Executive Suite, 1 Bedroom, Sea View

Reviews of Hotel Boutique B51 Puerto Banús

4 out of 5
Hotel Boutique B51 Puerto Banús
Paseo Maritimo de Benabola, Puerto Banus, Marbella, Malaga

Reviews

8.0

Very good

Rating 10 - Excellent. 37 out of 93 reviews" "
Rating 8 - Good. 28 out of 93 reviews" "
Rating 6 - Okay. 19 out of 93 reviews" "
Rating 4 - Poor. 4 out of 93 reviews" "
Rating 2 - Terrible. 5 out of 93 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Armineh

Disliked: Staff & service, amenities, property conditions & facilities
This should be a 3 star hotel. There is no laundry, room service and minibar. No one was present to help with our luggages. The bathroom had molds. Breakfast is okay. You can barely sleep at night because of bars and restaurants in front of the hotel.
Stayed 2 nights in Sep 2023

6/10 Okay

ELIAS

Travelled with partner
Disliked: Amenities
We stayed 1 night and it was average, the location is excellent in the middle of everything, but for what we paid i excepted more facilities and amenities like the mini bar in the room (only 2 btls of water, nothing else) there is no bathrobes and slippers, no kettle and no coffee machine, the tv is old, the decoration of the room is very basic, you feel like you are in an empty room. For 300€ per night we expected a little more than we found.
Stayed 1 night in Aug 2023

6/10 Okay

Jose Mauricio

Travelled with family
Disliked: Staff & service, room comfort
Busque otra opcion
El hotel esta muy viejo, descuidado en una zona super ruidosa, las camas super incomodas y ni que decir de las almohadas, y lo peor del caso es el precio, definitivamente busquen otra opcion.
Stayed 2 nights in Jul 2023

10/10 Excellent

Matan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is nice, the rooms are not so big depending on the one you booked, i prefer the one with the balcony, the standard rooms are pretty small but its in a very good area, there is many restaurants around, bars, clubs and shopping
Stayed 2 nights in Jul 2023

8/10 Good

Earl

Stayed 2 nights in Jul 2023

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel right in the heart beach area. Great beach and shopping. Loved our stay.
Stayed 2 nights in Jul 2023

8/10 Good

Davina

Stayed 4 nights in Jun 2023

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Some of the light fixtures didn't work and there wasn't a shower curtain but overall great place.
Stayed 3 nights in Jun 2023

8/10 Good

Vishal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Sean, Renton

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was 2 bookings in the same property under different names by mistake. Zero help from staff or management to resolve despite trying to cancel one in advance and keep just the one other. Beautiful view but run down in every way with no bathroom amenities on site. Didnt stay at B51 but in Park Plaza Suites with all things bearing the B51 name so not even sure which to review. Attrociously bad experience and makes me question why I use Expedia, clearly not as trusting going forward. Booked thousands and thousands of dollars in travel and discarded to take my business elsewhere. Should be ashamed
Stayed 1 night in Oct 2022

6/10 Okay

Chris

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Sep 2022

10/10 Excellent

Abdulrahman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Touria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Too small too expensive
Stayed 1 night in Jul 2022

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
Basic but very clean , help and polite staff
Stayed 3 nights in Jul 2022

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was outstanding
Stayed 3 nights in Jun 2022

8/10 Good

Sandra

Travelled with partner
Liked: Staff & service
This property seemed to offer so much but didn’t really deliver. It’s location is fantastic and can’t be faulted but the bar in the hotel didn’t appear to be open so not inviting like the photographs. The rooms appeared pretty basic and how shower when turned on went all over the floor. The room lacked personality but it was a very convenient hotel to the marina
Stayed 1 night in Jun 2022

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2022

6/10 Okay

Felicia

Liked: Cleanliness, staff & service, room comfort
Noisy location
It was an okay stay . Too noisy to sleep most of the time although a very convenient location . I wouldn’t stay there again .
Stayed 7 nights in Apr 2022

8/10 Good

hakim

Travelled with family and small children
Clean
Stayed 3 nights in Apr 2019

10/10 Excellent

Bader

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was poor. Room was dirty. We were told we weren’t allowed any milk in the room because housekeeping had gone home but there was a shop down the road. We paid another
Stayed 4 nights in Oct 2021

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very clean, staff are polite and super helpful, there are few amenities but that is due to Covid, for location, cleanliness and a warm welcome this is a lovely hotel and I'll definitely return.
Stayed 4 nights in Oct 2021

10/10 Excellent

Geisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, super clean and confortable.
Stayed 1 night in Sep 2021

8/10 Good

Olivier, Zurich

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location Nice breakfast Clean and modern
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and reception gentleman very helpful with check in and upgrade of room etc.
Stayed 1 night in Jul 2021
Response from Dpto Reservas. on Aug 6, 2021
Dear Customer , thank you for feedback is very important to us . Greetings.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice renovation
Stayed 3 nights in Jun 2021
Response from Dpto Reservas. on Aug 6, 2021
Dear Customer , thank you for feedback is very important to us . Greetings.

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Had a short stay with my son. The reception staff were super helpful friendly. Rooms were really clean and comfortable.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Party time is Marbs
Great start in Marbella, good location for nightlife in Banus
Stayed 4 nights in Sep 2019
Response from Dpto Reservas. on Jan 22, 2020
Dear Customer , Thank you for your message and comments. We consider your observation to improve our services. We will be happy to welcome you on another occasion, Regards.

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Pictures are perfect.. i booked sea view what i got is i have to get my head out side the window to see the beach .. horrible only in pictures are nice don't waste your money ... location wise good
Stayed 2 nights in Oct 2019
Response from Reservas. on Nov 5, 2019
Dear Customer , Thank you for your message and comments. Your opinion is very important to us , We consider your observation to improve our services. Thanks for staying with us! . Regards.

6/10 Okay

Teresa

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019
Response from Maria Tapia , Dpto Reservas. on Oct 30, 2019
Dear Teresa , Thank you for your message and comments. We consider your observation to improve our services. We will be happy to welcome you on another occasion, Regard

8/10 Good

Jema, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally on the doorstop of everything in Puerto Banus! Clean nice hotel! Provide more toiletries they only had hand soap, shower gel, shampoo and body milk.
Stayed 3 nights in Oct 2019
Response from Maria Tapia , Dpto Reservas. on Oct 30, 2019
Dear Jema , Thank you for your message and comments. We consider your observation to improve our services. Regard

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

6/10 Okay

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort
Beatiful Hotel but not for a good nights sleep
The hotel is beautiful, comfortable and very modern. The breakfast was plentiful and delicious. Be careful on room selection as our sea view room actually looked on to a night clud with a little sea to the far left! We found the staff were not very helpful and check in was a bit of a disappointment. The location of the hotel is more suited to those looking for the night clubbing culture of the area.
Stayed 1 night in Sep 2019
Response from Dpto Reservas. on Oct 7, 2019
Dear Barbara , Thank you for your message and comments. We consider your observation to improve our services. Regards

4/10 Poor

Aziz, Riyadh

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Photos doesn’t match the rooms. Bathroom were really dirty when we checked it. Everything was triple and disappointing expect the location.
Stayed 8 nights in Aug 2019
Response from Reservas. on Oct 7, 2019
Dear Aziz , Thank you for your message and comments. We consider your observation to improve our services. We have 2 property , hotel and apartment, the hotel B51 that have been completely renovated last winter and the apartment Park Plaza Suites that haven’t been renovated. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

2/10 Terrible

Adil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

John, Malaga

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good location, poor amenities, expensive parking. empty minibar
Stayed 1 night in Jul 2019
Response from Reservas on Jul 25, 2019
Dear John , Thank you for your message and comments. We consider your observation to improve our services. Regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to beach and harbour but a bit central and noisy for nightlife noise
Stayed 3 nights in Jul 2019
Response from reservas on Jul 25, 2019
Dear Customer , Thank you for your message and comments. We consider your observation to improve our services. Next year the hotel will be renovated all their windows to made it soundproof , Regards

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from RESERVAS on Jul 10, 2019
Thanks for staying with us! Your opinion is very important to us.Regards.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and fab location
Stayed 3 nights in Jun 2019
Response from RESERVAS on Jul 10, 2019
Thanks for staying with us! Your opinion is very important to us.Regards.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort
It needs upgrading and communal areas dirty, but position is brilliant and value is great.
Stayed 4 nights in Jun 2019
Response from RESERVAS on Jul 10, 2019
Thanks for staying with us! Your opinion is very important to us.Regards.

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019
Response from RESERVAS on Jul 10, 2019
Thanks for staying with us! Your opinion is very important to us.Regards.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from RESERVAS on Jul 10, 2019
Thanks for staying with us! Your opinion is very important to us.Regards.

8/10 Good

Linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need updating
Need updating but location very good
Stayed 5 nights in May 2019
Response from Reservas on Jun 14, 2019
Thanks for staying with us! Your opinion is very important to us, we hope to see you again soon. Regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Reservas. on May 28, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Yvonne

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel 4* Apartments 3*
Initially booked a self catering apartment in here. Felt it was more 3* than 4* as the furnature was a mismatch, run down and not really up to the same standard as the hotel rooms. We asked to be moved into hotel but was charged more. Hotel rooms were beautiful but the noise from cars and young party goers at 4am outside let it down as right on the main drag for the port. Wouldn't really stay here again but good location and hotel rooms were lovely. Just take a set of ear plugs though.
Stayed 7 nights in May 2019
Response from reservas on May 20, 2019
Thanks for staying with us! Your opinion is very important to us. We will take note of your comments to improve.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb few days
Fantastic, situated perfectly
Stayed 4 nights in May 2019
Response from reservas on May 20, 2019
Thanks for staying with us! Your opinion is very important to us.

8/10 Good

Yuk Ying

Liked: Cleanliness
The apartment is big but water supply is not enough. And the condition of pantry is little bit disappointed.
Stayed 2 nights in Apr 2019
Response from reservas on May 20, 2019
Thanks for staying with us! Your opinion is very important to us. We will take note of your comments to improve.

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 2 nights in Apr 2019
Response from reservas on May 20, 2019
Thanks for staying with us! Your opinion is very important to us.