Turkish bath, body scrubs, massage/treatment rooms

Reviews of Le Farnatchi

5 out of 5
Le Farnatchi
Derb el Farnatchi, Rue Souk el Fassis, Qua'at Ben Ahid, Marrakech

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 29 reviews" "
Rating 8 - Good. 2 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a phenomenal stay at Le Farnatchi. The property is beyond gorgeous, location is perfect, and the complimentary breakfast and canapes were stellar. The real stand out, however, is the staff. Everyone went above and beyond for you - from helping to book cars, dinner reservations, and even escorting us to our cabs so we would feel safe at night/not get lost. We had an INCREDIBLE time during our stay and I truly cannot recommend this property enough The spa is also wonderful. HIGHLY recommend!

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
The staff were amazing, breakfast was stunning. Will visit again
Stayed 3 nights in Dec 2023

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

2/10 Terrible

hasan, San Pedro

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never encountered such a money hungry, greedy hotel in my life. I was supposed to travel for my 1 year anniversary in March and had booked a 3 night stay. My husband ended up getting badly injured requiring surgery. I asked the hotel if I could get a refund and they refused because I booked a nonrefundable rate but I explained to them I didn’t plan on my husband getting injured and now his surgery is costing me 4k out of pocket and the amount spent on the hotel three nights will help me pay for this surgery but they did not express any sympathy let alone offer any kind of refund. i asked can I get the total amount less a certain percentage if they want to charge a cancellation fee but at least return some of my money. They refused. I then asked if I could get a credit and change my dates to June so that I don’t lose my money. Because of them I am still having trouble finding the money to pay for my husbands surgery and can’t travel to Morocco in June when my husband recovers because they kept my money. I sent them so many emails, called them so many times begging them, crying to them to please just give me something but they expressed zero amount of empathy because all they care about is keeping your money. There are businesses that will easily at the very least reschedule you to come back another time. Even Air Morocco and agafay desert hotel when both were nonrefundable, gave me an option of refund or credit. DO NOT BOOK WITH THESE MONEY HUNGRY GREEDY MONSTERS.

10/10 Excellent

Nader

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
الفندق ممتاز من الداخل وهي عباره عن رياض اي بيت قديم قيه طابع مغربي من الدكورات والحوش الصغير بس جميل ومريح كما ان كانو ممتازون بالاستقبال والمعامله وخاصه السبد مراد في تلبيت كل طلباتنا وحمايه من خارج الروضه في الوصول الى الاماكن المطلوبه شكرا جدا السيد مراد وايضا السيده سعيده The hotel is excellent from the inside, and it is a kindergarten, any old house with a Moroccan character of the old houses and small monsters, but it is beautiful and comfortable, and the butte were excellent in reception and treatment, especially the butter Murad in meeting all our requests and protection from outside the kindergarten in reaching the required places. Thank you very
Stayed 2 nights in Feb 2023

10/10 Excellent

Abhishek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service.
Stayed 4 nights in Feb 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Know before you go so you can determine if a Riad is the right stay for you. The Riad was located in the Medina, hustle and bustle of the old city which at the time when I booked was unaware what the old city consisted of. Your car or taxi can not take you all the way to the door. You will have to park around 5 minutes walk away and rely on hotel staff to get your luggage and chauffeur you to the door.
Stayed 2 nights in Nov 2022

10/10 Excellent

Martin

Stayed 3 nights in Sep 2022

10/10 Excellent

Brandon, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very friendly staff
Stayed 1 night in Sep 2022

10/10 Excellent

Sacha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With exception of one, excellent staff and the problem one was never seen after we asked to avoid them. Property is very nice, quiet, and having our breakfast delivered every morning on our private roof top terrasse was awesome. Overall excellent experience and was surprised that laundry was not charged and delivered the same day. The restaurant was also awesome and very convenient. Highly recommended for your stay in the Medina.
Stayed 5 nights in May 2022

10/10 Excellent

Bella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic, beautiful, clean and quiet. would highly recommend!
Stayed 7 nights in Apr 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and hospitality. As a special touch for my birthday they got me a wonderful cake and all staff signed the card. Very unexpected. Also, a very convenient location if you’re looking for something close to the city center.
Stayed 5 nights in Feb 2020

10/10 Excellent

Margaret, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to stay in Marrakech. The staff really help you get accustomed to the hustle and bustle of the city. Breakfast on the rooftop is amazing!!! Beds are comfy. Showers amazing. Can’t say enough good things!
Stayed 3 nights in Dec 2019

10/10 Excellent

Catherine, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad Farnatchi was incredible! We were greeted with mint tea, the facilities were amazing. There are multiple gardens and the terrace at each room is a beautiful peaceful retreat after being in the Medina. The room was incredible, breakfast every morning was delicious and I highly recommend the home cooked dinner. We looked at many Riads to stay at in Marrakech but we are so glad we picked this one. Truly an amazing experience. The staff was the cherry on top, the hospitality was second to none. Loved it!
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly Perfect Riad in Magical Marrakech
One of the very best stays in a long travel history. The Riad is gorgeous, the staff is extraordinarily helpful, kind, gracious, fun and extremely generous of time and spirit... anticipating your even need/desire...all around remarkable. There is no request that goes unanswered and done within minutes. (They even repaired a broken purse handle for me.) It felt like home and felt like spending time with a happy family. The Riad's restaurant Trou au Mur (directly in front of the Riad) is wonderful. The food is fantastic, the design stunning and the rooftop dining area is romantic, to say the least. I musn't forget to mention the hamam/spa. One of the best I have ever experienced. It is obvious that the Owner of the Riad takes great pride and care in making the guest's stay an enchanting and memorable one. In sum, I could live there in a heartbeat.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad
We had a fantastic stay at Riad Farnatchi. The property is beautiful and the rooms are large with tons of charm. The staff goes above and beyond to make your stay special. We would definitely return.
Stayed 3 nights in Apr 2018

10/10 Excellent

M&C, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Riad!
We were immensely impressed with Riad Farnatchi - the accommodation and the staff were brilliant. The suites are spacious, delightful and extremely clean and comfortable. We enjoyed being able to sit outdoors with privacy, on our roof terrace. We used the restaurant twice and the meals were first class. The staff are wonderfully helpful and do their best to make you fell welcome and at home. The location of the Riad is on the northern side of the souks which requires good navigational skills, especially in the evenings when the area can be a little intimidating to those not used to Moroccan ways!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb hotel and location
This was one of our best holidays.very private and luxurious hotel. All staff were superb. fantastic location in the historic old Town almost within the souk.Would love to re-book.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true gem
Paradise away from all the chaos outside. Wonderful in everyday, will definitely go back.

10/10 Excellent

Michelangelo

Liked: Cleanliness, property conditions & facilities, room comfort
Eccellente
Consigliatissimo, ci siamo trovati molto bene. Ci tornerò!
Stayed 4 nights in Apr 2022

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mitten in der Medina zeigt sich eine Oase der Ruhe versteckt hinter dicken Mauern. Das Entree ist überwältigend. Sehr freundlicher Service, sehr aufmerksam.
Stayed 1 night in Oct 2019

8/10 Good

inge, Rotterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geweldig
Mooie Riad, een oase van rust in de drukke Medina. Zeer vriendelijk en behulpzaam personeel, prachtige kamers
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr authentisches Riad
Sehr freundlicher und aufmerksamer Service. Auch kleine Extrawünsche wurden sofort und ganz selbstverständlich erfüllt. Wir haben uns wie herzlich willkommene Gäste gefühlt. Danke an das tolle Team!

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

sr, montpellier

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
bof
L'hôtel et la chambre était très beau mais trop de détails qui tuent pour un établissement et un prix aussi élevé. Climatisation pas assez puissante, éloignement, poste télé riquiqui. Hospitalité marocaine du personnel très appréciable.