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I smoke and I loved the fact that this hotel offered a smoking oasis that was heated!! Smoking is not a common thing anymore and the fact that this was an amenity offered to guests made me extremely happy! I also enjoyed the clean rooms, comfortable pillows and bedding. I was able to relax and rest as if I was in my own home. Not to mention the staff was very helpful and kind. I will continue to stay at Hilton’s on future vacations and recommend to all my family and friends.
Stephanie
Stayed 1 night in Apr 2024
Response from HGI on Apr 22, 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
Overall decent experience. There we a dirty towel left on top or my shower and coffee maker was broken. When I called for coffee no one ever showed up with it.
Erica
Stayed 1 night in Apr 2024
Response from HGI on Apr 4, 2024
Valued Guest: Thank you for taking the time to review your most recent stay. Our goal is and will always be 110% guest satisfaction with every guest who we have the pleasure to serve. We apologize for failing to exceed your expectations in every way. We want EVERY guest who we get the chance to serve to enjoy everything about the stay with a want to return to our property. I can see we failed to do so in your case, and we would LOVE to make it up to you. Please let us know the next time you will be in our area as we wouldLOVE to have another chance to impress you. We are fully confident we have exactly what you need and would like for you to see this first-hand. If there is anything else we can assist with, please just let us know as we are here to help any way we can. Thanks,-Michael, Hilton Garden Inn Middleton.
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
Staff were friendly and very helpful. Room was clean and had everything you need even the coffee was great! Would definitely stay again.
Jasmine
Stayed 1 night in Mar 2024
Response from HGI on Mar 18, 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
Thank you for taking the time to review your most recent stay. Our goal is and will always be 110% guest satisfaction with every guest who we have the pleasure to serve. We apologize for failing to exceed your expectations in every way. We want EVERY guest who we get the chance to serve to enjoy everything about the stay with a want to return to our property. I can see we failed to do so in your case, and we would LOVE to make it up to you. Please let us know the next time you will be in our area as we wouldLOVE to have another chance to impress you. We are fully confident we have exactly what you need and would like for you to see this first-hand. If there is anything else we can assist with, please just let us know as we are here to help any way we can. Thanks,-Michael, Hilton Garden Inn Middleton.
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
2/10 Terrible
Jordan
Travelled with family, Travelled with family and small children
We got a room to sleep 3 with a pull out couch… our pull out couch had no linens and there was none in the room. We asked for some and none were delivered. We went to the desk and they gave us linens but no pillows .. tried again an hour later and was told we would get one to our room in 5 minutes … still don’t have a pillow …
Jordan
Stayed 1 night in Mar 2024
Response from HGI on Mar 18, 2024
Thank you for taking the time to review your most recent stay. Our goal is and will always be 110% guest satisfaction with every guest who we have the pleasure to serve. We apologize for failing to exceed your expectations in every way. We want EVERY guest who we get the chance to serve to enjoy everything about the stay with a want to return to our property. I can see we failed to do so in your case, and we would LOVE to make it up to you. Please let us know the next time you will be in our area as we wouldLOVE to have another chance to impress you. We are fully confident we have exactly what you need and would like for you to see this first-hand. If there is anything else we can assist with, please just let us know as we are here to help any way we can. Thanks,-Michael, Hilton Garden Inn Middleton.
8/10 Good
alan
Feb 21, 2024
alan
Stayed 1 night in Feb 2024
Response from HGI on Mar 21, 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
6/10 Okay
Danielle
Feb 19, 2024
Disliked: Cleanliness, staff & service
Danielle
Stayed 2 nights in Feb 2024
Response from HGI on Mar 18, 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
10/10 Excellent
Rosemary
Feb 4, 2024
Rosemary
Stayed 1 night in Feb 2024
Response from HGI on Mar 21, 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
The pool area and work out center were very nice. We will stay here again if in the area.
JUDITH
Stayed 1 night in Feb 2024
Response from Heather-AGM on Feb 19, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Usually I love staying here, but this time they charged my card upon leaving for a full nights stay and my bank reported it as fraud and I had to be issued a new card. Incredibly frustrating. The girl who I spoke to when I called was incredibly rude and not helpful.
Molly
Stayed 1 night in Jan 2024
Response from Trevor - FOS on Feb 1, 2024
Good Afternoon. I'm terribly sorry for the poor experience you had with our front desk. If you could please recall either the person you spoke with or the time and date you called so that I am able to properly look into this matter. Thank you so much.
2/10 Terrible
Carley
Jan 17, 2024
Carley
Stayed 2 nights in Jan 2024
Response from Trevor - FOS on Feb 1, 2024
I'd like to personally thank you for choosing us for you stay. I'm sorry for the experience you had with us.
I'd like to personally thank you for choosing us for you stay. I'm happy to hear you had a great experience.
8/10 Good
Kristen R
Business traveller
Jan 12, 2024
Liked: Staff & service, amenities
Kristen R
Stayed 5 nights in Jan 2024
Response from Heather-AGM on Feb 19, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
My husband and I stayed for three nights. The room(king) was spacious and clean. Front desk was so courteous and paid attentionto any needs.
When we go back to Madison, we plan on utilizing this hotel
Jenny
Stayed 3 nights in Nov 2023
Response from HGI on Mar 18, 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
Thank you for the positive response! We look forward to you staying with us again soon!
10/10 Excellent
Kevin
Nov 10, 2023
Liked: Property conditions & facilities
Kevin
Stayed 1 night in Nov 2023
Response from Heather-AGM on Nov 13, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Our 3rd time here and will return again. Might get some pillows that are not so soft that they can be folded over several times to work.
Ruth
Stayed 3 nights in Nov 2023
Response from Heather-AGM on Nov 13, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
4/10 Poor
emily
Oct 28, 2023
emily
Stayed 1 night in Oct 2023
Response from Trevor - FDS on Nov 17, 2023
Dear Emily,Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations.
8/10 Good
Verified traveller
Travelled with family
Oct 23, 2023
Liked: Cleanliness, staff & service, room comfort
3-day stay
We were in Madison for a couple days, and stayed at the HGI. There is nothing wrong with this hotel. I just felt that for the cost, it could have been nicer. The rooms are comfortable, but not that much more than cheaper hotels. Breakfast is not included. But, it was clean, and in a convenient, safe location.
Verified traveller
Stayed 3 nights in Oct 2023
Response from Heather-AGM on Nov 13, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
8/10 Good
jo
Business traveller
Oct 23, 2023
Liked: Cleanliness, staff & service
No complimentary breakfast.
jo
Stayed 3 nights in Oct 2023
Response from Heather-AGM on Nov 13, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
No pool, no restaurant, no bar, loud guests. Would not recommend
Stevie
Stayed 1 night in Oct 2023
Response from Heather-AGM on Nov 13, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Staff was very friendly and helpful. Only downside was pool waa closed for repairs but they had a solution for it. Woild definitely stay there agaim!
Jim
Stayed 2 nights in Oct 2023
Response from Heather-AGM on Oct 22, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Uncontrolled barking dogs in guest room for hours well into the night and staff seemingly could’ve cared less for multiple guests that couldn’t sleep as a result of it. I’ll never ever stay at any Hilton Garden again.
Chris
Stayed 3 nights in Oct 2023
Response from Heather-AGM on Oct 22, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I will address your feedback with our team. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
8/10 Good
Carol
Travelled with partner
Oct 8, 2023
Liked: Cleanliness, amenities
Rooms well insulated so very quiet. Only 1x heard another voice in hallway/other room and that was over 3 nights. However, our room was one floor above the area where garbage trucks collected dumpsters for the properties in the area so Monday at 5, 545 and 630 was noisy! Pool was not available and they offered us 'sister properties' pools we could use - no thanks not traveling to another property to use a pool which was disappointing. Charge for breakfast a little much and years ago it was included in price.
Carol
Stayed 3 nights in Oct 2023
Response from Heather-AGM on Oct 22, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Nice property with friendly staff. Let us check in 2 hours early.
Julia
Stayed 1 night in Oct 2023
Response from Heather-AGM on Oct 22, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
10/10 Excellent
La Tasha
Oct 1, 2023
La Tasha
Stayed 2 nights in Sep 2023
Response from Heather-AGM on Oct 22, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
8/10 Good
Nate
Sep 25, 2023
Nate
Stayed 2 nights in Sep 2023
Response from Heather-AGM on Oct 22, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
We were in town for a tournament at the Capital Ice Arena and this location was perfect. Plus, it is close to a lot of dining and shopping.
The hotel was very nice. The staff was great. And our room was clean and as described. We will use them again when in the area.
Deborah
Stayed 2 nights in Sep 2023
Response from Heather-AGM on Oct 22, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
10/10 Excellent
Michael
Sep 3, 2023
Michael
Stayed 2 nights in Sep 2023
Response from Trevor - FDS on Nov 17, 2023
Dear Michael,Thank you for your positive review. We always appreciate everyone's feedback, good or bad. We look forward to seeing you again. Thank you.
10/10 Excellent
Gerald
Travelled with family
Sep 1, 2023
Liked: Amenities
Very nice staff and clean rooms
Gerald
Stayed 2 nights in Aug 2023
Response from HGI on Mar 18, 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
10/10 Excellent
Peter
Aug 25, 2023
Liked: Property conditions & facilities
Peter
Stayed 1 night in Aug 2023
Response from HGI on Mar 18, 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
Reception staff was excellent and available
Facility was clean and shows excellent management.
ROBERT
Stayed 2 nights in Aug 2023
Response from HGI on Mar 18, 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.