3/5 ain’t so bad!
Pros:
Wonderfully nestled in the flowing Wailea area, the Andaz is a gem of a hotel. The architecture is modern. The space is grand. The grounds are spacious. The gardens are meticulously manicured. It’s a beautiful place to be.
Rooms are nice and clean. Modern. Complimentary snacks and water is a nice touch.
Views are spectacular.
Cons:
No breakfast. At the price you pay, breakfast should be complimentary.
Parking, I understand should cost something, but $98 a day is too steep ($50 resort fee, $48 parking fee). What makes matters worse is that Valets seem to expect a tip every time they drive your car 50 yards. One valet actually insisted I Venmo them - how unbecoming.
Room design, the door leading to the bathroom kept banging into the front door. Annoying.
Electronic shade - a nice touch, but an inconvenience since there’s a balcony, so if you want to access the balcony you need to wait 10 seconds for the shade to roll up.
Concierge - I asked if there was an upgrade room possibility. I was offered two options $400/night extra or $150 extra per night. I countered and said if they could lower the $150/night to $75-85, I’d do it. The concierge never got back to me. Sad.
Also, when I was checking in, they took my CC but never told me what they were charging as a deposit. I had to call down and find out.
Overall:
A beautiful place to be, but be ready to be price gouged. Would consider going back, but would need to get the room with bfast.