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Reviews of Un Mas en Ville

Un Mas en Ville
7 Rue Des Bergers, Marseille, Bouches-du-Rhone

Reviews

7.8

Good

Rating 10 - Excellent. 52 out of 141 reviews" "
Rating 8 - Good. 47 out of 141 reviews" "
Rating 6 - Okay. 21 out of 141 reviews" "
Rating 4 - Poor. 16 out of 141 reviews" "
Rating 2 - Terrible. 5 out of 141 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Abby, Waterloo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the whimsical country feel that the hotel had. It offered a kind of peaceful oasis in the midst of Marseille. It felt very safe and homelike.
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't recommend this hotel - especially for solo travellers! First of all, the hotel is in a part of town which I didn't feel very safe in and is around 30 minute walk to nicer parts of the city. Secondly, while it has a nice and boutique design, it comes at a cost of quality and comfort. My room was very small, the floorboards and bed were creaky and everything felt very fragile! For those looking to book the single room, the 'ensuite' bathroom is not attached to your bedroom - it is down the corridor! Also, it is the size of an airplane toilet, which makes showering and getting dressed before walking down the corridor to your room very difficult! Finally, I didn't have a great experience with the service. Upon my arrival the hotel cleaner handed me my key and quickly left, so there was no one to welcome me or answer any questions and there was never anyone downstairs in reception. The first time I met any staff from the hotel was at breakfast the following day where the manager had laid out tables for guests to sit and eat the prepared breakfast, but even though there were single rooms in the hotel, there were no tables laid out for one person. When I tried to sit at a different table by myself, the lady shouted at me and said I wasn't allowed to move anything. This meant I had to tag along on a family table, which was quite uncomfortable. Also, the breakfast was only a croissant and some slices of bread with jam. All in all, not a very comfortable stay.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely but we did have a hard time communicating as they spoke very little English and we spoke very little French. We got a different room than I had booked which was bigger but most of the beds were in lofts which wasn't ideal for my 72 year old mother. It had a lovely table though. The breakfast was lovely in the garden. The pool is very small and located in a central courtyard that is very close to the kitchen where the owners are hanging out. The Jacuzzi is actually behind a curtain in the dining room. That was a bit odd but overall...this hotel was fine.
Stayed 2 nights in Jul 2019

6/10 Okay

Jacques, Mississauga

Travelled with family and small children
Liked: Amenities, property conditions & facilities
It was ok for a day or two but not longer. Free breakfast but only one , no seconds. Desapointing.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The owner does not speak english and he did not even try to understand or help you at all. He treats you like you are a pest instead of a client, although the staff that cleans the hostal is more helpful. The room is very small and it has only one socket and it is for the illumination of the room
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Olove Oil
The hotel was really charming and very authentic. I was a single traveller and made to feel welcome.
Stayed 1 night in Apr 2019
Response from Phil on Jun 3, 2019
Merci.

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem
A wonderful place hidden away in a slightly less salubrious part of Marseilles, although still crime-free and with a vibrant community feel, especially a range of excellent local restaurants. Really quaint French-style rooms, and wonderful hosts. A non-heated small pool, and a hot water jacuzzi, are available for recreation purposes, although, with no real 'Reception' area, you are left with evening drinks at dining tables, which is not really a hardship because no evening meals are served.
Stayed 3 nights in Mar 2018

6/10 Okay

terence

Ok. Small room
Stayed 1 night in Oct 2017

10/10 Excellent

Natalie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely, peaceful retreat
What a delight, after the dusty streets of Marseille to retreat into the fragrant, cool and calm Un Mas en Ville. Lovely: from a dip in the beautiful pool to the simple breakfast this place was a treat.
Stayed 2 nights in Jul 2017

4/10 Poor

Kerwin

Liked: Cleanliness
Disliked: Staff & service
Accommodation in city centre
Hotel was small, compact and close to tube and facilities. Breakfast was boring, service non existent and staff distant and rude. A strange hotel and creepy environment!!!
Stayed 5 nights in Jun 2017

10/10 Excellent

James R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, iffy location
Wonderful time. The host Paul let us in 6 hours before check in because we took an overnight train. There is a beautiful cold pool that was amazing to relax in out of the heat. The surrounding area isn't the best, a little rough, and be prepared for a spiral staircase to your room. Would return for sure
Stayed 2 nights in Jun 2017

8/10 Good

Heidi, London

Liked: Cleanliness, staff & service, property conditions & facilities
A charming little hotel
Un Mas en Ville is a charming little hotel at the centre of Marseilles. Every room is original and full of character and it also offers the benefits of a small pool and a jacuzzi which are lovely to relax in after your journey or a hard day sight-seeing. The proprietor is welcoming and helpful. The hotel also offers a lovely continental breakfast ample enough not to get hungry and with home-made jam!

10/10 Excellent

Rachel, Norfolk, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great little haven in a busy city
Very friendly helpful hosts, wonderful to be able to sit in a great little pool after sightseeing, clean rooms, aircon and wifi, who could ask for more.

10/10 Excellent

Erin, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kindness and charm in central Marseille
I have only the most wonderful things to stay about this charming hotel. At the train station, I had fallen down some stairs and rather badly sprained my ankle. When I arrived, the proprietor of the hotel was so kind and gracious, despite a bit of a language barrier. Upon seeing my limp, he carried my bag up to my room and helped me up the stairs. Unprompted, he returned with ice and various medicines and ointments and continued to check on me. When I decided to cut my stay a bit short to return home, he was so warm and understanding. The room itself was small but very clean and comfortable, and reminiscent of a simpler time. Overall the hotel was a warm, charming, nostalgic little place, which I would highly recommend to anyone looking for an authentic experience in Marseille.

4/10 Poor

jack, saint-Sauveur, Québec, canada

Disliked: Staff & service, property conditions & facilities
Old hotel, manager not professional
There was no wifi and the manager didn't want to solve the problem or call for help. No phone and no tv in the room, and the pool was at around 16c so no chance to us it. Very very disapointing. When we asked to cleanthe room the manager told us the they do it only once by week!,,,,,,

4/10 Poor

Verified traveller

Disliked: Staff & service
Back in time
The strangest hotel ever, as if it didn't change in 200 years.The owner did not speak a word of English and it was hard to comunicate. My room was 3 flights up steep narrow stairs. Not a bad room though. The neigbourhood was convenient, but not very pleasant.

8/10 Good

MICHEL, PARIS

Liked: Cleanliness, staff & service, property conditions & facilities
Nice city center location
Very nice hotel, typical "Provence" decoration like a buble in the middle of the city. Beds and mattress need some refreshment.

10/10 Excellent

A, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
I only stayed a few days at this wonderful hotel. It doesn't look like much from the outside, but the accommodations are almost exactly as pictured. Though the hotel staff hardly spoke English, he did his very best to understand my requests (like borrowing a glass from the kitchen for my room). Breakfast was included with my stay and it is exactly what you would expect for a French breakfast, but you can go back for seconds and thirds without paying an extra cost (as you would at a cafe). I would love to stay here again if I visit Marseilles.

10/10 Excellent

lorna, sheffield, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm, cosy and spot on
Really loved it here. Beautifully recreated traditional marseille house but with the added modern benefit of super air con. Friendly owners, simple to check in and could easily come and go when you please. Loved the courtyard with the pool and very close to the city centre. Would highly recommend for a couples retreat to marseille

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely charming place, more B&B than hotel.
I enjoyed my stay here, but picked the wrong type of hotel for my purpose (passing through on business). The room was lovely and charming, if perhaps a bit too quaint. However, the hotel has limited check-in hours (1600h to 1900h), and you can't even drop off your luggage outside those hours -- no one was there to answer the bell until a bit after 1600h or 4 pm. I think if I had been thinking clearly I would have realized that it was more a bed and breakfast experience -- which would have been great for a longer stay -- that didn't go well with my needs of spending one night in Marseille.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Room comfort
Old and medieval-like
The hotel is very old. If you want to experience how people were living in middle ages, this is the right place to choose. Everything (architecture and furniture) is of medieval-style, and interesting to see. The hotel is small, only 5 rooms. There are no elevators and the stairs are a bit uncomfortable. The rooms are OK, but don't expect cleaning; they don't clean the rooms while you are staying there. The owner is very kind and tries his best to help you, but he does not understand/speak English. Breakfast is very simple (mainly bread and jam), but it's the typical French breakfast after all. The place for breakfast has a very romantic atmosphere though. The price is quite high for such a place, but hotels in Marseille are expensive anyway. The hotel has a cute pool. The neighborhood can be very noisy at night (one night there was a party with very loud music and shouting until 2:30am); closing windows does not help. Overall, we had a good stay, but will not stay there again, unless we won't find any better options.

8/10 Good

ygdrysyl, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think Oasis
Tricky to find, since the street is graffiti covered and numberless.On finding a tiny sign, a warm welcome from proprietor. On 2nd floor, (there were more) up a narrow windy stairs you need top keep your wits about you up and down. Room furnished in french country style with stone basins and erratic fan. Recommendations for restaurants were both excellent.. Breakfast while fresh was just bread and jam (or toast) coffee and orange juice.Or a natural yogurt, so not for the breakfast eaters. In April the pool( lovely) was stone cold so after a brief try retired to Jacuzzi which takes you back to Roman times. It was definitely different.

4/10 Poor

Linda, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Unprepared for this hotel
My first mistake was assuming that each room had its own bath. Unfortunately, my room shared a bath with two other rooms, and the bath itself was probably no bigger than 3 X 5. The toilet had no cover, so be very careful putting makeup on in the bath, which I wouldn't have done if my room had a mirror, which it didn't. Couldn't wash my face or brush my teeth without getting everything wet, including the toilet paper. The room itself was fine, but since it was on the street and it was warm and I left the window open, it was noisy. A fan and a mirror in the room would have been nice. Alsoif you don't speak French, be prepared with a map of the area, which I didn't have. The staff didn't speak English, and though they tried to be helpful, I never did figure out where to eat dinner.

8/10 Good

Ulrike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
private little hotel in the heart of Marseille
charming renovated little hotel in the heart of Marseille

8/10 Good

Jonathan

Travelled with family
Liked: Staff & service, property conditions & facilities
Notre séjour s'est bien passé. Logement assez insolite, très bien situé. Suffisant pour y loger.
Stayed 3 nights in Aug 2020

10/10 Excellent

Béatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Génial
Cet endroit est grandiose et j'y retournerai. Merci pour tout !
Stayed 2 nights in Aug 2020

8/10 Good

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

8/10 Good

Julien

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Jean-Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Room comfort
On the positive notes, the Hotel is very nice, good breakfast and nice location. On the negative ones, rooms are too small, beds are tiny and the bathroom too is too small
Stayed 1 night in Sep 2019

8/10 Good

Anne

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2019

2/10 Terrible

Lily

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Très mal insonorisé(on entend les pas des clients du dessus sans arrêt, bar en face de l'hôtel impossible de dormir avant sa fermeture à minuit passé) , hygiène précaire(odeurs d'égouts, et d'humidité, dans l'hôtel et dans la chambre, araignées dans les toilettes) personnel désagréable, chambres malentretenues (rideaux non accrochés, pommeau de douche cassé verre tranchant), petit déjeuné servi à partir de 8h (ce qui n'est pas mentionné lors de la réservation, nous devions partir à 7:45 le dernier jour et le gérant nous a spécifié "bin pas de problème vous prendrez votre petit déjeuner à la gare" , nous étions choqué bien sûr aucune possibilité de rembourser le petit déjeuner tout avait été payé lors de la réservation, discussion fermée, il nous a été spécifié de façon très peu courtoise le tant pis pour vous), connexion WiFi médiocre. À aucun moment il n'est spécifié que les chambres ne sont pas faites, 5 jours c'était long, draps et serviettes pas changées ... Il est mentionné réception 7/7. Or il n'y a pas de réception sur place, le gérant n'est pas sur place vient de l'extérieur quand vous l'appelez sur son portable le jour de l'arrivée. Contrairement à ce qui est mentionné sur la porte d'entrée, la réception à partir de 16h, cela nous a déstabilisé, en arrivant à 14h, en sonnant pas de réponse. On a du appeler sur le portable de l'hôtel pour que le gérant nous donne un code, puis nous l'avons attendu, il vient de l'extérieur. On avait appelé le matin après 8h avant d'
Stayed 4 nights in Sep 2019

2/10 Terrible

Christine

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible
Accueil désastreux, toilette privative : en dehors chambre : hygiène improbable : WC sans planche jouxtant évier : pas moyen de déposer 1 trousse de toilette si ce n est toute petite sur le rebord planche WC , personne à l accro ilá 16h30 , en téléphonant donne 1 code et s énervé car je ne sais pas à quoi correspond dièse , n ai JAMAIS Connu 1 tel endroit : à proscrire
Stayed 2 nights in Sep 2019

6/10 Okay

Patrick

Belle idée mise en œuvre a améliorer
Idée géniale d’installer un hôtel dans ce quartier hors des classiques touristiques. Génial ce mélange de mas et de style marocain. Génial d’avoir optimisé l’espace avec goût et des produits de qualité. Moins bien l’obligatIon de se mettre à quatre pattes pour se coucher. Moins bien le bruit des scooters et voitures ainsi que celui du moteur du spa et des machines à laver...
Stayed 2 nights in Aug 2019

8/10 Good

Åsa

Liked: Cleanliness
Mysigt och familjärt
Litet mysigt ställe med mycket familjär atmosfär. Absolut ingen lyx men rummet var rent och snyggt. Den lilla innergården var som en skuggig oas, här kunde en äta frukost och många gäster köpte också med sig vin och tilltugg på eftermiddagarna. Området är lite ruffigt men absolut inte otäckt. Finns flera fina restauranger och små trevliga butiker på de smala gatorna i kvarteren.
Stayed 8 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Die Unterkunft hat einen gewissen Charme und ist im mediterranen Stil eingerichtet. Es gibt einen kleinen Innenhof mit kleinem Pool und Jakuzi. Da das Haus sehr alt ist, sind die Zimmer teilweise sehr niedrig und zum Teil nach innen liegend ( kein Tageslicht, kein Fenster). Wir hatten zu dritt ein solches Zimmer direkt neben Innenhof und Frühstücksraum. Das war übermäßig laut, insgesamt ist die Unterkunft sehr hellhörig!
Stayed 2 nights in Jul 2019

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Agathe

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Cadre paradisiaque mais service médiocre
L'endroit est magnifique, l'hôtel, la piscine... Un véritable paradis. En revanche, très déçue par le service : accueil très froid, aucun service, le tout sans aucun sourire. Dommage pour une adresse qui est absolument merveilleuse.
Stayed 2 nights in Jul 2019

10/10 Excellent

sebastien, Bordeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Improbable , un havre de fraicheur !
Un petit havre de paix en pleine ville, une chambre qui sent bon la Provence , une déco soignée , une piscine improbable et tellement cosy , le bain à bulle jacuzzi, . Il ne manque que les cigales !!!!!
Stayed 1 night in Jul 2019

6/10 Okay

JAIME, Mexico

Disliked: Staff & service
No entiendo para ques se anuncian si no hablan ni hacen el intento de hablar otro idioma, ni siquiera el ingles. Deberian especificar que solo aceptan huespedes que hablan Frances. La actitud del recepcionista es pesima, no digna del negocio de la hoteleria. Estuve tres dias y nunca limpiaron la habitacion nisiquiera ofrecieron toallas limpias. Las unicas personas amables fueron la personal que me ayudo a pedir el taxi, y Los que me asistieron con el aire acondicionado. Realmente recomiendo que adicionen calidad en el servicio y una sonrisa en sus rostro seria muy calido para los huespedes.
Stayed 3 nights in Jun 2019