4 outdoor pools, pool umbrellas, sun loungers
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Reviews of Hilton Marsa Alam Nubian Resort

4.5 out of 5
Hilton Marsa Alam Nubian Resort
KM 97 Quseir Marsa Alam Road, Marsa Alam, Red Sea

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 115 reviews" "
Rating 8 - Good. 37 out of 115 reviews" "
Rating 6 - Okay. 9 out of 115 reviews" "
Rating 4 - Poor. 6 out of 115 reviews" "
Rating 2 - Terrible. 1 out of 115 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and quiet place. Very nice staff and faculties.
Stayed 7 nights in Aug 2023

10/10 Excellent

George

Stayed 1 night in Oct 2022

4/10 Poor

Ahmed

Disliked: Staff & service, property conditions & facilities
Disappointing Stay 😭 Not recommended at All
* It is not permitted to swim in the Hotel' Beach due to corals. So u have to walk to a nearby public beach to swim under yr own responsibility!! This what hotel wrote on beach!! No privacy or safety at all at the Public Beach due to visitors coming from outside.. * Staff are seeking tips for everything they do even for normal room cleaning.. They are not trained at allll ( loud voice, speaking in non descent way about guests, don't respect guests and leave them waiting in queue at dinner and say don't bother, let them wait!!, staring at guests especially on beach.. Etc) * The Chef was sitting with his family on the pool with the uniform * Food is tooooo bad, tasteless.. Snacks is only bad pizza everyday on beach.. They mix juice powder with water and serve u a cup of colored water at breakfast and dinner.. Fresh juice is sold for 4 - 6$.. They also offer any drink for the all inclusive guests with charge after 12 am!! * Animation Team don't exist on beach, only at the pool.. One day they didn't make a night show and offered a party just for guests who pay 10$ and prohibited others to enter 🙄.. * Rooms are old and need renovation.
Stayed 4 nights in Jun 2022

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Moataz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Jan 2022

8/10 Good

Ingy R

Travelled with family
Liked: Cleanliness, staff & service
The nicest staff. Overall experience was good. If I had a negative thing to say it is that the quality of food was not up to Hilton’s standards. The resort is huge, so make sure you got your walking shoes.
Stayed 11 nights in Sep 2021

8/10 Good

Nader

Travelled with group
Liked: Staff & service, room comfort
Stayed 4 nights in Sep 2021

6/10 Okay

William, Houston. Texas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The spa services were good, but the all inclusive buffet food was awful
Stayed 2 nights in Jan 2021

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best bet if you trek to Marsa Allam
This large resort is located about 30 mins north of the remote town of Marsa Allam, so you’ll need transport. It’s over 3 hours to the nearest town of Hurghada but there is an airport for some charter flights. The Go Bus serves Marsa Allam from Cairo (around 9-10 hrs) and will stop outside the hotel if requested. The whole coastline where the hotel is situated is a diving mecca, but this hotel stands out because of the magnificent coral reefs that it sits on that is perfect for snorkelling and is home to many turtles who live in the sea grass between the reefs. The hotel is not new but is in generally good condition. It is very comfortable, with good facilities. There are 4 pools, one of which is huge and perfect for kids. The grounds are extensive and the gardens are reasonably well maintained with plentiful bird life. It’s a 10 minute walk to the beach but they run a shuttle “train” every 20 mins that does run on time and regularly so you can count on it. One negative is the fact that in-room internet costs $10, though Honors members who book through Hilton get it free. There is free (almost unusably slow) wifi in reception. The resort is all-inclusive with buffet-style dining in one central restaurant. The food is not fancy but is plentiful and tasty with a good spread and the service is cheerful. The service is good in general and staff really go out of their way to help. They generally speak good English. Overall the resort is great value for money.
Stayed 1 night in Dec 2020

8/10 Good

Trang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the Hilton standard
The resort is huge, but still well-arranged. There are many sign posts so you can't get lost. There's a tram every 20mins to bring you to the beach and back - but in my opinion, that's for the very lazy people. From our hotel room, we only had a 7min walk to the beach, so it's really not that far. The beach is very nice, but you need to be aware where you can go swimming, because there's a big natural protected area since the coral reefs are right next to the beach. The hotel staff was nice except one guy down at the beach bar. He was always very grumpy to us everytime we ordered something. If you want to taste delicious Egyptian food, or even good food, you will be disappointed here. We were traveling around Egypt for two weeks, and the food at the Hilton Resort was the worst we encountered. At least it's edible. And you have to be lucky if you're wifi works. Mine only worked in the lobby and at the beach. Sometimes it worked in the room, too, but most of the time, I couldn't even log in. I asked at the reception and they tried to help me by chaning the IP-address - but then it worked in my room but didn't work at the pool anymore. I wonder how many people would have this problem if the resort was fully booked and everyone tried to log in...
Stayed 3 nights in Nov 2020

10/10 Excellent

Amr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Marsa Alam Again
Overall very good resort. Staff are friendly and don’t waste efforts to make you happy. Food and service are very good. Beach is excellent and diving center is very good.
Stayed 6 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein wirklich sehr schöner Club, und sehr gepflegte Anlage, wundervolle Korallenbänke kann man ganz easy vom Strand weg erkunden, wenn man Schildkröten sehen mag, hat das Nachbarhotel eine dieser langen Brücken, da kann man für 5 € sein Glück versuchen :) das Essen war auch mehr als ok alles in allem war’s ein super Urlaub 😊
Stayed 7 nights in Feb 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like when hotel closed my room and tell if you don't pay again take your thing and go out
Stayed 7 nights in Jan 2020

10/10 Excellent

Jean, Washington DC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton was amazing. Marsa Alam is difficult to get around so an all inclusive best fit out needs. My only complaint is the pool was too cold. But we liked the food, staff was great and very friendly. The hotel offered really great services for people spending a week or more. They have entertainment and activities along with a variety of restaurant options.
Stayed 5 nights in Dec 2019

4/10 Poor

Flo

Liked: Cleanliness
Disliked: Property conditions & facilities
The property is in poor condition not well maintain, I expected much better for Hilton. The food quality is also very poor and the restaurant looks and feels like a cantine. On a positive side the rooms are very quite and clean.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the grounds and gardens very good. Small Train service to beach good. Music too loud at main pool.
Stayed 7 nights in May 2019

10/10 Excellent

Amr, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Resort
Fantastic vacation, excellent sandy beach, perfect rooms and very good food.
Stayed 4 nights in Apr 2019

8/10 Good

Tim, Davis, CA

Travelled with family, Business traveller
Liked: Cleanliness
What I liked most is location. The coral reef starts about 10 yards from the shore and it is kept pretty much intact. Rooms and pools are excellent. The major issue is restaurants and food. In March 2019 they sold more all inclusive packages than their facilities can technically accommodate. There are two small restaurants on the premises and a food court that remained me a typical high school food court with average food quality and lines everywhere. I spoke to Hilton HHonor manager and she made reservations for us to one of the restaurants for three nights. Otherwise, I had to get up early in the morning and try to make reservations in the hotel lobby in person (no phone calls...). Last but not least, beware of their vine. It is a red substance that is delivered to the hotel in 5 gallon plastic containers and dispensed through the soda taps, somethimes with bubbles, sometimes as is... My suggestion to the owners of the resort is to find an honest Feed and Beverages manager as soon as it is technically possible.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Marsa Alam
Great hotel. The area at the beach where you can actually swim is too far of a walk.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service polite staff they will do everything to make you enjoy your holiday. The food was nice the pool was amazing overall I recommend this hotel to everyone
Stayed 3 nights in Jul 2018
Response from AE on Jan 15, 2019
Dear our valuable Guest, Thank you very much for such positive feedback, please rest assured that we will endeavour in making our guest holiday the most enjoyable and memorable We at Hilton Marsa Alam Nubian Resort looking forward to welcoming you

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Always comfortable. Stay regularly on business. Nice facility to relax.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, decent stay
It's a nice hotel. Great location. Friendly staff. The downside is we got food poisoning the first day of our stay and we couldn't use the "all exclusive" we were upsold on check-in. I would stay here again, just be careful of ice cubes on the beach if you're a foreigner!
Stayed 2 nights in Dec 2017

8/10 Good

Dave, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and friendly staff
On arrival i was offered an upgrade to 'all-inclusive' for only a few extra dollars ... the rooms are clean and comfortable, although the minibar was empty. I also made a few requests through the Hilton Honours club website which never happened. these things rarely do in Africa i have found, so i havent marked the hotel down for that at all. The entertainment at night wasnt the best, although they certainly put in a lot of effort... The shops were extortionately expensive, as you would expect really ... you can buy the same fake goods for much cheaper in town. Pool area is excellent. Bar staff fantastic. The only real problem i had was with some of the guests not being particularly friendly towards Americans! and i really must point out that they were Europeans too !!! ... !
Stayed 1 night in Dec 2017

6/10 Okay

isabelle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice hotel but personnel not top.
Stayed 13 nights in Oct 2017

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Experience in Marsa Alam
I would recommend the hotel to any family who wants to enjoy a beautiful experience in Marsa Alam. I also prefer to go for half board or all inclusive option to avoid the need to go to marsa alam city or port ghalib.
Stayed 6 nights in Sep 2017

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort but be prepared to stay the whole time in it because there's not much to do in Marsa Alam outside of the hotels. We had a few hick-ups during our stay but Michael the front desk manager was more than excellent in resolving everything and sorting our issues out to a satisfactory Hilton standard. Will be staying there again but may be this time will rent a car to go to more diving sites.

10/10 Excellent

Moe, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort
Excellent service and great food. Very clean and neat grounds. Lovely beach

10/10 Excellent

Amr, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best resorts in Marsa Alam
One of the best resorts in Marsa Alam with unique sand beach.

6/10 Okay

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
Booring
Booring.

8/10 Good

Slim, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It could do better
I booked Hilton Marsa Alam for the third time. Checking in was smooth, staff were friendly and helpful. I had a pool view room which was very clean and spacious. I was very disappointed with the quality of the food at the main restaurant and it is definitely a step back from last year. I ordered a chicken sandwich at the bar and it was a total disaster as I was given a dry bread with a pieces of chicken inside (as the dry as the Egyptian desert). Again, I ordered a pizza in the room and I have to say it was possibly the thickest pizza I have ever seen in my life :-) as thick as my super king seize mattress. The entertainment was not bad but it could be better! One particular girl called Sally was absolutely fantastic, very friendly and genuine , sorry Angelica you are just not a natural!!! Overall, pleasant stay with few niggles that could easily be rectified.

10/10 Excellent

Amr, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic resort on wonderful sand beach
We feel happy once we enter the resort main gate. Staff are professional enough to make you feel at home. Food is good with a lot of varities to suite everyone taste. Sand Beach is wonderful for swimming, snorkeling and diving. We are looking forward to our next stay at Hilton Marsa Alam Nubian Resort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food, polite staff and very clean comfortable room with private patio. Beautiful location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ian, Brussels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Oasis
A wonderful oasis with absolutely amazing snorkeling and scuba diving

6/10 Okay

michel, toronto, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrific house reef!
House reef all it was cracked up to be , turtles, rays, turkey fish, etc etc etc, and the reef/security staff especially Mustaffa, were outstanding, corralling unruly, ignorant tourists around the ropes(literally ropes) so the coral remains as protected as possible. hotel is very grand, very useful running track, tastefully decorated and the staff is efficient and polite. poor Egypt and its beleaguered hoteliers that have to cut rates to allow international riff raff to cheapen the experience. Weird rule about men dining in "short" shorts was enforced, too bad some of the women weren't sent back to change also, I'm sure most of the fashion offenders forgot that you should wear something that covers your bum when going for dinner! the food was pretty dismal except for Egyptian theme night (theme night is also a vague concept and you can get just about everything every night)..the beer was always cold however. the "shows " were truly lousy but you don't go there for the entertainment above the water, the quality of the snorkeling was great..lots of outside people use the reef too, so you have to pick your time to go otherwise its very crowded in the water. Go and enjoy the snorkeling, the beer , and the lovely beach.

10/10 Excellent

Ahmed, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is a very nice hotel, RECOMMENDED
several swimming pool, including one with beach sand and another one for relaxation. plus the kid and main pool. the staff is extremely friendly and professional. a big area for kids and you can leave them out there with the assigned supervisors

10/10 Excellent

Amr Madkour, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for family vacation
Fantastic 3 years old hotel on amazing bay "Abo Dabab". Sandy beach, house reef, big rooms and good food. It was the 7th time for us at Hilton Marsa Alam where we really enjoy the hotel facilities and friendly staff. Everything was perfect except one problem regarding housekeeping, when we were back to the room after lunch to take rest before night activities and we found the room was not cleaned although we left the room at 9 morning and we're back at 2 pm. We had to call the reception 3 times before we escalate to Duity Manager, who solved the problem by 3:30 pm. Starting from next day, we didn't face the problem again, as they clean the room once we leave at the morning. It seems that the Housekeeping guy was new and didn't get the required training to know how to deal with the guests. Otherwise, everything were up to our expectation and we are planning to go back by June this year for diving.

10/10 Excellent

Ramy, Hurghada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure Bliss..
Absolutley P E R F CT..!

10/10 Excellent

Amr Madkour, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family relaxation holiday
It was a fantastic family holiday. Resort facilities' conditions are very good. Rooms are big with balcony over looking sea or gardens and equipped with 42" plasma TV, mini par, hair dryer, iron, A/C, fan, shower tube, desk, High speed internet (surcharges applied except in lobby area it is free wireless access) and international telephone. It is very comfortable room with Nubian decoration style. There are 4 outdoors swimming pools (one of them is for adults access only and 3 of them heated in winter). The most wonderful thing is the beach, where we enjoyed a sandy beach on a small bay (Abu Dabab). We were luck to sea 3 big turtles, reef shark and a huge dogongol (sea Caw) while snorkeling in the bay as well as the live corals and color fish. There were good varity of food and restaurants in the resort where we enjoyed the open buffet in the main restaurant and the a la card dinner in the pool restaurant, Nuba lounge as well as the oriantal food restaurant (presenting Egyptian food). Staff are friendly and they learn quickly what you prefer and like during dining (drinks, deserts, etc) so, we felt at home starting from first night. Also, I enjoyed a daily foot massage (of course surcharges applied) but I got discount for a full course of 4 sessions. I returned to work very fresh after this holiday and my colleagues commented on my positive attitude after I refreshed my mind. I strongly recommend it to all of you, as you deserve it. Enjoy :-)

10/10 Excellent

Miao Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Vacation
This hotel is one of the best hotels that I have ever visited in my life (I have been to 30 hotels at least). The rooms, service & cleanliness are remarkable. They also have a kids playing area with child care servise. It was one of a kind hotel.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Beautiful hotel but not enough qualities services
Beautiful hotel accommodation, close to the sea, however "re-worked"food at the buffet is not good, no private restaurant. The diving center is not serious, apart from the business owner.

8/10 Good

Frederick, England, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
the hotel is a very well laid out hotel with pools not overcrowded due to there being 4 and the sea a short distance to either walk or driven there by a electric car! we had a pool view which was good getting out of bed straight into the pool, still the towel problem of people reserving sun beds and not turning up until later in the day, perhaps this could be ruled by the hotel, staff very helpful except the little man on the beach going round shouting volley ball! volley ball! in there best English. Over all excellent stay if you just want to eat drink and sleep.

10/10 Excellent

bernie, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Could not fault this hotel. The service was outstanding, and the facilities and food were great. Snorkelling was wonderful and easy from the hotel's beach.

10/10 Excellent

30s COUPLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT HOTEL VERY GOOD SERVICE
MANLY FOR COUPLES OR FAMILYS VERY RELAXING BREAK

10/10 Excellent

Saharola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ever
Wonderful staff, good food, best service, beautiful room,good location. Overall it's on of the best hotels in Marsa Alam.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most relaxing holiday I have ever been on
Excellent service from all members of staff. Room was fantastic and various restaurants had great members of the team to serve you during the night. WIll be going again!

8/10 Good

Darryl, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Marsa Alam (Red Sea)
This is an extremely well-run hotel. The facilities are new, bright, and in general have a "happy" feeling to them. The location is somewhat remote, but the offshore reefs and diving are a prime motivator for the location. Recommended if you want a less developed part of the Red Sea and very good diving.

10/10 Excellent

David, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton - what All Inclusive should be like
Great resort - ideal for families. Me and a friend had a great week being pampered by the Hilton staff. All inclusive was above expectations. Great buffé food, great snacks at the bars. Local beer was OK - but do skip the local wine and wisky... The room was spacious, modern, clean. Highlights: Private beach have a very good reef for snorkling. There is also a good diving center at hotel & beach. Plus for american pool table and ping pong. Extra bonus: HUGE turtles 100m from private beach, in the middle of the bay. At 4m depth these 1,4m big turtles happily eat the see grass while snorlers and divers admire them from some respectable meeters. Pure awsome, hard to beat. Only issues: Location is "in the desert, 400m from private beach". Closest urban areas are not worth visiting... Ie. no shopping, no local restaurants/food. Also, only saw 2 women in the staff for the whole week. Otherwise staff is very helpful. Will not return since one week is enough. Too much "pamering" for me - too little genuine Egypt.

10/10 Excellent

mirko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023