Three Bedroom City View Apartment - Riverside Tower | View from room
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Reviews of Riverside Apartments Melbourne

4 out of 5
Riverside Apartments Melbourne
474 Flinders Street, Melbourne, VIC

Reviews

7.4

Good

Rating 10 - Excellent. 239 out of 1001 reviews" "
Rating 8 - Good. 395 out of 1001 reviews" "
Rating 6 - Okay. 207 out of 1001 reviews" "
Rating 4 - Poor. 106 out of 1001 reviews" "
Rating 2 - Terrible. 54 out of 1001 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

MARK

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Transport at front of property easy walk to casino and shops. Apartment spacious and clean

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Very average - poorly maintained and worn out
It is a very average stay. The Annex building was very poorly maintained, lift wasnt working to our floor, interiors were worn out. 2-star place at best.
Stayed 4 nights in Oct 2022

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, room comfort
Great location. Less than 5 minutes to Casino. 10 minutes to Flinders St Station. No complaints here :)
Stayed 2 nights in Oct 2022

2/10 Terrible

Santdas

Stayed 4 nights in Oct 2022

4/10 Poor

Douglas

Disliked: Cleanliness, property conditions & facilities
first room they gave me wasn't cleaned before i arrived. had to call up reception and they moved me to another room not the best start but the new room was on the third floor and a sign on the elevator told me that it only went to the second and from there i had to go up the fire escape and and get to my room that way. the room was large and spacious but carpets had stains one of the window blinds was missing and the walls had several hole that where they have been haphazardly patch over. ultimately a massive disappointment
Stayed 4 nights in Oct 2022

4/10 Poor

Hayden

Stayed 4 nights in Oct 2022

4/10 Poor

Chris

Liked: Room comfort
Comfortable but a little rundown with poor service
Had a toilet that was running and dripping in the cistern the entire 5 night stay despite repeated requests to reception. General condition of the place was a little rundown and no housekeeping the entire stay. On the positive, my apartment had a full kitchen, very large living area for the price and the location was great for the Melbourne Convention and Exhibition Centre.
Stayed 5 nights in Oct 2022

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The room was good but could do with thicker glass or some sort of sound barrier to reduce noise of trains. Other then that I really enjoyed my stay for the price I paid.
Stayed 4 nights in Oct 2022

8/10 Good

Daniell

Liked: Cleanliness, amenities, property conditions & facilities
Its very nice location. Well priced!
Stayed 2 nights in Sep 2022

4/10 Poor

Joshua

Business traveller
Disliked: Cleanliness, room comfort
Stayed 4 nights in Aug 2022

2/10 Terrible

Andrew

Disliked: Cleanliness
Stayed 6 nights in Jul 2022

6/10 Okay

Tanika

Travelled with family, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The location was great in Melbourne
Stayed 1 night in Jul 2022

8/10 Good

Jarad

Travelled with group
Liked: Cleanliness
Great location. Room was nice although couldn’t close 1 of the windows and the bedside lamp was broken. The staff were a little difficult to understand.
Stayed 1 night in Jul 2022

8/10 Good

dean

Liked: Cleanliness, room comfort
An extended long weekend footy trip
Great location for both MCG and Etihad stadiums, casino, restaurants, shops, trams,trains, etc.
Stayed 5 nights in Jul 2022

4/10 Poor

Panagiota

Stayed 2 nights in Jul 2022

6/10 Okay

Billy

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jun 2022

10/10 Excellent

Asfen

Travelled with group
Liked: Cleanliness, room comfort
Very nice and clean apartment. Friendly staff
Stayed 3 nights in Jul 2022

8/10 Good

Bernard

Business traveller
Disliked: Cleanliness
Great location - nice views
Location was excellent for our week at the Melbourne Convention Centre. The hotel room itself was pretty disappointing. The carpet was soiled and had cigarette burns, in the bathroom doors were falling off the cabinets and the air conditioning could not be adjusted. The TV in the main bedroom did not work. Ok for business as we were out most of the time, beds were surprisingly good and the towels were changed daily so some good things to report.
Stayed 5 nights in Jun 2022

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is very good, being close to train stations, shopping and dining options. Very noisy on Saturday night through to Sunday morning due to patrons of various local entertainment venues flowing on to the street and shouting etc. Somewhat noisy on other nights due to proximity of a loading dock opposite the apartment building. Very clean. Note reception has limited hours of operation.
Stayed 4 nights in Jun 2022

4/10 Poor

Jemma

Travelled with partner
Disliked: Amenities, property conditions & facilities
Got told that all rooms had balconies however we were given one without. We were taken to a separate building away from the main building too which there was no mention of prior.
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Disliked: Room comfort
They put me on other old building (not in the riverside aprtment itself). They said they are also manage another building and it is 4 storeys old building. So not convinient
Stayed 1 night in Jun 2022

4/10 Poor

Deborah

Disliked: Room comfort
Disappointed
Disappointing- apartment badly in need of an update and nothing like the leading photos. As soon as you open the door there was a steep set of about 20 stairs. The lounges were old and uncomfortable. To get to garage was not easy had to go outside, around the corner and put a key in a lock on the wall. Not able to be done from car. Elevator did not connect to apartment at all.
Stayed 2 nights in Jun 2022

6/10 Okay

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
the property as a accommodation was very good liked it a lot. would recommend the property. as for the service it failed all aspects. Not happy about the 2 rooms not ready, put into 2 bedroom then tried moving us out next day but only 1 couple nowhere for the other. if got over these hurdles will be a good place to stay.
Stayed 2 nights in Jun 2022

8/10 Good

lisa

Travelled with group
Liked: Cleanliness, amenities
Massive apartment, a little tired and untidy outside. Suited our needs with tram outside and easy walk to trains and south bank
Stayed 1 night in May 2022

8/10 Good

Courtney

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022

2/10 Terrible

Gonzalo Andres Sebastian Mejias

Disliked: Cleanliness, amenities, property conditions & facilities
The receptionist was very friendly. However the room i was put up in was litterally a crack den. There were chunks of carpet missing and burn marks everywhere, melted light switches with missing fire alarms and stains all down the walls and curtains. Would not recommend.
Stayed 3 nights in May 2022

10/10 Excellent

Belinda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, good priced onsite parking, room was fantastic and very good value for money, and the location was second to none! Highly recommend and I’ll definitely be staying there again!
Stayed 1 night in May 2022

4/10 Poor

Paul

Disliked: Cleanliness
Very very average
When we book this on your website the photos you show us nothing like the room we got it was average very very average it had stains all over The carpet is very old it’s not connected to the one used advertised I have booked I reckon around 12 rooms with you and this is no doubt the worst I stay in the city often I would think twice before going for your website again because it was crap it was just a room
Stayed 1 night in May 2022

6/10 Okay

Peter

Travelled with family
Liked: Room comfort
The Penthouse - Disappointment
We booked the 3 Bedroom Penthouse - Riverside Tower expecting to see river views as described. To our disappointment there were certainly no views as per the photos advertised. The outdoor area was certainly nothing beautiful. Every planter pot was a mass of weeds and the area was very unattractive. The BBQ was a disgrace with rusty hot plate. The bathrooms were beautiful, obviously recently renovated and the beds were very comfortable. Lounge and shag pile rug not very attractive. Generally, in need of further renovation to call this ‘The Penthouse’.
Stayed 1 night in May 2022

2/10 Terrible

Chris

Liked: Cleanliness
Disliked: Room comfort
Lift not working and no one to take calls for after 9pm as was left outside for two hours unable to get up to my room . Was instructed by another customer who stayed before as entry via building next door as fire exit to walk up the stairs is via the property next door. Also very noisy as cnr of major Roads and poor insulation to keep noice out
Stayed 2 nights in May 2022

4/10 Poor

Ross

Travelled with group
Disliked: Cleanliness, room comfort
Good location but awful maintenance and service
No one can argue that the apartments are not well located. The price paid represents good value for that location so some '3 star' standard of accommodaion is expected. Nevertheless the standard of maintenance of the apartment showed a gross lack of attention. It wasn't as if the issues were recent or unforseen, the problems seemed long standing and should have been rectified under normal maintenance. In detail: door lock to balcony broken, mould in bathroom, leaking fridge, loose powerpoint, no tv remote in the bedroom and no heating apart from a column oil heater with broken legs that fell over easily (and had done often in the past judging by scorch marks on the carpet). Attempts to fix the aircon system failed and small fan heater was eventually provided on the last day of the stay. Attempts to contact reception during the advertised 11 to 7 timeframe proved difficult and the person who answered the phone option was unable or perhaps unwilling to provide the name or number for the manager. Overall this place could represent some of the best value accommodation in Melbourne but it needs to have a serious maintenance audit and remedy.
Stayed 3 nights in May 2022

8/10 Good

John Anthony

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good view of river
Stayed 2 nights in May 2022

4/10 Poor

Brooke

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2022

6/10 Okay

Lauren

Travelled with family and small children
Liked: Cleanliness, amenities
We have 3 kids under 4, so being delayed by about 2 hours to check in, was incredibly inconvenient. I appreciate they wanted to give the room a good clean, but the ‘trouble with the last booking leaving, and it smelling like alcohol, and being left in a bad state’, isn’t really my problem when we have paid already. So it did dampen our experience from the very start. There are also quite a few stairs, which would make it impossible on my own with the pram if my husband wasn’t here. That wasn’t noted anywhere which was a bit annoying. Even up to our apartment, once you open the room door is about 2 flights of stairs. Apartment was nice and spacious, and great location however. Thankfully!
Stayed 1 night in May 2022

2/10 Terrible

Haylee

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Place was absolutely disgusting. Black mould behind the curtains. Burn marks on the floor and light switch. Place was not clean. Tv and microwave didn’t work. Staff were not helpful.
Stayed 4 nights in Apr 2022

6/10 Okay

Stacey

Liked: Room comfort
Clean but disappointing & not as photographed
We booked the One Bedroom Annex Tower Room for our week in Melbourne, had absolutely no views apart from over the neighbours room & down to several Gentlemen's Clubs & a night club both of which were incredibly noisy over the weekend. Room was relatively clean, bathroom needs an upgrade and the shower head only had “jet” setting as all the others were blocked. Cleaners did leave behind their cleaning cloths in our kitchen/dining room. The Annex Tower itself was extremely disappointing, it’s linked with a barber shop & the lift was disgusting. Good location within CBD area & easy to walk places. Strategic advertising of the rooms, makes it look as if you’ll get a view and better room.
Stayed 4 nights in Apr 2022

6/10 Okay

CHUNG

Travelled with family and small children
Liked: Cleanliness
We stayed in a riverview 2 bedroom appartment. Good points: The view from our room is very nice. The location is very convenient. The appartment is big. The manager is friendly. Some drawbacks: Noisy. Furniture, kitchenware, carpet are old though they already try to keep everything clean. Currently they have been experiencing the staff shortage so we couldn’t do the checkin at 2pm and had to wait for the housekeeper cleaning the room.
Stayed 1 night in Apr 2022

4/10 Poor

Georgina

Travelled with group
Liked: Cleanliness
This property is very old and needs a full refurbishment the pictures that are shown on hotels.com was definitely not the room we stayed in Basic room clean but so old and dated Mildew in the ensuite bathroom tiles every were windows wouldn’t close in the bedroom which made the train noice in our room extremely loud last train finished at 2am to be woken at 6am by trains We had rain which dripped from the roof and wet the side of the bedroom floor not pleasant to walk on Only tv in the apartment did not work Fridge had several fist marks bashed into Corner cupboard had them hot water service in it were the shelf was wet rotten dirty broken in half and extremely unsafe I would think twice before booking this place
Stayed 1 night in Apr 2022

8/10 Good

Vicki

Travelled with group
Liked: Cleanliness, property conditions & facilities
Location was very good close to crown and quick food places, bit difficult to find but reception staff very nice but not there very much
Stayed 1 night in Apr 2022

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
TV wasnt working lots of noise from the trains
Stayed 1 night in Apr 2022

8/10 Good

Karin

Business traveller
Liked: Cleanliness, room comfort
Great value
Great value for money, had a 2 bedroom apartment and was very spacious living area with smaller bedrooms that just fitted beds but we didn’t need any more than this.
Stayed 1 night in Apr 2022

6/10 Okay

Alan

Stayed 1 night in Apr 2022

6/10 Okay

Travis

Travelled with family
Disliked: Amenities, property conditions & facilities
The staff member on arrival i can not fault. Location of accommodation was in Flinders lane not Flinders Street. Entry to building was dirty and slum like. Lift was filthy and looked as though it hadn't been cleaned for 12 months Carpet was stained Walls were dinted and had marks Shower head was blocked. Beds and bathroom clean are the only positives with the room.
Stayed 1 night in Apr 2022

8/10 Good

Melanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at riverside apartments. The only downside was even though we were on level 16 the noise from cars/people at night was quite loud and clear. I haven’t had this at other motels before. Otherwise I would stay again if we had a room not facing the busy street.
Stayed 2 nights in Apr 2022

6/10 Okay

Hayley

Travelled with group
Disliked: Property conditions & facilities
Our group had 3 appartments. 2 of them were pretty good but the other had terribly stained carpet and an awful damp smell. When we told Reception he’s response was that they knew about it but had been too busy to do anything to fix it. It made for a very unpleasant stay for some of the members of our group.
Stayed 1 night in Apr 2022

10/10 Excellent

DALE, Newborough

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room with kitchen and full size fridge. Comfy bed and pillows. Great location with tram stop out the front and short walk to Southbank and Southern Cross Station.
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Basic accomodation - rear building
Budget price, budget accomodation. This review is for the one bedroom in the rear building. Simple, clean - just keep expectations low.
Stayed 1 night in Apr 2022

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Amazing place for family
It is very near to the tram station, 2 rooms with 2bed with sofa bed, very spacious with kitchen and 2 bathrooms. Excellent for family tourists. But the stairs in the lobby area and limited time for reception are cons. I think.
Stayed 5 nights in Apr 2022

8/10 Good

Lesley

Travelled with group
Liked: Room comfort
Stayed 1 night in Apr 2022
Response from Louis on Apr 16, 2022
hi Lesley, Thanks for your review. Hope you have a wonderful eater weekend.