This hotel is close to perfection. The location, cleanliness, staff service, security, food, and many more. I have booked a Residence Club Deluxe room. Room had an amazing view as I have requested for a pool view (Greenbelt side). The access to the Living Room made our stay even more satisfying since it included breakfast and evening cocktails. The Living Room had an amazing view of Makati as well.
We had a wonderful time at the ShangriLa ! Each time we come we are not disappointed from reception staff and at check out everyone was always so receptive to our needs. Breakfast buffet as usual did not disappoint :) special thanks to Dian at Front desk reception for exceptional service!
Manila is a big city and not all of it is pleasant. The Crown Regency is in Makati City, an area most foreign visitors will find to be within their comfort zone, being the banking and commercial center of the country. The hotel is about 30 minutes from the airport, is surrounded by excellent shopping and a great choice of restaurants -- and it's reasonably priced. The in-room wifi signal is up and down so I would rate it as unreliable. I found the staff to be very friendly and though it isn't perfect, I will stay here again. Love love love the location...
Good location that is relatively close to business area of Makati, shopping at Glorietta/Greenbelt and not too far from the Fort. Rooms are decent and if you have a concern the customer service is quick to respond. My only complaint is the breakfast buffet is so so and is very limited with basically the same food almost everyday. Also the gym aircon is not working so its like working out next to the sun.. very hot!
I was recently here during my stay in Manila, I stayed here for a week. This place is topnotch. Excellent location, clean rooms and general areas, and most of all awesome staff from the desk service to the people who clean your room. just awesome. They also go above and beyond to respond to request. Food also tastes good in their cafe. I would stay here again whenever I'm back in makati. The hotel is up to US standards, I can compare the service to the well known Beverly Wilshire. excellent.
Superb location, modern and very well equipped rooms, with comprehensive IT equipment and charging points, ultra fast free wi-fi. Bathrooms big and modern, with hot tub and shower plus separate shower cubicle with 2 power showers. All in all excellent value for money. The hotel is set back and is very quiet. After my experience here I'll always aim for Fairmont Hotels, they beat the other major chains hands down (such as Inercontinental and Sheraton). The only downside is ridiculously high on-site prices for food and drinks. However in Makati there is no need to eat or drink in the hotel.
Traveller from UAE
An Extra Ordinary Urban Retreat Fairmont Makati Situated in Makati*s prestigious commercial business district is a tower of …More
This is the commercial and financial centre of town, with Ayala Avenue considered the equivalent of New York’s Wall Street. Many multi-national companies have set up headquarters, alongside up-market shopping malls, luxury hotels, and a variety of cultural and recreational distractions. The relatively high numbers of ex-pats give the district a distinct cosmopolitan flavour.