Indoor pool, seasonal outdoor pool

Reviews of The George, Urban Boutique Hotel

4 out of 5
The George, Urban Boutique Hotel
Paceville Avenue, St. Julian's, Malta

Reviews

8.2

Very good

Rating 10 - Excellent. 157 out of 429 reviews" "
Rating 8 - Good. 191 out of 429 reviews" "
Rating 6 - Okay. 51 out of 429 reviews" "
Rating 4 - Poor. 20 out of 429 reviews" "
Rating 2 - Terrible. 10 out of 429 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

4/10 Poor

Russell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Warren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great and hotel clean. However, advertised the rooms as soundproof, this was far from truth. Could hear everything outside. Hot buffet was cold!
Stayed 5 nights in Sep 2023

10/10 Excellent

Sarah

Stayed 1 night in Aug 2023

10/10 Excellent

Sue

Travelled with partner
Liked: Amenities
A really good quality hotel, although the surrounding area was noisy.
Stayed 7 nights in Aug 2023

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My kids and I arrive early, so I liked how they let us leave out bags in a closet. She made sure to get the room ready right after the next guess.. I just didn’t like all the ants on the floor. Other then that the hotel was in a perfect location, but if you are a light sleeper then this hotel might not be for you, due to all the noise at night time all the way til like 4am. I will be coming back to stay here !
Stayed 4 nights in Jun 2023
Response from Tathiana on Jul 13, 2023
Hi, Alisha. Thank you for your kind words and positive review of our hotel. We greatly appreciate your feedback and are delighted to hear that you had a pleasant experience with us. Your satisfaction is our priority, and we hope to welcome you back soon. Thank you again!

2/10 Terrible

Branka

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in to room. Air con not working (30 deg in Malta) reported faulty air con to reception & they said nothing we can do, open the window. Disappointing & will not stay here again.
Stayed 1 night in Jun 2023
Response from Tathiana on Jul 13, 2023
Hi, Branka.I understand how uncomfortable can be stay without AC in Malta. We apologize for any misunderstanding that may have occurred. We would like to inform you that we have maintenance staff working diligently every day, including weekends, to ensure the smooth operation and upkeep of our hotel. Thank you for your understanding and ongoing support.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious penthouse unit.
Stayed 2 nights in May 2023
Response from Tathiana on Jul 13, 2023
Hi, Robert.Thank you for your review of our penthouse. We are thrilled to hear that you had a good experience and enjoyed your stay.

6/10 Okay

debera

The property is extremely tired and in need of an upgrade. The coffee bar/bar in the lobby was never open. The hotel is in an area where there are tons and tons of bars that cater to bachelor/bachelorette parties so if you aren’t into 72 shots for cheap, this isn’t the area for you!
Stayed 2 nights in May 2023
Response from Tathiana on Jul 13, 2023
Hi, Debera.We sincerely apologize for any disturbance caused by the noises and parties around our hotel. We understand the impact it can have on your stay. Please be assured that these incidents are beyond our control, and we are actively working on improvements to enhance your future experiences. Thank you for your understanding.

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly and helpful. Lobby and overall facilities very pleasant. Room was clean and spacious. Overall very pleasant hotel - close to restaurants and walkable to town
Stayed 3 nights in May 2023
Response from Tathiana on Jul 13, 2023
Hi, Charles.Thank you so much for taking the time to leave us a positive review. We truly appreciate your kind words and are thrilled that you had a great experience at our hotel. Your feedback means a lot to us, and we look forward to welcoming you back in the future. Thank you again!

6/10 Okay

MaeAnna

Travelled with family
Bad odor in room. Mildew like smell. I think the air unit needs an overhaul.
Stayed 7 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Nice hotel with good size room and daily housekeeping. Staff was always polite and friendly and helpful. Good location near eating places, shops and bus stops. Would recommend.
Stayed 10 nights in Mar 2023

10/10 Excellent

Eleanor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel!!
Really enjoyed my stay with friends! The hotel is in an ideal location to be close to bus routes, night life and amazing restaurants. Our room was clean and tidy and the facilities such as the rooftop pool were lovely. I’ll definitely be coming back!
Stayed 4 nights in Aug 2022

8/10 Good

Marek

Stayed 7 nights in Jul 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !
I enjoyed my stay here, the hotel is ideal if you want to be in the heart of everything in paceville. Bars, restaurants, shops and the St George's bay beach is also close by. I would personally recommend the junior suite the rooms are spacious, modern and also come with a balcony. The rooftop pool is perfect during the day and there is a bar next to it. Housekeeping and the staff at reception are really friendly and make your stay as comfortable as possible. The noise from the street below can be very loud mostly on evenings into the early hours. However given its location in paceville this is to be expected as its more of a party area.
Stayed 7 nights in Jul 2022

6/10 Okay

Maria

Stayed 4 nights in Jul 2022

10/10 Excellent

Laraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at The George Hotel
We enjoyed our stay at The George Hotel, arriving Christmas Eve during the pandemic. The room was clean and comfortable, and met our needs well. We used the kitchen to re-heat our leftovers, so it was handy to have. Some nearby businesses were closed for the holiday, but plenty were still open. We enjoyed the festive Christmas lights in St. Julian, and also our walks near the waterfront.
Stayed 3 nights in Dec 2021
Response from Gaby on Jan 5, 2022
Thank you for such a lovely review. It is much appreciated :) We look forward to hosting you again soon!

6/10 Okay

Ronnae

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2021

4/10 Poor

Lindsay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The front desk staff are absolutely lovely and helpful when you approach them directly with a question, but that's the only good thing about this hotel. Lobby looks beautiful, very large, many places to sit...which makes it especially unfortunate you can't grab a drink at the bar there (closed indefinitely.) No help whatsoever with luggage, not at any point, any time arriving or departing, despite being spotted, struggling, by no less than five different staff persons throughout. Room was terribly shabby, stains and holes in the loveseat, two light fixtures and the phone didn't work. No complimentary water in room. Very limited spa services, despite being billed as a "spa hotel,"two different days asking for a mani/pedi, a service they list on offer, was told they don't do those. Very disappointing stay, was very glad to move on another previously booked hotel.
Stayed 2 nights in Oct 2021

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location. Pool hotel lovely but the views dominated by vast amount of construction around the area. No views from balcony’s
Stayed 7 nights in Oct 2021

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities, room comfort
A great stay
The staff were all really welcoming, friendly and helpful. We stayed in a penthouse room and it was a lovely space. The breakfasts were well presented but just Luke warm if that. The outdoor pool area was great fir a chill and dip with fantastic views. I would say the room was a bit tired and the cleaning staff was a bit slap dash. The large rug in the room was pretty grubby and would be better to just remove it. And the sun beds on the terrace were broken, however this was rectified. All in all a lovely stay with wonderful staff but just a couple of points that could be improved.
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel all round
Lovely hotel in a great location for St Julian's restaurants/bars. Staff very friendly and helpful. Breakfast very good, lots of choice and very fresh. Room was cleaned every day. Pool was lovely area. Very good stay overall
Stayed 7 nights in Sep 2021

8/10 Good

Kin Wai Philip, Accrington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, room was ready. Staff knew about all the bookings and knew about the VIP Expedia credit and explained how it can be used. Lifts was speedy. Pool was great however a tad cold even with the 31c heat blazing. Pool bar open and available. Towel replenishment was slow at times. Expect the usual to rust hogging the same sun beds daily, you know the ones. Overall an excellent stay, staff excellent close to everything and bonus next door to IMPasta, very nice and cheap too.
Stayed 2 nights in Sep 2021

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Disappointed to pay extra for a balcony which I couldn’t use due to a noisy building site opposite and selected the hotel due to it having two pools but one was closed. Could’ve chosen a cheaper hotel if I’d have known when booking.
Stayed 8 nights in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Fine - but take note
Only one pool was open rather than both and the rooftop gets quite crowded so nice to have that second option if you want to swim. The bar manager at the rooftop pool was so rude and unhelpful though - avoid him if possible! The front desk staff were amazing though - so friendly and helpful with recommendations for dinners etc. The room cleaning was a bit shambolic on two days (left me with no towels ever though they were hung up) but fine. Overall an ok stay but be warned, this is in the heart of the party area of the island and probably better to book somewhere else if you’re after a more relaxing/quieter stay.
Stayed 4 nights in Sep 2021

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay
From the moment we arrived to the moment we left the staff couldn’t not have been more friendly & helpful. We enjoyed every second of our stay & will most definitely be back. Few areas of the hotel were looking a little tired if you want to be picky but on the whole the location & facilities were great.
Stayed 7 nights in Sep 2021

8/10 Good

EMILIA

Liked: Cleanliness
Good AC, big enough rooms
Stayed 14 nights in Aug 2021

8/10 Good

Saleem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apart from broken coffee machine
Overall very good and very helpful staff. Only complaint was that the coffee machine broke down for 3 days and they provided horrible weak instant coffee.
Stayed 6 nights in Aug 2021

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, room comfort
Great weekend away
Great hotel, friendly and helpful staff. Modern hotel and location close to amenities. Rooftop pool very inviting and ideal for the hot weather. Plenty of sun loungers. Room spacious and modern, only thing was the air conditioning kept going off, so room quite warm but overall enjoyed our stay and would definitely return and recommend.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and super helpful.
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
If you like going out at night everyday and coming back to the hotel at 4-5am then this is the hotel for you. If you want a good nights sleep then forget it. Rooms are definitely not sound proof!!!
Stayed 6 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2021
Response from Gaby on Jul 2, 2021
Thank you for your feedback much appreciated :)

10/10 Excellent

Martyn, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally, the hotel and its staff are wonderful. I think, especially during this difficult period, the staff went above and beyond to make my stay as great as it could be. My only criticism is that the room had no available power sockets so I had to unplug lamps to charge my phone. None of these sockets were near the bed either which is not a massive issue, just a little inconvenient when compared to other hotels. All-in-all, I had a very pleasant stay and would happily revisit again.
Stayed 6 nights in Sep 2020
Response from Gaby on Oct 18, 2020
Thank you very much for your positive feedback. We have taken it onboard and this will only help us improve further. We look forward to hosting you again soon :)

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great family stay around the pool
Really nice staff and service considering the current pandemic. I would most certainly stay there again with the family. Swimming pool and bar was also a highlight
Stayed 14 nights in Jul 2020
Response from Gaby on Aug 13, 2020
Hi Lee, Thank you so much for the lovely feedback it is much appreciated especially during this time. I will make sure to forward your nice comments to all departments. Thank you once again and I hope we get to host you again in the near future.

10/10 Excellent

Steve, South Wales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of st Julians. Everything was walking distance with great bars and restaurants right outside. Public transport was also very close allowing us to go further afield
Stayed 3 nights in Feb 2020
Response from Gaby on Apr 11, 2020
Thank you very much for your lovely feedback we will definitely take it on board. We hope to have you visit out hotel again soon :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Unique? The fast response from Marina at the reception when I needed the shower serviced. Awesome service Marina! What I liked less? the bottom of walls in bathroom, that had holes from deterioration and not fixed.....The hotel takes care of what we see first (entrance, reception) but forgets the state of its rooms......
Stayed 4 nights in Dec 2019
Response from Karl C on Jan 13, 2020
Dear guest, we will pass on your feedback to Marina who I am sure will appreciate your reply. As regards your comments about forgetting the state of our rooms, this is certainly not the case. We maintain the hotel and our rooms on a daily basis and address any issues as soon as possible. Thanks again for taking the time to review us.

8/10 Good

Rania

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice, helpful and professional
Stayed 1 night in Nov 2019
Response from Karl C on Nov 20, 2019
Thank you for your kind words. I will make sure to pass your message on to all of our staff.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel, great staff ! I would definitely come Back
Stayed 1 night in Oct 2019
Response from Karl C on Oct 30, 2019
Thank you for your kind review. We look forward to seeing you again soon.

8/10 Good

AugustTravel, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay right in the middle of St Julians Bay. A nice quiet place if you want to be within walking distance to a small beach, close to main points for cruise and activity pickups, close to a bus that gets you to all main towns like Valletta. The room we stayed in was quite big, the view we had was just of buildings. The shower was quite large, but the water pressure in the shower wasn’t good. No bath. The tv had a lot of different channels and the mini bar had nothing in it at all which is good if you’d like to fill it with your own treats. Food places were closes as well. Overall lovely hotel, we’d stay again.
Stayed 2 nights in Oct 2019
Response from Karl C on Oct 30, 2019
Thank you for your review. We do not offer a mini bar in the room so that as you pointed out, guests can use the fridge for your own treats. We do hope to see you again soon.

6/10 Okay

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice but flawed
The hotel is really nice but has some unforgivable flaws. The beds were not comfy at all. I have a hard mattress at home but this one was like a rock. The air conditioning didn't quite work. The roof top pool was quite filthy. Moss at the side of the walls. But my biggest issue was the extremely overpriced breakfast. The rooms however were super clean and the soundproof windows were greatly appreciated. Great location too.
Stayed 7 nights in Sep 2019

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived at 10pm and were checked in, went to our room to find that the extra bed that I had requested via email in advance for our daughter had not been made up. This is particularly annoying when our booking would have stated 2 adults and 1 child. We were also right next door to a rowdy group of young men so asked if something could be done about it. It took 2 more hours to relocate us to a quieter room and make the bed up. We got off to a bit of a bad start but they did rectify the situation. The hotel is lovely, clean and staff were friendly, the location was good, but would probably go further around the bay if we were to return. Its a stones throw from the clubbing scene but just far enough to not hear it. The breakfast staff were very good with our daughter who has Coeliac Disease (another thing that we emailed in advance about but they were not aware of) they brought her gluten free cereal, bread, cakes etc. Got very annoyed whilst trying to relax in the spa and a group of young men wanted to play volleyball and take video of our daughter - the spa seems to be subcontracted out to a chinese gentleman who had no clue when I was trying to ask him to speak to the group. We chose a Penthouse Suite so that we could give our daughter some privacy and it was very spacious. The room was equipped with a fridge which was ideal for stocking up on cold drinks. There was a large balcony with sunbeds. Even though there were 3 of us, the room only had 2 of everything.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was central to st Julian’s, everything was clean. Hotel room was cool and refreshing after a long hot day out in Malta! Staff were always helpful and professional.
Stayed 5 nights in Aug 2019
Response from Karl C on Sep 17, 2019
Dear guest, thank you so much for taking the time to review us rating us 5 out of 5. We do hope to see you again soon.

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb St Julian Hotel!
One of the best hotels in the area for that price range. I have tried numerous hotels around the St Julians area and once I discovered The George Hotel I have not bothered to look elsewhere. Room, service and location is top-notch!
Stayed 6 nights in Jul 2019
Response from Karl C on Aug 1, 2019
Thank you for such a great review, I am so pleased we exceeded your expectations and hope to have the opportunity to do it all over again soon!

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and centrally located.
Nice hotel with spacious rooms. It’s in the heart of Paceville which is centrally locates and near many excellent restaurants and shops. It’s also near many bars catering to young teens (drinking age is 17). The bars are packed at night with spillover into the streets. Thankfully the sound is blocked by the rooms but important to be aware that this is all around you. The pool is small and in need a maintenance but found all the staff to be friendly and the location to be great.
Stayed 8 nights in Jul 2019
Response from Karl C on Jul 23, 2019
Dear Guest, thank you for submitting your review. The summer months can be quite busy in the local area but as you pointed out, the sound is blocked out by our double glazing. Glad you enjoyed your stay and our location.

10/10 Excellent

Camila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, recommend the penthouse!
Stayed 3 nights in Jul 2019
Response from Karl C on Jul 17, 2019
Thank you for your review Camila. We are glad you liked your penthouse suite and would recommend this to other guests.

8/10 Good

Gbeke, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, should be a 5 star instead of a 4 star. Only improvements that could be made is that guests shouldn’t have to go on the website to see the room service menu, there should be menus in the hotel rooms. The menu should also be broader and include “quick/fast” foods if that makes sense. But overall, amazing hotel..definitely recommend.
Stayed 3 nights in Jul 2019
Response from Karl C on Jul 17, 2019
Thank you for taking the time to review us. In regard to our room service menu, as part of our commitment to helping the environment, we have decided to reduce our printed material and move towards digital. In terms of the fast food items, I shall pass this onto your restaurant manager for consideration.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was too hot every night.
The breakfast was really good and stayed open until 1030. Location was great. The AC was not good and every night we would wake up sweating. We would change the temp but it would change back by itself. And curtains didn’t fully close so it would be super bright in the room by 6 am.
Stayed 3 nights in Jul 2019
Response from Karl C on Jul 17, 2019
Dear guest, I do apologise for the issue you had with your room AC and curtain, our 24/7 front desk team are available to deal with any issues and would have addressed this right away in order to make your stay a more enjoyable one.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appears to be one of the best hotels in the St Julians area. Very big nice room with a balcony. The pool is nice but a little shabby and not very big. The location was vibrant and quite built up, very good for nightlife and nice restaurants. Although the surrounding area was loud with our balcony doors shut we couldn't hear any of the noise at night. It was about 30 mins away from Valetta and has a bus stop very near by. Overall very happy we stayed here and would return again.
Stayed 5 nights in Jun 2019
Response from Karl C on Jul 3, 2019
Dear guest, thank you for review and recommendation. We are glad you liked our central location and would choose us again when visiting the island.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was very clean and the staff was very helpful.
Stayed 8 nights in Jun 2019
Response from Karl C on Jul 3, 2019
Very happy to read that you found the hotel clean and our staff helpful. Thank you for your 5 star review, we do hope to see you again soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. It’s very close to Spinola bay but also the beach and lots of bars/restaurants. The rooftop pool is great but you need to get there early to get sun beds - one afternoon we used the indoor pool instead which was also lovely. The property is positioned approx. two roads away from nightclubs but is easily avoided if that’s not your thing. Some guests complained about noise during the night, but we never had this issue. Great position near a bus stop that can take you all around the island.
Stayed 7 nights in Jun 2019
Response from Karl C on Jul 3, 2019
Thanks for your review. We are glad you liked our location and enjoyed our facilities. Our pool attendants are on hand to make sure all unused sunbeds are made available to guest so any delays should be short. Thanks again.