Cher Syed,Merci d'avoir pris le temps de nous faire part de votre expérience. Nous prenons note de votre évaluation et nous nous efforçons constamment d'améliorer nos services pour garantir la satisfaction de nos clients.Nous espérons avoir l'occasion de vous accueillir à nouveau dans le future.Cordialement,Hakima Guest Relation.

Chère Malika,Nous sommes désolés d'apprendre que votre note globale était de 3 sur 5, votre satisfaction est importante pour nous, et nous aimerons mieux comprendre les aspects de votre séjour qui n'ont pas répondu à vos attentes.Nous espérons avoir l'occasion de vous accueillir à nouveau à l'avenir et de dépasser vos attentes lors de votre prochaine visite.Cordialement,Hakima Guest Relation.

Dear Sardor,Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed our Top-notch location, clean and quiet rooms, It's delightful to know that our team members, especially abderrahim's assistance with your tours and hakima's welcoming smile Enhanced your stay. We truly appreciate your recommendation and look forward to welcoming you bacK for another amazing experience!Warm Regards,Hakima Guest Relation.

Cher Anees,Nous tenons à vous remercier sincèrement d’avoir pris le temps de partager votre ressenti avec nous suite à votre séjour.Nous avons accordé une attention particulière à toutes les imperfections qui vous ont marquées et à toutes vos remarques partagées et pouvons vous confirmer que nous n’avons pas pour habitude de faillir à notre mission et rendre non satisfaisant le séjour de nos hôtes.Toutefois, nous sommes très navrés que votre expérience globale n’ait pas été à la hauteur de vos attentes et de nos exigences.Nous avons à cœur, bien sûr de ne pas vous laisser une mauvaise image de votre visite, aussi, nous vous invitons à nous contacter directement et nous nous ferons une joie de prendre soin personnellement de votre prochain séjour.Vous renouvelant nos plus sincères regrets et espérant avoir l’opportunité de vous accueillir de nouveau parmi nous pour rétablir votre satisfaction.Très sincèrement, Yousra Guest Relation Manager

Dear Louisa,It is to my utmost regret that we missed the chances to convince you of our service quality and that you had to experience a variety of matters and would like to take the opportunity to express my sincerest apologies for all inconveniences caused.I can assure you that constructive feedback is of special importance to us because it helps us to enhance our service quality , and that we have taken all your comments very serious.We can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us.I would be delighted if you would once again give us the chance to be able to convince you of our quality of service and so I hope to welcome you back again.Hoping to hearing from you, I remain at your entire disposal.Yours most sincerely,Yousra Guest Relation Manager

Cher Client,Je tiens à vous remercier sincèrement d’avoir pris le temps de partager votre ressenti avec nous.Ce fut pour nous un réel bonheur d’apprendre que ce séjour passé en notre compagnie a répondu à vos attentes.Nous pouvons vous confirmer que nous mettrons toujours tout en œuvre pour continuer de mériter la confiance que vous placez en nous.Votre attachement à notre Hôtel nous honore et l’ensemble de nos équipes se joint à moi pour vous assurer combien nous serions heureux de vous accueillir de nouveau parmi nous.Très cordialement,Yousra Guest Relation Manager

Dear Guest,It is to my utmost regret that we missed the chances to convince you of our service quality and that you had to experience a variety of matters and would like to take the opportunity to express my sincerest apologies for all inconveniences caused.I can assure you that constructive feedback is of special importance to us because it helps us to enhance our service quality , and that we have taken all your comments very serious.We can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us.I would be delighted if you would once again give us the chance to be able to convince you of our quality of service and so I hope to welcome you back again.Hoping to hearing from you, I remain at your entire disposal.Yours most sincerely,

Dear Sidra,It is to my utmost regret that we missed the chances to convince you of our service quality and that you had to experience a variety of matters and would like to take the opportunity to express my sincerest apologies for all inconveniences caused.I can assure you that constructive feedback is of special importance to us because it helps us to enhance our service quality , and that we have taken all your comments very serious.We can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us.I would be delighted if you would once again give us the chance to be able to convince you of our quality of service and so I hope to welcome you back again.Hoping to hearing from you, I remain at your entire disposal.Yours most sincerely,Yousra Guest Relation Manager

Cher Client,Je tiens à vous remercier sincèrement d’avoir pris le temps de partager votre ressenti avec nous.Ce fut pour nous un réel bonheur d’apprendre que ce séjour passé en notre compagnie a répondu à vos attentes.Nous pouvons vous confirmer que nous mettrons toujours tout en œuvre pour continuer de mériter la confiance que vous placez en nous.Votre attachement à notre Hôtel nous honore et l’ensemble de nos équipes se joint à moi pour vous assurer combien nous serions heureux de vous accueillir de nouveau parmi nous.Très cordialement,Yousra Guest Relation Manager

Chère Janet,Je tiens à vous remercier sincèrement d’avoir pris le temps de partager votre ressenti avec nous.Ce fut pour nous un réel bonheur d’apprendre que ce séjour passé en notre compagnie a répondu à vos attentes.Nous pouvons vous confirmer que nous mettrons toujours tout en œuvre pour continuer de mériter la confiance que vous placez en nous.Votre attachement à notre Hôtel nous honore et l’ensemble de nos équipes se joint à moi pour vous assurer combien nous serions heureux de vous accueillir de nouveau parmi nous.Très cordialement,Yousra Guest Relation Manager

Dear Amore le,Thank you for your constructive feedback and we're sorry to hear about any disappointments you may had. We do apologise for any inconveniences in your stay We sincerely hope to have the opportunity to welcome you again soon.Yours Sincerely, Mina. F Guest Relations Manager

Dear Dewayne,We sincerely regret that your stay with us did not fully meet your expectations and would like to apologize for any inconvenience you may have experienced.The points you have kindly raised with us are valid great points and we will do our utmost in looking into these with great detail with our overall Management team and I'm sure they will speak to their teams respectfully.We hope that you will give our hotel another chance during your next visit to Marrakech.Sincerely, Mina. F

Dear Guest,We Thank you for your review and we look forward to your next visit.Sincerely, MF

Chère Zelda,Merci pour cette belle note .Nous espérons vous revoir bientôt parmi nous.Chaleureusement,

Dear Guest,Thank you for taking the time to post your rating.We look forward to hopefully welcoming you back again soon. Yours Sincerely,

Dear Zaki,We sincerely regret that your stay with us did not fully meet your expectations and would like to apologize for any inconvenience you may have experienced.We do hope to have the pleasure of welcoming you back again soon.Sincerely, we would like to provide the stay you were hoping for.Yours Sincerely, MF

Dear Javier,Thank you for taking the time to post your rating. we are sorry your experience fell significantly short of our usual high standards of service.Thank you for your feedback and, given the opportunity, we would like to provide the stay you were hoping for.Yours sincerely,

Dear MajdYour kind comments are greatly appreciated . We make every effort to make the experience of our customers within our establishment an exceptional moment, your comment is a great reward!Yours sincerely,

Dear Jatinder,Thank you for taking the time to share your impressions following your stay in our establishment. Rest assured that the satisfaction and well-being of our guests are our priorities, and we have taken into account the points you mentioned, in order to improve ourselves.We sincerely hope to have the opportunity to welcome you again and to regain your trust,Yours Sincerely,

Dear Ethel,Thank you for your feedback. We hope to see you again soon at Hivernage Hotel & Spa.Best Regards,

Dear guest,We are so delighted to hear you had a great stay with us.We look forward to your next visit.Yours Sincerely,

Dear Elhadj,Your kind comments are greatly appreciated.Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the team and wee look forward to being of service when you return.Yours sincerely,

Dear Guest,Many thanks for sharing your review following your stay.I am very sorry to hear that you were disappointed with certain aspects of your room and your stay that did not meet with your expectations.The points you have kindly raised with us are valid great points and we will do our utmost in looking into these with great detail with our overall Management team and I'm sure they will speak to their teams respectfully.I do hope we get the chance to welcome you someday back at Hivernage Hotel & Spa where we can demonstrate our 5* service.Yours Sincerely,MF

Thank you for such a lovely review of your stay. We look forward to hopefully welcoming you back again soon.Yours sincerely,

Dear Marlon,Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned and wee look forward to being of service when you return

Dear Guest,Thank you for sharing your experience with us. We are glad to know that you appreciated your time at La Table du Marché. I have brought your comments to the attention of those concerned and wee look forward to being of service when you return Best Regards,

Dear Amine,We thank you for sharing your experience at Hivernage Hotel & Spa, and we regret the inconvinients you encountered .We assure you that such a welcome does not reflect our standards, and send you our sincere apologies. We take note of your comments in order to improve the quality of the service we offer, and hope that you will give us another chance during your next visit to Marrakech.Cordially,

Dear Kenneth,Thank you for sharing your experience with us. We are glad to know that you appreciated your time at La Table du Marché. I have brought your comments to the attention of those concerned and wee look forward to being of service when you return Best Regards,

Dear Amine,Thank you for your feedback, and for your understanding! We appreciate you giving us the opportunity to adjust ourselves in improving our guest’s satisfaction. Your comments have been shared with the appropriate department heads to ensure we provide the proper service and information to our guests.We hope to welcome you for your next visit in Marrakech, so you will be able to notice the improvement. Kindest regards,

Dear Guest,Your kind comments are greatly appreciated and Customer care is amongst our highest priorities.We hope to welcome you for your next visit in Mrrakech, so you will be able to notice the improvement about every observation you made. Yours sincerely

Dear Guest,Your kind comments are greatly appreciated and Customer care is amongst our highest priorities. We hope to welcome you for your next visit in Mrrakech, so you will be able to notice the improvement about every observation you made. Yours sincerely, Mina. F - Guest Relations Manager

Dear Guest,Your kind comments are greatly appreciated and Customer care is amongst our highest priorities. We hope to welcome you for your next visit in Marrakech, so you will be able to notice the improvement about every observation you made. Best Regards, Mina. F - Guest Relations Manager

Dear Devadas,Thank you for your kind comments about our staff.We hope to welcome you for your next visit in Marrakech, so you will be able to notice the improvement about every observation you made. Kindest regards,

Dear Mabel del Pilar, We truly value your feedback and are disappointed to hear that your time with us was not up to your expectations. We sincerely hope to have the opportunity to welcome you again and to regain your trust,Respectfully,

We are so delighted to read you had such an enjoyable stay. We really thank you and look forward to welcoming you back at Hivernage Hotel & Spa.Best Regards,

Dear Maya,Thank you very much for sharing such an amazing review. We are more than happy that you enjoyed your experience at Hivernage Hotel & Spa and it will be our pleasure to welcome you back soon. Kind regards

___________________________________________Dear Guest,Thank you for sharing such positive feedback.We are delighted that you were satisfied with your overall stay we hope to welcome you again in the future.Kind regards.

Dear Karishma,we appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience and be sure this is our priority. We are sorry for the inconvenience and would be a pleasure to personally welcome you back to our hotel. Kind Regards, Mina. F

Dear Sidi Adil,Thank you for sharing such positive feedback.We are delighted that you were satisfied with your overall stay and we hope to welcome you again in the future.Kind regards,Mina. F

Cher Mr. Abdelhafid, Merci infiniment pour ce 10 sur 10 , nous étions ravis de votre visite Au plaisir de vous accueillir prochainement., Cordialement,

Dear Hanah, Thank you for your feedback, and for your understanding! We appreciate you giving us the opportunity to adjust ourselves in improving our guest’s satisfaction and be sure this is our priority. We hope to welcome you for your next visit in Marrakech. Best Regards,

Dear Shaheryar, We truly value your feedback and are disappointed to hear that your time with us was not up to your expectations.Your comments have been shared with the appropriate department heads to ensure we provide the proper service and information to our guests. We look forward to being of service when you return! Sincerely, Mina; F Guest Relations Manager

Cher Haroon, Merci infiniment pour votre aimable note. Au plaisir de vous revoir à nouveau ! Toute l'équipe de L’Hivernage Hôtel & Spa

Cher Faisal, Nous vous remercions infiniment de votre excellent commentaire que nous ne manquerons pas de partager avec les équipes. Nous sommes très touchés que vous ayez apprécié votre séjour à l’Hivernage Hôtel & Spa au point d’en garder un excellent souvenir. Nous sommes également impatients de vous recevoir à nouveau parmi nous. Sincèrement,

Cher Lukman, Nous vous prions d’accepter nos plus sincères excuses et nous vous assurons avoir bien pris en note votre commentaire afin de mieux vous servir dans le futur. Soyez assuré que la satisfaction et le bien-être de nos hôtes sont nos priorités. Nous espérons sincèrement avoir l'opportunité de vous accueillir à nouveau et de regagner votre confiance, Respectueusement, Mina. F Responsable Relations Clientèle

Dear Manuel, Thank you for your feedback. We hope to welcome you for your next visit in Marrakech.

Dear Aziz, We are so delighted to hear you had such an enjoyable stay overall. We look forward to being of service when you return! Best Regards,