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Reviews of Eco Via Lusitana

3 out of 5
Eco Via Lusitana
Secoya, 2, Madrid

Reviews

8.0

Very good

Rating 10 - Excellent. 101 out of 323 reviews" "
Rating 8 - Good. 147 out of 323 reviews" "
Rating 6 - Okay. 49 out of 323 reviews" "
Rating 4 - Poor. 14 out of 323 reviews" "
Rating 2 - Terrible. 12 out of 323 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy ambulances passing all night long.
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and comfortable.
We regularly use Eco Via Lusitana for family visits and always find the staff friendly and the rooms comfortable. The breakfasts are very good. There is an in-house cafe/bar with reasonably priced snacks, open through the day. The surrounding area is not great and access to the city centre isn't easy until you have mastered the bus and metro network.
Stayed 5 nights in Jan 2024

8/10 Good

Alain Fleury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad apple in the heaven
Overall the stay was almost perfect. Maria José, Nacho, Lucia were exceptionally friendy and went beyond to help me. The cleaners were patient and understanding and catered to my need. Hotel is 2min from metro and bus stops. 2 supermarkets within 100m. Almost excellent stay but 1 dishonest staff Nino tried to charge me for things I did not touch. I would ask the direction to remove him as he is tarnishing the good work of the other staffs. He wanted to charge me for all products in room fridge even though I did not touch them. Otherwise, the rest was perfect.
Stayed 5 nights in Dec 2023

8/10 Good

Leonardo

Liked: Cleanliness, staff & service
Not bad
Stayed 2 nights in Nov 2023

4/10 Poor

Susan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Told we had to use their taxi service that they were under contract with. This taxi charged us twice the amount that other taxis we chose for the same mileage. To charge people 10 euros for such a minimal selection of breakfast food is crazy. We went and bought food at a local market to last 4 days for 17 euros. Finally, when we asked if there was a laundromat nearby, the desk clerk stated they handled it and gave me a charge sheet. One women's blouse would cost 7 Euros and the minimum of garments was three. Later we discovered a laundromat across the street in the same block.
Stayed 6 nights in Oct 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. Staff spoke English. Would stay again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Safe and clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Vivian

Stayed 2 nights in Mar 2023

10/10 Excellent

Linda Liseth Pertuz

8/10 Good

Darren

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2022

8/10 Good

MARIA CECILIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from MARIA JOSE GUIJARRO on Jun 13, 2021
Estimada Maria Cecilia, muchas gracias por compartir su opinion sobre nuestro hotel. Esperamos volver a verla pronto. Saludos, Mª José Guijarro, Jefe de Recepcion, Hotel Eco Via Lusitana

10/10 Excellent

Mirela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great For Value
Great Friendly hotel
Stayed 7 nights in Apr 2021
Response from MARIA JOSE GUIJARRO on Jun 7, 2021
Dear guest, we appreciate your comment. It has been a pleasure having you here. Thank you very much and greetings, Mª José Guijarro, Jefe de Recepción, Hotel Eco Via Lusitana

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Awesome Stay ... Great Time
Stayed 4 nights in Nov 2020
Response from Mª José Guijarro. Hotel Eco Via Lusitana. on Mar 4, 2021
Dear Alex, thank you very much for taking a minute of your time to share with us your experience at Eco Via Lusitana. It has been a pleasure having you here.

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another pleasant stay.
Very clean and comfortable. Metro and supermarkets close by.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleased with the staff and also the room was very confortable.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful. Metro near by to get into madrid, 1/2 hour ride. Parking easy. 2 grocery stores nearby.
Stayed 2 nights in Apr 2019

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Pity about the air - conditioning
Clean and convenient but no extras like tea and coffee makers. Reception staff nice and breakfast good value. Would have got a smiley face if the air - conditioning had worked. As it was we had to sleep with the windows open.
Stayed 1 night in Oct 2018

8/10 Good

Jamie

Pleasant
Good hotel, typical Holiday Inn / Premier Inn type set up. Room was clean but would of liked tea/coffee making facilities but no big deal. Fairly quiet area located just off a main road but was not disturbed by it at all. Metro station literally 2 min walk away giving access to central Madrid. Supermarket literally next door. Staff very helpful and friendly and have good English speech and understanding. Overall fairly satisfied and would recommend.
Stayed 1 night in Aug 2018

10/10 Excellent

John D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
It was fine for what we wanted

8/10 Good

Andrew Johnson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money in Carabanchel, Madrid.
The room was fine, although the bathroom was a bit smelly. The bed was fine. WIFI worked well. The possibility of having breakfast there was good, including the more basic options. The staff were friendly and helpful. The hotel was ideally situated for the conference we were attending nearby.
Stayed 2 nights in Nov 2017

6/10 Okay

Hank, Antwerp

Liked: Cleanliness
Disliked: Room comfort
Clean hotel. But....
Old bulky furniture. Small room...tiny TV...no good TV channels...Very minimal aminities. You can hear what is happening in the next room.. thin walls... Electricity cut many times during my stsy. No security for room windows (if you have children) No high speed internet... Common Areas are acceptable. Far from city...
Very very old chair unconfortable
Stayed 6 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel was nice and clean and very close to the metro.

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget option outside the centre

10/10 Excellent

Aising, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
I booked this hotel for my brother and my niece. The hotel was very clean and quite just what my brother needed. He will definitely return in the near future.

8/10 Good

Carolina, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Can't complain! Room was clean and receptionist was very helpful

8/10 Good

Dana, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for metro
Stayed at this hotel twice as it is perfect for getting metro. Metro station is only 2 min walk away. Takes 45 mins switching trains twice to get to bernebau stadium. There's a shopping centre few mins away with some good clothes shops. Only downside is no pubs, and I'm Irish lol

6/10 Okay

maria, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too far from center
Very nice hotel with a metro stop pretty close and a mall. But that's it. Too far from central area Wouldn't recommend to anyone touring Madrid and it's on the opposite side of the airport too

8/10 Good

MARTIN, lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
not bad
Nice hotel...a bit far out of centre--but 5 mins from metro San Francisco. Decent bar, prices, nice staff, rooms ok All in all not bad at all. But I have to say, having been stuck in bed with the flu here for 2 days, the lack of ANY foreign language tv was a big disappointment.Even BBC world is better than nothing!

6/10 Okay

danny, usa

Liked: Cleanliness, staff & service, property conditions & facilities
ok
ok

8/10 Good

cdbarbieri@aol.com, Miami

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
serious problems with the internet
serious problems with the internet, and small breakfast.

6/10 Okay

Sam

Needs to improve
Great location in Madrid... Vents in my room were not working. The hotel needs to upgrade to overhaul its interior. Hope this is helpful.

8/10 Good

Lily, Miami, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and practical
Staff really went above and beyond to be helpful, really nice. Rooms were comfortable but not soundproof, so one can hear noise from both other rooms and passersby in hallway. Wifi was good and free, and price made it a pleasing economical choice for the traveller seeking a comfortable base. Would definitely go back, much better than other hotels with higher star ratings and twice the price.

2/10 Terrible

young couple

Disliked: Staff & service, property conditions & facilities, room comfort
The worst night ever
Smoke alarm light was blinking all night and the exit light on top of door was on all night. Walls were like paper and you could hear every word of the people next door. We couldn't sleep all night because people next door were speaking loud all night. We got the worse room next to the elevator so people were coming and going all the time. No privacy whatsoever.Bed was uncomfortable. Not worth the price for sure. Never again will we stay in that hotel.Only good thing was free parking next to the hotel.

8/10 Good

Mark, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Egido Via Lusitana Madrid
Excellently located 5 mins walk away from Metro Station, in a quiet area, very good quality hotel for 3 Star

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Egido Via Lusitana
Fist impression was 5 star hotel for the price of 3 star. The hotel staff if brilliant. You get there everything, is you travel just for a day or week you do not need to take any toiletries because they supply everything. They have safe in the rooms. I did not use I think you have to ask for the card in reception. They give you card to use Internet free of charged. I did not book breakfast so I don’t know how breakfast is. Hotel location is lit bit out of City, but by Metro is just 15 minute to SOL that is City centre. You have to take Lane 11 going to San Louise stop. On them website you can see map and is shows the Pan Bedito stop, but you go 1more stop and it stops just 2 min to hotel. If you take Metro from Airport is 50minutes to go. Lane 8 then Lane 6 and then is Lane 11 and there you are. Lovely hotel next time I go to Madrid definatly I book this hotel.

8/10 Good

Antonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, saubere Zimmer und gute Auswahl beim Frühstück. Das Hotel befindet sich etwas außerhalb des Zentrums, aber von uns bewusst so ausgesucht. Sowohl Bus- als auch Metrohaltestellen sind in der Nähe und direkt nebenan befindet sich ein Supermarkt.

10/10 Excellent

Loreto

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación cómoda, el aire a lo mejor un poco alto, había ocasiones el las que pasamos calor. Por el resto genial, trato estupendo, camas cómodas
Stayed 1 night in Feb 2024

8/10 Good

valeriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

JOSE MANUEL

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

carlos fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Jose María

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
La limpieza en grandes espacios bien, en rincones y cosas pequeñas regular. La cama muy ruidosa.
Stayed 1 night in Dec 2023

8/10 Good

Reiner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Emilio

Stayed 1 night in Dec 2023

8/10 Good

Irene

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

José Ramón

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok Buen desayuno Fácil de aparcar !!
Stayed 1 night in Dec 2023