Outdoor pool, pool umbrellas, sun loungers
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Reviews of ZOA Hotel - Adults Only

4 out of 5
ZOA Hotel - Adults Only
Cerrada Del Museo De La Tortuga S/N, Playa Mazunte, Santa María Tonameca, OAX

Reviews

9.6

Exceptional

Rating 10 - Excellent. 97 out of 118 reviews" "
Rating 8 - Good. 14 out of 118 reviews" "
Rating 6 - Okay. 5 out of 118 reviews" "
Rating 4 - Poor. 2 out of 118 reviews" "
Rating 2 - Terrible. 0 out of 118 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2024
Response from Adriana Martinez on Feb 22, 2024
Thank you for your feedback and service evaluation Neil. We hope you can visit us again soon!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funny story about how we ended up here. My partner and I had booked an Airbnb in Mazunte (Casa Indy) ready to go, however “I” booked the flight a day earlier by mistake. that’s on me and I take full ownership for this. As a result, I really wanted to make this extra day really special. I figured a 5star hotel would make up for it. It did! I saved the extra day. This place was romantic for so many reasons. 1. Not a lot of people. 2. No kids 3. Quite places to be in love 4. The views 5. The sun rise and sun set 6. The food 7. The room, the room with everything yummy, spicy and delicious. 8. The private inclosed yard to have room service in. 9. Wales, we could see whales in the ocean from our room laying in bed. 10. The experience. The things that I wish were better but not by the fault of the hotel. When I looked at the pictures I noticed a beautiful bathtub. I even brought special bubble bath to enjoy said bathtub. Mazunte is going through a severe drought and it’s recommended to conserve water. Although this was a shot in the heart for my relaxation, I understood and complied. Also, bugs, be ready and they can’t be avoided. Some small things to look over, you are brave and strong, what’s one big giant spider that your loved one can take care of. This place makes the heart love and the passion ignite. The views, the experience, having your own private beach, the food, the romance. Ugh… it’s a no brainer.
Response from ADRIANA MARTINEZ on Feb 16, 2024
Thank you immensely for taking the time to share your detailed experience with us. Your feedback means the world to us. It brings us immense joy to learn that your stay with us was truly unforgettable, as creating memorable experiences is the essence of what we strive for at ZOA.We deeply appreciate your understanding that embracing nature in all its forms is part of the enchantment of being in paradise. Your willingness to embrace every aspect of your surroundings speaks volumes about your adventurous spirit, and we're grateful for guests like you who truly appreciate the beauty of our environment.We eagerly await the opportunity to welcome you back to ZOA for another incredible experience in the embrace of nature's wonder.Warm regards,ZOA Staff

10/10 Excellent

XAVIER PONCE DE

Stayed 2 nights in Jan 2024
Response from Adriana Martinez on Apr 10, 2024
Gracias por su evaluación!

10/10 Excellent

John Roland, Woodland Park

Travelled with partner
Soloman and his crew run the best Mexican beach hotel ever. Great food and drinks. Soloman is a gracious, helpful host. We highly recommend Zoa, hope to be back again.
Stayed 10 nights in Jan 2024
Response from Salomon Groman on Jan 26, 2024
Dear John: Thank you for sharing your ZOA Experience! We hope you can visit us again soon!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a spot! We splurged on the master suite for 1 night and it was well worth it. The view was spectacular, the room excellent, the restaurant top, top quality and the private pool divine. Manager Solomon was kind and courteous and helped make our stay memorable. Highly recommended for a special night or 2! Tips: we brought champagne but they only had plastic glasses because of the pool so maybe bring your own. There is a little tienda right at the foot of their driveway for budget water and snacks.
Response from AdriNa Martinez on Jan 13, 2024
Thank you for your comments, and for sharing your ZOA Experience. We hope you can visit us again soon. Regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff. Food was delicious. Views are unbelievable and location is very walkable to town. Highly recommend!
Response from ADRIANA MARTINEZ on Feb 16, 2024
John: Thank you for sharing your experience at ZOA Hotel and for recommending us. We hope you can come back soon!Warm regards,ZOA Staff

10/10 Excellent

Isaldy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect! Amazing place to enjoy the Environment, the view, the Food. Great Experience for sure I will go back
Stayed 4 nights in Nov 2023
Response from Adriana Martinez on Nov 13, 2023
Thank you for sharing your experience at ZOA. We hope you come back very soon!

10/10 Excellent

pierre

Liked: Staff & service, property conditions & facilities
Todo perfecto
Stayed 2 nights in Nov 2023
Response from Adriana Martinez on Nov 6, 2023
Thank you Pierre, for sharing your experience at ZOA Hotel. Come back soon!

10/10 Excellent

Jorge Jimenez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to sit back and just relax The best host ever Mr Solomon was the best
Stayed 5 nights in Oct 2023
Response from Adriana Martinez on Oct 23, 2023
Thank you for sharing your ZOA Experience. We are happy to know our staff made you feel at home! Come back soon!

10/10 Excellent

Victor

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place! From check-in to check-out the staff did a wonderful job. The facilities were clean and comfortable. The food was very good. Salomon and his team were extremely accommodating and helpful. We will be back the next time we visit Mazunte!!
Stayed 4 nights in Oct 2023
Response from Adriana Martinez. on Oct 23, 2023
Thank you for taking the time to share your experience at ZOA Hotel. We hope you can visit us again very soon!

10/10 Excellent

EDGAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, will be back very soon. Highly recommended.
Stayed 4 nights in Oct 2023
Response from Adriana Martinez on Oct 12, 2023
Hello Edgar!. Thank you very much for taking the time to share your experience at ZOA Hotel. We hope you come back soon. It will be a pleasure to receive you again.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent hotel, 5 min walk to 2 different beaches. Rent an ATV and you are set! Very quiet. Salomon (Manager) and Victor are an asset to making this hotel a special place. They add you to whatsapp messenger and everything you need you get at a blink of an eye. We booked a special dinner and it was above and beyond my expectations!
Stayed 4 nights in Sep 2023
Response from Adriana Martinez on Sep 26, 2023
Thank you George, for your preference and for sharing your ZOA experience. Come back soon! It will be a pleasure to receive you again!.

10/10 Excellent

Eloise

Stayed 2 nights in Aug 2023
Response from Adriana Martinez on Sep 26, 2023
Thank you for your feedback Eloise! Come back soon.It will be a pleasure to receive you again.

10/10 Excellent

armando

Liked: Cleanliness, staff & service, property conditions & facilities
The view out this world beautiful villas super clean we crazy views the food very good and the staff o my gods the staff the manager in special he wook around 14 hours every day and always smile and ready to make you happy
Stayed 6 nights in Jul 2023
Response from Adriana on Aug 16, 2023
Thank you for sharing your experience at ZOA Hotel. Come back soon!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Salomón Groman on Apr 29, 2023
Thank you for taking the time for evaluating our service. Hope you come back soon!

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
distance to beach- lovely
Stayed 11 nights in Mar 2023
Response from Adriana Martinez on Mar 27, 2023
Thank you Sabine, for sharing your experience at ZOA. Hope you come back soon!

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Salomón Groman on Apr 11, 2023
Thank you for taking the time to evaluare our service Graham. Hope you come back soon!

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous boutique hotel with 7 rooms and incredible sightlines of the Pacific Ocean. Perched on a cliff with fine dining, yoga, massage and an amazing infinity pool.
Stayed 3 nights in Jan 2023
Response from Francisco Valdes on Apr 11, 2023
Thank you for sharing your ZOA Hotel experience Frank.Hope you visit us again very soon!

10/10 Excellent

NATHAN HIRR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot wait to go back! I enjoyed the fact that the hotel was really a grouping (of 7 or so) bungalows. The one we stayed in was high on the cliff with a view of the ocean, shoreline, and rocks below. Absolutely unreal! The staff was incredibly friendly, the food was delicious, and there were few other guests. I have rented villas on vacation several times, and this is a very similar feeling without the cost or prep. I wouldn't recommend this place though if you have difficulty walking (there are dozens and dozens of stairs), are allergic to cats (there are a few patrolling the grounds), or find staying at a resort on Waikiki your jam (this is the opposite, and much more beautiful/nice).
Response from Adriana Martinez on Jan 20, 2023
Thank you for your comments Nathan, and for sharing your ZOA experience! Hope you come back very soon!

6/10 Okay

Liyun

Travelled with group
Disliked: Amenities
The hotel came up when I searched for hotels in HUA area, truth is it’s one hour away from HUA, the best asset is the amazing view, the hotel barely has any amenities.
Stayed 4 nights in Jul 2022
Response from Adriana Martinez on Sep 1, 2022
We are sorry for the confusion. We've never advertised being located in Huatulco. Mazunte, is a rural area and for sure a completetely different destination. We understand what you say about the hotel amenities considering that you were maybe expecting a resort like the ones in Huatulco. What we offer is an amazing ocean view, secluded beaches near by, privacy, tranquility and a personalized service. Thank you for your comments.

10/10 Excellent

Monika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. It in a very nice location and has a wonderful view of ten ocean. Everything is super clean and staff is extremely helpful and friendly. The rooms have a lot of privacy and amazing views. The manager is always there if you need anything and he is very helpful. The restaurant: food and drinks are amazing as well and you can have everything delivered to your room. It’s a perfect place to relax.
Stayed 3 nights in Jan 2022
Response from ADRIANA MARTINEZ on Feb 24, 2022
Thank you for your comments and for sharing your experience at ZOA Hotel. Hope you visit us again soon! Regards.

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

JAIME

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE VIEWS!!
Stayed 2 nights in Oct 2021

10/10 Excellent

Francisco J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
The staff went above and beyond, they helped solve the small issues and requests.
Stayed 4 nights in Sep 2021

10/10 Excellent

Hana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Solomon is an absolute gem! He knew exactly what to recommend to us to do outside the hotel and had such a keen sense of when and how to serve our needs within the hotel. Not intrusive but ready and available to take care of anything you need or want. I HIGHLY recommend this hotel. The views of the ocean are outrageous and hypnotizing - like moving art, the Infiniti pool w the view a dream, the food wonderful. Beaches very close by. I am planning to return as soon as I can!
Stayed 2 nights in Aug 2021

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel!
Place is absolutely breathtaking! It’s in the middle of two beautiful beaches but Mazunte is closer to get too. The views are amazing. The food that we ate there was excellent. Just a few minutes away from everything you need but nice for peace and quite. There are no children allowed which was awesome. If you are going to splurge on a room you MUST stay at the Honey Moon Sweet!
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, quiet property on a cliff. Bit rude
The property is rustic but stunning. Eco-chic and has all the comforts you may need. I loved the open air bathroom/shower overlooking the sea! Some areas were closed/under construction during my stay so that detracted a bit from the experience. Overall, I enjoyed the place. Tranquil and perfect for relaxing, close to beach. For the most part, the staff was nice but I did feel like I was pretty much kicked out at the end of my stay and it was not a nice feeling. I had mentioned to the manager that I had my transport to Oaxaca city later that evening after my checkout and he said they could hold my luggage while I continued to use the amenities/go to the nearby beach if I wanted. I had lunch at the on site restaurant and then went to spend the afternoon at the beach. Upon my return, I was planning to get a quick dinner from the on site restaurant before leaving for my transport but when I returned, the manager, Salomón, told me I could no longer be on the premises and needed to leave. I was surprised considering he had offered to me to continue using the facilities until I left that evening. I mentioned I had planned to grab dinner there from their restaurant and he said I couldn’t and needed to pay out my tab and leave. While paying out the tab, he was a bit rude and at one point when I asked about how a charge was calculated, he was condescending and insinuated that I had trouble counting/doing math. Overall, a very unpleasant way to end an otherwise nice and relaxing stay.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Salomon is a great host, he welcomed us to the property and showed us the facilities and amenities. I really enjoyed our stay and the view is just astonishing.
Stayed 1 night in May 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Must stay
It was amazing, location great between Zipolite, Mazunte and San Agustinillo. The food was superb, and very and relaxation effect was the one of my best experiences. Pool is a great infinity pool overlooking a cliffs and ocean. Also, the manager Solomon made the trip, he was an amazing host. I will be back! It was the kind of spot you don’t want to leave.
Stayed 4 nights in Feb 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Esta bien para una noche ... los precios de la comida y el alcohol están muy elevados. Comparación de costo beneficio, me prefería ir a otro hotel y otro destino
Stayed 3 nights in Feb 2021
Response from Gerente on Mar 19, 2021
Agradecemos sus comentarios y sentimos no haber cumplido sus expectativas.

10/10 Excellent

Michael

Stayed 3 nights in Jan 2021
Response from Gerente on Mar 19, 2021
Gracias por su evaluación! Esperamos recibirlo nuevamente muy pronto!

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible property with unbelievable service
Stayed 5 nights in Nov 2020
Response from D on Nov 14, 2020
Thank you Dustin. It was a pleasure to serve you. Hope tosee you soon again.

10/10 Excellent

Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place! We are in love with this hotel
Stayed 1 night in Oct 2020
Response from Adriana on Nov 12, 2020
Gracias por su preferencia y por tomarse el tiempo de compartir su experiencia en ZOA Hotel. Esperamos vuelva pronto!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like we had found paradise. Beautiful resort Rooms are a great size and the views are spectacular Solomon the manager was very helpful and the food was just amazing. Close walk to town and beaches. Definitely want to come back. Thanks for a perfect trip
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Oct 2019
Response from Adriana Martínez on Oct 31, 2019
Gracias por tomarse el tiempo de evaluar su experiencia en ZOA Hotel. Esperamos vuelva a visitarnos muy pronto.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, location, the serenity of the cove, the food, Incredibly satisfying! Don’t come here and expect a resort as it is a quaint group of bungalows with people that actually care about your stay and ensure that you get what you need to recharge. Soloman (Manager) is an absolute pleasure and does anything he can to improve your experience. Not touristy!
Stayed 5 nights in Sep 2019
Response from Adriana Martinez on Sep 29, 2019
Thank you very much for your comments. We hope you visit us again very soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spectacular, with unbelievable views.
Stayed 5 nights in Jul 2019
Response from Adriana Martínez on Jul 10, 2019
Dear Guest: Thank you for your comments. We hope you can visit us again very soon!

4/10 Poor

J., Lima, Peru

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is in a small community 70 minutes by car from Huatulco. The views are great, but the beaches are not for swimming. It seems like a great surfing area with large powerful waves. One day two, I forgot my wallet in the cabin. When we returned from Huatulco in the afternoon, $320 was missing from my wallet. We spoke to the manager who was polite but told us because the money wasn't in the safe, they aren't responsible. He then told us that we could go make a report with the police but nothing would happen. We checked out the next morning. I'd rather lose the prepaid hotel costs than stay where I don't feel comfortable.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Time simply stopped. They are very focused in their mission to help guests unplug and reset.
Stayed 6 nights in Apr 2019
Response from Adriana on May 8, 2019
Thank you for taking the time to share your ZOA Experience. We hope you come back very soon! It will be a pleasure to receive you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for much needed R&R! The resort is beautiful and secluded. There are only 5 cabañas so it feels very private. We spent our days in the pool, on the hammocks, at the beach, or in our room enjoying the amazing ocean view from our wrap around deck. Neighboring beaches are a short walk away and have very few people. Only downside was the bugs in our room nightly, but we got over that fairly quickly.
Stayed 4 nights in Aug 2018

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple get away
Stay was great...property was amazing. Staff top notch. Wish they had more sun loungers by the pool. There’s only 2 and if you don’t get there early you will be left with having to use loungers that are on a lower level.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Zoa was amazing and exceeded our expectations! Great location and proximity to town as wel!
Stayed 1 night in Jun 2018
Response from Adriana Martinez. on Jul 22, 2018
Thank you for your comments. We hope to receive you again very soon. Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting, great food and service. Only negative were insects/mosquitoes at night.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi casa en la Playa
What a great time we had, it was hard to leave ZOA everyday to venture out as it was so peaceful and such a gorgeous spot to stare at the ocean waves. The hotel staff were amazing and the food was spectacular, the cabana’s were very comfortable and we felt very safe! I would 100% go back to this hotel!!
Stayed 7 nights in Apr 2018
Response from Adriana on Aug 14, 2018
Thank you very much for your comments. Hope we can receive you again very soon. Warm regards. ZOA Staff.

10/10 Excellent

Ryan, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perhaps the greatest stay I have ever had.
Amazing find. I almost don’t want to leave the review so it stays hidden! Fantastic secluded getaway. Excellent chef. Very helpful staff.
Stayed 3 nights in Mar 2018
Response from Adriana Martínez on Mar 12, 2018
Thank you Ryan for your comments. We are very happy to know you had a great time at ZOA. Hope we can receive you again very soon. Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel restaurant with water view. Chef created variety of delicious meals from local fish. Very relaxing setting
Stayed 4 nights in Jan 2018
Response from Adriana Martinez. on Feb 13, 2018
Thank you for your comments. Hope we can receive you again very soon!! Regards

10/10 Excellent

Bob, Fort Worth, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Experience
Luxurious accomodations with first class service and attentive staff and a World Class Chef on site to prepare fresh gourmet meals! What a treat. Hard to find if you don't have precise directions, but worth the effort. Also should know it is one hour drive from Huatulco airport, but again, worth the effort!
Stayed 3 nights in Nov 2017
Response from Adriana on Jan 14, 2018
Hello Bob: Thank you very much for your comments. We were very pleased to receive you at ZOA and we hope you come back again very soon. Regards. Adriana Martínez.

10/10 Excellent

alex and dulce, los angeles Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing
This place is beutiful and relaxing, food is awesome and catered to your request, fresh and presentable. I will be back soon

10/10 Excellent

chicopam, chico,ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and beautiful!
we loved the staff,the rooms, the food, and the location. The swimming pool is to die for!
Response from Eri on Jan 19, 2016
Dear guest, thank you very much for your good gomments. we appreciate it and hope to see you soon again.