Bar (on property)

Reviews of Novotel Manchester West

3 out of 5
Novotel Manchester West
Worsley Brow, Worsley, Manchester, England

Reviews

8.4

Very good

Rating 10 - Excellent. 396 out of 1001 reviews" "
Rating 8 - Good. 423 out of 1001 reviews" "
Rating 6 - Okay. 112 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Audrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is good. The rooms were comfortable. Breakfast was excellent. However ,we fined in the restaurant on our first night. It was poor, overpriced and not very tasty. The slimmest piece of overcooked salmon on bland rice. My linguine was swimming in oil. Tasteless. I had to ask for some pesto sauce. We had to send the wine back to the bar as it tasted sour .The decor was dark and dreary with no atmosphere. . We fined at the pub next to the hotel for our other 2 nights. Would only stay for B&B in future.
Stayed 3 nights in Mar 2024

8/10 Good

Bryan

Stayed 1 night in Mar 2024
Response from MLP on Mar 11, 2024
Thanks for the review score Bryan, hope we will see you again.

10/10 Excellent

Anita

Stayed 1 night in Mar 2024

10/10 Excellent

Helen

Stayed 1 night in Feb 2024
Response from MLP on Mar 21, 2024
5 out of 5, thank you so much Helen.

8/10 Good

Bruce

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Novotel Manchester West on Jan 11, 2024
Hi Bruce,Thank for your review, looking at your scores we are glad to know you had a good time, we will try harder to improve our services and facilities to get a perfect score next time.Looking forward for your next viist.Kind Regards

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay many times at Novotel Manchester west always very happy
Stayed 2 nights in Dec 2023
Response from MLP on Dec 25, 2023
Thanks Peter, realy pleased that you enjoyed your stay again. We appreciate you taking the time to review us.

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed as a family for an evening. stayed as it was close to picadilly gardens for xmas shopping. Little disappointed that they hadnt informed us that we wouldn't be able to eat between certain hrs as they had xmas parties at the hotel. Not enough pillows on the bed
Stayed 1 night in Dec 2023
Response from MLP on Dec 25, 2023
Thank you for taking the time to review us.I'm sorry that you wanted to eat over the busiest hours of the year for us, I'm afraid that was unavoidable. Just so you know for next time, a quick call to the front desk and we can provide many extras, including pillows.

10/10 Excellent

Hollie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and clean
Stayed 1 night in Dec 2023
Response from Novotel Manchester West on Dec 12, 2023
Dear Hollie,Thank you so much for your kind words and for taking the time to review your stay with us at Novotel Manchester West.We are delighted that you felt our hotel was clean, staff friendly. Here at Novotel, we strive to provide our guests with the best experience possible, and we are so pleased that this was your case.We look forward to welcoming you back soon!Kind Regards

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ok for business - M60 noise takes the shine off
Ok if passing through. Food was big standard hotel fare. Chain pub just at the entrance which would be similar.
Stayed 2 nights in Dec 2023
Response from Novotel Manchester West on Dec 9, 2023
Dear Guest,Thank you for taking the time to review your recent stay with us at Novotel Manchester West. We are glad you found our hotel suitable for business needs and that the food met your expectations. We understand that the noise from the M60 may have detracted from your stay. At Novotel, we strive to provide a pleasant environment for all of our guests, and we apologize if that was not achieved during this particular visit. We appreciate your feedback, and we hope you give us another opportunity to provide a more enjoyable experience in the future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Novotel Manchester West on Dec 6, 2023
Dear Michael,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your scoring and are delighted that you enjoyed your stay with us.We will definitely look to improve our service and facilities so we could have a perfect score form you next time.Looking forward for your next visit.Kind Regards

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again a comfortable stay. So easy to get to just off the motorway and so convenient for the wonderful RHS Bridgewater.
Stayed 1 night in Nov 2023
Response from Novotel Manchester West on Nov 28, 2023
Hello Bill,Thank you for taking the time to share your experience at Novotel Manchester West. We are glad that you found the hotel convenient visiting RHS garden's and off the motorway.We are also delighted that our staff were polite and helpful. Your feedback is invaluable to us and we will continue to strive towards providing the best service possible.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel and great staff
Stayed 3 nights in Nov 2023
Response from Novotel Manchester West on Nov 27, 2023
Dear John,We very much appreciate your review regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all our team as we strive to continuously improve the quality of our services.Looking forward for your next visit.Kind Regards

2/10 Terrible

bryn

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m sorry to say but we had a really bad experience with yourselves , the room was untidy and hairs on the bed also there was one toilet roll that looks like it had been thrown on the floor and left behind the toilet . Also in the evening when returned to the hotel there was some abusive and intrusive men at the bar that was really intoxicated and offending with no staff around to calm them and fix the situation , all in all this was a terrible experience sorry .
Stayed 1 night in Nov 2023
Response from Novotel Manchester West on Nov 24, 2023
Dear bryn,Thank you for taking the time to share your recent experience with us. We appreciate all feedback from our guests and take it very seriously. At Novotel Manchester West, we strive to create a safe and comfortable environment for all our guests. We are sorry that your stay did not live up to our high standards, and we understand that the behaviour of other guests can influence your experience. Our team is committed to ensuring the safety and comfort of our guests at all times. We hope you will give us another chance in the future so that we can show you what a pleasant stay at Novotel Manchester West looks like. Sincerely,

8/10 Good

Ross

Stayed 1 night in Nov 2023
Response from Novotel Manchester West on Nov 20, 2023
Dear Ross,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your scoring are delighted that you enjoyed your stay with us.Looking forward for your next visitKind Regards

8/10 Good

Sharon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was clean and the room was spacious staff were friendly and welcoming
Stayed 2 nights in Nov 2023
Response from Novotel Manchester West on Nov 13, 2023
Dear Sharon,Thank you for your kind words about Novotel Manchester West. We are delighted to hear that you found our hotel to be clean and the room spacious. Our friendly and welcoming team also make a great contribution to ensuring that our guests enjoy their stay with us. We strive to provide a first-class experience for all of our guests and we are grateful for your feedback. We look forward to having you as our guest again soon! Kind regards,

8/10 Good

Merhala

Travelled with family
Liked: Staff & service
Convenient location
For me, this is a convenient place to stay. The location is suitable, and it has adequate room service. The wooded area is nice. Heating is not very good.
Stayed 4 nights in Oct 2023
Response from Novotel Manchester West on Nov 8, 2023
Dear Merhala, Thank you for your review of Novotel Manchester West. We are so pleased to hear that you found our location suitable and the room service adequate. We are delighted that you also enjoyed the wooded area around us. We value all of our guests’ feedback, and we regret that we were unable to provide a satisfactory experience when it comes to heating. At Novotel Manchester West, we strive to provide the utmost comfort and convenience for our guests, and we will use your feedback to evaluate how we can better serve you in the future. Thank you again for taking the time to leave your review. We hope to welcome you back soon! Sincerely,

10/10 Excellent

Kamala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Novotel Manchester West on Oct 25, 2023
Dear Kamala,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your scoring and are delighted that you enjoyed your stay with us.Looking forward for your next stay with us.Kind Regards

10/10 Excellent

Fraser

Stayed 1 night in Oct 2023
Response from Novotel Manchester West on Oct 20, 2023
Dear Fraser,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your scoring and are delighted that you enjoyed your stay with us.Look forward for your next visit.Kind Regards

8/10 Good

Peter

Stayed 1 night in Oct 2023
Response from Novotel Manchester West on Nov 6, 2023
Dear Peter,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your scoring and we are delighted that you enjoyed your stay with us, we will work hard to get a perfect score next time.Kind Regards

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Novotel Manchester West on Oct 5, 2023
Dear Gary,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your 5 star scoring and we are delighted that you enjoyed your stay with us.Look forward for your next visit.Kind Regards

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Novotel Manchester West on Oct 6, 2023
Dear Rosalind,Thank you for a perfect score of your recent stay with the Novotel Manchester West, we are so glad that you've enjoyed your stay and we look forward for your next visit.Kind Regards

10/10 Excellent

E D

Stayed 1 night in Oct 2023
Response from Novotel Manchester West on Oct 6, 2023
Dear E D,Thank you for a perfect score, we are glad to know that you had a good time during your stay with us.We look forward for your next visit.Kind Regards

10/10 Excellent

Rosalind

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Stayed 2 night weekend with friends. Lovely room and breakfast was excellent. Ideal place to visit RHS Brdgewater.
Stayed 2 nights in Sep 2023
Response from Novotel Manchester West on Oct 5, 2023
Dear Rosalind,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your scoring and comments and we are delighted that you enjoyed your stay with us. Thank you for your kind words about our rooms and breakfast, we are glad that it was to your liking.Looking forward for your next viist.Kind Regards

8/10 Good

Lydia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel close to Trafford centre
We stayed at the Novotel for one night, the room was really spacious and I particularly liked that the children had a good size double bed rather than one of those small single beds. The hotel was very clean, it had everything we needed in the room and the breakfast was lovely and plentiful. It’s literally only 8mins from the Trafford centre, which was £10 in a taxi. Would definitely stay again and highly recommend.
Stayed 1 night in Sep 2023
Response from Novotel Manchester West on Oct 2, 2023
Dear Lydia,We very much appreciate your review regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all our team as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall clean, a few marks in the bath. Room too warm and difficult to cool down
Stayed 1 night in Sep 2023
Response from Novotel Manchester West on Sep 25, 2023
Dear Anonymous,Thank you for you review of your recent stay with us. Thank for your kind words about our cleanliness and please be assured that your feedbacks have been taken onboard for us to help improve our services and facilities.We hope to see you again.Kind Regards

10/10 Excellent

Miss

Stayed 1 night in Sep 2023
Response from Novotel Manchester West on Sep 25, 2023
Dear Miss,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your 5 Star scoring and we are delighted that you enjoyed your stay with us.Hope to see you again soon.Kind Regards

4/10 Poor

Malcolm

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed
The toilet wouldn’t flush and it has been “broken “ for a while. My husband fixed it with a temporary fix, every time you flushed my husband had to redo the fix or the water just kept running through
Stayed 1 night in Sep 2023
Response from Novotel Manchester West on Sep 21, 2023
Dear Malcolm,Thank you for taking time to provide us with feedback on your recent experience at the Novotel Manchester West. Please accept our sincerest apology for your experience and be assured that this experience does not represent our usually high standards of service.We have shared this feedback with our maintenance team and taken the necessary corrective action to ensure no similar recurrence in the future.It is our hope that you will return to stay with us again when visiting the area.Kind Regards

10/10 Excellent

Bernhard

Stayed 2 nights in Sep 2023
Response from Novotel Manchester West on Oct 9, 2023
Dear Bernhard,Thank you for reviewing your recent stay with the Novotel Manchester West. We are so happy to see your 5 Stars scoring and are glad that you've enjoyed your stay.We look forward for your next visit.Kind Regards

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great other than smell of dope.
Stayed 2 nights in Sep 2023
Response from Novotel Manchester West on Sep 19, 2023
Dear Mark,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your scoring and our sincere apologies about the smell, this is investigated with our Hk team to know more details.We hope that this will not deter you to visit us in near future.Kind Regards

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay from start to finish. Lovely accommodation and very friendly, helpful staff, nothing was too much trouble. Lovely breakfast buffet too.
Stayed 2 nights in Sep 2023
Response from Novotel Manchester West on Sep 12, 2023
Dear Jill,Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback, particularly your lovely comment about the team, food & service, we know they will be thrilled to see your feedback for delivering great service during your visit to the hotel.We are delighted that you enjoyed your stay with us and hope that you will stay with us again on your future visits to the areaKind Regards

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent Hotel, Great location, very easy to get to. Very nice hotel all over. lovely rooms and very clean. Excellent stay
Stayed 1 night in Sep 2023
Response from Novotel Manchester West on Sep 12, 2023
Dear Michael,We very much appreciate your review regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all our team as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards

10/10 Excellent

jemma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast and comfy rooms
Stayed 1 night in Sep 2023
Response from Novotel Manchester West on Sep 11, 2023
Dear Jemma,Thank you for your time and reviewing us your recent stay with us. We are so glad that the hotel, rooms, cleanliness and breakfast were up to the standard and to your liking and you enjoyed your stay.We look forward for your next visit.Kind Regards

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALL VERY GOOD THE ONLY THING THAT COULD BE IMPROVED IS THE SPACE BETWEEN THE BED AND THE WALL.
Stayed 1 night in Sep 2023
Response from Novotel Manchester West on Sep 11, 2023
Dear Brian,Thank you for taking time and giving us a review. We are so glad that you enjoyed your stay and our sincere apologies in regards to the spacing, We could tell you for sure that our maintenance team has already started working on this and it will take us few weeks to get the whole hotel done.Hope this will not deter you to visit us again in near future.Kind Regards

10/10 Excellent

sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Novotel Manchester West on Sep 4, 2023
Dear Sarah,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your 5 Star rating and we are delighted that you enjoyed your stay with us.Looking forward for your next visit.Kind Regards

10/10 Excellent

Gary, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonable rates
Stayed 1 night in Aug 2023
Response from Novotel Manchester West on Sep 8, 2023
Dear Gary,Thank you for the review of your recent stay with us, we are so glad you enjoyed your stay especially our location was to your liking.Hope to see you again soon.Kind Regards

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff , clean rooms , food was fabulous will definitely stay again ,thankyou from karen barclay, Scotland
Stayed 3 nights in Aug 2023
Response from Novotel Manchester West on Aug 31, 2023
Dear Karen,Thank you for taking the time to leave a review, it means a lot to the team. We are glad to hear you enjoyed your room and food and had such a lovely stay with us, we will certainly pass along your feedback to the team.Kind Regards

8/10 Good

Ian

Travelled with family and small children
Liked: Cleanliness, amenities
A enjoyable stay. Easy parking, good location, good grounds, friendly staff, bar open in the large lobby and a standard buffet. Will need a refurbishment soon as probably has not had a major refurb in 20 years. To keep upto the market these days they should probably rip out most tubs and have walk in showers with overhead and hand showers (shower controls are currently very english and foreigners find them confusing) GPO’s with USB’s should be added beside bed. Would not stop me from staying again though.
Stayed 2 nights in Aug 2023
Response from Novotel Manchester West on Aug 31, 2023
Dear Ian,Thank you for taking time to review your recent stay with us, we are glad that you've enjoyed your stay and thank you for your constructive feedback, will make sure this is looked at.Hope this will not deter you to visit us again in near.future.Kind Regards

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Great location with friendly staff
Stayed 1 night in Aug 2023
Response from Novotel Manchester West on Sep 5, 2023
Dear Thomas,Thank you for taking the time to leave a review, it means a lot to the team.We are glad to hear you had such a lovely stay with us and we will certainly pass along your feedback to the team.Looking forward for your next visit.Kind Regards

4/10 Poor

Jason

Stayed 2 nights in Aug 2023
Response from MLP on Aug 16, 2023
I wish we knew why only 4 out of 10 Jason, anyway apologies for whatever it was you thought we didn't get right.

6/10 Okay

CLAIRE

Travelled with family and small children
Hotel is ok for 1 night
Stayed 1 night in Aug 2023
Response from MLP on Aug 16, 2023
That's a bit of a dissapointing score, not sure what wasn't quiet what you were expecting, we always try to make everyones stay as good as it possibly can be.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little hotel for a couple of nights stay. The room was clean, comfortable and spacious and the reception/bar area was attractive and welcoming. The buffet breakfast was excellent with a good choice of both hot and cold items and great coffee. There is a lovely pub (the John Gilbert) next door which is well worth a visit too. I would definitely stay again.
Stayed 2 nights in Jul 2023
Response from MLP on Aug 16, 2023
Thanks Stephanie, really appreciate your positive review, very pleased that you enjoyed your stay.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from MLP on Aug 16, 2023
Perfect score, Thanks Trevor

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding in Manchester
The hotel was conveniently located for where we wanted to go. The car park is a bit small when busy but we did not pay for it so canot complain. Everything went well.
Stayed 1 night in Jul 2023
Response from Novotel Manchester West on Jul 26, 2023
Dear Guest,Thank you for a perfect review, we are so glad that the location was very convenient for you and we wish that we will see you again in near future.Kind Regards

10/10 Excellent

Ann

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay, even though only one night. Staff very smart, helpful and polite. Made to feel very welcome. Will stay again when visiting RHS Bridgewater.
Stayed 1 night in Jul 2023
Response from Novotel Manchester West on Jul 10, 2023
Dear Ann,We very much appreciate your review regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback especially about our team and we will share your comments with our team and are sure that this feedback will serve as an encouragement to all our team as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards

4/10 Poor

Scott

Liked: Room comfort
Disliked: Property conditions & facilities
Eye lashes on the mirror
Disappointing stay this time but has been great in the past. Room was tired and cleaners missed 2 false eyelashes on the mirror. Restaurant and bar staff not as helpful as in the past in particular restaurant clearly wanted us to go as soon as possible.
Stayed 1 night in Jun 2023
Response from Novotel Manchester West on Jul 10, 2023
Dear Scott,Thank you for taking time to provide us with feedback on your recent experience at the Novotel Manchester West. Please accept our sincerest apology for your experience and please be assured that this experience does not represent our usually high standards of service and cleanliness.We have shared this feedback with the team and taken the necessary corrective action to ensure no similar recurrence in the future.It is our hope that you will return to stay with us again when visiting the area.Kind Regards

10/10 Excellent

steve

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Excellent stay with our family. We had 3 rooms
Stayed 1 night in Jul 2023
Response from Novotel Manchester West on Jul 5, 2023
Dear Steve,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your scoring and comments, we are delighted that you enjoyed your stay with us.Kind Regards

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not great
The facilities where brilliant, the stay was let down by a really unclean room, it was very dusty and there was even a chewing gum left on the table from previous guests. Not the most comfortable sleep as I found pillows were too firm
Stayed 1 night in Jun 2023
Response from Novotel Manchester West on Jul 3, 2023
Dear Guest,Dear Guest,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We could assure you that the team will be spoken too and we will do our best to give a great hotel experience that so many of our guests have grown so fond of.Kind Regards

8/10 Good

Eleanor

Stayed 1 night in Jun 2023
Response from Novotel Manchester West on Jun 30, 2023
Dear Eleanor,Thank you for taking the time and giving us a 4 star for your recent stay with us. We are glad that you enjoyed your stay but we do have some areas we could improve to get a perfect score from you and please be assured we will be working on it.Once again thank you and looking forward for your next visit.Kind Regards

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service
The staff were very polite and welcoming.
Stayed 1 night in Jun 2023
Response from Novotel Manchester West on Jun 23, 2023
Dear Gary,Thank you for taking the time to leave a review, it means a lot to the team. We are glad to hear you had such a lovely stay with us and we will certainly pass along your feedback to the team.Kind Regards

10/10 Excellent

Gwyneth

Stayed 1 night in Jun 2023
Response from Novotel Manchester West on Jun 22, 2023
Dear Gwyneth,Thank you so much for a 5 Star score, we are so glad that you've enjoyed your stay with us.We hope to welcome you back again very soon.Kind Regards