Balcony view
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Reviews of Hotel Al Andalus

3 out of 5
Hotel Al Andalus
Calle Siroco, 1, Nerja, Malaga

Reviews

6.8
Rating 10 - Excellent. 14 out of 98 reviews" "
Rating 8 - Good. 34 out of 98 reviews" "
Rating 6 - Okay. 32 out of 98 reviews" "
Rating 4 - Poor. 12 out of 98 reviews" "
Rating 2 - Terrible. 6 out of 98 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Maria Isabel

Stayed 1 night in Jul 2022

10/10 Excellent

Airat

Stayed 1 night in May 2022

8/10 Good

JULIE

Liked: Cleanliness, staff & service
Perfectly located for the famous caves
The hotel is only a 5 minute walk from the caves and has ample free parking, although it's about a 15 minute drive from the town centre (Euros 10 by taxi each way). There is a good restaurant and large bar with a terrace and a swimming pool when weather permits. The room was simply furnished, but quite large, and equipped with a TV and refrigerator, although it lacked a room-safe and we had problems with the aircon, which could be an issue in summer. The hotel is nearby the motorway, so traffic noise may be an issue. Staff were friendly and helpful. A very good value hotel and highly recommended for those visiting the caves, although not convenient for the town centre/seafront.
Stayed 1 night in Apr 2022

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A safe and friendly hotel with great food!
Of all the hotels in the Nerja/Maro area, Hotel Al Andalus remains my favourite. It's friendly, a good price, very clean, comfortable, and with nice large bath towels. As a female solo traveller safety is a priority and this hotel ticks all my boxes. Not to be missed is the dining experience. Menu of the day for lunch, or a la carte menu for dinner. Both reasonably priced. In the warm westher the outside patio is so pretty with mountain views in one direction and seaview in the other. This trip was no exception and i dined outside in the early evening enjoying one of the BEST fish soups i have ever tasted, followed by cod Mediterranean style. Both dishes were delicious. Compliments to the chef! Parking is in front of the hotel and is free and private. I left very early so had no opportunity to enjoy the breakfast, but from previous experience can attest to it's deliciousness. I look forward to my next visit.
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very expensive for what you get.
The room was very poor for £100 a night. The air conditioning was on permanently at a set temp and noisey. Bathroom was dirty and very small bath with a poor shower. The sink didn’t have a plug. Staff were nice and friendly. One night was more than enough.
Stayed 1 night in Aug 2020

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, very comfortable
This small family run hotel is situated on the outskirts of Nerja, on the edgoe of Maro. It's easy to get to, and pleasant to stsy in. My stsy this time was for one night. I have stayed here previously and even then it was spotless, but now with the Corona Virus they have put in extra measures. They are constantly sanitizing the eating area, not just the tsbles when guests have moved away, but also the chairs. Tthere is enough space for social distancing. The staff wear masks. The once buffet breakfast is no konger, instead they bring the buffet on small plates to your table. The €9 menu of the dsy for dinner last night was superb, as was the house rose wine at €2.50 a glass. I cannot recommend this little hotel enough. It's basic but clean and comfortable. In the room there is no tea/coffee, but there is a fridge to keep the water cold. The beds are so comfortable. You can hear the motorway, but you csn also see the sea. It's very close to the Nerja Caves.
Stayed 1 night in Jul 2020

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This hotel is not centrally located so without a car I don't know how we would have managed. Contrary to the other reviews I found the staff to be friendly and polite, particularly with my two rambunctious children. The swimming pool was great for younger kids as there is no deep end. The room was spacious and clean, although outdated. The breakfast was ok - lots of baked goods. This is a good place to stay and explore surrounding towns and beaches.
Stayed 2 nights in Jul 2019

6/10 Okay

Steven

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stay somewhere else.
Let me start off by saying that I had no problem with the staff of the hotel, they were nice and helpful however the overall cleanliness and the facilities could have been so much better and they are what let the hotel down. The bathroom was not clean and the shower door did not close all the way and in fact was hanging off the rollers at the bottom. On the Balcony there was a table and underneath it was covered in old cobwebs, I knew they were old because they were covered in dust, the room came with a fridge but the location of that item prevented the opening of the wardrobe properly. The food was average and the breakfast had no hot items but it is a roadside hotel and was super cheap so I would not expect to have everything, all in all even though the bed was super comfortable I would not stay here again.
Stayed 1 night in May 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
I was made so welcome by Lucia and Charlotte. My room was very clean and comfortable with loads of hot water and towels. The view was great, and I enjoyed the privacy and quietness to do my work. I ate each evening in the hotel and had the menu del dia for 9 euros and it was fantastic. The buffet breakfast was cold but plentiful, and the coconut and pinenut cake amazing. The location is very good, just outside Nerja, so quieter, but walkable into Maro. I thoroughly recommend this hotel. This will be my hotel of choice when I need to stay in the area.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Room was adequate but not clean and had ants everywhere.
Stayed 1 night in Aug 2018

8/10 Good

Mark, Faringdon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and good value
Comfortable rooms, friendly staff, a decent restaurant and a convenient location for getting around this part of southern Spain.
Stayed 6 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Not What we expected?.
we arrived to find no rooms booked, and the hotel fully booked after about an hour ,they took the 6 of us up a street next to the hotel to 3 rooms with on sweet bath/shower, and no hot water for 2 of the 4 days we were their, as fore Double Room,Balcony,Partial Sea View, we never got what we hopped and paid for Itin;7351677865505 I keep reading your itinerary; Your reservation is booked.so no need to call us to reconfirm this reservation. !!!
Stayed 4 nights in Jun 2018

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been all over southern Spain & this was our favourite hotel! We were sceptical reading the reviews here, & it was quite inexpensive, but are SO happy we took the chance.Anna was seemingly unfriendly at first but we realized she was just very shy & we encouraged her. She was a delight & took good care of us! The rooms were small as is typical in Europe, but the arrangement of the furniture made them very adequate in size. It was the cleanest place we have been in. It was so refreshing to stay here, it felt like Spain, not some generic hotel that could be anywhere in the world! We had dinner at the hotel both nights because it was so good. The highway is close but there really was not much noise. it was convenient to the area if you have a car. We decided to add an additional night. We were sad to finally leave!!
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Close to attractions. Staff over worked, multi tasking doing many jobs, therefore not efficient or timely with service Poor wifi in rooms

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to attractions. Reasonable. Parking on site. Adequate restaurant. Too little staff to do all jobs, so bear on mind they are multi tasking.

6/10 Okay

Verified traveller

Dated but clean.
Dated but for a family of 4 we got a living room too. Water pressure was low. Internet was not in the room and only in the lobby. Even in the lobby it did not seem to work and I was given the excuse that there may be too many users. However, this was a reasonable deal in the area and clean.

4/10 Poor

Kathleen

Disliked: Staff & service
Tanguerous
This hotel is in need of being refurbished it was very clean and the cleaner cheerful Elizebeth who checked us in very nice but the rest of the staff were sullen and did not smile or want to serve they all spent too much time talking amongs them selves instead of greeting ther customers We only stayed 1/2 of our booked and payed for Stay never again
Stayed 8 nights in Dec 2017

8/10 Good

Anton, margate uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in a small village
A quite hotel even with the hi way so close , if your driving it's great they ample parking. Nerja is about two miles , I found it easier just to take a taxi. The staff are great very friendly and more than helpful . The restaurant is good and well priced . One note I would add is check how you are getting from the airport. It could end up costing you a lot. Would I go back . yes sure , being in the town would be make sense . but where's the fun in that .
Stayed 5 nights in Nov 2017

6/10 Okay

Steve, Chepstow

Liked: Cleanliness, room comfort
Convenient to Nerja Caves
On a bus route very handy for Nerja town also HQ of Royal British Legion
Stayed 2 nights in Nov 2017

6/10 Okay

Roger, UK

Liked: Cleanliness, staff & service
Good overall
Staff were friendly. Good location with ample parking. The bed was comfortable and the room relatively quiet.
Stayed 5 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2017

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, plenty of hot water and great shower pressure. Simple and budget hotel.
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Worst hotel I have stayed in in Andalucia.
Chaotic checkin. Poor food. Miserable staff. Breakfast ok but mouldy fruit

2/10 Terrible

Disgusted!!!

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service, do NOT waste your time
We booked this hotel 3 months in advance, along with 9 other hotels for a 2 week vacation. This hotel was by far the the one and only POOREST experience we have ever had - anywhere. They gave away our reserved room. The attitude and communications from hotel front desk was - "Not our problem". We had to leave the hotel, and drive 2 hours to next city on our trip and forget about sightseeing Nerja - ALL BECASUE OF THIS HOTEL'S LOUSY CUSTOMER SERVICE. DO NOT BOOK OR STAY AT THIS HOTEL. THEY DO NOT CARE ABOUT YOU AND THEY DO NOT UNDERSTAND THE WORDS CUSTOMER SERVICE.

6/10 Okay

Laura

Liked: Cleanliness
Budget friendly hotel
Nice clean hotel. Friendly staff. Our rooms were a bit loud due to proximity to restaurant/ kitchen.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

8/10 Good

Jason, Romford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet get-away
Very quiet hotel with amazing staff who were very welcoming and all spoke very good English. It´s a little bit out of the way so can be tricky getting in and out of town, but if you want a nice quiet little place to stay, this is definitely the right choice.

8/10 Good

Hans

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Return visitor
Only one night this trip but impressed with new bathrooms since last time.

6/10 Okay

Rose, Victoria, BC

Liked: Cleanliness, staff & service
Good hotel with few frills.
The perfect part of this hotel, it is a very short walk to the caves of Nerja, which we wanted to see.

6/10 Okay

joanna

Liked: Cleanliness, staff & service, room comfort
Great for a stop over to visit the caves.
The staff were wonderful. They have us lots of information on arrival, were very helpful. We were also able to choose out evening meal from the €9 lunch menu. The portion sizes were enormous. Great fot visiting the caves but far from the beach. Accessibility for children and the elderly very difficult. You need to go to the Nerja beaches by bus or car.

10/10 Excellent

Angeline, Estepona, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleasant Hotel.
Hotel Al Andalus is a very pleasant hotel and very good value for money. We stayed for three nights and found the staff to be very helpful. There was a good selection of food for breakfast and it didn't close until 11.00 a.m. We ate in the restaurant each evening and found the food to be very good value with excellent service. Our room had a tiny balcony with a lovely view down to the sea. The beds were comfortable. The bathroom was nice but the plumbing was rather noisy, especially the toilet. There is a plenty of parking space. This was our second visit to this hotel and we will definitely stay again.

10/10 Excellent

Leonard, La Atalaya Malaga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple of days on the coast
We had some business to do in Nerja so we decided to have a couple of night stay over. From previous experience we knew that town center hotels had no parking and long stay in the municipal car parks is extortionate. We booked Al Andalusia because it is only a 5 minute drive to the town and beaches and you are within walking distance of the famous caves. The hotel is close to the motorway but we had no problems with the noise. On the first afternoon we sat around the pool and chilled out. There is a cafe / restaurant / bar but unfortunately food is not available between 2 and 7 p.m. (Our only negative). We had breakfast as part of our package (buffet style) and this was more than adequate. Overall we had a good stay, rooms were clean and the staff were very friendly. We'd definitely use again.

8/10 Good

limouni

Liked: Property conditions & facilities, room comfort
Nice hotel for the price and good location
I spent 2 days in this hotel. Good location, the room was OK with a spacious terrace. The price is good for the location.

10/10 Excellent

Ian, Shropshire England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel with parking right outside. Nice and quiet place to stay and relax

6/10 Okay

Sarah, San Diego

Disliked: Staff & service, room comfort
Expensive for what it was
It is a few minutes walk from the caves of Nerja. You must have a car to drive to anything else. It was expensive for what it was. The AC didn't work. It was so hot. The staff answered questions, but didn't go out of their way to welcome us or tell us about the town.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Lovely people, great food

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
It was ok.
The room was ok but could do with modernisation. The shower curtain was ripped and so was hanging off at one end. The wooden furnishings in the bathroom should be got rid of and the chrome taps etc need to be cleaned properly and the shower head needs to be cleaned or renewed as didn´t get a good shower from it. We would have used the pool but it is extremely small and the hotel was very busy. On the plus side, it is a 5 minute walk to the caves which is well worth the visit and also just a 10 minute walk to a lovely village called Maro where we ate in the evening. The village is very twee and the food we had was excellent. The best gambas pil pil anywhere!! For 1 night it was good but wouldn´t want to stay for more than that..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great for touring.
Good hotel for a couple of nights, close to main road and caves. Food superb for money.

8/10 Good

Ros, Hertfordshire

Liked: Cleanliness, property conditions & facilities, room comfort
Good pool and covered free car parking.
Nice hotel. Unhelpful woman on reception. Little information on caves despite being only 300 metres away

8/10 Good

Joaquín

Stayed 1 night in Dec 2023

4/10 Poor

Mariola

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Bill

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Adriana

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Begoña

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar muy bien situado para el turisteo, con zona de aparcamiento y a 3 min andando de las cuevas de Nerja. Habitación simple, con lo esencial, muy limpio y sin ruido, perfecto para descansar. Repetiría sin lugar a dudas. Lo único, no recomiendo el desayuno buffet, poquísima variedad en todos los sentidos.
Stayed 2 nights in Aug 2023

2/10 Terrible

Julia

Stayed 1 night in Jul 2023

4/10 Poor

Christopher

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I did not like the staff. Some of them seemed very unfriendly and lazy! The bathroom in the room was awful. Shower and dryer didn’t work properly. The shower seemed dirty too. The location was awful! At least an hour of walking until you reach centrum of Nerja. The beds must be made out of stone, definitely the worst bed I’ve ever experienced. The lunch on the hotel was good and the balcony was nice tho
Stayed 5 nights in Jun 2023

8/10 Good

Jan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023