a refurbishment. The rooms seem dated when compared with other Langham Hotels. The Aria Bar had torn leather chairs. Conversely, the staff were wonderful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is on the best location. Easy to access restaurant, public transportation. Good staffs, very clean
Stayed 4 nights in Mar 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very comfortable stay at The Langham. The service was excellent.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephen Paul, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location. My room was a good size and very clean and comfortable with a river view. The bathroom had both a bath and shower and was a decent size.
Stayed 4 nights in Mar 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Mar 2024

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect loved our stay
Stayed 4 nights in Mar 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Mirjana

Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Possibly the best hotel in melbourne. Classic beauty
Stayed 1 night in Mar 2024

10/10 Excellent

Ben, Eden Prairie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to explore Melbourne. Located right on the Yarro river with stunning views of the river and the city. Attentive staff and a wonderful room. Easy walk to the CBD. And all the foodie wonder of Melbourne.
Stayed 3 nights in Mar 2024

10/10 Excellent

Arnab, Footscray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like to stay at the property as it really feels like the stay is worth the amount
Stayed 2 nights in Mar 2024

10/10 Excellent

Les and Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Etienne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful breakfast and comfortable room and bathroom. I would stay here again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Guille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15 year Wedding Anniversary stay couldnt have been better. Great service
Stayed 1 night in Mar 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Glenis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best bed and comfy soft pillows, not hard ones like in other hotels
Stayed 1 night in Mar 2024

8/10 Good

Jolie

Travelled with partner
Liked: Cleanliness, amenities
Mixed experience. If you can get a 4* price it’s a good option, fab location gym pool jacuzzi sauna steam spa. Large room, river view. Decor is very dated throughout and although public rooms have been kept up, our bedroom was shabby. Housekeeping terrible, no turndown, sheets never changed in 6 days, had to ask for soap(!) and for a pen.
Stayed 1 night in Feb 2024

10/10 Excellent

yki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really good time at the hotel. The room was clean and we were impressed by the coffee machine service in the room. We also enjoyed the buffet breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew, BOX HILL NORTH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely fabulous hotel. Magnificent entry, great staff and great breakfast experience!
Stayed 1 night in Feb 2024

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are greeted with a grand entrance staircase that invites you to take photos. We had a great room with a view overlooking Melbourne CBD and the Yarra River. You must have a swim in the indoor pool and then relax in the spa. Highly recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Langham hotel is in the perfect Melbourne location; adjacent to the train station and surrounded by the beautiful, clean, quick or nice restaurants of Southbank and a short walk to the performing arts center. Service at the hotel was consistently excellent, quick and polite. Gorgerous view room looking the Yarra River. I particulary enjoyed the delicious room service food (the chicken thigh and club sandwich being my favorites), but wished there was a little more variety, but still yummy and delicious food. I parked at the parking structure across the street and found it very easy. The pool area was clean and nice with a gorgeous view. I definitely would stay again.
Stayed 8 nights in Feb 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Jan 2024

8/10 Good

Nese

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location is great; concierge is terrible
Stayed 3 nights in Feb 2024

10/10 Excellent

teri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Peter the conceige was so great!!
Stayed 7 nights in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel
Meesha and the entire staff took great care of us. Great Hotel!
Stayed 5 nights in Jan 2024

8/10 Good

brian, wixom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Melbourne
I stayed at Langham Melbourne for 6 nights. It’s the perfect location to walk anywhere or catch public transport. The view of the city and river is beautiful from the rooms. The staff was so friendly and helpful, the food was excellent and the spa was wonderful. I’ve stayed at other Langham hotels but the staff here — especially the bell service when you enter and leave the hotel — are the best. I highly recommend!
Stayed 7 nights in Jan 2024

10/10 Excellent

said

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
We got upgraded to the river corner rooms and they were a good size with big windows. We enjoyed using the pool and steam rooms. It was also nice to be able to walk to restaurants. My only complaint is the cleaning staff kept forgetting to top up or replace things when they service the room - coffee capsules, tea bags, rubbish bin liners, etc..
Stayed 4 nights in Dec 2023

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Physically nice hotel but not clean
The hotel itself was quite nice with good amenities and location. The staff were very helpful and pleasant to deal with and the room service breakfast was good. What was not good was locating another guest’s pubic hair on the bath mat when I went to have a shower. Guest services sent up a new bath mat when I called about this. The bathroom itself also had hair from another guest over the floor. From a cleanliness perspective I expect more from a 5 star hotel. While the hotel sent up a new towel, I probably would have expected something more than that as an apology in this situation such as a small gesture of goodwill e.g. dining credit or similar. Overall did not meet my expectations of a 5 star hotel.
Stayed 1 night in Jan 2024

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

Merrin

Stayed 1 night in Jan 2024

10/10 Excellent

ALAN

Stayed 1 night in Dec 2023

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

DONNA

Liked: Cleanliness, staff & service, room comfort
Hard to buy a drink!
The hotel looks very tired but well maintained. Very dingy rooms and needs a good lick of paint. But it is very well maintained but looks it’s age. It’s difficult to have a drink because there is nowhere to sit as the tables are booked and it looks like people settle in forever. We came back after dinner looking for a night cap and we were turned away. Parking under the hotel was $70 overnight and you self park. A bit outrageous.
Stayed 1 night in Dec 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff - helpful and polite. Room lighting not working and no maintenance on duty to fix. Breakfast buffet very disappointing- hot selection served cold.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to every thing
Stayed 1 night in Dec 2023

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean room. The staff were so accommodating and friendly and the room service was fabulous. The Langham was beautifully decorated for Christmas. Will definitely be back for another stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

BBaabar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Padam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2023