Front of property

Reviews of Barceló Malaga Hotel

4 out of 5
Barceló Malaga Hotel
C/ Heroe de Sostoa 2, Vialia Railway Station, Málaga, Malaga

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1000 reviews" "
Rating 8 - Good. 340 out of 1000 reviews" "
Rating 6 - Okay. 84 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Gobinath

Liked: Cleanliness, property conditions & facilities
Rooms were modern and clean and closer to station. However, even though the room had kettle, coffee, tea and milk,when they were over ( as I stayed for few days), went to the reception to ask for refills. But the gentleman said, they are not complementary and said he would 'order for me' which I will receive in the evening. All along he kept saying they were not complimentary and he would still order. I'm not sure if that's the policy. If yes not sure why they had kept them in the first place. Anyway I did get a refill (only once). Otherwise the stay was pleasant.
Stayed 4 nights in Mar 2024
Response from Hotel Management Barceló Malaga on Mar 12, 2024
Dear Guest,Thank you for sharing your experience with us.We are sorry that the solutions provided during the stay were not satisfactory. We appreciate your feedback regarding the amenities provided in your room and the refill service. Our aim is to ensure that all aspects of our guests' experiences are seamless and enjoyable, and we regret any inconvenience you faced.We're delighted to hear that you found the rooms to be modern, clean, and conveniently located close to the station. It's also gratifying to know that the overall cleanliness of our hotel and the condition of your room met your expectations, contributing to a pleasant stay.We hope to welcome you back. Best wishes,Hotel ManagementBarceló Malaga

4/10 Poor

Esteban

Travelled with partner
Liked: Staff & service
Disappointing Room Experience Despite the promising exterior of the hotel, the room itself fell far below expectations. To start, the room 338 felt old and neglected. It was evident that maintenance was lacking, as the furnishings showed signs of wear and tear, and the overall cleanliness left much to be desired. The presence of a lingering unpleasant odor only added to the discomfort of the stay. Moreover, the room was overpriced for the dismal quality it offered. The mismatch between the cost and the condition of the room was glaringly apparent, leaving me feeling like I had paid far too much for far too little. In conclusion, this room was a disappointment in every aspect – from its state of disrepair to its inflated price. I would not recommend it to anyone seeking a comfortable and satisfactory stay.
Response from The Management Team of Barceló Málaga on Feb 23, 2024
Dear Esteban,Thank you for taking the time to share your feedback.We apologize that your stay did not meet the high standards we strive to uphold. Your comments regarding the condition of room you were allocated in are concerning, and we are looking into them with the utmost attention. We are sorry that the solutions provided during the stay were not satisfactory. It's disappointing to hear that there was an aspect of cleanliness and an unpleasant odor that detracted from your comfort. We're pleased to note, however, that you found our service to be commendable and we are grateful for your kind recognition of our team's efforts to provide excellent service.Kind regards,The Management Team of Barceló Málaga

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a short, just is transit, but I did have time to enjoy the 8th floor pool area and an excellent meal. The front staff personal were excellent. .
Stayed 1 night in Feb 2024
Response from The Management Team of Barceló Málaga on Feb 20, 2024
Dear Carol, Thank you very much for your kind feedback.We are delighted to hear that you enjoyed the pool area on the 8th floor and had an excellent meal during your short stay. It is also heartening to know that our front staff made a positive impression with their excellent service.Your satisfaction with the room cleanliness, hotel condition, service, and amenities truly means a lot to us, and we are thrilled that these aspects contributed to a memorable experience for you.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

10/10 Excellent

Davina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay as per usual
Stayed 1 night in Feb 2024
Response from Equipo de Dirección Barceló Málaga on Feb 13, 2024
Dear Davina,Thank you for your positive feedback.We're thrilled to read that you had a lovely stay and that you were pleased with the cleanliness, hotel condition, service, and room amenities. It's always a joy to know that our guests appreciate the effort our team puts into ensuring a comfortable and enjoyable experience. The high marks you've given us in these areas reflect the meticulous attention to detail and dedication to hospitality that we strive for at our establishment.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Dirección Barceló Málaga

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is exceptional if part of the reason for coming to Malaga is to use it as a base for travelling around Andalusia. Just falling out of bed and being on a train platform within 5 minutes just cant be beat. The room was perfect. Thank you.
Stayed 9 nights in Jan 2024
Response from The Management Team of Barceló Málaga on Jan 30, 2024
Dear James, Thank you very much for your kind feedback.We are happy that you found our location to be so convenient. The satisfaction of our guests during their stay is very gratifying and we are delighted to hear that your time with us was so enjoyable.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

10/10 Excellent

Andrew, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and new rooms. Expedia didn’t submit our bed preference, so we had to change rooms and landed up on the lowest floor looking onto the station roof. Convenient to walk to the old town, right by the station.
Stayed 1 night in Jan 2024
Response from The Management Team of Barceló Málaga on Jan 23, 2024
Dear Andrew,Thank you for your review.We are sorry that the room allocation initially did not meet your expectations. It is our priority to provide a room that suits all your needs, and although we offer rooms with various views, we regret any inconvenience caused during your room change. It's great to hear that you found our rooms spacious and well-maintained, and we're delighted that our proximity to the old town added convenience to your stay.We hope to welcome you again in the future. Best regards,The Management Team of Barceló Málaga

10/10 Excellent

catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Everything was amazing!
Stayed 4 nights in Dec 2023
Response from The Management team of Barceló Málaga on Jan 8, 2024
Dear Catherine,Thank you for your positive feedback.We are thrilled to hear that you had a good stay with us.We look forward to welcoming you back on a future occasion!Best regards,The Management team of Barceló Málaga

10/10 Excellent

Jose R, Hialeah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since de 1st day the whole staff was incredible. Nacho Lorena Jorge increibles
Stayed 5 nights in Dec 2023
Response from The Management Team of Barceló Málaga on Dec 30, 2023
Dear José, Thank you very much for your kind feedback.We're thrilled to hear that our staff, including Nacho, Lorena, and Jorge, made a remarkable impression on you with their incredible service. Your appreciation of the room's cleanliness, the hotel's condition, the overall service, and the amenities provided reflects the high standards we strive to uphold for our guests.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

10/10 Excellent

Maryam, Los Angeles

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Lovely stay, had a junior suite which was big enough for x2 adults and x2 children, room was great well equipped and the Tv even had British channels 1-5 and children’s tv as well as French and German. I had requested the pull out bed be set up which it wasn’t, however a quick trip to reception rectified the issue swiftly and they even gave us some extra goodies for issue which was a pleasant surprise. The pool area was good, the pool was cold, but there was excellent 360 views across the city. The hotel is situated by a shopping centre and next to the train station and metro, not that you would notice as I couldn’t hear noise from anyone or trains just the occasional siren. The breakfast was well worth the extra pennies as well, loads of choice, fresh omlettes and pancakes as well the usual cold and hot meats etc. overall well placed hotel 15 mins from the airport with great links into town, friendly accommodating staff and nice atmosphere. Would definitely stay again and worth the money. Even got a bit of cake for my birthday which they noticed from check in details rather than asking!!
Stayed 2 nights in Nov 2023
Response from The Managment team of Barceló Málaga on Dec 5, 2023
Dear Guest,Thank you for sharing your review.We're delighted that the Junior Suite provided ample space and comfort for your family, and that our selection of TV channels added to your enjoyment. We apologize for any inconvenience with the setup of the pull-out bed, but are pleased that our reception team was able to address this swiftly. It's great to know that our breakfast offerings and the panoramic city views from the pool area contributed positively to your visit. Your recognition of our strategic location and the friendly atmosphere provided by our staff is much appreciated. Furthermore, we're touched to have been a part of your birthday celebration.We hope to welcome you back. Best wishes,The Managment team of Barceló Málaga

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station. Great for departure to airport. Dinner was very good. Breakfast excellent. Price a bit higher due to Expedia booking. Recommend booking direct or other less expensive agent.
Stayed 1 night in Nov 2023
Response from The Managment team of Barceló Málaga on Nov 20, 2023
Dear Richard,Thank you for your review.We're delighted to hear that the proximity to the train station enhanced your departure experience and that you found the dinner and breakfast offerings to your liking. It's wonderful to know that the quality of our meals contributed positively to your stay. We're always looking for ways to provide the best value to our guests. We are sorry that the solutions provided during the stay were not satisfactory.We look forward to welcoming you back. Best regards,The Managment team of Barceló Málaga

10/10 Excellent

Fiona

Stayed 2 nights in Nov 2023

10/10 Excellent

Cynthia Enid Moyet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have a blast.. hotel very safe clean and good breakfast ! Location perfect beside maria zambrano train station also malaga bus station 2 min walking ..train station have a variety of stores and restaurants
Stayed 6 nights in Oct 2023
Response from The Management Team of Barceló Málaga on Nov 2, 2023
Dear Cynthia Enid,Thank you for your positive feedback.We are thrilled to hear that you found our hotel to be clean, safe, and offering a good breakfast. Our B-LikEat buffet breakfast is designed to provide our guests with a healthy and nutritious start to their day. It's also great to know that you appreciated our convenient location next to the María Zambrano train station and the Malaga bus station, making it easy for our guests to explore the city and its surroundings.We look forward to welcoming you back on a future occasion.Best regards,The Management Team of Barceló Málaga

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We stayed in the Barcelo Malaga on the first and last night of our recent trip to Andalusia and we loved it both times. We chose the hotel because of its proximity to the train station and we are very glad we did. It is very modern and clean, the rooms are very well equipped, the beds are comfortable and we really liked the outdoor area. We sat out both nights and made the most of the fabulous weather. The slide is fun too!
Stayed 1 night in Sep 2023
Response from The managment team of Barceló Málaga on Oct 9, 2023
Dear Adrian, Thank you very much for your kind feedback.We are delighted to hear that you enjoyed your stay with us and appreciated our modern design, as well as the rooms and comfortable beds. It's great to know that our outdoor area and proximity to the train station added to your positive experience. We are also glad that you had fun using the slide and enjoyed the fabulous weather during your stay!Once again, thank you for your kind words and we hope to welcome you back in the future.We look forward to welcoming you back for another memorable experience.Best wishes,The managment team of Barceló Málaga

6/10 Okay

Keijo

Travelled with group
Liked: Cleanliness, staff & service
Used to be an exceptional hotel in its hayday but now getting tired and dated. The aircon was noisy but without it was too hot for a restful night, aircon was set at 23C, which itself is comfortable temperature for sleeping, but when the air-conditioning unit kicks in the resonance was enough to wake us. The laminate flooring is creaking as it is detached from the base layer. Five stars for the staff.
Stayed 1 night in Oct 2023
Response from The managment team of Barceló Málaga on Oct 4, 2023
Dear Keijo,Thank you for your review.We are delighted to hear that our staff made a positive impression on you and appreciate your kind words about their service. However, we are sorry to hear about the issues you experienced with the air conditioning and the laminate flooring in your room. We understand how important a restful night's sleep is and apologize for any inconvenience this may have caused. Our team is constantly working on maintaining and updating our facilities to ensure a comfortable stay for all our guests; so we will have this checked.Once again thank you for your words as they help us to grow our services. Best regards,The managment team of Barceló Málaga

10/10 Excellent

Adel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Regla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malaga Fun
Love the location of this hotel because it is directed connected to train station. The hotel is only about 15 minutes from the town center. The only inconvenience is getting out of the parking lot because of an unmanned guard gate. It took our Uber 15 minutes to simply be allowed out of the parking lot.
Stayed 1 night in Sep 2023
Response from The Management Team of Barceló Málaga on Sep 28, 2023
Dear Regla,Thank you for your review.We are delighted to hear that you appreciated our convenient location with direct access to the train station and the proximity to the town center. We strive to provide our guests with a comfortable and enjoyable stay, and your positive feedback is truly appreciated.However, we apologize for the inconvenience you experienced with the parking lot exit. We understand that this may have caused some frustration, and we will look into ways to improve this aspect of our service. Your feedback is valuable to us, and we will take it into consideration for future improvements.We hope to welcome you back. Best wishes,The Management Team of Barceló Málaga

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel-low walkability though
Nice Hotel great staff ,bit of a walk from key spots though but good transportation nearby.
Stayed 5 nights in Sep 2023
Response from The Management Team of Barceló Málaga on Sep 27, 2023
Dear Wayne,Thank you for your review.We are delighted to hear that you found our staff to be great and appreciated the cleanliness and comfort of our rooms. It's always a pleasure to receive positive feedback from our guests.We understand that you found the hotel's location to be a bit far from key spots. However, we are glad to know that you were able to take advantage of the good transportation options nearby. Our hotel is indeed conveniently connected to the AVE high-speed train station and is just a 20-minute walk from Málaga Cathedral and the Picasso Museum.We hope to welcome you again in the future. Best regards,The Management Team of Barceló Málaga

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Sep 2023
Response from The Management Team of Barceló Málaga on Sep 19, 2023
Dear Tony, Thank you very much for your kind feedback and for your recommendation to the travel community!A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

8/10 Good

Edward

Stayed 2 nights in Sep 2023

10/10 Excellent

Marjorie, Worcester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accessibility, friendly staff
Stayed 2 nights in Sep 2023
Response from The Management Team of Barceló Málaga on Sep 20, 2023
Dear Marjorie,Thank you for your positive feedback. We really appreciate your recommendation to the travel community!We are delighted to hear that you appreciated our accessible facilities and found our staff to be friendly. Our team strives to provide excellent service to ensure a comfortable stay for all our guests. We are also glad that you enjoyed the cleanliness of the room, the hotel's condition, and the amenities provided.Once again, thank you for your kind words and positive feedback.We look forward to welcoming you back on a future occasion.Best regards,The Management Team of Barceló Málaga

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for travellers.
Overall, we enjoyed our 4 nights but not without some reservations. The hotel is part of the central station/shopping mall complex so it's a fantastic location for those arriving in Malaga by train - even from the airport. On entering the hotel late on a Saturday afternoon, the first thing we noticed were some slightly unpleasant odours. The odours are obvious in the underground and around the Guadalmedina river so we assumed it's some kind of local drainage problem. At the end of a long hot day you can even smell it in communal areas up on the 6th floor - thankfully not in the room though which is an important point to make. The relatively small rooftop patio was crowded when we arrived, a little less so on following days. The pool is about 2.5metres x 5metres and therefore a little on the small side but it's ok for cooling down at the end of the day. On our first morning (Sunday) the breakfast area was crowded. The food selection is reasonable and they seem to make some small changes every day. A powered shutter blind in the room was a nice touch and it keeps the room dark if you want to lay in. A kettle was provided in the room but no complimentary tea, coffee or milk which seems a little poor for a hotel charging as much as the Barcelo. The staff we met were very helpful and friendly with good English skills. If you do book this hotel, you will probably enjoy it, don't pass up the opportunity of using the slide between the 1st floor and the reception area.
Stayed 4 nights in Sep 2023
Response from The Management Team of Barceló Málaga on Sep 15, 2023
Dear Barry,Thank you for your review.We are delighted to hear that you appreciated our convenient location, being part of the central station and shopping mall complex, making it easy for guests arriving by train or from the airport. It's great to know that you found our staff helpful and friendly, and that you enjoyed the unique feature of our slide between the 1st floor and the reception area.We apologize for any unpleasant odours you may have experienced during your stay. We assure you that we maintain high standards of cleanliness and hygiene throughout our hotel. We appreciate your feedback on the rooftop patio and pool, and we continuously strive to improve our facilities for our guests' enjoyment. We are glad that you found our breakfast selection reasonable and that you enjoyed the powered shutter blind in your room for added comfort. Regarding the complimentary tea and coffee, we do provide complimentary water, tea, and coffee in our Superior category rooms, along with other additional features. We hope you consider booking one of these rooms for your future stays to enhance your experience.We hope to see you again in the future. Kind regards,The Management Team of Barceló Málaga

10/10 Excellent

Parveen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, great location. Staff are great, can not do enough for you. Always go out of there way to help you. Would come back here anything time.
Stayed 1 night in Sep 2023
Response from The Management Team of Barceló Málaga on Sep 13, 2023
Dear Parveen,Thank you for your positive feedback. We are thrilled with your lovely comments!We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back on a future occasion.Best regards,The Management Team of Barceló Málaga

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip with friends
Great hotel in an excellent location. Rooms were clean and mostly well maintained. Breakfast buffet was fantastic with a great choice of food and drinks. We loved the hotels USP! A slide to the bar - great fun!
Stayed 3 nights in Sep 2023
Response from The Management Team of Barceló Málaga on Sep 14, 2023
Dear Guest,Thank you for taking the time to review your stay.We are delighted to hear that you found our location to be excellent and appreciated the cleanliness of our rooms. It's great to know that you enjoyed our fantastic breakfast buffet, offering a wide variety of food and drinks to start your day on a healthy note.We also appreciate your enthusiasm for our unique slide feature, which adds a touch of fun to our avant-garde design. Our goal is to provide memorable experiences for our guests, and we are glad that you had a great time with your friends during your stay.We look forward to welcoming you back in the future, Best regards,The Management Team of Barceló Málaga

8/10 Good

Michael, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was exactly as advertised.. The one thing to note is that the pool is very shallow (maybe 3 feet). This isn't a problem but just something to note.
Response from The Management Team of Barceló Málaga on Sep 12, 2023
Dear Michael,Thank you for your review.We are delighted to hear that you found our property to be exactly as advertised. We appreciate your kind words regarding our cleanliness and service. Regarding the pool, it is indeed designed to be shallow for a more relaxing experience, and we apologize if this was not to your preference.We hope to welcome you again in the future. Best regards,The Management Team of Barceló Málaga

10/10 Excellent

Graham, Newcastle Upon Tyne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel in a great location, train station on your doorstep, shopping centre as well. Pool on the roof with a good bar, what more could you want.
Stayed 4 nights in Sep 2023
Response from The Management Team of Barceló Málaga on Sep 12, 2023
Dear Graham, Thank you very much for your kind feedback and for your fantastic comments about your stay with us!We are thrilled to hear that you found our location to be convenient, with the train station and shopping center right at our doorstep. It's great to know that you enjoyed our rooftop pool and bar, offering a relaxing atmosphere and stunning views of the Malaga skyline.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

8/10 Good

Aracelia, Goshen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is ok but could use a little upgrade
Stayed 1 night in Sep 2023
Response from The Management Team of Barceló Málaga on Sep 6, 2023
Dear Aracelia,We appreciate that you took the time to share your experience with us.We are glad to hear that you found our service to be excellent during your stay. However, we understand that you felt the room amenities could use an upgrade. We appreciate your feedback and will take it into consideration as we continuously strive to improve our guests' experience.We are sorry for any inconvenience you may have experienced during your stay and hope that you were still able to enjoy our hotel's prime location, modern design, and unique features.We look forward to the pleasure of welcoming you back on future occasions.Best regards,The Management Team of Barceló Málaga

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a good location next to the main train station. Very quiet, comfortable hotel, huge bed, nice modern bathroom and 4 lifts that meant you don’t wait an age for one to come along. We only had a sandwich one lunchtime but that was good. Two gripes - the overhead shower was dismal, hardly any flow at all but there was a powerful hand held shower in mitigation. And we waited 15 minutes to check out at 10.00hrs. Not all stations were manned (unlike when we checked in at 14.30hrs on Sunday afternoon) and one guy must’ve taken 10 minutes to check in one couple. Would recommend but plan your exit carefully!
Stayed 1 night in Sep 2023
Response from The Management Team of Barceló Málaga on Sep 6, 2023
Dear Colin,Thank you for sharing your experience.We are delighted to hear that you appreciated our convenient location, quiet and comfortable atmosphere, and the spacious bed in your room. It's great to know that you enjoyed the modern bathroom and efficient elevator service as well. However, we regret to hear about the issues you encountered with the overhead shower and the check-out process. We apologize for any inconvenience this may have caused. We will take your feedback into consideration and work on improving these aspects to ensure a better experience for our future guests. Your satisfaction is important to us, and we appreciate your valuable input.We hope to welcome you back in the future. Best wishes,The Management Team of Barceló Málaga

10/10 Excellent

Zoe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a group of 3 girls, the room was great with 3 seperate beds. Breakfast there was enough to choose from. We got the train from the airport to the accommodation as it was only a couple of euro. Train station is next door to hotel which was great too. The slide in the hotel just makes it very unique and fun. Overall I would definitely stay here when I return to Malaga. Beautiful city
Stayed 3 nights in Aug 2023
Response from The managment team of Barceló Málaga on Aug 29, 2023
Dear Zoe,Thank you for your positive feedback.We are delighted to hear that you and your friends enjoyed the spacious room with separate beds, as well as our diverse breakfast options. It's great to know that our convenient location next to the train station made your arrival from the airport easy and affordable. We're also thrilled that you found our unique slide to be a fun addition to your stay. Malaga is indeed a beautiful city, and we're glad our hotel could contribute to your memorable visit.We look forward to welcoming you back on a future occasion.Best regards,The managment team of Barceló Málaga

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barcelo Malaga is accessible through the train station. The location is about a 15 minute walk to the plaza. Getting a cab to the port area and beach is inexpensive, quick and well worth it!
Stayed 5 nights in Aug 2023
Response from The Managment team on Aug 14, 2023
Dear Monica,Thank you for your positive feedback.We are delighted to hear that you appreciated our convenient access to the train station and found the location suitable for exploring the city.Thank you for highlighting the cleanliness of our rooms, the hotel's condition, and the excellent service provided by our staff. We strive to offer a comfortable and memorable stay for all our guests and will share your comments with the whole team as per motivation for them.We look forward to welcoming you back on a future occasion.Best regards,The Managment team

10/10 Excellent

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely amazing! We would highly recommend. The staff are exceptional. Very clean, safe, quiet. Comfy beds and pillows.
Stayed 3 nights in Jul 2023
Response from The Management Team of Barceló Málaga on Aug 12, 2023
Dear Paul, Thank you very much for your kind feedback.We are thrilled to hear that you found our property amazing and highly recommendable. It's great to know that our exceptional staff made a lasting impression on you. We take pride in maintaining a clean, safe, and quiet environment for our guests to enjoy, and we're glad that you appreciated the comfortable beds and pillows in our rooms.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

10/10 Excellent

Harley Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Good facilities. Nice varied breakfast. Comfy room and great size bed. Fabulous location for train, and a short 20 min walk into main centre. Note: pool is not massive, but great for a quick dip to cool you off. House keeping can run quite late in day, so room not always cleaned by 4pm, but not an issue if out and about.
Stayed 7 nights in Jul 2023
Response from Hotel Management Barceló Málaga on Aug 7, 2023
Dear Emily,Thank you for sharing your review.We are delighted to hear that you enjoyed our facilities, comfortable room, and great-sized bed. It's wonderful to know that our varied B-LikEat breakfast met your expectations and that our location was convenient for your train travels and exploring the main center of the city. We appreciate your kind words about our rooftop pool, even though it's not massive, we're glad it provided a refreshing dip for you. Regarding the housekeeping schedule, we apologize if the timing was not ideal for you and will take your feedback into consideration for future improvements.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Hotel ManagementBarceló Málaga

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the railway station
Stayed 12 nights in Jul 2023
Response from Equipo de Dirección Barceló Málaga on Aug 3, 2023
Dear Graham, Thank you very much for your kind feedback.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Dirección Barceló Málaga

6/10 Okay

Doly, Hyde Park

Travelled with family
The hotel have everything close to us
Stayed 6 nights in Jul 2023
Response from The Management Team of Barceló Málaga on Aug 1, 2023
Dear Doly,Thank you for reviewing your stay with us.We are happy that you found our hotel to be in a central location for your visit to Malaga . However we would like to have more details about what we could have done better to imrove your experience at our hotel.We would be thrilled to count you among us once again.Kind regards,The Management Team of Barceló Málaga

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Irfan

Stayed 2 nights in Jul 2023

8/10 Good

Frédéric

Stayed 1 night in Jul 2023

8/10 Good

bindya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our check in was smooth and easy and room was very clean and fresh. We loved the fact that it was located next to the train and bus stations so our excursions were easy to get to. The restaurant in the lobby was great and the wait staff friendly and efficient. It didn’t seem as if the patio was so close to a main road and we spent a few hours there every night without being told we were sitting too long. The only negative thing was that we attempted to go to the rooftop bar at least 3 times. Once we were told at 1015pm that it closed at 10pm. The next night we went up at 730pm And it was closed and, on the third attempt, we went at 5pm and it was closed! It was very disappointing that there was no clear messaging. Other than that, would recommend this hotel for a nice place to stay while in Malaga if you are planning excursions outside of town also. It is at least a 20min walk to the old quarter however. So not central for that piece of it, but still a reasonable distance.
Stayed 4 nights in Jun 2023
Response from The Management Team of Barceló Málaga on Jul 19, 2023
Dear BindyWe appreciate that you took the time to share your experience with us.We are pleased that you enjoyed staying at our hotel and that our team were attentive to your needs. We are also pleased that you found our location convenient.However, we are sorry that our bar didn't meet all your expectations and would be interested in receiving more details on how we could have improved your experience. Our rooftop pool is open everyday from 9 until 9 pm and our B-Heaven Bar from 12 to 9 pm during our summer season. This information is available at reception and in our Barceló App.We look forward to the pleasure of welcoming you back on future occasions.Best regards,The Management Team of Barceló Málaga

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hreat stay
Great hotel couldn't be easier to get to from the airport. Very modern with massive beds so comfy large bathroom with amazing shower. Easy to get to old townvand the beach. Nice touch my wife celebrated her birthday while there and the delivered a bottle of Cava and some chocolates to the room thought that was very nice of them.
Stayed 4 nights in Jun 2023
Response from The Management Team of Barceló Málaga on Jul 1, 2023
Dear Paul, We would like to thank you for choosing our Barceló Málaga hotel for your holidays and for sharing this wonderful feedback of your recent stay among us, It is indeed very rewarding to read that we have exceed your expectations and that you appreciate our birthday surprise! Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.It is a pleasure to know that our strategic location helped make your stay enjoyable.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing stay. Very helpful reception staff and comfy beds. Couldn’t fault the hotel.
Stayed 2 nights in Jun 2023
Response from The Management Team of Barceló Málaga on Jun 30, 2023
Dear Amy,Thank you for making our Barceló Málaga your choice hotel on this occasion and for your very kind recommendation to the travel community of Expedia. We are pleased that you had an enjoyable stay with us and appreciate your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.We also thank you for highlighting our high standards; we strive to give total confidence in this area, being fully aware that this is a top priority for our guests.We look forward to welcoming you back on a future occasion.Best regards,The Management Team of Barceló Málaga

6/10 Okay

Keith

Liked: Staff & service
Disliked: Room comfort
OK for a stay while in transit
Hotel can be accessed from the train station, although it is not really marked. Extremely convenient location for travel (access to train and airport). Our room was ok, but the AC was not working....called for maintenance, which came promptly. Unfortunately, maintenance said the room should start cooling off in about 15 mins, but it never did. I should have requested a room change but it was late in the evening and I didn't want to mess with it. Rooftop "relaxation" area was nice, but towels, cans, and glasses were laying around all over.
Stayed 1 night in Jun 2023
Response from The Management Team of Barceló Málaga on Jun 29, 2023
Dear Keith,We would like to thank you for your preference in selecting our Barceló Málaga hotel for your holidays in Málaga, as well as for taking the time to tell us about your recent experience among us. We are very sorry to read the disturbances caused by the air conditionning unit in your room and not being immediately informed a second time as we would have been able to send a technician again and have it repaired in no time or arrange a room change for you to fully enjoy your stay, For a future occasion please do not hesitate to contact our reception desk for anything we may do for you to fully enjoy your stay among us. We are also glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Málaga. Thank you for highlighting our fabulous Rooftop pool and B-Heaven bar. We will share your comments with the management team to improve our services. Thank you once again for choosing us and for your constructive criticism, we hope to have the opportunity to serve you again in the future and to have the opportunity to exceed your expectations.Kind regards,The Management Team of Barceló Málaga

10/10 Excellent

Amy

Stayed 2 nights in Jun 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing, with an even more amazing breakfast breakfast, even a five star hotel can not even match the quality and selections of the food!!! Make sure you buy the breakfast option, which is far exceeding the price!!!
Stayed 4 nights in Jun 2023
Response from The Management Team of Barceló Málaga on Jun 28, 2023
Dear Jim, Thank you very much for your kind feedback. We are pleased that you had a pleasant stay with us and appreciated our high standards of service.We also greatly appreciate your comments on the quality and variety of our breakfast because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

10/10 Excellent

JAY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Took train 4 times in 3 days .. perfect location
Stayed 2 nights in Jun 2023
Response from The Management Team of Barceló Málaga on Jun 27, 2023
Dear Guest, Thank you for making our Barceló Málaga your choice hotel on this occasion and for your very kind recommendation to the travel community of Málaga, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our convenient location. We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

10/10 Excellent

janet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for three nights as part of some serious R&R. I arrived very early at the airport and I took a taxi round to the hotel. It would have been easier for me to have taken the train into Malaga directly from the station. The hotel is practically bolted to the side of the central train station. My room wasn’t ready (as expected) I changed in the toilet and went straight up to the sundeck at the top of the hotel. I stayed there until 7 pm. Then went to my room. I booked a basic room which was far from basic. Very well equipped room, beautiful bathroom and very spacious. I slept exceptionally well for three nights. Other than lunch on the pool deck and one evening meal. I didn’t eat in the hotel. But what I did have I enjoyed. Concierge were very good at providing recommendations for eateries. And they were on point with all of them. I’m hoping to come back in a few weeks for another three nights day. Overall, very good value for money. Very good location. (The feedback I heard most from other guests was that the sundeck was too small and didn’t have enough sun loungers. If you are a big group and this is your plan… This is not the hotel for you). As a solo travel, I was never short of a Sunlounger
Stayed 3 nights in Jun 2023
Response from The Management Team of Barceló Málaga on Jun 27, 2023
Dear Janet,We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Málaga hotel with us.We're pleased you found our location convenient and appreciated the high standards and quality service which we strive to uphold. Rest assured, we have taken good note of your comments regarding sunbeds and will use them when planning any future improvements.We look forward to the pleasure of welcoming you back in a few weeks for another pleasant experience!Best regards,The Management Team of Barceló Málaga

10/10 Excellent

Neil

Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Fabulous hotel. Good location from station and nice walk into central Malaga. Service and communication with reception excellent. Room was spacious with extremely comfy bed. Sangria and Aperol Spritz were excellent at pool at main bars.
Stayed 3 nights in Jun 2023
Response from The Management Team of Barceló Málaga on Jun 20, 2023
Dear Mark,Firstly we would like to thank you for choosing our Barceló Málaga hotel for your holidays in Málaga and for the review you shared on Exedia, all of your kind words about your stay with us are great to hear .We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations. We will be sure to let our team members know how much of an impact they made on your experience.We are very glad to hear that our location was convenient for you.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
We had everything we needed for a quick stop over in Malaga. The location by the train station is perfect. Very walkable into downtown. Hotel is simple but stylish. Slide is fun. Affordable and perfect stay for us.
Stayed 1 night in Jun 2023
Response from The Management Team of Barceló Málaga on Jun 20, 2023
Dear David, Thank you very much for your kind feedback.It was truly a pleasure to receive your positive feedback about our convenient location, competitive prices, and especially our dedicated team members. We are committed to ensuring that every guest has a comfortable stay, and we are always ready to go that extra mile (or two) to meet your expectations! Thank you once again.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

10/10 Excellent

Johannes Hubertus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easily reachable by publictransport. Even from the airport (Bus 4 stops within crawling distance). Trainstation around the corner. It is out of the old city but with a bus that is closeby you reach it in aprox 15-20 minutes
Stayed 9 nights in Jun 2023
Response from The Management Team of Barceló Málaga on Jun 14, 2023
Dear Johannes,We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Málaga hotel and we thank you for your kind recommendation to Expedias readers . We regret that our location wasn't ideal for you in some aspects, however, our team are always happy to provide information and advice on the best way to visit the area, if required.We are, nevertheless, pleased that you had an enjoyable stay with us and found our hotel to be convenient for transport.We hope to welcome you back in the future. Best wishes,The Management Team of Barceló Málaga

10/10 Excellent

Ming, Anaheim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is close to the train station. There are many restaurants near the hotel. The front desk staff are friendly and efficient.
Stayed 2 nights in Jun 2023
Response from The Management Team of Barceló Málaga on Jun 8, 2023
Dear Ming,Thank you for your positive feedback.We are pleased that you had an enjoyable stay with us and appreciate your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.We also thank you for highlighting our high standards; we strive to give total confidence in this area, being fully aware that this is a top priority for our guests.We look forward to welcoming you back on a future occasion.Best regards,The Management Team of Barceló Málaga