On the beach, sun loungers, beach umbrellas, beach towels

Reviews of Hotel MS Tropicana

4 out of 5
Hotel MS Tropicana
Calle del Tropico, 6, Torremolinos, Malaga

Reviews

7.8

Good

Rating 10 - Excellent. 81 out of 255 reviews" "
Rating 8 - Good. 94 out of 255 reviews" "
Rating 6 - Okay. 53 out of 255 reviews" "
Rating 4 - Poor. 14 out of 255 reviews" "
Rating 2 - Terrible. 13 out of 255 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Maciej

Stayed 3 nights in Oct 2023

8/10 Good

TIMOTHY, YORK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights,felt very relaxed at the hotel especially with a bright and cheerful reception from the lady on the desk as we checked in.Breakfast was a good selection of hot and cold foods.I ate the typical English breakfast,cereal,toast,eggs,bacon etc.My wife chose smoked salmon with a variety of cheeses and quality fruit,all food was replenished when needed.We ate in a part of the restaurant which I believe some guests were not aware of,a glass fronted dining room overlooking the sea with beautiful views of the sunrise,absolutely brilliant! Our room was spacious,clean,great bathroom and balcony,huge TV with a massive selection of UK channels.The hotel is a good example of a 4 star.We could have used the spa but chose to spend our stay enjoying the autumn sun. The only negative was the evening meal served in the sister hotel the 4 star MS Amaragua.Incredibly opulent entrance and reception area gave us high expectations,escalator into the restaurant showing a bright and roomy area.The starter,huge mixed salad was great,it was 4 star.The main course was where it fell apart,many options were missing from the servery with little effort to replenish.Worse was all the hot food was at best luke warm.A low 3 star for this course.Dessert was abysmal,all the items ended up in a small heap on 1 small chilled section,ice cream and a tiny selection of chilled cake,no creams,all the fresh fruit had gone,we were not late diners! Stay here again,YES,but forget the evening meal!
Stayed 1 night in Oct 2023

6/10 Okay

Murdina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our stay
We stayed in the MS TROPICANNA - nice staff, clean but room very dated and no coffee making facilities. Room in my opinion let the rest of the hotel down as everything else was really lovely. We had the option to use the hotel facilities connected next door which were excellent, so our stay was really nice. Excellent food and lovely staff. Just the room needs updating
Stayed 4 nights in Sep 2023

10/10 Excellent

Darren

Liked: Amenities
Lovely stay, excellent
Stayed 2 nights in Aug 2023

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2023

6/10 Okay

Alyson

Stayed 7 nights in Apr 2023
Response from MS Tropicana Hotel on May 31, 2023
Dear Alyson,Thank you very much for rating your stay with us.Kind regards,MS Tropicana Hotel

10/10 Excellent

Sallyann

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2023

10/10 Excellent

Nicola

Stayed 5 nights in Apr 2023

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, if a little dated which didn't bother us. The location is perfect close to the beach, less than 50m, and right on the paseo. The use of the facilities at the Amaragua hotel (sister hotel), next door was excellent. We have booked to stay in 2024.
Stayed 10 nights in Apr 2023

6/10 Okay

Graham

Stayed 7 nights in Apr 2023

8/10 Good

Stella

Stayed 1 night in Apr 2023

10/10 Excellent

Sallyann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff lovely food nice pool area
Stayed 4 nights in Oct 2022

10/10 Excellent

Christopher, Montclair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a safe area. The hotel is centered to everything. The rooms are clean. I was truly delighted with the staff in general. They were so friendly and made me feel welcome.
Stayed 2 nights in Aug 2022

10/10 Excellent

Chektor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect thank you very much
Stayed 11 nights in Jul 2022

6/10 Okay

Graham James

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Would not stay in any room starting with a 1 as this leads to breakfast area and adjoins the next hotel, noise at night and early morning. Can’t sleep well.
Stayed 6 nights in Jun 2022

8/10 Good

André

Liked: Cleanliness, staff & service
Stayed 13 nights in May 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Lovely
Lovely clean, quiet and comfortable. Great location. A bit old fashioned but great seevice. Would stay again.
Stayed 7 nights in May 2022

10/10 Excellent

Leeann

Liked: Staff & service, property conditions & facilities, room comfort
Top class
Lovely place lovely staff very helpful
Stayed 2 nights in May 2022

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Hotel was great. Overlooking the sea, 10 second walk to the beach, nice pool. WiFi was poor though. Kept dropping. Good hotel , room cleaned every day
Stayed 4 nights in May 2022

8/10 Good

Gina

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Apr 2022

6/10 Okay

Marja Liisa

Stayed 1 night in May 2022

8/10 Good

Alyson

Liked: Cleanliness, staff & service
Comfortable but no restaurant
This hotel was clean and comfortable but would have been greatly improved if the lovely little bar had been open serving food and drinks. We did have access to the ‘sister’ hotel next door which did have a functioning bar and restaurant but having this in our own hotel would have made the holiday much more enjoyable.
Stayed 4 nights in Apr 2022

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Only slight let down is side street parking which is sometimes difficult to find. However, paid parking is available next to hotel. Staff were very friendly and the breakfast was great. Would stay again
Stayed 3 nights in Apr 2022

10/10 Excellent

Milena

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Apr 2022

2/10 Terrible

gary

Stayed 1 night in Oct 2021

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
Stayed 1 night in Aug 2021

8/10 Good

Lee and Sandi, Calgary, Alberta, Canada

Liked: Cleanliness
Older hotel, but kept in great shape.
Great location to all the activities in the area.
Stayed 1 night in Oct 2019
Response from Susana on Oct 29, 2019
Thanks for staying with us and for your positive rating. We are happy that you enjoyed your holidays here and we hope to see you soon. Thanks.

6/10 Okay

Verified traveller

Stayed 6 nights in Aug 2019
Response from Susana on Aug 28, 2019
Thanks for staying with us and for taking your time to send your feedback. This will help us improve for your next visit. We hope to see you again. Thanks.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was superb, the pool area was so relaxing and the hotel was immaculate.
Stayed 5 nights in Jul 2019
Response from Susana on Jul 19, 2019
Thanks for staying with us and for your positive comments. We are very happy that you enjoyed your holidays here and we hope to see you again soon. Thanks.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent location, small and tidy and great breakfast, the gloomy reception staff
Stayed 4 nights in Jul 2019
Response from Susana on Jul 15, 2019
Dear customers, Thank you very much for staying with us and for your positive rating. We are happy that you enjoyed your holidays with us and we hope to see you again. Best regards, Hotel MS Tropicana

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
It’s oooooooooooooooooooooooooooooooooooooooooooooooooooooook
Stayed 4 nights in Jun 2019
Response from Susana on Jul 2, 2019
Thanks for staying with us and for taking your time to send you feedback and comments. This will help us improve for your next visit. We hope to see you again. Thanks.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was ideal for our short holiday. The staff were excellent and the room was spacious and clean. The bed was very firm which may not suit everyone. The breakfast options were extensive though we noticed the hot food items were not always being refilled quickly.
Stayed 6 nights in Jun 2019
Response from Susana on Jul 2, 2019
Thanks for staying with us and for taking your time to send you feedback and comments. This will help us improve for your next visit. We will take special care to the hot food in breakfast as you point out. Thanks.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, perfect location *****
Hotel was nice, good food and nice relaxing atmosphere. The staff were very helpful in particular Christina. Thanks for a great stay, I will definitely be back.
Stayed 2 nights in May 2019
Response from Susana on Jul 2, 2019
Thanks for staying with us and for your positive feedback and comments. We are very happy that you enjoyed your holidays with us and we hope to see you soon. Thanks.

8/10 Good

pam

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great location
Great location Was not told where we should go for breakfast our times Rooms do need updating
Stayed 3 nights in Apr 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Susana on Apr 8, 2019
Thanks for staying with us. We really appreciate your review and we hope to see you again soon!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room all areas of hotel were spotless good service good breakfast
Stayed 4 nights in Feb 2019
Response from Susana on Mar 1, 2019
Thanks for your positive review and for staying with us. We hope to see you again!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2019
Response from Susana on Apr 2, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach,great breakfast plenty of choice.rooms a little dated
Stayed 7 nights in Aug 2018
Response from Susana on Sep 17, 2018
Thanks for your review and for staying with us. We expect to do some renovations in the rooms soon. We hope you can enjoy them next time. Thanks!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Susana on Aug 2, 2018
Thanks for your review and for staying with us. We appreciate your feedback!

6/10 Okay

R., England

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but too expensive
Close to the beach and to the strip, but overall hotel was far too expensive for what it was. Some drawers were already broken in the wardrobe which meant we couldn't use them. TV so big it took up majority of large mirror. Beds were definitely "hotel" standard, good for a few days but you get a bad back after anything more than that. Didn't even want to try breakfast as we'd heard from several accounts of other people staying there saying that it wasn't great. Apart from that, staff were lovely and the hotel was clean.
Stayed 4 nights in Jun 2018

10/10 Excellent

Graham , Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with friendly staff located steps away from a beautiful beach. We came for a relaxing long weekend and were treated to a great location, room, breakfast, pool and weather. Would definitely recommend both location and hotel.
Stayed 3 nights in May 2018

8/10 Good

Sylvia, Belfast

Liked: Cleanliness, staff & service, room comfort
Excellent location
Clean hotel, literally a minute or two from the beach and 5 minutes walk from the main hub of La Carihuela.
Stayed 10 nights in Aug 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very tired hotel in need of modernisation in the public areas and accommodation. The breakfast was poor, the hot buffet was limited and the food was cold. The biggest plus point for this hotel is it's location and the excellent beach bar and sun beds
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location hotel, but needs some upgrades
Great location. Needs to update their televisions, they need to have wifi in the rooms.
Stayed 1 night in Aug 2017

6/10 Okay

Al, London

Close to Beach but....
Fairly pleasant stay. No problem getting a sunbed by the pool. Buffet breakfast was ok, and staff ok too. Really noisy though... our room was just opposite the hotel next door and you can hear all the night events they put on. We were in a room next to the band staging area- just unlucky I guess - but didn't need that at midnight. They offered to move us to another room which was good of them, but it was our last night so no point....
Stayed 6 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel more for adults rather than family's.
We had a nice stay. We found the beds very uncomfortable . The room was clean and tidy. They was no tea or coffee or kettle in the room. So you couldn't make a hot drink if you wanted one. We also had 2 towels taken of our sun beds while we had lunch .
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
nothing wrong with this hotel

8/10 Good

AJ, Cornwall UK

Liked: Cleanliness, property conditions & facilities
Friendly little hotel
All in all a pleasant stay, nice hotel, breakfast pretty good. Staff friendly enough...A bit limited amenities early season, right on a sandy beach.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good old style hotel with quality fittings
Close to beach and Benalmadena with plenty of shops and restaurants to visit

6/10 Okay

Nicola, Rochester

Liked: Cleanliness
Good position
We've stayed here a few times now as its conveniently placed for family we meet nearby. It has definitely gone downhill recently though and we probably won't stay again. The staff, although not unpleasant, are not welcoming or friendly. The room, although clean, had one socket which had a three socket extension in it, all being used, was very dark because even though we booked 'partial sea view' we looked onto the side of the hotel next door which blocked all light. The bed creaked everytime we moved so had disturbed night. Finally, the breakfast was decidedly scaled back. Having stayed before the choice was much less than before. The place needs a bit of upgrading and, unlike before, the staff don't make up for this shortfall so we'd definitely look for an alternative