I'm sorry to hear that your room did not meet your expectations. It's understandable to be disappointed when the basic cleanliness standards are not upheld. The staff's friendly assistance is a positive, but the issues you encountered with the room's condition are concerning. Please accept my sincere apologies for the inconvenience this has caused you. I will make sure to pass along your feedback to the appropriate team so they can address these housekeeping concerns and improve the overall guest experience. Your comfort and satisfaction are important to us, and we strive to provide a clean, well-maintained room for all our guests. If there is anything else I can do to make this right, please don't hesitate to let me know.

Thank you Dan for your wonderful feedback. We are glad you chose to stay with us and hope to see you back next time you are in Madison.

Thank you for your feedback Frank. We hope to see you again next time you stay in Madison.

Thank you Thomas for your feedback. We hope to see you again next time you stay in Madison.

Thank you for sharing your positive experience with us! We're thrilled to hear that you found the perfect place to rest during your road trip. Your kind words mean the world to us, and we look forward to welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!

Thank you for your feedback Brian. We hope to see you again next time you are in Madison!

Thank you Jennifer for your feedback! We hope to see you again next time you are in Madison.

I'm glad to hear that you enjoyed your stay at the hotel! It's great to know that you found it clean and comfortable. Having a car definitely makes exploring the area more convenient. Thank you for sharing your experience!

Thank you for your feedback Theresa. We appreciate you staying with us!

Thank you for your feedback Steven. We appreciate you choosing to stay with us and hope to see you next time you come to Madison!

Hi Kyan. I am glad to hear you had an awesome experience. We hope you choose us next time you stay in Madison.

I appreciate you sharing your experience with us. It's wonderful to hear that you enjoyed the location, found the room/suite nice and clean, and encountered friendly and helpful staff during your stay. I'm sorry to hear about the issues you faced with the soft bed and reduced parking spaces due to snow piles. Your feedback is valuable, and we will address these concerns to enhance our services for future guests. Thank you for taking the time to provide your insights.

Hi Kristin. Thank you for choosing to stay with us. We appreciate your feedback and hope to have you stay with us again in the future.

Thank you Richard for sharing your positive experience with the cleanliness and spaciousness of the rooms. We are delighted to hear that you found the bed and sofa bed to be comfortable as well. Providing a comfortable and relaxing environment is a top priority for us, and we are glad that we were able to meet your expectations in this aspect. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know.

I'm sorry to hear about your experience with the smell and chemical scent at the place you stayed. It's important for accommodations to prioritize cleanliness and guest comfort. I can assure you that we do not have any children working in any capacity at this hotel. On a positive note, I'm glad to hear that the kitchen was a highlight for you, particularly the turkey and bacon club with steak fries. It's always nice to have enjoyable meals during your stay. If there's anything else you'd like to share or if you have any further feedback, please feel free to let us know.

Thank you Jesse for your wonderful feedback! We appreciate your loyalty and trust in our hotel. We take great pride in maintaining a clean and pleasant environment for our guests. Your kind words motivate us to continue providing exceptional service and make your stay in the Madison area as comfortable as possible. If there is anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!

Thank you Tia. We appreciate you for choosing to stay with us. We hope to see you again. Have a good day.

Thank you for your feedback. We appreciate you for choosing to stay with us. Have a good day.

Hi Ryan thank you for your feedback! We are glad everything was comfortable and functioning for you and your family. The pool size is slightly outside of our control but we too wish we could get a bigger pool.

Thank you Tiffany for choosing to stay with us. We appreciate your feedback and will use it to keep improving our hotel.

Thank you John for choosing to stay with us. We appreciate your feedback and hope you choose us in the future.

Shelbi! Thank you! We'd give you a 5/5 if we could too!

Andrew- Thank you for your review! We hope to see you again!

Chad, thank you for taking the time to give us feedback! We hope to see you again soon!

Thank you for the great feedback! We're glad you enjoyed your stay!

Thank you for your feedback! We appreciate you choosing to stay with us this holiday season! Happy New Years!

Thank you Dawn for your feedback! We appreciate you choosing us this holiday season. Happy New Year!

Thank you Cass for sharing your feedback with us! It is important for us to hear from our guest to make everyone's experience one to remember.

Thank you Cass for choosing to stay with us! Enjoy the holidays!

Thank you Bernardo for choosing to stay at the Cambria Hotel this holiday season. We truly appreciate your feedback. We would love to have you stay with us again this 2024!

Glad to hear you had a wonderful stay! We hope to see you again!

Thanks Brenda. I am glad you enjoyed our newly renovated hotel a lot of effort has gone in this past year to give our guest a similar experience to the one you had.

Hi Kathyrine. We are glad you chose our property for your stay. Thank you again for your feedback.

Hi Stuart. Thanks again for choosing to stay with us. We are glad you enjoyed your stay. Happy Holidays and Happy New Year!

Glad to hear you had a lovely stay! We hope to see you again soon!

Thank you for staying with us. We appreciate your feedback!

Thank you for sharing your experience Dawn! Hope your day is great!

Thank you for sharing your experience! We hope you have a great day!

I'm sorry to hear about your negative experience during your stay. Providing excellent customer service and maintaining a clean environment are top priorities for us, and it's disheartening to learn that we fell short of meeting your expectations in this regard. We appreciate your feedback and take it seriously as it helps us identify areas for improvement. Rest assured that we will address this issue internally to ensure better service in the future. If there's anything else you'd like to share or if there's any way we can make it up to you, please let us know.

Thank you for staying with us. We appreciate your feedback!

Thank you for staying with us. We appreciate your feedback!

Thank you for staying with us. We appreciate your feedback!

Thank you for staying with us. We appreciate your feedback!

Thank you for staying with us. We appreciate your feedback!

Thank you Quenten. We hope you enjoyed your stay with us and thank you for sharing your feedback with our team.

Thank you for staying with us. We appreciate your feedback!

Thank you for staying with us. We appreciate your feedback!

Thank you for staying with us. We appreciate your feedback!

Thank you for staying with us. We appreciate your feedback!

Thank you for staying with us. We appreciate your feedback!