Reception

Reviews of Hotel El Refugio de Juanar

3 out of 5
Hotel El Refugio de Juanar
Sierra Blanca, s/n, Ojén, Malaga

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 55 reviews" "
Rating 8 - Good. 30 out of 55 reviews" "
Rating 6 - Okay. 4 out of 55 reviews" "
Rating 4 - Poor. 5 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
very secluded (+) poor internet (-) ,.......................
Stayed 4 nights in Dec 2019

10/10 Excellent

Zoltan&Miriam, Budapest & London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything in this hotel, especially the quiet area.
Stayed 10 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Hotel
Great stay at this very Spanish Hotel, good walking from the doorstep and fab food.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very emote, very quiet.
Only one other guest but we were made welcome and enjoyed an experience.
Stayed 1 night in Jan 2018

10/10 Excellent

Itty, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and rustic hotel
I have stayed here several times over the last 20 years. The hotel has not changed at all, which is a good thing. It is set within a national wildlife park and surrounded by forest woodland. Wonderful if you want to get away from the crowds and have long country walks. The rooms are immaculately clean and comfortable. They include a "continental breakfast" but it's a lot more than that, with fresh orange juice, cake, toast, cheese, ham and fresh coffee - excellent. Lunch and dinner is superb - reasonable prices - fresh and wholesome food. The steak was fantastic. Only one major criticism - there is no mobile phone signal available, so you are very cut off from the outside world. That said, I love the hotel's charm and rustic character, and the food is wonderful.
Stayed 3 nights in Oct 2017

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FOREST HIDEAWAY
The remote location in the forest gives this hotel a particular charm and relaxation.
Stayed 3 nights in Sep 2017

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great retreat
Only at the hotel for one night but enjoyed the stay. Amazing surroundings, slept very well. Ideal for nature lovers.
Stayed 1 night in Jul 2017

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So peaceful.
Loved it. So quiet and peaceful. The hotel is surrounded by forests and beautiful scenery. If you wanted to you could be walking all day. The room was very clean and larger than some we have stayed the night in. There was a space for a small fridge which would have been handy but there wasn't one. The staff were very nice and helpful. We ate in the restaurant most of the time during our stay and everything was very well priced. We plan to visit again in August for our anniversary and walk the Marbella route.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out there in the woods
Out there in the woods , quite and good for a terror movie, please stay !

10/10 Excellent

Ian, Epsom Downs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
Perfect for a country getaway, hidden in the middle of a forest with fabulous walks. Great local food on offer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing spot not far from Marbella
Loved the location - a great escape from the surrounding Marbella area!A perfect spot for someone looking for a quiet & green place not far from all the attractions nearby

8/10 Good

Eric, marbella

Liked: Cleanliness, staff & service
refugio de Janar
excellent base for walking

8/10 Good

Nick, Cambridge, UK

Liked: Cleanliness, staff & service, room comfort
Friendly hotel in beautiful location
This is a splendidly isolated hotel, at the end of a winding mountain road, 5km from the main highway running north from of Marbella. Apparently it's a converted hunting lodge, and certainly it's surrounded by mountains with hiking trails and viewpoints. The little gift shop in the lobby had good hiking maps, including several recommended routes. The staff are friendly, and have enough English between them to cope with hopelessly monoglot visitors such as ourselves. The food is good.

8/10 Good

colin, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay Ojen
We enjoyed the hotel and situation although initially surprised as in the middle of nowhere. On reflection very pleasant surroundings and nice atmosphere.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for hiking
We have stayed at the juanar twice now, one in June and recently in March. Both times the hotel was almost empty but the member of staff who seemed to do reception, bar work and served us breakfast and dinner, made us very welcome. We stayed on a half board basis and couldn't manage to eat all the delicious food we were served in the evening. Breakfast very basic and Spanish but that was fine by us. It is a nice change to stay somewhere with character. It is a dream location for walkers, and very peaceful at night. Only niggle this time, maybe because we were the only residents, was that the hotel public areas were cold as there was no heating on. A wood fire was lit at night where we ate in the bar are as the restaurant was closed up. Also the pool area which we used on both visits and had all to ourselves, could do with sprucing up

4/10 Poor

M & G, Spain

Liked: Staff & service, property conditions & facilities
Not as described on web site.
Very disappointed. We were told that there was a balcony and it was only a window box! We booked for our anniversary and didn't get what was described. Bathroom was very basic and no bathrobes! No air conditioning although it said climate control. Long way to another town so no other restaurant near so had to use the one in hotel , road was a rather windy mountain road. Unless you like walking or cycling it is not suitable .

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Relaxing place
Excellent location perfect for a break from the City. Great staff, great service

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

8/10 Good

MARÍA CONCEPCIÓN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una experiencia estupenda para descansar en completa tranquilidad y silencio. Lo único a mejorar serían los exteriores. Por lo demás todo perfecto.
Stayed 1 night in Jul 2019

8/10 Good

Göran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vildmarkshotell med trevlig personal
Mycket trevlig och hjälpsam personal som visade stor omtanke. Hotellet är gammalt och rustikt men med modernt badrum och bekväma sängar. Det kan vara lyhört som i alla hotell men hotellet är omgivet av skog och stillhet som gör att man sover bra. Alldeles utanför hotellet finns flera vandringsleder och hotellet har en karta som visar lederna. Hotellet passar för naturintresserade som vill vandra i skogen och bergen. Hotellet ligger ca 20 minuters bilkörning från Marbella. Frukosten är enkel men med färskpressad juice och gott bröd.
Stayed 5 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
El personal muy amable y profesional, tanto el camarero del desayuno, como la mujer de la recepcion, tuvimos un problema y lo solucionó muy rapido. Unico inconveniente fue que no había wifi (solo en recepcion) y no llega cobertura.
Stayed 1 night in Aug 2018

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good hotel. Only drawback; no 4g connection and very bad wifi. Drove 2 km with car down the valley to be able to check some work mails. But we climbed La Concha. And overall very good mountain hotel.
Stayed 3 nights in Aug 2018

8/10 Good

Greger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugnt, fint och prisvärt
Prisvärt men lite klen frukost
Stayed 1 night in Jul 2018

8/10 Good

Mª Inmaculada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Fred, Belgium

Liked: Cleanliness
Bosrijke omgeving
Verouderd hotel in een mooie bosrijke omgeving. Zeer rustig gelegen. Geen gsm ontvangst. Mooi zwembad maar de wespen hebben het in beslag genomen. Sober ontbijt. Enkel geschikt voor wandeltochten of om tot rust te komen.
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Habitacion limpia, hotel muy antiguo
Sitio ideal para desconectar, del hotel no esperen mas de un refugio.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Justo Javier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOP
Very nice and relaxed place to stay . food is perfect .

8/10 Good

Juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Marion, Raum Karlsruhe

Liked: Cleanliness, staff & service, room comfort
Natur pur !
Man muss Spanien, die Region, die Umgebung, die Natur die dort vorhanden ist, lieben - dann kann man auch über kleine negative Dinge, hinwegsehen. Wir haben das getan !

8/10 Good

jesus, san fernando, cadiz

Liked: Cleanliness, staff & service, room comfort
para los que buscan calidad y tranquilidad
Con un diez en la atencion recibida por parte de todos los empleados, que se vuelcan para que te encuentres como en casa. Al local le hace falta una reformilla, aunque es muy pintoresco y acogedor, la paz y tranquilidad aqui esta asegurada, buenos precios y limpieza . En definitiva, pienso volver.

8/10 Good

Jarl, Coin, Málaga

Liked: Cleanliness, staff & service, property conditions & facilities
En la reserva ponía que la habitación tenia bidé pero no era así

2/10 Terrible

Aurora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El trato de la recepción desastre no hay cobertura de móvil y el WiFi ni funciona nunca el acceso al hotel super peligroso nos cambiamos la segunda noche

8/10 Good

Ardalan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Emese, Eslovaquia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pequeno paraiso escondido
El personal muy amable y al servicio a todas horas,lacocina riquissima,y el hotel esta situado dentro de la montana,perfecto para escapar de los dias aburridos y estresantes.tranquilidad 100% . Lo hemos disfrutado con mi pareja al maximo

8/10 Good

annie, pau

Liked: Cleanliness, staff & service
Charmant hotel, terrasse très sympa, belle piscine
Malgré l'absence de climatisation, nuit agréable Personnel accueillant souriant disponible Pas de bruit hotel calme

8/10 Good

Arto, Turku

Disliked: Staff & service
Good memories
Pidimme tosi paljon viikonlopusta. Ruoka oli hyvää ja ympäristössä paljon kivoja vaellusreittejä ja mahtavat maisemat. Hotellilla oli nuoria palvelutyttöjä, jotka olivat selvästi harjoittelijoita ja eivätkä osanneet hyvin kieliä tai palvelutaitoja. Kokeneempi henkilökunta osasi hienosti asiansa.

6/10 Okay

Verified traveller

Liked: Staff & service
Hotel muy bonito en el monte
Perfecto para unos días de tranquilidad, rodeado de naturaleza

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidad y buen entorno
Hemos disfrutado de una estancia agradable, cómoda y tranquila. Hemos estado bien atendidos y hemos disfrutado del entorno haciendo rutas de senderismo en un paisaje estupendo

10/10 Excellent

Réjane, Versailles

Liked: Cleanliness, staff & service
nous connaissions déjà cet hôtel
souhaitions effectuer quelques marches en montagne. situation de l'hôtel très bien

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Landschaftlich toll gelegenes Hotel
Das Hotel liegt sehr ruhig, von der Landstraße fährt man 5 km auf einer schmale Straße in die Berge. Die Zimmer sind einfach, aber geschmackvoll dekoriert. Ein schöner Pool lädt zum Schwimmen ein.

8/10 Good

Just me, Switzerland

Liked: Cleanliness, staff & service
Very nice old-fashioned hotel, lovely localisation
Very nice hotel, very quiet, with lovely localisation (hills and forest, perfect for trekking), very nice staff. But the description is false: There was no AC in the room (but it was still comfortably cold) and the breakfast was not a continental one. Every day it look exactly the same way: coffee/tea/colacao, 2 toasts, some jam, churros (with chocolate if requested), fresh orange juice and a cake, everything served to the table. It was nice, but after 4 days I had enough of this amount of sugar and dreamed about some ham and cheese.

4/10 Poor

lali, cádiz

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Los muebles castellanos nunca fueron bonitos
Ha sido un fin de semana fantastico, a pesar de la habitación . Con una pequeña reforma y un poquito de gusto en la elección de telas de colchas y cortinas y sobre todo el color de las paredes la habitación ganaría muchísimo y estaría en consonancia con los alrededores del hotel que son fabulosos

8/10 Good

antonio, malaga, spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
maravilloso entorno
preciosos senderos, vegetacion, bosque, vistas, el mirador, cerca del pueblo ojen con buenas tapas, carrillada, supertranquilo, limpio, buen precio, habitacion normalita con desayuno me hubiera faltado algo de queso o embutido si bien no era escaso, personal amable, facil de llegar buenas indicaciones