Ratings based on 946 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from roma

Centrale vicino a tutto ma occhio ai rumori

Posted 16-Jul-2015
Pros: Posizione
Cons: Personalità
L'hotel si trova in ottima posizione. Non ha molta personalità malgrado le origini letterarie ma il personale e' gentilissimo. Avevo chiesto camera piano alto lontano da ascensore e loro hanno interpretato come silenziosa. Quindi camera interna vista muro cortile. OK. Peccato che sul tetto dell'hotel ci fosse una Festa... All'1 mi sono lamentato per la musica da disocteca e hanno smesso. La posizione e' tutto. Per il resto, dipende quanto si paga la camera. C'È di meglio ma anche molto di peggio
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Posted 13-Jul-2015
The staff was wonderful - especially those in reception! Clean, comfortable, great location and reasonably priced!
4 out of 5
Recommended
for Everyone
by A verified traveller from Valladolid

Hotel cómodo, bien situado, personal agradable

Posted 3-Jul-2015
Cons: Acceso a la azotea
El hotel esta muy bien y el personal de recepción encantador, la pega que la azotea esté cerrada solo para eventos privados con el juego que puede dar en verano
4 out of 5
Recommended
for Everyone
by A verified traveller

Tolles Hotel!

Posted 29-Jun-2015
Tolles Hotel, alte Architektur außen und moderner Innenausstattung. Außerdem liegt das Haus direkt in der City, so daß wir Madrid gut zu Fuss erleben konnten. Würde es jederzeit wieder buchen.
5 out of 5
Recommended
for Everyone
by A verified traveller from Malente, S-H

Sehr gut ausgestattetes Hotel in der Nähe zu allen

Posted 28-Jun-2015
Pros: Sauberkeit, Ausstattung der Zimmer, Lage zu den "Highlights"' Freundlichkeit des Personals,
Cons: Nein
Sehr gut ausgestattetes Hotel, mit tollem Ambiente, Sehr saubere Zimmer mit ausgezeichnetem Mobiliar, Gutes und preiswertes Essen im Restaurant, sehr gute Weine, Sehr gutes Preis-Leistungsverhältnis, Sehr kompetentes Personal, Leider keine Parkmöglichkeiten im Hotel ode in unmittelbarer Nähe,
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, great location!

Posted 27-Jun-2015
We stayed at the hotel for 3 nights and think the location is perfect, right in the centre but without too much noise. The hotel was clean and staff very friendly, and for those hot Madrid nights the air con was brilliant and fairly silent! The only reason I've not given it 5 stars is that we went for the Terrace option, and although the space was great, the loungers were unusable, wooden chairs that had seen better days with nails sticking out all over them. Is a shame because everything else about the hotel and our stay was great, and despite the disappointment on full terrace use if I was back in Madrid is stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveller from PUERTO RICO

Posted 22-Jun-2015
Superior experience,unbeatable location,espectacular treatment of employees and confortable room. Special recognition to Miriam, turism student.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, ON, Can.

Breakfast inclusion?

Posted 17-Jun-2015
Pros: Great location. Staff very helpful for city highlights
At check-in told Breakfast was included. At breakfast presented with bill. Manager Sr. Sagardia said he would cancel. So all should be good.
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami

Great location

Posted 10-Jun-2015
Pros: The style of the hotel is very unique. The halls of the hotel and the antique elevator shows the history of the hotel.
Cons: Didn't like the much the bathroom door it wasn't stable.
Location: There is a nice bar/lounge downstairs and the hotel is close to a lot of stores in walking distance
The hotel was great the only thing was that the bath tub was a little dirty but room in general was very comfortable.
5 out of 5
Recommended
for Couples
by A verified traveller from Essen

Sehr schönes Hotel in hervorragender Lage

Posted 8-Jun-2015
Pros: Lage, Frühstücksbuffet und der Barbereich.
Cons: Bewirtschaftung der schönen Dachterrasse
Location: Hotel an der Gran Via,viele Sehenswürdigkeiten sind fußläufig zu erreichen, nette Tapasbars und Restaurants z.B. an der Plaza Santa Anna + Plaza Mayor
Das Hotel ist geschmackvoll gestaltet und sehr günstig gelegen. Puerta del Sol und Plaza Mayor sind in wenigen Minuten zu Fuß erreichbar. Das freundliche und entgegenkommende Personal, die schönen Zimmer, die auch zur Gran Via gelegen nicht zu laut sind und das vielfältige Frühstücksbuffet machen den Aufenthalt ausgesprochen angenehm. . Nur schade ist, dass die schöne Dachterrasse nicht bewirtschaftet wird und somit nicht wirklich zum Verweilen einlädt.