Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
2.0 Service & staff
2.0 Room comfort
2.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveller
very bad or untrained receiptionstPosted 22-Jul-2013
At check in we wait for an hour because they told us no any booking received from Expedia. After one hour they told us that they discovered that that they received the booking only one day ago in spite that i made the booking one month ago. The receiption deals with us in impolite way. Moreover at the check out we dicovered that they charged us more 3 meals extra which we didn't take. I don't know wheather the receptionst playing with the breakfast coupons to his friends or just a mistake. The plumbing is very bad in our room. The hotel is too far from Haram than mention on the map. Shuttle bus not working only at Fajer Praying. It's the first and last time for me in that Hotel.