Ratings based on 2,033 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from canada

Pleasant. Breakfast buffet VerY overpriced however

Posted 31-Jul-2015
Enjoyed. Friendly staff. Helpful. Only negative food prices. breakfSt buffet was too expensive to enjoy.
2 out of 5
by A verified traveller from California

Location, grounds and lobby nice

Posted 30-Jul-2015
Pros: Beach and grounds
Cons: Staff service, better breakfast options, renovated bathrooms. Honest receptionists.
Location: Great beach.
Great beach. Nice grounds and lobby. At check in the receptionist offered us an "ocean front" room if we would give up our double beds for a king. Of course, we said yes. The room ended being a distant ocean view room not an ocean front room. Most hotel staff apathetic, especially the hostess at their fine dining restaurant. The hostess tried to seat us a table in the back of the restaurant when there were numerous tables available with an ocean view. She made no attempt to hide her annoyance when we asked to sit elsewhere. Room was small, but adequate. The bed was comfortable. Bathroom similar to a Motel 6 bathroom. Small and dingy. Bottom line the hotel and food are way overpriced. Only breakfast options: 40 dollar/person buffet, room service or a Starbucks breakfast cart with 12 dollar breakfast sandwiches. Half of the pool was closed due to work on the pool bridge. Observed staff brushing paint flakes/stain like flakes into the pool water. Had to put up with strong paint/stain fumes while using pool. Probably wouldn't stay at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveller from California

It was the vacation of a lifetime!

Posted 30-Jul-2015
Pros: Very friendly and comfortable.
Cons: Nothing.
Location: Snorkerling, Paddleboarding, Ziplining, Golfing and boat trips. Lots of places to eat. The beach was amazing.
The hotel is beautiful. The staff was wonderful. The beds were so comfortable. Loved everything about it and cannot wait to go back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Just right in every way

Posted 30-Jul-2015
Unobtrusive and quiet, no nonsense, just the way all hotels should be.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Staff.

Posted 26-Jul-2015
Pros: Location for snorkeling.
Cons: Cleanliness of the room.
Location: Snorkeling, and jumping off black rock.
We came in late at night, and Sara offered us free sandwiches, because the kitchen was closed. We reserved double beds, and because they were all booked up she upgraded us to an ocean view, and gave us a roll-away which my 17 year old son said was comfortable. They have probably the best snorkeling on the stretch of the beach because of its proximity to black rock. The room had some dead bugs in it, but we cleaned them up, no big deal. Better dead than alive. The grounds are well manicured, and the staff is very friendly, and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from Westminster, Maryland

Lovely Hotel.

Posted 25-Jul-2015
Pros: Very clean and comfortable room. With a excellent bar and restaurant located at the hotel.
Cons: None.
Location: The hotel has a lovely beach area and easy access to many water activities.
We were truly impressed with the hotel from the moment we drove up. We were immediately taken care of by the staff and directed to the front desk. The check in process was flawless and we felt truly welcomed.
5 out of 5
Recommended
for Everyone
by A verified traveller from san francisco, ca

Greate resort.

Posted 24-Jul-2015
We really liked this resort. It is located on the best beach in the area. Resort itself is big and it feels like there is few people and not crowded. No lines, quiet and relaxed atmosphere. A lot of snorkling sites right there. Good food, good bars. They have free shuttle buses that can get you to shopping and restaurans . We are giving it 5 stars.
2 out of 5
by A verified traveller from Montréal

Bel hotel mais il fait payer des extra pour tout

Posted 24-Jul-2015
Pros: Bel emplacement Site très beau
Location: Il y a beaucoup trop de monde. Les vagues de cette plages sont minuscules
Ne vous fiez pas au prix que vous payez avec expédia. À cela, il faut ajouter des frais d'hôtel journalier de 35$/jours. De plus voici les activités payantes: - location de chaise pour la plage 12$/ jour/ chaise - Équipement de snorkeling 8$/h ou 20$/jour -Boagie board 8$/h ou 20$/jour La seule chose gratuite est la serviette de plage et l'accès à la piscine.
4 out of 5
Recommended
for Everyone
by A verified traveller from Reno, NV

Great location, awesome beach!!

Posted 23-Jul-2015
Pros: Location to clean, clear beach.
Location: Food ans shopping are near by. We never needed a car.
Love the beach, black rock is awesome. Snorkeled everyday at our beach. The pool was never over crowded. Our room was ocean view king and had ample room, clean and bug free!!
5 out of 5
Recommended
for Everyone
by A verified traveller from ventura county

Excellent

Posted 18-Jul-2015
One of the best hotel experiences we have ever had