Lobby
Check availability

Reviews of Super 8 by Wyndham Mansfield LA

2 out of 5
Super 8 by Wyndham Mansfield LA
1313 Mcarthur Dr, Mansfield, LA

Reviews

6.8
Rating 10 - Excellent. 57 out of 193 reviews" "
Rating 8 - Good. 46 out of 193 reviews" "
Rating 6 - Okay. 33 out of 193 reviews" "
Rating 4 - Poor. 23 out of 193 reviews" "
Rating 2 - Terrible. 34 out of 193 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kenneth

Travelled with family
Disliked: Property conditions & facilities
Sheets were not changed to the point a body imprint was still on the bed. If not the place is haunted. Gross! Welcome committee included bugs some walking others not so much.Gross! Bedspreads came with crusty dried fluids. Gross!
Stayed 4 nights in Apr 2024

2/10 Terrible

william

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Danielle

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

cyrenthia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need a good cleaning
Stayed 1 night in Apr 2024

6/10 Okay

Kourtney

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Staff was very nice! Traveling by myself with two small children, I felt safe in the environment. Could use a deep clean. Shower curtain was moldy and torn. Wash towels were stained. One of our pillow cases had, what looked like, a small blood stain.
Stayed 1 night in Apr 2024

2/10 Terrible

Karen

This was the worst place I have ever stayed. The mold in the bathroom has to be toxic. The room smelled like a wet gym sock. Mansfield, La is not a place you will dine a five star hotel but this place was something else. It’s very shabby and not well kept.
Stayed 1 night in Feb 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Shambrecca

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Bobby

Travelled with partner
Disliked: Staff & service, amenities
Room was nice but needed a serious dusting, lobby was horrible and had wait for service while receptionist tended to her screaming kids, No coffee or breakfast offered
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was very professional.
Stayed 1 night in Dec 2023

2/10 Terrible

Denise

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

2/10 Terrible

Tyrese

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving it was nothing like the pictures or advertisements online. The manager and workers were very rude when my niece had threw up from an upset stomach and upon pulling the sheets off there were bed bugs everywhere. The shower head was broke, kids previous had colored all over the walls, hair in the bed, and smelt like a smoked room when I clearly requested non smoking. Then they tried to charge me an extra $100 for damages that was done to the property before we had even got there. I will never ever come back let alone stay at this dump.
Stayed 2 nights in Nov 2023

8/10 Good

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Sadie

Travelled with family
The staff at the hotel were not available to answer the phone for several days and nor returned calls to answer any questions about our stay. Breakfast was to be served at 6, we arrived at 6:17 and the doors were locked and no one to assist with questions. Nothing was ready for breakfast when we returned at 7:30. There was no spoons for cereal and no butter for the waffles and the coffee was horrible. The staff people seemed very nice. The towels are super thin so bring your own towels to dry off after a bath. The room was ver nice.
Stayed 1 night in Oct 2023

6/10 Okay

elizabeth

Travelled with partner
Disliked: Cleanliness, amenities
It was conveniet to other stores. I searched online to make sure the room would have a coffee pot and a couch. Did not receive either. Plus the website says $25extra for a dog. When I checked in the lady said it was $50 for dog. I explained to her that is why I chose this hotel for the cost. She said she would only charge me $25 and apologized which I am happy she corrected that. Then when in room no coffee pot or couch. Not happy. Called front desk and she said none of the rooms have coffee pots?? Don't have that under amenities on website if it's not true. The room was dirty. Sections of carpet cut out because a dog probably had an accident. Mattress area was dirty. I had to worry about bed bugs!! Hair in shower and sink area and poop smears on bathroom wall. Refridgerator was dirty. Asked when the breakfast area was ready and she said at 6:00am. Nope all doors were locked until 7:00. Other guests were waiting to make some changes to their stay and were not able to. Don't know if they opened at 7 cause had to leave my room cards in a slot cause no one answering buzzer.
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Liked: Staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Lilian R

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Mal servicio y un ambiente sucio y insectos en la propiedad y sigarro en las mesas y sábanas sucias …….
Stayed 2 nights in Jul 2023

10/10 Excellent

Joddie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
I've stayed there before multiple times and definitely will continue to do so when I return. However I do wish they would come down on the prices just a little
Stayed 7 nights in Jul 2023

2/10 Terrible

Verinda

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Nothing Dirty and emplyees rude and disrepectful.had to call police
Stayed 1 night in Jun 2023

2/10 Terrible

Sage

Disliked: Cleanliness
Stayed 2 nights in Jun 2023

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
We were good for the one night. The toilet needs servicing due to it needing to be jiggled to get it to stop running. One of the towels seemed moist. Bedding was fine.
Stayed 1 night in Jun 2023

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Jeffrey

Liked: Cleanliness
Stayed 1 night in May 2023

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely the most disgusting motel
We did not stay at his residence in the first five minutes we were approached by multiple homeless people. The room smelled so rank of air freshener. It was choking. The lady at the front desk was not that great and knew it was a horrible place. We are still trying to get a refund, I would not recommend this to anybody
Stayed 1 night in May 2023

4/10 Poor

Casey

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like a lot of cleaning products, although the bathroom wasn’t cleaned & a lot of hair was all over the tub.
Stayed 2 nights in Apr 2023

4/10 Poor

Kenneth

Business traveller
Disliked: Staff & service
Stayed 2 nights in Apr 2023

6/10 Okay

Keiwana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I didn’t like the fact that I had a used bar of soap in my shower.. I drove 5 hours to get there. On top of that when I got there the lady tried to act like my room wasn’t paid for, and I went on my app, and it clearly said paid. Then she said just in case the room was damaged I needed a card on file. She should have just said that instead of trying to play with my intelligence!! I have stayed before and it was cool, but I don’t think I will be staying again!!
Stayed 1 night in Apr 2023

2/10 Terrible

Joyce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The TV wasn't working, could not get any channels, telephone wires was cut, couldn't reach front desk, therefore had to leave room to voice our concerns. Toilet lid was broken could not sit on without fear of falling over... would never stay here again...
Stayed 1 night in Mar 2023

8/10 Good

AMIT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. The room was clean.
Stayed 1 night in Mar 2023

4/10 Poor

Rosa

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Unpleasant experience
Honestly service was not great we got there at 1:30 am and it was in the 40s and then the lady who came out locked the door and took about 30 to 45 to get us in while ww were outside in the cold they gave us the paperwork thru a window after all that time and then inside the rooms even when reserved a nonsmoking room, it smelled like cigarettes. Never coming back here
Stayed 1 night in Mar 2023

8/10 Good

KATHERINE

Stayed 2 nights in Mar 2023

8/10 Good

Angela

Stayed 1 night in Mar 2023

8/10 Good

Tosha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly.
Stayed 2 nights in Feb 2023

6/10 Okay

Keiwana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

8/10 Good

James

Liked: Cleanliness, staff & service

2/10 Terrible

Craig

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I got there, I did not get a room. She rented my room to someone else, even tho I had a reservation. I was kicked out, and had to get a refund.
Stayed 1 night in Dec 2022

6/10 Okay

Arlene

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We always stay at this hotel every time we go there in Mansfield for like 3 or 4 nights. The room is not very well cleaned, particularly the table there were drops of candle, lampshade and hangers are dusty. Towels look old, coffee maker is rusty. Though the staff are friendly
Stayed 4 nights in Sep 2022

6/10 Okay

Glenn

Business traveller
Liked: Cleanliness, staff & service
Below average for price
Room had torn pillows on couch some towels dingy looking
Stayed 2 nights in Sep 2022

8/10 Good

Doug

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Leaving Hungry
I was really disappointed with a breakfast being offered and being told at 7:00 am when the lobby was opened that the bacon and eggs wouldn't be cooked until later. We had somewhere to be and didn't have time to be waiting around.
Stayed 2 nights in Aug 2022

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't get what u pay for
Well booked a room with a kitchen when I arrived and checked in went to my room and saw it didn't have a kitchen went back to the front desk to tell the woman that I had booked a room with a kitchen she said that I had booked just a regular room even though my Hotels.com app clearly showed I had booked a room with a kitchen she was very rude about it will never stay there again
Stayed 5 nights in Jul 2022

10/10 Excellent

Tiffany N

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean nice relaxing and enjoyable
Stayed 2 nights in Jul 2022

10/10 Excellent

Zuntea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about it was wonderful it’s like that every time I stay
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When Expedia messed up my check in and out dates the manager went above and beyond to get this corrected for me. As the owner of 3 business she is definitely a prized employee.
Stayed 1 night in Apr 2022

6/10 Okay

Grover

Stayed 2 nights in Mar 2022

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room smelled strong a “skunk” marijuana on arrival. Unable to change rooms because hotel booked out for local event. I notified the front desk on arrival. We had to leave the front door open for about 30 minutes then spray room with air freshener to overcome the smell. Room still smelled bad on day two. Also be aware of the load train that passes by frequently.
Stayed 2 nights in Mar 2022

6/10 Okay

Jeremy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Service was good but room was horrible, sheets had stains all over them, bathroom door was hanging off, and just a verbally dirty room!
Stayed 1 night in Mar 2022

6/10 Okay

Madelyn

Stayed 1 night in Mar 2022

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Mar 2022