Property grounds

Reviews of The Lodge at Riverside

3 out of 5
The Lodge at Riverside
955 SE 7th Street, Grants Pass, OR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 956 reviews" "
Rating 8 - Good. 180 out of 956 reviews" "
Rating 6 - Okay. 42 out of 956 reviews" "
Rating 4 - Poor. 12 out of 956 reviews" "
Rating 2 - Terrible. 6 out of 956 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gaylin

Liked: Amenities, property conditions & facilities
Quiet comfy rooms with lots of pillows
Stayed 1 night in Mar 2024
Response from Sarah White on Mar 25, 2024
Thank you for the positive review. We're glad that you enjoyed your stay with us. We hope we will see you again soon.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient from highway, good parking, nice breakfast, wine and cheese happy hour and cookies in evening are nice touch. Reataurants within walking distance, pub across the street. Pretty park and river view.
Stayed 2 nights in Mar 2024
Response from Sarah White on Mar 25, 2024
Thank you for your positive review! We are all very happy to know that you enjoyed your stay with us and we hope you will visit us again soon.

10/10 Excellent

Adabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sarah White on Mar 19, 2024
Thank you for your positive review! We are all very happy to know that you enjoyed your stay with us and we hope you will visit us again soon.

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sarah White on Mar 12, 2024
Thank you for choosing to stay with at The Lodge at Riverside. We hope you will visit us again when you are back in Grants Pass.

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice folks checking you in. Great amenities. Free wine and cheese, cookies and milk and hot breakfast. Huge, clean rooms!
Stayed 1 night in Feb 2024
Response from Sarah White on Mar 1, 2024
Thank you, Margaret, for your positive review! We are all very happy to know that you enjoyed your stay with us and we hope you will visit us again soon.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sarah White on Feb 23, 2024
We are all very happy to know that you enjoyed your stay with us and we hope you will visit us again soon.

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and as described. Staff was courteous. Beds and room were comfortable.
Stayed 2 nights in Feb 2024
Response from Sarah White on Feb 20, 2024
Thank you, Melinda, for your positive review! We are all very happy to know that you enjoyed your stay with us and we hope you will visit us again soon.

10/10 Excellent

Kirk

Travelled with partner
Friendly staff Clean Loved the river outside the door
Stayed 1 night in Feb 2024
Response from Sarah White on Feb 8, 2024
Thank you, Kirk, for your positive review! We are all very happy to know that you enjoyed your stay with us and we hope you will visit us again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2024
Response from Evelyn on Jan 28, 2024
Thank you David for the positive rating. We look forward to your next visit.

10/10 Excellent

Zane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in. Very personable front desk clerk. Cottage was super nice and private.
Stayed 1 night in Jan 2024
Response from Evelyn on Jan 28, 2024
Zane, Thank you for your positive feedback. We are happy that you enjoyed your stay. We hope you will visit with us again when you are in Southern Oregon.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the Rouge River! We stayed in a suite & the room was spacious, as one would expect, & the fireplace was cozy. Though it was winter, rainy & cold we did spend some time out on the balcony listening to Rouge & it was magical. When we are back the area, no matter the season, we will be back & can’t wait!
Stayed 1 night in Jan 2024
Response from Evelyn on Jan 28, 2024
Thank you Daniel for the positive review. We're happy to hear that you enjoyed your stay even when the weather was gloomy. We look forward to your return.

6/10 Okay

Amy

Liked: Cleanliness
Disliked: Staff & service
The main hotel property was just fine but I
Stayed 2 nights in Jan 2024
Response from Sarah White on Jan 18, 2024
Thank you for being our guest. It appears that some areas of your stay did not exceed your expectations. We hope that we will have another opportunity to give you an experience that does. Please visit again soon.

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sarah White on Jan 10, 2024
Thank you for your positive rating. We hope you will visit us again when you are in Southern Oregon.

10/10 Excellent

gina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy accommodation!
Stayed 1 night in Jan 2024
Response from Sarah White on Jan 10, 2024
Thank you for the great score, Gina! We can't wait to see you again.

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place! The doors lead outside, which caught me off-guard for a bit, but then I learned that there is a gated fence that goes around, so the area is perfectly secure. The lobby hosts complimentary wine hour and freshly-baked chocolate chips and milk hour, which is absolutely amazing. Not to mention, the atmosphere of the lobby is enchanting and makes a winter stay very pleasant and cozy. The breakfast buffet was also excellent and well-tended to. 10/10, would stay here again.
Stayed 1 night in Dec 2023
Response from Sarah White on Jan 10, 2024
Thank you, Alyssa, for your positive review! We are all very happy to know that you enjoyed your stay with us and we hope you will visit us again soon.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sarah White on Jan 10, 2024
We are all very happy to know that you enjoyed your stay with us and we hope you will visit us again soon.

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
George checked us in and was the consummate host during wine, cheese and, later, chocolate chip cookies. Our room was very quiet. My only criticism was the breakfast host, I asked about the waffle batter and received no help. I would expect the morning attendant to be knowledgeable about that.
Stayed 1 night in Dec 2023
Response from Sarah White on Feb 8, 2024
Thank you, Kathy, for taking the time to share your experience with us. We are pleased to hear that you enjoyed your stay, and thank you for letting us know about your breakfast experience. We hope you will stay with us again when you are in Southern Oregon.

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved my large room right on the Rogue River. Will definitely be back in warmer weather to enjoy it!
Stayed 1 night in Dec 2023
Response from Evelyn on Dec 20, 2023
Thank you Rita for sharing your experience and your positive rating. We are delighted to hear that you enjoyed your stay and we look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sarah White on Dec 16, 2023
We are all very happy to know that you enjoyed your stay with us and we hope you will visit us again soon.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Evelyn on Dec 11, 2023
Thank you Larry for staying with us at The Lodge at Riverside.

10/10 Excellent

Susan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 1 night in Nov 2023
Response from Evelyn on Dec 7, 2023
Thank you for staying with us. We hope to see you again.

10/10 Excellent

Marian

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Evelyn on Dec 7, 2023
Thank you for choosing to stay with us. We hope to see you again in the near future.

10/10 Excellent

Ted

Stayed 1 night in Nov 2023
Response from Evelyn on Dec 20, 2023
Thank you for your positive rating. We hope you will visit us again when you are in Southern Oregon.

8/10 Good

Reni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was check in was at 3 but was not until after 4pm....I drove 3 hrs and had to find something to do until it was ready. I even called prior.
Stayed 1 night in Nov 2023
Response from Sarah on Dec 16, 2023
Hello Reni, We're sorry to hear about your experience and the inconvenience it caused. Your feedback is vital and has been brought up to the team.

10/10 Excellent

Barbara

Travelled with family
Very clean, cute building & decor, on the river, comfortable beds, wine/cheese & milk/cookies. What’s not to like!
Stayed 1 night in Nov 2023
Response from Evelyn on Nov 21, 2023
Thank you Barbara for taking the time to share your experience with us. We are pleased to hear that you enjoyed your time. We look forward to your next visit.

10/10 Excellent

Mackenzie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were especially kind
Stayed 2 nights in Nov 2023
Response from Sarah White on Nov 17, 2023
Thank you, Mackenzie, for your positive review! We are all very happy to know that you enjoyed your stay with us and we hope you will visit us again soon.

10/10 Excellent

Tryon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here. We have come often.
Stayed 1 night in Nov 2023
Response from Sarah White on Nov 17, 2023
Thank you for the great score, Tryon! We can't wait to see you again.

10/10 Excellent

Tryon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorites places.
Stayed 1 night in Nov 2023
Response from Evelyn on Nov 14, 2023
Thank you for staying with us.

10/10 Excellent

Cassidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff at this lodge was amazing. From their hospitality, restaurant recommendations, and over all service- amazing! The lodge it’s self is adorable. Complimentary breakfast, wine and cheese tastings, and coffee and tea available in the lobby. The rooms could be a little cozier and updated but this was such a great stay! Recommend staying here!
Stayed 1 night in Nov 2023
Response from Sarah White on Nov 10, 2023
Thank you, Cassidy, for your positive review! We are all very happy to know that you enjoyed your stay with us and we hope you will visit us again soon.

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location and close to great dining options.
Stayed 1 night in Nov 2023
Response from Evelyn on Nov 8, 2023
Thank you Toni for choosing to stay with us at The Lodge at Riverside. We hope to see you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing stay on our way home
Very cozy, clean and comfortable. I’d love to stay again.
Stayed 1 night in Nov 2023
Response from Evelyn on Nov 7, 2023
Thank you for the positive review. We look forward to your return.

10/10 Excellent

cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and comfortable cozy beds
Stayed 1 night in Oct 2023
Response from Sarah White on Nov 4, 2023
Thank you, Cynthia, for your positive review! We are all very happy to know that you enjoyed your stay with us and we hope you will visit us again soon.

10/10 Excellent

Shelbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sarah White on Nov 4, 2023
Thank you for the great score, Shelbie! We can't wait to see you again.

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sarah on Nov 2, 2023
Thank you for your positive review. We're happy to know that you enjoyed your stay.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive
I really enjoyed my stay at the lodge at Riverside! It was my first time staying there, and I was very impressed by the view and the decor and cleanliness of my room
Stayed 1 night in Oct 2023
Response from Sarah on Nov 2, 2023
Thank you, Linda, for your positive review! We are all very happy to know that you enjoyed your stay with us and we hope you will visit us again soon.

8/10 Good

Jeannine

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs new flooring. Stained carpets makes it all seem dirty. Robes and towels were great. Coffee pot didn’t work.
Stayed 1 night in Oct 2023
Response from Evelyn on Oct 24, 2023
Hello, We appreciate your feedback. Your experience is our number one priority and we apologize that some areas of your visit fell short of this goal. Your concerns have been brought up to the team to be addressed. Thank you for taking the time to let us know and we hope to see you again.

10/10 Excellent

Barbara J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Oct 2023
Response from Sarah White on Oct 21, 2023
We're glad to hear that you enjoyed your stay! We hope you will visit us again when you are back in Grants Pass.

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was very helpful and helped us with a different room 👍
Stayed 1 night in Oct 2023
Response from Sarah White on Oct 21, 2023
Thank you for the positive review. We're glad that you enjoyed your stay with us. We hope we will see you again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The fresh baked cookies every evening were very good.
Stayed 4 nights in Oct 2023
Response from Evelyn on Oct 17, 2023
Thank you for choosing The Lodge at Riverside. We're happy to hear that you enjoyed the evening cookies. We hope to see you again in the near future.

10/10 Excellent

Melody, Georgetown

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lodge with friendly staff.
Stayed 1 night in Oct 2023
Response from Evelyn on Oct 17, 2023
We're glad to hear that you enjoyed your stay. We hope you will visit us again when you are back in Grants Pass.

4/10 Poor

Landon

Liked: Staff & service
Disliked: Cleanliness
Holy spiders, Batman! It seems like cleaning only consists of linens and nothing else. I had cobwebs from ceiling to floor in every corner of the rooms (main, sink, and bathroom). I counted over 30 full-grown spiders on the webs. It seems like the “cleaning” only consists of linens, but neglects actually cleaning the rest of the room.
Stayed 3 nights in Oct 2023
Response from Evelyn on Oct 16, 2023
Thank you for taking the time to share your experience. Your satisfaction is our number one priority, and we apologize for not exceeding your expectations. Your comment has been shared with our management team and will be used to ensure improvements are made. We hope that you will give us an opportunity to have you as our guest again in the future.

8/10 Good

Susan M

Travelled with family
We’ve stayed before and weren’t disappointed
Stayed 2 nights in Oct 2023
Response from Evelyn on Oct 16, 2023
Thank you for choosing The Lodge at Riverside. We look forward to your next return.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Red Corvette Bar.
Stayed 1 night in Oct 2023
Response from Evelyn on Oct 15, 2023
Thank you for staying at The Lodge at Riverside.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Poor internet speed
Stayed 1 night in Oct 2023
Response from Evelyn on Oct 15, 2023
Hello George,We're sorry to hear about your experience and the inconvenience that it caused. Your feedback is very important and has been brought up to the team.

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was so cute and cozy and the service was phenomenal. From the front desk to the cleaning service, everyone was extremely kind, accommodating, and gracious! The warm milk and cookies in the evening were really a lovely touch. I don't spend too much time in Southern Oregon, but any time I return for work, I won't stay anywhere but here!
Stayed 1 night in Oct 2023
Response from Sarah White on Oct 13, 2023
Thank you, Samantha, for your positive review! We are all very happy to know that you enjoyed your stay with us and we hope you will visit us again soon.

10/10 Excellent

Stuart

Stayed 1 night in Oct 2023
Response from Sarah on Nov 2, 2023
We are all very happy to know that you enjoyed your stay with us and we hope you will visit us again soon.

10/10 Excellent

John

Stayed 1 night in Oct 2023
Response from Sarah White on Oct 13, 2023
Thank you for the great score, John! We can't wait to see you again.

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff at the front desk. Provide free EV charging was a plus.
Stayed 1 night in Oct 2023
Response from Evelyn on Oct 10, 2023
Thank you for the positive review. We're glad that you enjoyed your stay with us. We hope we will see you again soon.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant front desk staff & nice little extras; wine, cookies, breakfast, etc.
Response from Evelyn on Oct 10, 2023
Thank you for the positive review. We're glad that we were able to make your stay enjoyable.

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful facility, not a chain. Friendly and helpful staff. Very clean. Lovely river view room. Be sure to arrive in time for the wine and cheese reception and time your dinner plans to return for the cookies and milk.
Stayed 1 night in Oct 2023
Response from Sarah White on Oct 4, 2023
Thank you for your positive review. We're glad to hear that you enjoyed your stay with us. We hope you will visit us again soon!