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Reviews of Constance Belle Mare Plage

5 out of 5
Constance Belle Mare Plage
Poste de Flacq, Belle Mare

Reviews

9.4

Exceptional

Rating 10 - Excellent. 361 out of 516 reviews" "
Rating 8 - Good. 126 out of 516 reviews" "
Rating 6 - Okay. 20 out of 516 reviews" "
Rating 4 - Poor. 5 out of 516 reviews" "
Rating 2 - Terrible. 4 out of 516 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nanna Annukka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2024
Response from GP on Apr 11, 2024
Thank you Nanna Annukka for your appreciation. It was a pleasure for the team to be at your service. Hope to see you again.Best regardsGert Puchtler I General Manager

10/10 Excellent

PAVITRI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members have been so friendly and kind. First class service. We stayed for four nights in a junior beach front room facing the sea. The room was excellent; sea view awesome; four swimming pools; fabulous entertainment every night. The cleaning team (Reagan) was so efficient and ensured that our room was cleaned every day. The staff at the Citronelle restaurant were also very kind and helpful. ( Sweetie, Nisha, Mr Saheye, the lady who did our poached eggs every day The chefs were so friendly ) they all ensured that our stay was fab. The buffet for dinner and breakfast was awesome. We also met the HR assistant manager Darren who gave us a warm welcome and made sure that we enjoyed our stay. Memorable stay. We would like to visit again. Highly recommended.
Stayed 4 nights in Apr 2024
Response from GP on Apr 8, 2024
Dear Pavitri,Warm greetings from Constance Belle Mare Plage.Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay and that our team, including Reagan, Sweetie, Nisha, Mr. Saheye, and our chefs, contributed to making your visit memorable. It's wonderful to know that you appreciated our room, sea view, swimming pools, entertainment, and dining options at Citronelle restaurant. We're glad that Darren ensured you felt welcomed and that you're considering a return visit. We look forward to welcoming you back soon!Best regardsGert Puchtler I General Manager

10/10 Excellent

Jugdish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for 10 nights. This has been the best hotel so far . We have stayed at other 5 stars but this one was far better than Lux, and Shangrila Touesrock. The dining experience was beyond our expectations. I would like to praise all the staff and management for enjoying a memorable moment with our family during this Easter period. We were on an all inclusive package. Food and drinks were of a higher quality. We will definitely return and strongly recommend this hotel. Jugdish and family from Salisbury UK.
Stayed 10 nights in Mar 2024
Response from GP on Apr 8, 2024
Dear Jugdish and family,Thank you for sharing your experience with us! We're thrilled to hear that your stay at our hotel exceeded your expectations and that you found it to be the best among other 5-star properties you've visited. It's wonderful to know that you enjoyed the dining experience and that our staff and management contributed to making your Easter holiday memorable. We're delighted that you appreciated the quality of our food and drinks on the all-inclusive package. We can't wait to welcome you back for another fantastic stay, and we sincerely appreciate your recommendation.Warm regards,Gert Puchtler I General Manager

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top-notch!
Stayed 4 nights in Mar 2024
Response from GP on Mar 26, 2024
Dear Natassha, Thank you so much for your appreciation. It was a pleasure for the team to be at your service. Hope to have the pleasure of welcoming you again.Best regardsGert Puchtler I General Manager

6/10 Okay

Sergej

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We've went for Constance Belle Mare Plage because of our previous experience with the chain the last year (Constance Moofushi, Maldives). Well, there's not much in common. Belle Mare Plage is outdated and brings very little value for money spent. The hotel was built almost 50 years ago (!) and you can literally see it in some details. Rooms are spacious but old. Too many things were broken, malfunctioning or dirty. The shower cabin is leaking not only to the bathroom but also to the corridor side. And that is just one example. The Wi-Fi connection in the whole hotel area is a complete disaster! Living in 2024 we have not been able to open websites, use messengers or make online calls in almost every corner except for the very few spots near the pool. Don't know if it's our bad luck with the weather but the beech and the ocean were horrendous: dirty, full of seaweed, small corals and stones. Forget to have a decent meal unless you pay up and visit an a la carte restaurant. The buffet’s choice and quality are very low. Blue Sushi Lounge and Blue Penny Cellar are probably the most decent ones. Make sure you book every a la carte restaurant visit in advance. Ideally, before your arrival. Pro: Staff. Very friendly and helpful. Unfortunately, that's the only positive thing about the hotel. Our holiday was not ruined, but we had a disappointing experience in general. Room tip: If you go for a beach-side suite, make sure to get an upper floor.
Stayed 7 nights in Mar 2024
Response from GP on Mar 26, 2024
Dear Sergeij,Warm greetings from Constance Belle Mare PlageWe thank you choosing our resort for your holidays and thank you for taking the time to share your feedback regarding your recent stay. We are very sad to read that you have left our resort with this kind of overall impression.We have taken note of all the aspects of the hotel, including the room and facilities, that you have mentioned and assure you that we will take the necessary corrective action. We understand your disappointment and regret that those issues were not brought to our attention whilst you were still at the resort, as we would have rectified them.We take our guest feedback very seriously and are truly sorry to hear about the challenges you encountered and would like to sincerely apologise for any inconvenience caused.On a positive note, we are delighted to hear that you found our staff to be friendly and helpful. Thank you for recognising the team member's efforts.Once again, we apologize for any shortcomings you encountered during your stay. We truly value your feedback as it helps us to identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that our guests deserve.Warm regards,Gert Puchtler I General Manager

10/10 Excellent

viviana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Constance Belle mare was wonderful! The resort is very beautiful and offers lots of different things to do. Dining options very wide and all good. The beach is beautiful but the water wasn’t very clear while we stayed. Anyway the staff was incredibly kind and I would recommend organise some excursions with Vincent via the hotel to visit beautiful sea spots that Mauritius can offer
Stayed 7 nights in Feb 2024
Response from GP on Feb 22, 2024
Dear VivianaThank you for sharing your wonderful experience at Constance Belle Mare! We're thrilled to hear that you enjoyed the beauty of the resort and the wide range of activities and dining options. We apologize for any inconvenience regarding the water clarity but are pleased that the kindness of our staff made a positive impression. Your recommendation to organize excursions with Vincent for exploring the beautiful sea spots is greatly appreciated. We look forward to welcoming you back for another fantastic stay.Warm regards,Gert Puchtler I General Manager

10/10 Excellent

Manish

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super-nice, giving a glimpse of the mauritius culture. Great food, beautiful room and well maintained facility. Definitely recommend to anyone visiting Mauritius !
Stayed 1 night in Jan 2024
Response from GP on Jan 26, 2024
Dear Manish,Thank you for your kind words! We are thrilled to hear that our staff provided a glimpse of Mauritius culture, and that you enjoyed the great food, beautiful room, and well-maintained facility. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!Best regards,Gert Puchtler I General Manager

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from GP on Jan 26, 2024
Dear Tim,Thank you for your warm appreciation. We hope to have you as our guest again in the future.Best regardsGert Puchtler I General Maanger

10/10 Excellent

Lubomir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from GP on Jan 2, 2024
Thank you, Lubomir, for your warm appreciation. It was a pleasure to be at your service. Happy New Year. We hope to see you again.Warm regardsGert Puchtler I General Manager

10/10 Excellent

Sabaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay with family.
Amazing family stay giving that much needed relaxation. Staff were very attentive. Junior suite spacious with all needed amenities. Great beach view and access. And Louie outside would be outside on beach every day with fresh coconut and pineapple. Reshma kept our room clean throughout the day - thank you. All facilities and activities were great - and felt we needed more time to explore and enjoy more. Used spa facilities which was lovely. mini golf. Pools on doorstep easily accessible. Good music and bar in evening both live band that changes each day and dj. Food vary varied in Citronelle and good options. Thankyou to Emily and Boodhu for all their help and attention and breakfast and dinner and to the chefs for tailoring to my son’s allergy needs . Deer hunter and Blue sushi great restaurants. All in all very happy and relaxed and amazing quality time with family.
Stayed 6 nights in Dec 2023
Response from GP on Dec 30, 2023
Dear Sabaa,Thank you so much for taking the time to share your wonderful experience at our resort! We are thrilled to hear that you had an amazing family stay and found the relaxation you were seeking.It is heartening to know that our staff, including Louie, Reshma, Emily, and Boodhu, contributed to making your stay memorable. We are delighted that you enjoyed the spacious Junior suite with all the necessary amenities, and it warms our hearts to read about your positive encounters with our team members.We are pleased to hear that you had a chance to explore and enjoy the various facilities and activities we offer, from the beach view and access to the spa facilities, mini-golf, and easily accessible pools. It is fantastic that you found the live band, DJ, and evening bar to your liking, contributing to a vibrant and enjoyable atmosphere during your stay.We are especially grateful for your kind words about the diverse and delicious food options at La Citronelle, and we're glad our chefs were able to tailor them to your son's allergy needs. Providing a safe and enjoyable dining experience for all our guests is a top priority for us.Your positive comments about Deer Hunter and Blue Sushi are truly appreciated, and we're delighted to have contributed to an overall happy and relaxed experience for you and your family.We sincerely thank you for staying with us and sharing your positive feedback. It was our pleasure to host you, and we hope to welcome you and your family back for more quality time in the future.Warm regards,Gert Puchtler I General Manager

8/10 Good

Magdalini

Stayed 4 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great for golf, otherwise would stay elsewhere
Fabulous two golf courses, with green fees included. Outside of the golf, the hotel was fine, but not amazing. Our shower leaked into the toilet room, and the water had an unfortunate smell. Breakfast was good but very western-focused.
Stayed 2 nights in Nov 2023
Response from GP on Dec 10, 2023
Dear Guest,Warm greetings from Constance Belle Mare PlageThank you for your stay and your kind appreciation of the Golf, However, we are sad to learn that our other facilities and services did not retain your entire satisfaction. From your narration of the issue with the shower, we understand your disappointment and apologise for the incinvenience that may have been caused. We certainly will look into the matter to avoid any further reoccurrence.Warm regardsGert Puchtler I General Manager

10/10 Excellent

Jobson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, food and rooms were great
Stayed 3 nights in Nov 2023
Response from GP on Dec 3, 2023
Dear Jobson,Warm greetings from Constance Belle Mare PLage.Thank you so much for your appreciation, It was a pleasure for the team to be at your service. Hope to seeing you soon.Best regardsGert Puchtler I General Manager

8/10 Good

Azar

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from GP on Nov 27, 2023
Dear Azar,Warm greetings from Constance Belle Mare PlageThank you for your stay and appreciation, It was a pleasure for the team to be at your service. Hope to see you again. Warm regardsGert Puchtler I General Manager

8/10 Good

Leesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a bit far from all the main activities so you have to drive 30 - 1 hour to most activities. Also, they say 'all inclusive' but in reality, some things that you would get in an all inclusive are not included and you have to use credits which are not much. I did not like that this is not clearly disclosed on the website. Other than that, the staff are nice, the resort smells AMAZING. I wish they sold that scent! And the staff are nice and accommodating.
Stayed 5 nights in Aug 2023
Response from GP on Nov 27, 2023
Dear Leesa,Warm greetings from Constance Belle Mare PlageThank you for your stay, appreciation, and kind words. It was a pleasure for the team to be at your service. Hope to see you again. Warm regardsGert Puchtler I General Manager

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from GP on Nov 13, 2023
Dear Laura,Thank you for your appreciation.It was a pleasure to be at your serviceHope to see you againBest regardsGert Puchtler I General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GP on Nov 13, 2023
Dear Guest,Thank you for your appreciation.It was a pleasure to be at your serviceHope to see you againBest regardsGert Puchtler I General Manager

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Constance Belle Mare Plage is a top notch experience. Last year we discovered Constance Lemuria in Praslin and found it to be exquisite. In Mauritius, the resort was just as nice. The staff went out of their way to ensure every detail of our stay was perfect. Cannot say enough good things about this place. Sandrine was extremely helpful and accommodating with reservations and excursions; Damen the concierge was a true pro; Emilie cheerfully greeted us at breakfast every day and always remembered our drink orders. Rishi always had our beach chairs and drinks ready for us; Ashveena kept our suite impeccable, and Satish was so happy making omelets! These people were all so friendly and professional. It is a grueling trip to visit Mauritius from USA but we do hope to come back again! The resort is beautiful, the food excellent and everything was lovely.
Stayed 14 nights in Oct 2023
Response from GP on Oct 28, 2023
Dear Michele,Thank you for sharing your exceptional experience at Constance Belle Mare Plage. We're thrilled to hear that your stay was top-notch, and we're honored to have welcomed you after your wonderful experience at Constance Lemuria in Praslin.Your kind words about our staff members, including Sandrine, Damen, Emilie, Rishi, Ashveena, and Satish, are truly appreciated. We believe in going the extra mile to ensure our guests have a perfect stay, and it's heartwarming to know that their dedication and professionalism made a lasting impression.Your feedback is invaluable to us, and we sincerely hope you do return for another memorable visit, despite the long journey from the USA. We can't wait to welcome you back and create more lovely moments for you.Warm regards,Gert Puchtler I General Manager

10/10 Excellent

Sayed Awais

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at the resort. Very friendly staff and the place was very clean. lots of amenities and activities to do. Rented a car out there which made everything a lot more accessible to get to. The resort had good parking facilities and security. Overall a pleasant stay and If I had the option to revisit, I would surely go back to this place.
Stayed 7 nights in Sep 2023
Response from GP on Oct 28, 2023
Dear Sayed,Warm greetings from Constance Belle Mare PlageThank you for your stay and for sharing your appreciation, It was a pleasure for the team to be at your service. Hope to see you soon.Gert Puchtler I General Manager

10/10 Excellent

Ata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have spent 5 days which went really fast. Great atmosphere, good breakfast buffet, rich dinner buffet. Great private beach. Ideal for ultimate relaxation getaway.
Stayed 2 nights in Oct 2023
Response from GP on Oct 8, 2023
Dear Ala,Warm greetings from Constance Belle Mare PlageThank you so much for your appreciation. I am so glad you had a relaxed holiday at our property. I hope to that the pleasure to welcome you again in the future.Warm regardsGert Puchtler I GeneralManager

10/10 Excellent

Ata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from GP on Oct 8, 2023
Dear Ata,Warm greetings from Constance Belle Mare PlageThank you so much for your appreciation. I am so glad you had a relaxed holiday at our property. I hope to that the pleasure to welcome you again in the future.Warm regardsGert Puchtler I GeneralManager

10/10 Excellent

Alan, Denton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was completely competent, professional and very friendly in all ares of hotel/resort service ….. A really pleasant and friendly atmosphere.
Stayed 3 nights in Sep 2023
Response from GP on Oct 8, 2023
Dear Atan,Warm greetings from Constance Belle Mare PlageThank you so much for your appreciation. I am so glad to read that the service of the team was to your convenience. I hope to that the pleasure to welcome you again in the future.Warm regardsGert Puchtler I GeneralManager

10/10 Excellent

Abhay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from GP on Sep 28, 2023
Dear Abhay,Warm greetings from Constance Belle Mare PlageThank you so much for your appreciation. I am delighted to see that you had an enjoyable stay and that our facilitites, service and activities were to your convenience. I sincerely hope to welcome you again next time.Warm regardsGert Puchtler I General Manager

8/10 Good

PAUL ARNAUD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from GP on Sep 25, 2023
Dear Pau Arnaud,Warm greetings from Constance Belle Mare PlageThank you for your stay and for your appreciation.I sincerely look forward to welcoming you again soon.Warm regardsGert Puchtler I General Manage

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2023
Response from GP on Aug 25, 2023
Thank you Adrian for your warm appreciation. I hope pt welcome you back soon.Best regardsGert Puchtler I General Manager

10/10 Excellent

Hatan S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is great and have everything Just minor issue related to some workers who enter room with no permission Also you need to review your bills, error has been noticed
Stayed 3 nights in Aug 2023
Response from GP on Aug 25, 2023
Dear Hatan S, Thank you so much for your appreciation and kind words. Hope to see you again.Best regardsGert Puchtler I General Manager

10/10 Excellent

Amal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
Stay was fantastic. All staff were friendly, super nice, full of happiness and wonderful spirit. Every one we met during our stay left a nice memory which I'm sure will take us back to Mauritius again. I would thank chief Chinnien and Vikarm for delicious food and atmosphere ... also I would like to thank Miss Sandrine for hospitality and her wonderful spirit and lovely smile. She was super helpful and kind. I highly recommend this hotel to anyone who is looking for a perfect vacation in one place.
Stayed 4 nights in Aug 2023
Response from GP on Aug 19, 2023
Dear Amal,It is a pleasure to read your review and appreciation. I wanted to let you know that the team was delighted to be at your service. Hope to see you again.Best regardsGert Puchtler I General Manager

4/10 Poor

Gurmeet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is absolutely gorgeous, soft white sandy beach and clear waters. The beach area and the resort it well maintained. The rooms however are another matter. We had to change rooms three days times during a 10 days stay. Each time the rooms we were moved to got worse. The first was infested with cockroaches which didn’t seem much of concern for the customer relation staff. And when I reported this to the staff they refused a room change. The trend continued with the following two rooms and issues. The staff were completely insensitive and compassionless towards what our experience of the resort had been like. Definitely would not recommend at all.
Stayed 9 nights in Jul 2023
Response from GP on Aug 19, 2023
ear GurmeetThank you for sharing your feedback regarding your recent stay with us. We're delighted to hear that you appreciated our gorgeous beach and well-maintained resort.However, we are truly sorry to hear about the challenges you encountered with your room changes. Your experience certainly does not reflect the high standards we strive to uphold. We take your concerns seriously, and I want to assure you that we will investigate these issues thoroughly to prevent any recurrence.We apologize for any inconvenience you faced, and we deeply regret that you did not feel well-supported by our customer relations staff during your stay. This is not the level of service we aim to provide, and we will address this matter with our team to ensure better guest experiences in the future.Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. We hope you might reconsider and give us another opportunity to provide you with a more positive and enjoyable stay in the future.Warm regards,Gert Puchtler I General Manager [

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2023
Response from GP on Aug 19, 2023
Thank you Neil for your appreciation.Gert Puchtler I General Manager

10/10 Excellent

Daniel Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous and staffed with amazing people who made it feel like you were the only guest. From Suren, the villa manager, our butler Nand, to Owen who worked in the bar area, (and many more) really went out of their way to make this an exceptional holiday.
Stayed 7 nights in Jul 2023
Response from GP on Aug 7, 2023
Dear Daniele,Warm greetings from Constance Belle Mare PlageI would like to express my heartfelt thanks to you and your family for choosing to stay at our resort and for sharing your memories. I am glad the team took great care of all of you. Until next time, I wish you good health.Best regardsGert Puchtler I General Manager

10/10 Excellent

Leeann

Stayed 1 night in Aug 2023
Response from GP on Aug 8, 2023
Dear Lee-Ann,Warm greetings from Constance Belle Mare PlageThank you so much for your appreciation. I want you to know that it was a pleasure for the entire team to be at your service. I wish you and your family good health and hope to see you again another time.Best regardsGert Puchtler I General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from GP on Aug 7, 2023
Thank you so much for your appreciationHope to see you next timeBest regardsGert Puchtler I General Manager

10/10 Excellent

Kamil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2023
Response from GP on Aug 7, 2023
Thank you Kamil for your warm appreciation, It was a pleasure for the team to be at your service.I look forward to welcoming you soonBest regardsGert Puchtler I Genersl Manager

10/10 Excellent

Noronha Royden

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay with Private Beach
Stayed 3 nights in Jun 2023
Response from GP on Jul 17, 2023
Thank you so much, Noronha, for your amazing feedback. It was a pleasure for the team to be at your service. I look forward to welcoming you back home.Best regardsGert Puchtler I General Manager

10/10 Excellent

Abdul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful property and excellent location
Stayed 6 nights in Jul 2023
Response from GP on Jul 14, 2023
Dear Abdul,Thank you for your appreciation of the hotel. It was a real pleasure for the team to be at your service. I hope to see you again another time.Best regardsGert Puchtler I General Manager

10/10 Excellent

Rami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel, very welcoming with very professional treatment to guest. Special thanks to Shreeni and the rest of thr front desk team for their support. Good Resort for family they will enjoy it.
Stayed 3 nights in Jul 2023
Response from GP on Jul 13, 2023
Thank you Rami for your wonderful review. It was indeed a pleasure for the team to be at your service. Thank you also for mentioning Shreeni. I am glad she took great care of you and your family. I look forward to welcome you back another time.Best regardsGert Puchtler I General Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
We had an amazing stay! Service fabulous and all staff were so friendly! Beautiful location right on the beach! Stunning hotel!
Stayed 9 nights in Jun 2023
Response from GP on Jul 13, 2023
Dear Lisa,I am delighted to read your review. Thank you for taking the time to share the fabulous time you had at the resort. It was a pleasure for the team to be at your service. I look forward to welcoming you back home another time.Best regardsGert Puchtler I General Manager

10/10 Excellent

Fawaz A, Washington

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We traveled with two kids and we loved the hotel. The weather is a bit cold end of June and all July and August so be aware of that. Food selections were good (the buffet was excellent on Friday and good enough rest of the days) Blu Sushi was great, deer hunter was ok as well as the others.
Stayed 6 nights in Jun 2023
Response from GP on Jul 13, 2023
Dear Fawaz,Warm greetings from Constance Belle Mare PlageThank you for sharing your memories of your holidays. I am delighted to read that you have appreciated every moment of your holidays. I hope to have the pleasure to welcome you another time.Best regardsGert Puchtler /i General Manager

10/10 Excellent

Priya

Liked: Staff & service, property conditions & facilities, room comfort
One night stay at C. Belle Mare Plage..
Hotel welcome was nice. As well as check in process, which was fast done. It only took some time to get the room, which was understandable because I was ahead of time. Nice Prestige room. Some issues on cleanliness, which I reported to housekeeping and they did the needful. Place really nice and loved my room which was well located. Great breakfast buffet to include veg corner.
Stayed 1 night in Jun 2023
Response from GP on Jul 13, 2023
Dear Priya,Thank you for your stay. It was a pleasure for all of us to be at your service. I hope to welcome you back when time permits for further enjoyment of the resort's offer.Best regardsGert Puchtler I General Manager

10/10 Excellent

SARAH JOANNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful relaxing holiday
Stayed 7 nights in May 2023
Response from GP on Jun 17, 2023
Thank you Sarah Joanne for your appreciation. I look forward to welcome you back home.Best regardsGert Puchtler I General Manager

10/10 Excellent

Glenn Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My Australian family stayed at Constance Belle Mare Plage for two weeks in May 2023. The entire experience was wonderful and relaxing and we were looked after as one would expect in a 5 star resort. Having coeliac disease I was most concerned about gluten free dining options there but two of the head chefs (Vishnu and Vikram) were more than accommodating in their assistance in that regard and went above and beyond to ensure my dietary needs were met. Other staff I would like to mention who were also extremely friendly and helpful were Jayshree, Reena, Kartoucha, Luciana and Neema.
Stayed 13 nights in May 2023
Response from GP on Jun 1, 2023
Dear Glenn,Warm greetings from Constance Belle Mare PlageThank you for sharing your experience and your appreciation of the team's attentiveness. I hope to have the pleasure of welcoming you again.Kind regardsGert Puchtler I General Manager

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Constance Belle Mer Plage was excellent in every category from the friendliness and helpfulness of the staff, through the delicious food and drink to its excellent facilities.
Stayed 7 nights in May 2023
Response from GP on May 21, 2023
Dear Patrick,Warm greetings from Constance Belle Mare PlageThank you so much for your appreciation. It was a pleasure for the team to be at your service. I hope to have the pleasure to welcome you back soon.Best regardsGert Puchtler / General Manager

10/10 Excellent

Alexandre

Stayed 1 night in May 2023
Response from GP on May 21, 2023
Thank you Alexandre for your appreciation. I hope to welcome you back soon.Best regardsGert Puchtler / General Manager

10/10 Excellent

Khums

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great Overall experience. I suggest you draw cash & tip your favorite staff in cash instead of putting it on the bill because that gets divided throughout entire staff on the resort. Rooms took too long to get cleaned. Kids club is for 4yr olds & above. They are absolutely Amazing!! Premises & pools are cleaned everyday, this place is well run!! I wouldn’t recommend staying beyond 8/9 nights because food options will get to you. I wish they had more than one DJ night because they local talent were not so talented. Overall experience was fantastic, our family is definitely returning to this place
Stayed 7 nights in Apr 2023
Response from GP on May 5, 2023
Dear Khums,Warm greetings from Constance Belle Mare PlageI would like to express my gratitude to you for staying at our resort and for sharing your experience. Thank you for your appreciation of the resort's facilities and services. I have taken note of the areas that did not meet your entire satisfaction and will surely work on improving them. Thank you once again. I certainly look forward to welcoming you back.Kind regardsGert Puchtler I General Manager

10/10 Excellent

Malgorzata

Travelled with partner
Liked: Staff & service, amenities
Lovely hotel. Very nice friendly staff. Especially Jose and Lora from the spa. In my opinion extras like bike rental should be free for the hotel guests. Furthermore you have to pay for a la crate restaurants and even if you are on half or all inclusive board. Overall great holiday. Would definitely recommend.
Stayed 7 nights in Apr 2023
Response from GP on Apr 27, 2023
Dear Malgorzata,Warm greetings from Constance Belle Mare Plage. Thank you for your stay and for taking the time to share your opinion. I am glad your overall stay was great. I have taken note of your comment and understand your feelings. Thank you for your recommendation. I hope to have the pleasure to welcome you again. Best regardsGert Puchtler I General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A typical resort you would expect in Mauritius.
Overall, a nice resort with great service. However, the room that we got was a bit too close to the bar where performances would be held every night. As a result, we could not go to bed before the performance ended at around 10~11pm. Apart from that, mostly satisfactory.
Stayed 3 nights in Apr 2023
Response from GP on Apr 27, 2023
Dear Guest,Thank you for taking the time to share your experience at our resort. We are glad to hear that you found our resort nice and the service great. We apologize for any inconvenience caused by the noise from the bar during the performances. We understand how important a good night's sleep is for our guests, and we regret that your room location did not meet your expectations.In the future, please feel free to inform our front desk staff of any concerns during your stay, and we will do our best to accommodate your needs. We appreciate your feedback and hope to have the opportunity to welcome you back to our resort for a more peaceful and enjoyable stay. Thank you again for choosing our resort for your Mauritius vacation.Kind regardsGert Puchtler I General Manager

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in such a lovely location. Although it is an older property, every effort has been made to modernise and maintain it to excellent standards. The main entrance and reception area is stunning, the four pools are immaculately kept and the restaurants are fantastic. There is a huge variety of food choice in the main buffet restaurant but the extra restaurants add an element of flair and intimacy for those wanting more from their dining experience. The kids club is really good although I think children over 10 years old may not enjoy it as much as younger children. However, the staff are so accommodating and make every effort to keep the children entertained. I would absolutely recommend.
Stayed 11 nights in Mar 2023
Response from GP on Apr 20, 2023
Dear Catherine,Warm greetings from Constance Belle Mare PlageThank you for choosing to stay at our resort and for sharing your beautiful review. I am glad to read that you have an enjoyable stay and that all the facilities and services were to your holiday convenience. Thank you so much for your appreciation of our facilities. It was a pleasure for the team to be at your service. I hope to have the pleasure of welcoming you again soon. Kind regardsGert Puchtler I General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from GP on Apr 20, 2023
Dear Guest,Thank you for your appreciation. I trust to have the pleasure to welcome you again soonKind regardsGert Puchtler I General Manager

8/10 Good

Michael Stuart

Stayed 10 nights in Mar 2023
Response from GP on May 5, 2023
Dear Michael,Warm Greetings from Constance Belle Mare PlageThank you for your warm appreciation. I hope to see you next time.Kind regardsGert Puchtler I General Manager

6/10 Okay

Juraj

Stayed 4 nights in Mar 2023
Response from GP on Apr 20, 2023
Dear Juraj,Warm greetings from Constance Belle Mare PlageThank you for staying at our resort. I am so sorry to hear that your stay was not at your convenience. I would be pleased to have much detail. However, I do apologize for any inconvenience. I trust to have the pleasure to welcome you again soonKind regardsGert Puchtler I General Manager