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"Staff were lovely rooms were clean was an enjoyable stay"

"We had a very enjoyable stay "

"Aplus"

"The building & grounds are both very attractive. My room was modern, spacious, light & the bed was very comfortable. I also had nice views of the gardens. The carpet & furniture in the room needed a little repair although understandable with general wear & tear. The food in Sartoria was very good & the food in the Garden Brasserie was excellent. Service was very good across the hotel with all staff being professional, friendly & helpful. I will definitely stay again. Many thanks! "

"Very comfortable stay, enjoyed our swim and jacuzzi. "

"Very friendly staff and easy to get to from the airport"

"Very nice staff. Good food. Dated but clean. The only complain I have is that you need to pay for Latte Caffe. That’s rather disappointing for 4 star hotel. "

"Everything about the stay was good. Staff exceptional. Only thing I didn't receive a receipt for payment because I booked through hotels.com. I need the receipt for expenses and did ask to pay at hotel when booking"

"This was our second stay at Down Hall, as it's a perfect start of the holiday if you have an early flight from Stanstead the following day. The hotel is wonderful and the food at the restaurant amazing. All staff were professional and friendly, in particular the manager was extremely kind and helpful."