Seasonal outdoor pool

Reviews of Hotel Mirador de Chamartin

4 out of 5
Hotel Mirador de Chamartin
Calle Arte, 14, (altura con la calle Caleruega,67), Madrid, Madrid

Reviews

8.6

Excellent

Rating 10 - Excellent. 233 out of 507 reviews" "
Rating 8 - Good. 181 out of 507 reviews" "
Rating 6 - Okay. 62 out of 507 reviews" "
Rating 4 - Poor. 29 out of 507 reviews" "
Rating 2 - Terrible. 2 out of 507 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Christine Elizabeth

It was closed had togo to anther hotel
Stayed 4 nights in Mar 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious family room in a quiet boutique hotel in Chamartin area. Breakfast was delicious. Staff was nice, area was safe and easy taxi ride to the airport or train station. There is room service, a restaurant inside and another one next door. I would definitely stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Lorenzo

10/10 Excellent

Francisco

Business traveller
Stayed 2 nights in Dec 2023

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Miranda

Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Stayed 1 night in Nov 2023

10/10 Excellent

Rene

Stayed 3 nights in Nov 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

sunny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Check your room has curtains
I was given a room which had no curtains, I ďid not notice until I was ready to sleep. The next morning I reported this to reception & I was told that I should have mentioned this during check in. I did not sleep great due to street lights coming inside the zoom turning my room into a night club. The shower was great and the bed was comfortable.
Stayed 4 nights in Oct 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing go to place to stay in Madrid.
Wonderful stay. I always stay here - near the airport, Feria/Exhibition. Great chef in the Kitchen. Super staff. Rooms great. Easy to get to centre via closeby metro and bus service. Amazing!
Stayed 4 nights in Sep 2023

8/10 Good

kim

Stayed 1 night in Sep 2023

10/10 Excellent

JJ

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and wonderful staff. Breakfast is amazing as well.
Stayed 4 nights in Jun 2023
Response from Dirección Comercial on Jul 3, 2023
We would like to warmly thank you for taking the time to write such a wonderful review and very kind words. We look forward to welcoming you back soon, it will be our pleasure having you as our guest once again. Sincerely,

8/10 Good

Maria, Miami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Lovely rooms but …. Disgusting room service! Do not under any chance order food from their restaurant. Breakfast is fine, room service is NOT fine!!
Stayed 1 night in Jun 2023
Response from Dirección Comercial on Jul 4, 2023
We don't know what your disagreement with room service was. We would have liked to know to give you a solutionHowever we are glad to know that your stay at the hotel was good. and we hope you will stay with us again soonbest regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and hotel was cool, while being in a quiet and easy part of town.
Stayed 2 nights in Jun 2023
Response from Dirección Comercial on Jun 14, 2023
Andrew, Thank you very much for taking the time to share your experience with us. I am very pleased to know that we have met all your expectations. We look forward to welcoming you again very soon. Best regards

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, nice staff , excellent food , excellent customer service
Stayed 1 night in Jun 2023
Response from Dirección Comercial on Jun 14, 2023
Miguel, Thank you very much for taking the time to share your experience with us. We are very pleased to know that we have met all your expectations. We look forward to welcoming you again very soon. Best regards

8/10 Good

D

Stayed 1 night in May 2023
Response from Dirección Comercial on Jun 14, 2023
Agradecemos su tiempo valorando la estancia en el hotel, nos alegra saber que cumplimos con sus expectativas y esperamos volver a verle en próximas ocasiones, será un placer volver a tenerle como cliente. Un cordial saludo

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and conveniently located.
Really great, my second stay here. Such nice people, great rooms and bathrooms, nice service. Convenient, close to airport and the metro - and bus stop. Take the Sol/Sevilla bus to the centre and get a wonderful view of this amazing city.
Stayed 2 nights in May 2023
Response from Dirección Comercial on Jun 14, 2023
Andrew, First of all, we would like to thank you for your trust in Mirador de Chamartin Hotel It is a real pride for us to read comments like yours, that we keep working every day to satisfy all the needs of our clients and offer an excellent and unique service. We hope to see you soon

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel
Most welcomeing staff we arrived early and got checked in early 12 am which was so pleasant as traveling for 11 hrs. Room was first class and good amenities quite Bit out from city center but only 15 min from airport 25 euro taxi In rural setting so quite setting good restaurant close by metro 15 min walk away
Stayed 4 nights in Mar 2023
Response from Dirección comercial on Apr 5, 2023
Thank you very much for evaluating your stay, we are delighted to know that you had a good experience at the hotel. We hope to have you stay at the hotel again, it will be a pleasure to receive you. Best regards

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with really nice staff
Stayed 2 nights in Mar 2023
Response from Dirección comercial on Apr 5, 2023
Thank you very much for taking the time to share your experience with us. I am very pleased to know that we have met all your expectations. We look forward to welcoming you again very soon. Best regards

10/10 Excellent

AMIR, Alberta

Stayed 1 night in Feb 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay on business!
Really nice hotel. Fantastic room, great decor. V nice staff and breakfast area and dining room very nicely decorated and bistro style. Very convenient for airport and exhibitions. Good metro links to Sol and other central areas.
Nice decor in reception and great restaurant in background
Stayed 2 nights in Jan 2023

8/10 Good

William

Stayed 1 night in Nov 2022

6/10 Okay

Rafael

Travelled with family
Disliked: Cleanliness
Just a normal cheap rest with super nice lobby
No worth the money. I will take it for way less but not for that price.
Stayed 1 night in Jul 2022

4/10 Poor

Jose

Travelled with family
Disliked: Property conditions & facilities
The safe did not work, there was construction going on and we were not advised and at 11 pm an a/c unit went off that did not let us sleep. I refund would be recommended
Stayed 2 nights in Jun 2022

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Dpto.Comercial on Jun 17, 2022
Eduardo, Muchas gracias por confiar en el Hotel Mirador de Chamartin! Agradecemos que haya dedicado tiempo a compartir su experiencia. Esperamos volver a tenerle en próximas ocasiones alojado en el hotel. Un cordial saludo

10/10 Excellent

Scott

Stayed 1 night in May 2022
Response from Dpto.Comercial on Jun 17, 2022
Scott Muchas gracias por confiar en el Hotel Mirador de Chamartin! Agradecemos que haya dedicado tiempo a compartir su experiencia. Para nosotros es muy importante conocer su opinión ya que nos ayuda a seguir trabajando cada día y alcanzar las expectativas de nuestros clientes esperamos que vuelva a alojarse en próximas ocasiones con nosotros. Un cordial saludo

6/10 Okay

Behzad, Wallnut Creek

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
WiFi is terrible
Stayed 1 night in Apr 2022

10/10 Excellent

ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Apr 2022

6/10 Okay

Eli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’ll do!
Good for a night stay.
Stayed 1 night in Feb 2022

10/10 Excellent

Kai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay at Hotel Mirador de Chamartin
I had a excellent stay at Hotel Mirador de Chamartin. The staff are very friendly and helpful. The room was very clean, comfortable and cozy. The location is very convenient, close to the train station Chamartin, and relatively close to the airport Barajas. Tuve una excelente estancia en el Hotel Mirador de Chamartin. El personal es muy amable y servicial. La habitación estaba muy limpia, cómoda y acogedora. La ubicación es muy conveniente, cerca de la estación de tren de Chamartin y relativamente cerca del aeropuerto de Barajas.
Stayed 1 night in Jan 2022
Response from Dirección comercial on Jan 25, 2022
Kai, nos alegra mucho saber que su estancia fue agradable, agradecemos sus amable comentario y esperamos que vuelva a alojarse en futuras ocasiones con nosotros. Un saludo

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Nov 2021
Response from Dirección comercial on Nov 15, 2021
¡Gracias por alojarse en Mirador de Chamartin! Su opinión es muy importante para nosotros. Nos alegra saber que su estancia fue perfecta

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in Madrid about 10 min from the airport. We were only in Madrid a few nights and didn’t want to spend the crazy prices of hotels in Centro. It’s only a 14 euro cab ride into the heart of the city. The rooms are clean and well appointed. The staff is welcoming and helpful. The restaurant was a bit pricy but it was cute and the service was fast. I highly recommend this hotel. Only criticism is that it would have been nice if they put our family in two rooms together rather than down the hall from each other.
Stayed 2 nights in Nov 2021
Response from Dirección comercial on Nov 11, 2021
Jennifer thanks for your review. Hope to have you back soon

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Sep 2021
Response from Dirección comercial on Nov 25, 2021
Nos alegra saber que su estancia fue agradable. Esperamos verle de nuevo en próximas estancias. Un saludo

10/10 Excellent

mark a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near Metro and a friendly and helpful staff
Stayed 2 nights in Sep 2021
Response from Dirección comercial on Oct 5, 2021
Mark, Thank you for taking the time to write a review, we are happy you enjoyed your stay with us and hope to see you again soon. Regards.

10/10 Excellent

Ajit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay..
The hotel is residential area and it’s calm.. so you don’t get disturbed by traffic noise. It is 10 mins walkable distance from Pinar de Chamartin hotel. They have working and active gym, and the staff were proactive in their responses.
Stayed 4 nights in Sep 2021
Response from Dirección comercial on Oct 7, 2021
Ajit, Thank you for your comment. We are very happy to hear you enjoyed the hotel. Hope to see you again soon,

10/10 Excellent

Scott

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice “boutique” hotel
Very nice “boutique” hotel in nice residential area of Madrid. Ten minute walk to metro station.
Stayed 1 night in Sep 2021
Response from Dirección comercial on Oct 7, 2021
Scott, Thank you very much for your comment. We are glad you enjoyed your stay. Hope to see you soon again,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

miguel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great and clean
Stayed 3 nights in Jun 2021
Response from Dpto. Comercial on Jul 12, 2021
Dear guest Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, clean and friendly staff. Location was perfect for us, lots of restaurants, cafes and businesses around. Good neighborhood situated in the North side of Madrid.
Stayed 1 night in Jun 2021
Response from Dpto. Comercial on Jul 12, 2021
Dear guest, Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Comfortable room where bathroom is brick wall separated from room, something new hotels don’t have to save costs.... registration process smart and fast, nice open area for restaurant and ver well located Free parking outside
Stayed 2 nights in May 2021
Response from Dpto. Comercial on Jun 7, 2021
Thanks for staying with us. We appreciate your comments!

10/10 Excellent

Alfonso

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area, super friendly staff and clean rooms. Decoration is new and bed is just awesome
Stayed 2 nights in Sep 2020
Response from Dpto. Comercial on Sep 22, 2020
Estimado Alfonso, nos alegra saber que su estancia fue agradable. Muchas gracias por su valoración. Esperamos verle de nuevo alojada con nosotros. Un saludo

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really enjoyable
Amazing rooms, friendly and helpful staff and a great restaurant
Stayed 3 nights in Jul 2020
Response from Hotel Mirador de Chamartin on Aug 25, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but a bit overpriced
Nice hotel, a bit expensive, with very slow internet connection. Check out could have been speedier.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
service when cheking in is very good. Not too much services but it is a rather small hotel
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, location and staff. In that order. Would definitely use again.
Stayed 2 nights in Oct 2019

8/10 Good

Thang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities
interesting rooms, nice restaurant / bar area and location
Stayed 2 nights in Sep 2019