GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
| Room type | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Ocean View - Sun PLUS
|
|||||||||||||||
| |||||||||||||||
|
Garden View - Sunsational Savings
|
|||||||||||||||
| |||||||||||||||
|
Deluxe Ocean View - Sun PLUS
|
|||||||||||||||
| |||||||||||||||
|
Mountain View - Sunsational PLUS
|
|||||||||||||||
| |||||||||||||||
|
Premium Deluxe Oceanview - Sun PLUS
|
|||||||||||||||
| |||||||||||||||
|
Deluxe Ocean View Escape
|
|||||||||||||||
| |||||||||||||||
|
Garden View Escape
|
|||||||||||||||
| |||||||||||||||
|
Mountain View Escape
|
|||||||||||||||
| |||||||||||||||
|
Ocean View Escape
|
|||||||||||||||
| |||||||||||||||
|
Premium Deluxe Oceanview Escape
|
|||||||||||||||
| |||||||||||||||
| Show all Rooms Hide Rooms | |||||||||||||||
Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
New Balance Program at The Westin
Guests can enjoy complimentary use of New Balance athletic apparel and running shoes during their stay. In-room, equipment-free fitness programs are also provided free of charge.
Offer valid at participating Westin Hotels and Resorts. Guests must call the Service Express desk to request shoes and clothing in their size; items are delivered to guestroom. Shoes come with socks and disposable insoles. Details at check-in.
Endless escapes
The "Escape" room categories (only those with the word "Escape” in the title) are a rate-based room category and include no value-adds. No minimum length of stay required.
Not valid with any other offers.
Westin Kids Club
Keiki Kamp: A 2,000 square-feet facility offering educational and Hawaiian cultural activities.
For children ages 5 - 12. Guests can select from half-day, full-day and evening programs.
A charge of $55 per child for the half-day program and $80 per child for the full-day program; lunch is included. The night program is $60 per child with dinner included.
Special children's menu available at selected restaurants.
Preferred times for making up your room (don't want to interrupt naps or other family activities.
Lockout service on all or selected in-room movies.
Family plan
Children 18 years and younger are free of charge when sharing the same room with parents. The maximum occupancy allowed per room is four: two adults and two children or three adults and one child.
Awards and Affiliations
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
Property Amenities
Rooms
Located in two 11-story towers connected by a mezzanine, all 758 nonsmoking guestrooms offer private, furnished lanais. Rooms have island decor and Westin Heavenly Beds with 13-inch pillowtop mattresses, five down pillows, white duvets, and triple sheeting.
Amenities include compact refrigerators, 32-inch TVs, laptop-compatible safes (surcharge), coffeemakers, and cordless phones. Bathrooms have bathrobes and Westin Heavenly Showers with dual showerheads.
High-speed Internet access and two bottles of water per day are included in a daily resort fee.
Heavenly Cribs are available upon request
Room Amenities
Dining
tropica - Overlooking the Kaanapali beach walk, this open-air, ocean-view restaurant specializes in fresh island seafood and grilled items. Open for breakfast and dinner. Hawaiian entertainment nightly at sunset.
‘OnO Bar & Grill - A casual poolside grill serving breakfast buffets; sandwiches, fresh fish, and salads for lunch; and Hawaiian-style tapas or à la carte selections for dinner.
Colonnade Café - Open-air dining overlooking koi ponds and waterfalls. Serving coffee, tropical drinks, and light fare throughout the day.
Sea Dogs - Located near the pools, ocean, and beach walk, this casual food stand offers cold drinks and snacks from mid-morning until mid-afternoon.
Wailele Polynesian Luau - Authentic Hawaiian dances, five-member fire knife dance performance, island cuisine served family style, and unlimited drinks and cocktails.
Recreation
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Westin Maui Resort & Spa
of guests recommend
out of 501 reviews
You may be required to sign in to verify your stay.
Showing 1 - 10 results (of 501) · See more The Westin Maui Resort & Spa reviews
“Amazing courtyard”
We got the mountain view room which was fine ... Heavenly Bed was killer as always .... staff was great in my opinion.
“Perfect Honeymoon”
I was a little hesitant from reading all the reviews before our trip. We switched our hotel last minute from the Hyatt to the Westin because of renovations at the Hyatt. This is our honeymoon, so we did not want to deal with any renovations. We were extremely pleased with every aspect of the hotel. The staff was fantastic, the hotel grounds were very beautiful. Our room was great; yes, you can see signs of usage in the rooms like mentioned in previous posts, but what do you expect?! It's a hotel! I think they did a great job with the interior design to try to update the outdated rooms. The bed was extremely comfortable, they greeted us with complimentary champagne, and our entire experience at the Westin was positive. We can't wait to go back!
“All in One”
This hotel had everything we needed. If we hadn't have been interested in seeing the whole island, we could have spent our entire stay at the resort. The shuttle service was convenient, and the concierge was overly helpful. The perfect all in one.
“Great hotel, beds too small”
The only "bad" about the hotel is the double beds, too small, although they are very comfortable! The pool area is absolutely wonderful!
“KID FRIENDLY ~ not a romantic get away”
The hotel was great for us because we have two children. This is not a romantic, quiet get away. We thought it was perfect for our family, but when my husband and I came alone two years previous, we stayed in a much smaller, quieter, no kids hotel. The rooms are VERY small but clean and suit the purpose of just sleeping in. Beautiful hotel, with gorgous grounds, lots of great EXPENSIVE food and drinks.
“Loved it”
I would go back in a heart beat. Did not stay long enough.
“Wouldn't go back to this hotel”
We stayed at the Westin in October 2011, there was a general air of disrepair about the hotel. Peeling wallpaper, and every pool at the hotel has broken tiles, not cleanly or safe for peope with children like myself. I would not recommend staying here, we asked to stay until 2pm because out flight left at 9pm, we were told no. This is off season and there should have been no reason why, especially since the hotel wasn't full, that we couldn't stay until then. We also went to the hotel's luau, complete garbage. We waited in line, paid a lot of money per ticket, and the food was awful.
“Best n Maui”
Excellent location, perfect beach, restaurants and shops all within walking distance.This Hotel rules!!!!!
“Great Outdoor Recreation Area”
We were very happy with the outdoor pool area at the Westin. It was extensive and a lot of fun! Also right on the beach, and new beach towels whenever you need them. The only thing we didn't like was the fact that they changed our room to a spot with a view of a roof from which loud music came out of on some nights. The rooms could use some updating but were cleaned well and were very comfortable and a good size. The amenities were worth the resort fee, but food was a little pricey. Overall great experience! Try the breakfast buffet!
“I loved the hotel and definetely would stay again.”
I had a small problem. It is a non-smoking hotel and we are non-smokers. When I entered our room it smelled of smoke. Cigarette smoke. When we looked out on the lanei, there were cigarette butts all over the place. They offered to change our room but we were with friends who had the room next door to us and we were reluctant to change rooms. As a result every time we entered the room we could smell that smoke. It was in the curtains and carpeting.
Showing 1 - 10 results (of 501) · See more The Westin Maui Resort & Spa reviews
2365 Kaanapali Pkwy Lahaina, 96761 United States of America
Nearby Points of Interest
Location Highlights
The closest major airports to The Westin Maui Resort & Spa are:
Kapalua, HI (JHM-West Maui) - 5.1 km / 3.2 mi
Kahului, HI (OGG) - 26.7 km / 16.6 mi
The preferred airport for The Westin Maui Resort & Spa is Kahului, HI (OGG).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Kaanapali, Lahaina, Hawaii, United States of America: Kaanapali is a prime vantage point for viewing humpback whales, which swim by December to May. The towns whaling history is displayed at Whalers Village, a shopping complex and museum. Visitors also can experience the areas farming past by riding the Sugar Cane Train, a restored steam locomotive. Snorkelers and divers can enjoy the coral reefs and fish that thrive in nearby Black Rock Beach.
2365 Kaanapali Pkwy Lahaina, 96761 United States of America
