The Westin Palace Madrid's 18 modular meeting rooms and banquet lounges are soundproofed and equipped with microphones and audio-visual systems. Their total capacity is 800. Medinaceli Lounge, at 418 square meters, is the largest. The smallest rooms - Hemingway Lounge (42 square meters) and Mata Hari Lounge (55 square meters) are named after former hotel guests. In all meeting rooms, remote control digital touch screens operate automatically operating curtains, screens and ISDN Internet connections. Some of the rooms are wood-paneled, with Venetian chandeliers. All benefit from natural daylight.

The business center on the ground floor, adjacent to the front desk, has telephone and fax services, high-speed Internet access (surcharge) , telephone booths, and meeting area. Mobile phones are available for hire, and secretarial and translation services are available.

Light snacks, fruit juice and beverages can be enjoyed on the outdoor terrace overlooking the square, the Jeronimos Royal Monastery, and the Retiro park.

The WestinWORKOUT Gym is open 24 hours a day and features TechnoGym cardio equipment, multiscreen TVs, and its own sound system.

R'diffusion beauty treatments, including facials, massage, epilation, manicure and pedicure, are available on the sixth floor. A small hairdressers of the same name is located on the second floor.

The Westin Kids Club offers services and amenities geared towards families traveling with children, such as a welcome bag at check-in and an array of children's activities. Valet parking is available (surcharge).

• Massage - spa treatment room(s)
• Sauna
• Concierge desk
• Fitness facilities
• Restaurant(s) in hotel
• Bar/lounge
• Room service (24 hours)
• Parking (surcharge)
• Limo or Town Car service available
• Valet parking
• Parking garage
• Secure parking
• Event catering
• Banquet facilities
• Business center
• Exhibit space
• Audio-visual equipment
• Cell phone/mobile rental
• Business services
• Computer rental
• Total number of rooms - 467
• Multilingual staff
• Safe-deposit box at front desk
• Porter/bellhop
• Express check-out
• Doorman/doorwoman
• Security guard

• 24-hour front desk
• Number of floors - 6
• Shopping on site
• Babysitting or childcare
• Hair salon
• Beauty services
• Medical assistance available
• Currency exchange
• Laundry facilities
• Dry cleaning/laundry service
• Coffee in lobby
• Shoe shine
• Elevator/lift
• Air-conditioned public areas
• Year Built 1912
• Wedding services
• Express check-in
• Tours/ticket assistance
• Luggage storage
• One meeting/conference room
• Parking limited (surcharge)
• Gift shops or newsstand
• On-site car rental
• Valet parking (surcharge)
• Number of buildings/towers - 1
• Breakfast available (surcharge)
• Free Wi-Fi

• Premium television channel(s)
• Cable/satellite television channels
• Pay movies
• Premium bedding
• Hypo-allergenic bedding available
• Complimentary newspaper
• Air conditioning
• Climate control
• Soundproofed rooms
• Voice mail
• Multi-line phone
• Dial-up Internet access
• Internet access (surcharge)
• Minibar
• Wake-up calls
• Turndown service
• Private bathroom
• Bathrobes

• Complimentary toiletries
• Hair dryer
• Bathroom phone
• Extra towels/bedding in room
• Handheld showerhead
• Sewing kit
• In-room safe (laptop compatible)
• Electronic check-out
• Electronic/magnetic keys
• Pillowtop mattress
• Window opens
• Iron/ironing board (on request)
• Desk
• Daily housekeeping
• Rollaway beds available
• Cribs/infant beds available
• In-room safe
• In-room massage available

The Westin Palace Madrid has 467 guestrooms and suites, all of which have been equipped with sound-proofed carpentry and double-glazed windows. All rooms are decorated in a classic but comfortable style with air conditioning, digital telephone system, voicemail, and modem Internet connections (surcharge). The Heavenly beds offer a custom-designed pillow-top mattress set, topped by a down comforter and five queen and king size pillows to maximize comfort. The marble bathrooms have anti-mist mirrors, razor adaptors, and bathrobes.

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

• Accessible bathroom
• Roll-in shower

• Handicapped parking
• Accessibility equipment for the deaf

La Rotonda - International and Spanish cuisine is served at this informal, semi-circular restaurant, surrounding the great dome beneath the Palace Bar. A buffet is served here for breakfast and lunch. There is a la carte dining in the evening.

Asia Gallery - Serves Cantonese cuisine in a 1920s-style venue. Specialises in Peking Duck and fresh, soft crabs.

Palace Bar - Set in the most dramatic room of the hotel, the bar is dominated by the Art Nouveau stained-glass dome with its flower motif, from which a large chandelier is suspended. Cocktails (particularly dry martinis or a choice from over 700 wines in the adjoining cellar) are enjoyed day long by guests firmly ensconsed in the green-leather armchairs or navy-blue divans. Live piano music is played for afternoon tea.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

• Golfing nearby
• Swimming nearby

• Racquetball/squash nearby
• Tennis nearby

• Turkish bath/Hammam in spa

A Green / Sustainable Property - Third Party Certified

This property participates in EMAS II (EMS – environmental only), a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

• The Westin Palace, Madrid is listed in the 2011 Condé Nast Traveler Top 100 List.

• This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.