Beach nearby, free beach shuttle

Reviews of Kaanapali Maui at the Eldorado by OUTRIGGER

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 393 out of 813 reviews" "
Rating 8 - Good. 279 out of 813 reviews" "
Rating 6 - Okay. 90 out of 813 reviews" "
Rating 4 - Poor. 34 out of 813 reviews" "
Rating 2 - Terrible. 17 out of 813 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Carmen, Vernon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location. Nice lanai. Nice shuttle. Walkable. Checking was musty and needs a facelift.
Stayed 3 nights in Mar 2024

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
I made this reservation last minute and it was perfect! Checking in was easy, the unit was amazing, and the are around it was walkable and had every essential a traveller could want.
Stayed 4 nights in Feb 2024
Response from Julie Cohen on Feb 16, 2024
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

6/10 Okay

Steven

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The grounds were beautifully maintained. The unit was not. Front door didn’t close easily, automatic closure didn’t work, dishwasher was not securely installed under counter, hung out, microwave broken. Multiple calls to front desk for assistance were not returned. When we called about micowave, they were good to bring counter top microwave. Called front desk about no power once in kitchen, and they reset the power. Called for assistance with TV remotes and got no response. Bottoms of our feet were black from the grim on floors ( that wasn’t visible) upon wiping floor with paper towel, it was very dirty. There was a Swiffer mop available so I washed floors. Unit sleeps 4. Other couple were without full bedding due to wrong size sheets for sofa bed. When we told Outrigger they apologized and offered to correct problem but our company only stayed with us one night. Given the Lahaina fires, staffing may be an issue. We were charged a cleaning fee of plus taxes.,as well as a damage fee of plus taxes, that will hopefully be refunded.
Stayed 9 nights in Jan 2024
Response from Julie Cohen on Jan 25, 2024
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property. I would love to speak with you directly about your time. Please reach out. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

10/10 Excellent

susan

Liked: Property conditions & facilities
Stayed 12 nights in Nov 2023
Response from Julie Cohen on Nov 20, 2023
Mahalo for staying with us and for your 5 out of 5! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent desk and phone service. Easy checkin and out. Our very nive large room had everthing you would need. 3 pools and easy self parking.
Response from Julie Cohen on Oct 30, 2023
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 Excellent

Amanda Isabel

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Julie Cohen on Aug 25, 2023
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

2/10 Terrible

Aleksandr

I didn’t like the update information
Stayed 8 nights in Aug 2023
Response from Julie Cohen on Aug 25, 2023
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property. I would love to know more about your concerns so we can address them and better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property had all amenities including utensils and plenty of cleaning supplies. The property was clean, spacious, and had a wonderful view. The property was quiet and it was great sleeping here. Also, it was within walking distance of a nice clean and calm beach. But there is also a shuttle that can take you to the beach. The gym and the three pools were a plus and well mantained. Overall a beautiful property and a great stay. I would come back and recommend to others.
Stayed 5 nights in Jul 2023
Response from Julie Cohen on Aug 25, 2023
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Excellent

Rita

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Julie Cohen on Aug 25, 2023
Mahalo for staying with us and for your 5 out of 5! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 Excellent

Stephanie M

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was the perfect place to stay especially with kids! It was a great 2 bedroom room and a close walk to the beach with a great pool on top of it! I would highly recommend!
Stayed 6 nights in Jul 2023
Response from Julie Cohen on Aug 2, 2023
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed the whole vibe there. It was quiet and the view of the golf course was beautiful. Lahaina is a short distance and we had a great time
Stayed 4 nights in Jul 2023
Response from Julie Cohen on Aug 1, 2023
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great because you can walk to the beach. Restaurants are walking distance during the day. Property itself was great- it was clean, spacious, and had everything we needed to be able to cook and enjoy meals inside.
Stayed 5 nights in Jul 2023
Response from Julie Cohen on Jul 28, 2023
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 Excellent

David

Liked: Cleanliness, room comfort
Awesome!
Absolutely Amazing! Condo was clean and had everything we needed! Location was perfect! Everyone was friendly and helpful!
Bed room
Beach
Condo grounds
Stayed 4 nights in Jul 2023
Response from Julie Cohen on Jul 25, 2023
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
We loved the cabana on the beach the most! We got a chair and a fresh towel everyday. In addition, we had a stunning view of the ocean in the 6th hole- excellent.
Stayed 7 nights in Jul 2023
Response from Julie Cohen on Jul 20, 2023
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

8/10 Good

Juan, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Eldorado was very convenient for families. The property was clean and safe.
Stayed 5 nights in Jul 2023
Response from Julie Cohen on Jul 20, 2023
Mahalo for staying with us and for your lovely review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I had a great experience here. Everyone was very accommodating and the golf cart shuttle is a major bonus!
Stayed 8 nights in Jun 2023
Response from Julie Cohen on Jul 18, 2023
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

2/10 Terrible

Carla

Disliked: Room comfort
Stayed 8 nights in Jul 2023
Response from Julie Cohen on Jul 14, 2023
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

6/10 Okay

Emily

Liked: Amenities
Stayed 5 nights in Jul 2023
Response from Julie Cohen on Jul 12, 2023
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property. I would love to know more about your concerns so we can address them and better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

8/10 Good

Carol

Stayed 9 nights in Jun 2023
Response from Julie Cohen on Jul 28, 2023
Mahalo for staying with us and for your review! I am glad you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha and safe travels!

8/10 Good

Nancy

Liked: Amenities, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from Julie Cohen on Jul 10, 2023
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 9 nights in Jun 2023
Response from Julie Cohen on Jul 5, 2023
Mahalo for staying with us and for your 5 out of 5! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Large unit and close to many restaurants and shops. Beautiful beach.
Stayed 8 nights in Jun 2023
Response from Julie Cohen on Jul 3, 2023
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I am so glad we booked here!! The staff was so nice and helped us with our bags and everything else we needed on our trip. It was a very nice and quiet complex that was walkable to whalers village, black rock beach, and the private beach cabana. Will be recommending everyone to stay here!
Stayed 7 nights in Jun 2023
Response from Julie Cohen on Jun 26, 2023
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

4/10 Poor

Juan Manuel

Stayed 6 nights in Jun 2023
Response from Julie Cohen on Jun 26, 2023
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property. I would love to know more about your concerns so we can address them and better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

10/10 Excellent

Holly

Stayed 2 nights in Jun 2023
Response from Julie Cohen on Jul 10, 2023
Mahalo for staying with us and for your 5 out of 5 review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Excellent

Nydya

Stayed 6 nights in Jun 2023
Response from Julie Cohen on Jul 6, 2023
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Excellent

Joel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I was impressed by the upgraded space we were given during our stay. We did find a cockroach along with a cute little gecko but, as they were both by the front and sliding doors it’s to be expected. The shuttle from the beach was awesome! Whalers village, next door, and Lahaina was like a 10 minute drive along with other stores available. We’ll definitely be staying here again! Mahalo!!
Stayed 6 nights in Jun 2023
Response from Julie Cohen on Jun 20, 2023
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property is in a great location . I think some things in our room could’ve been updated . The gym was tiny and could use more options . All in all it was a pretty decent property
Stayed 5 nights in Jun 2023
Response from Julie Cohen on Jun 14, 2023
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Excellent

Richard J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, easy access to everything.
Stayed 5 nights in Jun 2023
Response from Julie Cohen on Jun 14, 2023
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Excellent

Wendy

Liked: Cleanliness, room comfort
Heaven!
Such a beautiful place with the kindest people! Loved every minute!
Stayed 3 nights in Jun 2023
Response from Julie Cohen on Jun 5, 2023
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels

10/10 Excellent

Patrick

Liked: Cleanliness, room comfort
Excellent place on Kaanapali
We loved the Maui Eldorado. The condo decor was perhaps a bit dated, but the room overall was great, spacious, and had lots of amenities. Would stay here again.
Stayed 4 nights in May 2023
Response from Julie Cohen on Jun 5, 2023
Mahalo for staying with us and for your 10 out of 10! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 Excellent

Lisa

Stayed 4 nights in May 2023
Response from Julie Cohen on Jun 23, 2023
Mahalo for staying with us and for your 5 out of 5! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 Excellent

Barbara Jane

Liked: Cleanliness, amenities, property conditions & facilities
We loved staying here at the Maui El Dorado. Our condo was really great- loved the patio and location.The grounds and pools were beautiful and the beach was amazing! Some feedback for the owners though: leave the condo better stocked with cleaning products and tools, stock the kitchen with some basic spices and salt and pepper. Hard to clean with one broom and a half bottle of cleaner. Hard to cook with no kitchen basics.
Stayed 9 nights in May 2023
Response from Julie Cohen on Jun 2, 2023
Mahalo for staying with us and for your great review! I’m glad you enjoyed your time with us for the most part, thank you for the feedback, and we look forward to seeing you again the next time you visit the island. Aloha friends and safe travels!

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, room comfort
Awesome location
Awesome location, walking distance to the beach and three options of pools on the property, and adjacent to a golf course hole. The unit had an outdated bathroom and kitchen, light fixtures needed to be cleaned/dusted, parking lot next to condo building B is extremely tight and difficult to park/reverse to exit.
Stayed 4 nights in May 2023
Response from Julie Cohen on Jun 2, 2023
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us for the most part (we will work on the items you have mentioned) and we look forward to seeing you again the next time you visit the island. Aloha friends and safe travels!

10/10 Excellent

Gezyka

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was very safe and had the best walking distance to the shopping mall. Parking was easy and they have keep their rooms in great condition!
Stayed 5 nights in May 2023
Response from Julie Cohen on May 30, 2023
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

8/10 Good

Jack

Travelled with partner
Liked: Amenities
Property was nice, convenient location and walkable to beach. Clean. Communication was pretty minimal but they stored bags when we arrived early. Apparently offer golf cart rides to beach but did not tell us. Cabana has full kitchen but closes early. Downsides are that there was some concrete work being done on a nearby unit during the day which was so loud it rendered the pool impossible due to the noise and even our patio was rendered unusable by the noise. Same with the mowing of the grass which seemed to be constant. We also were only given regular pans rather than nonstick which is completely fine but having nonstick cooking spray would’ve been very convenient since buying it for a short trip seems to be a waste.
Stayed 3 nights in May 2023
Response from Julie Cohen on May 22, 2023
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us for the most part (we will work on getting the unit items updated) and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

8/10 Good

Francois

Liked: Cleanliness
Stayed 9 nights in Apr 2023
Response from Julie Cohen on May 16, 2023
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Excellent

Rondi

Liked: Cleanliness, room comfort
Stayed 10 nights in May 2023
Response from Julie Cohen on May 12, 2023
Mahalo for staying with us and for your 10 out of 10! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

8/10 Good

Mari

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2023
Response from Julie Cohen on May 30, 2023
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2023
Response from Julie Cohen on May 9, 2023
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Excellent

judy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Chanel at the front desk is fantastic! She is very helpful and knowledgeable
Stayed 10 nights in Apr 2023
Response from Julie Cohen on May 9, 2023
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. I will pass your kudos on to Miss Chanel at the desk! Aloha friends and safe travels!

6/10 Okay

Susan

Travelled with family
Disliked: Property conditions & facilities
The room was really dark and outdated, the lights barely gave off enough to see by
Stayed 4 nights in Apr 2023
Response from Julie Cohen on Apr 24, 2023
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team to make sure your concerns are addressed so we can better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay!!
Stayed 6 nights in Apr 2023
Response from Julie Cohen on Apr 24, 2023
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

8/10 Good

Ji Soo

Stayed 5 nights in Apr 2023
Response from Julie Cohen on May 15, 2023
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us and we look forward to seeing you again the next time you visit the island. Aloha friends and safe travels!

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying here - fantastic pools and beach and the condo was huge and very comfortable. A fantastic place to stay and I would highly recommend it.
Stayed 4 nights in Apr 2023
Response from Julie Cohen on Apr 24, 2023
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Excellent

Burton Johnson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Everything was perfect. Condo was great! So nice to have your own laundry (must supply your own detergent). Great location and in walking distance to everything you could want or need. We had an ocean view and could see the whales from our very large balcony. Very quiet resort property. Amazing pools, grills, shuffle board. We have zero complaints! Great place to stay for families!
Stayed 11 nights in Mar 2023
Response from Julie Cohen on Apr 24, 2023
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 Excellent

Xuan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its location is very convenient. Good for family stay.
Stayed 6 nights in Apr 2023
Response from Julie Cohen on Apr 18, 2023
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Apr 2023
Response from Julie Cohen on Apr 13, 2023
Mahalo for staying with us and for your 10 out of 10! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wow! This was our second stay on this property and we loved it. Everything about this experience was positive. Walking distance to black rock, quality view of the ocean from the room, and a very clean and nice room. We will come back and stay again. Highly recommended!
Stayed 6 nights in Apr 2023
Response from Julie Cohen on Apr 10, 2023
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from Julie Cohen on May 1, 2023
Mahalo for staying with us and for your 5 out of 5! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!