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Reviews of Qawra Point Holiday Complex

3 out of 5
Qawra Point Holiday Complex
Tourist Street, Qawra, St. Paul's Bay, Malta

Reviews

6.4
Rating 10 - Excellent. 18 out of 154 reviews" "
Rating 8 - Good. 41 out of 154 reviews" "
Rating 6 - Okay. 62 out of 154 reviews" "
Rating 4 - Poor. 16 out of 154 reviews" "
Rating 2 - Terrible. 17 out of 154 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Olivia

Liked: Cleanliness, room comfort
Stayed 15 nights in Jan 2024

8/10 Good

Evita

Travelled with family
The property is well located, there is a bus station about five minutes walk from the property so if you take the X3 bus from the airport you you literally get off at the last stop Bugibba, and it cost only two euro. The national aquarium is about three minutes walk away and there are various places to swim and do water sports basically on the doorstep. The swimming pool was a let down as it was basically an overly large tub on the roof of the hotel. There are numerous different types of restaurants and pubs close by and at least two supermarkets Iceland and Wellbees, if you wanted to cook in the room. Our room had a large fridge, a two ring hot plate crockery, pots and pans. The room was nothing fancy, but it could easily hold a large family as there was a front room with two single beds that could be put together or separated as needed, good size television and a dining table with chairs. There was a bedroom down the corridor with a large double bed and a single bed in it. Since we only really needed it to sleep it was more than adequate. The staff were all friendly. I loved watching the sun rise in the morning and set in the evening and this could easily be done by walking for just a few minutes.
Stayed 13 nights in Sep 2023

4/10 Poor

Susan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was there for a full month. Kitchen not supplied with enough tools to cook a good meal. Two burner plate positioned at half level of counter, so low I had to sit in a chair to cook. No grab bars in shower. Not a place I would ever return to or recommend for more than a few days stay. Staff were nice.
Stayed 28 nights in Mar 2023
Response from The Management on Apr 5, 2023
Dear Ms. Susan,We are glad that you found the staff nice.On the hotel information it is clearly written that there is only a two ring stove and a microwave in the kitchenette (hence that is the reason that we advertise that we have a kitchenette not a kitchen). Hope you had a safe journey home.Best regards,The Management

6/10 Okay

Jacqueline

Disliked: Property conditions & facilities
This is hard for me to write, as the staff were nice and extremely accommodating to special requests. However, let me review some key issues: CONS - they did not respond to the emails I sent via Expedia. Fortunately I found an alternate email on their website and they replied to that. - I was told to get off at the wrong bus stop, which meant a 20-minute walk back in the heat carrying a heavy bag - upon arrival to my room, no power as the neighbour had tripped to circuit - furniture and appliances EXTREMELY outdated. - bathroom dark and tub had a huge patch on it. Water kept leaking out onto the floor as the curtain doesnt extend full length - left a wet bath mat on floor for cleaning. You would think housekeeping would replace with a dry one, but no, I returned to the same wet mat - walls are paper thin - neighbouring tenant had children that would run around the room and halls and scream at all times of day, including late night and early morning. I asked the hotel to address this, and they wouldn't. Another guest has commented as well. The noise level only got worse to the extent it affected my sleep. - room smelled PROS - location - helpful staff - they have troubleshooted their lack of amenities by offering such items as adapters, bottled water for sale, etc - breakfast buffet was good - rooftop terrace with benches and a small above-ground pool In summary, this property is extremely old and needs to be updated. It's also noisy.
Stayed 5 nights in Oct 2022

8/10 Good

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022
Response from The Management on Oct 19, 2022
Thank you for the review. We are glad that you enjoyed your stay at our hotel

6/10 Okay

Justin

Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great location, lovely roof top, beautiful family
Staff were really friendly and helpful, lovely family that run the hotel. Thoroughly recommend, the only reason i left was to get an apartment long term to live in Malta but the owners were so nice that anytime i pop pass through the area i will stop off and pop in to say hello and have a beer. Thanks very much for welcoming me with open arms, i promise i wont forget you guys. Your scottish friend, Greg
Stayed 7 nights in Jun 2021
Response from All the Team on Jul 6, 2021
Thanks a lot for the nice review and we are glad that you enjoyed your stay with us. Whenever you like come and say hello, we are always glad when a friend comes to see us

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
It was cold at night, could do with being warmer, otherwise it was fine
Stayed 1 night in Feb 2020

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
Stayed 2 nights in Oct 2019

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great for what I paid I’d go back any day
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019

10/10 Excellent

Daming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay with.
Stayed 2 nights in May 2019

10/10 Excellent

Katie-Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
great location, apartments a bit dated but clean spacious and welcoming. felt a t home . so if you are looking for budget friendly accomadation this place is pretty good
Stayed 3 nights in Mar 2019

10/10 Excellent

Kailey, Toronto, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly don’t understand the bad reviews of this place. I was a solo traveller and the room was very clean when I arrived. I had a kettle, microwave, stovetop burner, cutlery, dishes and everything I needed to cook my own meals if I wanted to. I also had 4 beds to myself when I was only expecting 2 and the room was much bigger than I had imagined. The television works great and the wifi sometimes loses connection but it is free so it is perfectly fine. The only two complaints I have are that the shower curtain was a bit moldy and the room is freezing at night because of the air conditioning. However, you don’t really touch the shower curtain when you shower so it is not a problem. They have hot water at night because I showered at night and the water was hot (previous reviews says they don’t but it’s false). They have extra blankets in the dresser if you get cold. They sell adapters for €2 in case you forget one and they printed my boarding pass for me for free which was really nice. When I asked for more towels and soap they brought it immediately and they called the airport for me to request special assistance as I hurt my foot on the last day of my trip in a different location. It is within walking distance of many bars and resteraunts as well as the Arznell bus stop (less than 2 minute walk) and the water! I would highly suggest staying here, it is a great deal for the price and the beds and pillows are comfortable. I would stay here again for sure!!!
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Well overall not too bad. .
everything seems to be OK except before check out the receptionist Dario wasn`t helpful with the information regarding our airport transport so we were quiet distress about it!
Stayed 4 nights in Oct 2018

4/10 Poor

Ian

Liked: Room comfort
Disliked: Staff & service
Room was very big and spacious brekfast was cold but plenty to choose from our experience wasnt the greatest with ants on our table at breakfast and also òne of the beds was covered in ants which we believe came from the towels we received as we was on 4th floor the toilet did not flush the light switch was broken and curtains for balcony didnt close properly also the staff wasnt very polite as we was told to sush while she counted our money for payment also tv was a 2 pin plug and the socket was 3 pin was told to push a key in the top hole for it to work
Stayed 5 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Qawra point Aparthotel
It's basic if you are not looking for luxury but reasonable prices and basic accommodation which was spacious. Near a lot of conviences supermarket bus station so was easy to get to. Very nice friendly young gentleman checked us in works nights can't remember his name. Says aircondition in the room and safe note that's at an extra charge. Iron in room at request means extra charge. Wifi did not work in 3rd floor apartment so l would start with the 2 hour one to check if it works first. We ended up sitting downstairs to use it. Breakfast is pretty basic and some of the flavours an aquired taste! Same thing everyday however is edible. No kettle in rooms and you have to buy drinking water everywhere in Malta. So if not fussed about quality and luxury and more interested in sights it will do.
Stayed 7 nights in Jul 2018
Response from Kirstie on Aug 23, 2018
Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2017

8/10 Good

Andrijana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice vacation
We really like accommodation, we got big apartment instead double room. The service and breakfast were excellent, too, so we can recommended this hotel.

2/10 Terrible

bernie, west yorkshire

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to bus station
When we arrived windows in our room did not close properly Shower head broken and fans in room filthy my husband fixed all these things. Supposed to be self catering no kettle plates or cutlery in rooms to we could hire a kettle. Breakfast same thing every day. Not a 3***hotel more like a hostel would not stay there again. MaltA itself is beautiful

6/10 Okay

Maciej

Liked: Staff & service
Good option
Hotel ok. Room old, but clear. Nice view. Very kind and helpful staff. Brekfast ok, but without vegetables and monotonic.

8/10 Good

Bee, UK

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Nice and clean with lots of space within the rooms, really cheap so much better than I thought it would be. Small issue with paint peeling on the ceiling, but once reported to reception was sorted out by the time I returned in the evening!!!

6/10 Okay

Trevor, Milton Keynes

Liked: Staff & service
Disliked: Room comfort
WELL WORTH THE MONEY
Don't expect luxury, Staff are brilliant but in room catering facilities severely limited. Sink and microwave but no hotplate nor cooking utensils. Plates and cutlery available from restaurant. Plenty of space and excellent breakfast. This hotel has clearly seen better days but represents excellent value for money. Extra charge for air conditioning and wifi.

10/10 Excellent

Christine, Glastonbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Time
We had an amazing time from the moment we arrived. Elaine was very helpful and friendly. The room was great with having fresh towels and maid service daily. Breakfast was a choice of the cooked or continental. The hotel was situated in a great place. Would definitely go back and stay here.

10/10 Excellent

Louise, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, brilliant location!!
Booked up last minute, was such a good deal! Would recommend to anyone and definately would stay here again!

10/10 Excellent

linda, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach bus station shops bars etc great location and a special thank you to michelle and mary lou 2 very special maids willing to help you with anything you need thanks again ladies x

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A shameless pit
It was nothing like you advertise and the pool was a death trap you had to get in by a ladder that was live and a made up of a old step ladder hotel put all on your site wasn't themselves its you

6/10 Okay

GM

Liked: Cleanliness, staff & service, room comfort
Its interesting experience to visit and discover Malta.

6/10 Okay

Michal

Liked: Cleanliness, staff & service

2/10 Terrible

Graeme, Edinburgh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor experience
It took two nights of misery due to an overpowering sewerage smell - to move room. I'll bet they haven't sorted the root cause of the problem. The second room still had a smell of sewerage but copeable with, if you only used the bedroom and kept the outside door open and kept the door to the living space closed. How disgusting. Don't thinking about cooking here, there is only a microwave, no cutlery, plates or cups! The ApartHotel is owned by the Bella Vista Hotel and managed from there and appear disinterested. Staff at the Point are on minimum wage so not responible, which is understanding. There is no maintenence done. Breakfast buffet you would pay to avoid. List is so long it becomes tedious. You can be unlucky with where you stay but hey! I recommend you avoid this disaster of a place.

6/10 Okay

Diane, london

Disliked: Property conditions & facilities
There was no splash pool or roof top pool when we got there. The rooms are spacious but a few repairs were needed such as broken doors and table lamps. However, despite those minor details I enjoyed my stay. Check in and out was very easy. It is also close to the sightseeing north tour route, shops and amenities.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Well worth the money
Good location, big rooms. Close to the waterfront and also nearby to plenty of shops bars restaurants and a supermarket.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incompetent
They had no record of our booking and we were moved three times in as many days. Garbage.

8/10 Good

Jan, Ramsgate

Liked: Room comfort
Good place to explore the island from.
Read lots of reviews good and bad - always make up my own mind. For the money was very good - basic apartment, very spacious, balcony with sun loungers and table and chairs. Central location to shops, bars, restaurants, bus terminus, fun train, aquarium, motor museum, tour buses. It was our first visit to Malta and we will definitely be going back - we were in apt 5203 close to the roof terrace. Added bonus was the buffet breakfast - really good to set you up for the day - only tip would be if it could be served a little later than the 07.30 to 09.00 [we are on holiday after all]. Be warned no kitchen utensils and crockery or kettle - but good fridge to keep the drinks chilled.

2/10 Terrible

Fenechs

Disliked: Property conditions & facilities
We booked an apartment but no crockery or cooking
We booked an apartment but no crockery or cooking equipment was provided apart from a microwave 1 plate (between 2 of us) and a pyrex baking dish.

6/10 Okay

Jenivar, Spain/UK

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget, spacious apartment
The negatives: No cutlery / kitchenware at all, not even cups, even though this was meant to be a self-catering apartment (the guy at reception was brilliant and provided us with items and was very accommodating). Also, there is only a microwave to ´cook´ with. Beds not very comfortable. The positives: Wonderful large space in apartment. Hot water always. Nice sized balcony. Excellent breakfast. Didn´t use the small but pleasant rooftop sunbathing area and tiny pool but looked good. Perfect location for shops/eating places/bus station/promenade and sea. Unfortunately we would usually want somewhere with a more local feel. This is not a comment regarding the hotel, but to note, the surrounding area is completely touristy with all British food in the shops and eating places and pubs.

4/10 Poor

Marius, Lithuania

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ok balcony, so-so breakfast
You get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you pay, no beach near byYou get what you p

8/10 Good

Puneet, London, UK

Liked: Staff & service, room comfort
Nice place to stay if the focus is to explore city
Before going, we read the limited reviews for this apartment and were slightly concerned about the place we had booked, but took the chance, thankfully so. The staff was very helpful. The apartment itself is ideally situated and is walking distance from the Bugibba bus stop, where the bus from airport terminates. Bugubba sqare, sea-side, St Paul's Bay are walking distance. There is also Royale Casino at a walking distance. Also, quite a few shops next to the bus stop, which was very convenient. Our room was sea-side facing which made the experience better. Breakfast was nice as well, buffet style, with decent options.

8/10 Good

Albi, England

Liked: Cleanliness, staff & service
Our stay at Qawra Point
Comfortable pleasant friendly helpfull staff will stay there again

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel staff were very freindly and helpful. The breakfast was wonderful, eggs, sausage, bacon, beans and cereal and location was close to shopping and the sea. The room was very dirty, the toilet was not cleaned and was discusting, the shower was no better. The advertised kitchen was useless, no stove to cook, a small refridgerator that leaked water all over the floor, a microwave that did not work and no dishes, utensils or cookware. I would not recomend this hotel.

6/10 Okay

Verified traveller

not bad for the price we paid.
a good,clean hotel,for the price we paid.the lift on the 5th floor(our floor),never came to number 5.we had to go down to floor 4 & get it from there.the lift was broken the evening before we left,so we had to lug our cases down 5 flights of stairs.not good when you have a bad back,asthma,& a throat & chest infection.overall though,we got what we paid for.the breakfasts were good too.

4/10 Poor

Brian, Rome, Italy

Disliked: Cleanliness, room comfort
A Place to Sleep
I picked this apartment/hotel because of good reviews. However, I was not very impressed. First thing, they changed the name to Aparthotel Bella Vista within the last couple years, so no one knew where it was. I took a taxi twice and they kept taking me to the Bella Vista Hotel, which is nearby, but not the same thing. Be sure to specify that the Apartments are located on Tourist Street across from the Irish Pub. I went with some friends and we requested a two-bedroom apartment. However, they booked the room wrong, and we had to make a bed in the kitchen area (really just a sink, in which the water is not drinkable). The employees were pleasant and they moved us to another room the next day. Everything was old and plain, and depressing, in my opinion. However, we had a balcony that looked out over Tourist Street and you could see the see, just three blocks away. Breakfast is simply toast, a runny egg, two little sausages and pork and beans. We didn't even try dinner, because we wanted to eat something fulfilling! The apartment is also really far from the major parts of the town, so plan on taking buses and taxis. By the way, wear your seatbelt because they speed everywhere!!!

4/10 Poor

Sally, London

Disliked: Room comfort
Will not return
The staff were very friendly. Air conditioning was broken and only one machine fixed the night before we left. The apartment was dark with only the patio doors giving any light. The balcony just about had enough room for 2 chairs with a lovely view over a building site/general dump. The seating area consisted of a table and 4 chairs with no sofa. A two ring hob was provided as it was a self catering apartment but no saucepans or kitchen utensils. The apartment was cleaned on a daily basis with clean towels and sheets. However we were disappointed with the apartment as a whole but the staff were lovely and friendly. Breakfast was included in our price but it was the same cooked breakfast every day, 2 small sausages, baked beans and an egg (bacon only served on Wednesday for some reason). Not sure we would return to the Aparthotel Bella Vista but Malta was lovely and the restaurants in the area very good for eating out in the evening (due to lack of self catering facilities!).

10/10 Excellent

Paolo Benvenuto, Cavaglià

Travelled with family
Liked: Cleanliness
Stanza ampia soleggiata ed areata, rispondente alle caratteristiche dichiarate. Struttura situata a poche decine di metri dalla stazione dei bus, vicino a trattorie e servizi commerciali ed in prossimità del mare. La zona è non rumorosa, il soggiorno è stato tranquillo e gestito in massima autonomia. Personale sempre presente alla reception, gentile che mette a proprio agio e cerca di venire incontro per risolvere i problemi, sforzandosi di interloquire anche nella lingua dell'utente.
Stayed 6 nights in May 2023

4/10 Poor

Alberto

Disliked: Cleanliness, amenities, property conditions & facilities
no parking (just outside), very dirty rooms.
Stayed 3 nights in May 2023

8/10 Good

Michael

Liked: Cleanliness
Good location, good price.
Stayed 13 nights in Aug 2022
Response from The Management on Oct 19, 2022
Thank you for the review. We are glad that you enjoyed your stay at our hotel

8/10 Good

Barbara E

Simple clean, but dated
The property is in a great location, the staff very friendly and helpful with a 24hr desk. The property needs a refurb, but if you take that into consideration it was functional, and spacious. The rooms are large, but don't expect luxury.
Stayed 4 nights in Jun 2022

8/10 Good

Paeivi

Liked: Cleanliness, room comfort
Kulunut
Yöpyminen itsessään sujui hyvin. Huone ja huonekalut olivat kuluneita ja vanhanaikainen, ei vastannut hintaa. Wi-fi toimi huoneessa pätkien. Näköala huoneesta ja parvekkeelta oli useille rakennustyömaille, alueella rakennetaan vahvasti. Parveke oli likainen ja epäviihtyisä. Alueella usein esiintyvä blood rain likaa kaiken hetkessä kuin ei koskaan olisi siivottu, mutta kalusteet sielläkin olivat epämiellyttävän vanhat, kauhtuneet.
Vaatekaappi
Vaatekaapin alaosa
Näköala
Ikkuna ja parveke sama näköala
Stayed 1 night in May 2022

8/10 Good

Jose Luis

Travelled with family
Liked: Cleanliness, room comfort
Muy bien. Tal cual lo esperaba
Stayed 3 nights in Apr 2022