Desk, soundproofing, iron/ironing board, free cribs/infant beds

Reviews of Super 8 by Wyndham Forsyth

2 out of 5
Super 8 by Wyndham Forsyth
436 Tift College Dr, I-75, Exit 186, Forsyth, GA

Reviews

7.8

Good

Rating 10 - Excellent. 135 out of 412 reviews" "
Rating 8 - Good. 153 out of 412 reviews" "
Rating 6 - Okay. 63 out of 412 reviews" "
Rating 4 - Poor. 36 out of 412 reviews" "
Rating 2 - Terrible. 25 out of 412 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Would stay there again. Clean and quiet. Very friendly staff!
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value, close to interstate. Clean and comfortable.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 24, 2024
Hi Melissa,Thank you for choosing our hotel for your recent stay and for sharing your positive feedback. We are delighted to hear that you found our hotel to be a good value, conveniently located near the interstate.We strive to provide a comfortable and clean environment for our guests, and we are glad that we met your expectations in this regard. Maintaining cleanliness and ensuring your comfort is of utmost importance to us, and your feedback reassures us that we are on the right track.We appreciate your kind words and your patronage. If there is anything else we can assist you with or if you have any additional comments, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Angel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean!
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 23, 2024
Hi Angel,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

8/10 Good

Melissa

Business traveller, Travelled with group
Liked: Cleanliness
We were expecting a continental breakfast and the only thing served was cereal and mini muffins.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 18, 2024
Hello Melissa, We appreciate your feedback regarding the breakfast options provided during your stay. We strive to offer a variety of choices to accommodate all guest preferences. Your comments will be shared with the team to ensure we continue to enhance our offerings in the future. Thank you for bringing this to our attention.

6/10 Okay

Kitty

Travelled with family
Liked that it was clean enough to lay our heads down. Did not like that the curtains didn’t close all the way so we were flooded with light, old cereal was only option for breakfast, blankets barely covered the beds, beds advertised as queen but were double at best.
Stayed 1 night in Mar 2024
Response from Manager on Mar 18, 2024
Hello Kitty, We appreciate your feedback regarding the cleanliness of our hotel. We will look into the issue with the curtains and explore solutions. Please note that we take all feedback seriously to improve our services for future guests.

8/10 Good

Kimberly

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from g on Mar 3, 2024
Hi Kimberly,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was quiet, and beds were very comfortable. Staff were kind. Breakfast was oatmeal packets, juice, coffee, milk and cereal.
Stayed 1 night in Feb 2024
Response from Manager on Feb 27, 2024
Hello Katrina, We appreciate your positive feedback on our serene environment and comfortable beds. Our team is thrilled to hear you enjoyed the kindness of our staff. Your insights on our breakfast options are valuable, and we will consider them for future improvements.

8/10 Good

Kathy

Travelled with family
Liked: Staff & service
It’s a budget hotel so you get what you pay for. Adequate if you just need a place to sleep. We knew it wasn’t going to be great for the price. The room had what we needed. Our room was facing the highway so it was noisy. Overall ok.
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 20, 2024
Hi Kathy,Thank you for sharing your feedback about your recent stay at our budget hotel. We appreciate your understanding that our hotel offers affordable accommodations, and we strive to provide a comfortable experience for our guests within that context.We're glad to hear that the room provided what you needed during your stay. We understand that when seeking budget-friendly options, guests often prioritize having the essentials and a place to sleep. We aim to meet those basic needs while still providing a pleasant and convenient stay.We apologize for any inconvenience caused by the noise from the highway. As a budget hotel located near major roads, we understand that external factors like traffic noise can sometimes affect the overall experience. We appreciate your understanding in this regard.Your feedback is valuable to us as we continually work to enhance our services and facilities. If there are any specific areas where you believe we can improve, please let us know. We appreciate your patronage and hope to have the opportunity to welcome you back for an even better experience in the future.

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot fits a truck with a trailer easily
Stayed 1 night in Jan 2024
Response from Guest Relations Management on Feb 16, 2024
Hi David,Thank you for providing feedback about our hotel's parking facilities. We're delighted to hear that our parking lot was spacious enough to accommodate your truck with a trailer easily.We understand that having sufficient parking space, especially for larger vehicles, is important for our guests' convenience and peace of mind. We're glad that our parking lot met your needs and made your stay more enjoyable.Your positive feedback is greatly appreciated, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can do to make your next stay even more pleasant, please don't hesitate to let us know.Thank you for choosing our hotel, and we look forward to hosting you again soon.

10/10 Excellent

NATALIE, johnsburg

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 16, 2024
Hi Natalie,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

4/10 Poor

Daniel

Travelled with partner
Disliked: Amenities, property conditions & facilities
advertised breakfast, all they had were 2 day old tiny pasties and dry cereal with terrible juice from box in machine. bed frame all sheet metal, very noisy when banged by feet. No extra bedding at all. Desk chair was very bad shape, one would fall back and off, not safe at all. Overall quite a run down establishment. Would not return or recommend. Not worthy of even 3 stars at best.
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 7, 2024
Hi Daniel,Thank you for sharing your feedback about your recent stay at our hotel. We sincerely apologize for the issues you encountered and for not meeting your expectations. We take your comments seriously and will address them with our team to improve our services and facilities.We apologize for the disappointment with the breakfast offerings. Providing a fresh and varied breakfast selection is important to us, and we regret that it fell short of your expectations. We will review our breakfast options to ensure that they meet the standards we strive for in terms of freshness and variety.We understand that the noise from the bed frame and the condition of the desk chair were sources of concern for you. We apologize for any inconvenience caused. We will inspect and address these issues promptly to ensure that our guests have a comfortable and safe experience.Your comments about the overall condition of the establishment are noted, and we apologize for any run-down aspects you encountered. We value your feedback and will use it to identify areas for improvement and make necessary updates to maintain a higher standard of quality throughout our property.We regret that your experience did not meet your expectations, and we apologize for any inconvenience caused. We appreciate your feedback, and we hope you will consider giving us another opportunity to provide you with a more positive and enjoyable stay in the future.

10/10 Excellent

Christine

Stayed 1 night in Feb 2024
Response from Guest Relations Management on Mar 20, 2024
Hi Christine,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Nancy

Stayed 1 night in Feb 2024
Response from Guest Relations Management on Mar 20, 2024
Hi Nancy,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

2/10 Terrible

Cindy

Disliked: Staff & service, amenities, property conditions & facilities
The description does NOT match the reality of this place. Floors in room were dirty, the beds are full size, not Queen as stated. Only cold cereal, juice for breakfast (was told that they’re “going green”) Not a full breakfast as described. My cat found a mouse toy in the room(which wasn’t hers). My bed had a “mysterious paper wad” I discovered when getting in. All said & done, very disappointed. I spoke directly to manager at the Front Desk at checkout. Barely grunted “sorry, it’s Housekeeping fault “. I’ll never return to this dump!!
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 3, 2024
Hi Cindy,Thank you for bringing your concerns to our attention regarding your recent stay at our hotel. We apologize for the disappointing experience you had, as it does not align with the description and standards we strive to maintain. We take your feedback seriously and will address each issue raised.We regret that the floors in your room were not cleaned to the expected standards. Cleanliness is a top priority for us, and we will address this matter with our housekeeping team to ensure that our rooms meet the highest standards of cleanliness for our guests.We apologize for any confusion regarding the bed sizes. We will review our room descriptions to ensure accurate and up-to-date information is provided to our guests.Regarding breakfast, we apologize for not meeting your expectations. We will review our breakfast offerings and communication to ensure that it is clear and aligns with our guests' expectations.We are deeply concerned about the presence of a mouse toy and a mysterious paper wad in your room. We will investigate this matter thoroughly and take appropriate actions to rectify the situation and prevent any recurrence.We are sorry for the unsatisfactory response you received from our manager at the front desk. We will address this issue internally to ensure that all our staff members provide courteous and empathetic service to our guests.We apologize for falling short of meeting your expectations, and we understand your decision not to return to our hotel. Your feedback is valuable to us as we continuously strive to improve our services and facilities.If there is anything else we can do to address your concerns or if you have any further questions, please do not hesitate to reach out to us directly.Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.

8/10 Good

Courtney

Stayed 1 night in Feb 2024
Response from Guest Relations Management on Mar 20, 2024
Hi Courtney,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

8/10 Good

Miklos

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, barebones.
Stayed 1 night in Jan 2024
Response from Guest Relations Management on Jan 23, 2024
Hi Miklos,Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your comment about our hotel being a good value. We aim to provide affordable accommodations for our guests without compromising on cleanliness and comfort.We understand that our hotel may have a more basic or minimalist design and amenities compared to some other establishments. While we strive to offer a comfortable and convenient stay, we also appreciate your feedback and will take it into consideration as we continue to improve our offerings.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can do to enhance your experience during your next visit, please feel free to let us know.

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Criendly.servic
Stayed 1 night in Dec 2023
Response from Manager on Jan 7, 2024
Hello Caroline,Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced during your stay. We strive to provide excellent service and will address this with our team. Please feel free to reach out to our management for further assistance.

4/10 Poor

Laura

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
IRequested new bed linens due to the stains on the sheets. After removing mattress topper the mattress protector was filthy, gray and dried red stains. Discusting!
Stayed 1 night in Dec 2023
Response from Manager on Jan 7, 2024
Hello Laura,We apologize for any inconvenience you may have experienced during your stay. We take cleanliness seriously and have shared your feedback with our housekeeping team to address the issue. We appreciate your feedback and hope you will consider staying with us again in the future.

8/10 Good

Leona

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Felt safe. Breakfast was rather skimpy. cold cereal and small cinnamon buns.
Stayed 1 night in Dec 2023
Response from Guest Relations Management on Dec 19, 2023
Hi Leona,Thank you for sharing your feedback about your recent stay at our hotel. We are glad to hear that you found our hotel to be very clean and that you felt safe during your time with us. Your comfort and well-being are our top priorities, and we are pleased that we met your expectations in these areas.We appreciate your comments about our breakfast offerings. We apologize if the selection did not meet your expectations. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our services and amenities.We value your patronage and hope to have the opportunity to welcome you back in the future. If there is anything else we can assist you with or if you have any additional suggestions or concerns, please do not hesitate to let us know.Thank you once again for choosing our hotel. We look forward to serving you again.

6/10 Okay

Brandon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Guest Relations Management on Dec 14, 2023
Hi Brandon,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

10/10 Excellent

Shawn

Stayed 1 night in Dec 2023
Response from Guest Relations Management on Dec 14, 2023
Hi Shawn,It's great to hear from you, and we appreciate you taking the time to tell us about your wonderful stay at our hotel.We strive to make every guest feel welcomed and comfortable, and we are thrilled when this goal is met. We are delighted to have contributed to your travel convenience.We appreciate you taking the time to write this review, and we hope to see you again soon!

10/10 Excellent

Christopher

Liked: Property conditions & facilities
Honest people
Stayed there at the beginning or my trip & left my phone charger-a seemingly insignificant item not worth saving, but they saved it for me and a got it when I stayed there on the way back. Very clean room and polite service.
Stayed 1 night in Dec 2023
Response from Manager on Dec 10, 2023
Hello Christopher,Thank you for choosing our hotel for your trip. We appreciate your feedback and are glad to hear that you found our rooms clean and our service polite. We are always committed to providing a pleasant experience for our guests. We hope to welcome you back in the future.

8/10 Good

Christopher

Liked: Property conditions & facilities
No problems
Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Hello Christopher,Thank you for taking the time to leave us a review. We are glad to hear that you did not encounter any issues during your stay with us. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

8/10 Good

Anitra

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Better Than Most
Only disappointing because of language barrier .
Stayed 1 night in Nov 2023
Response from Guest Relations Management on Nov 12, 2023
Hi Anitra,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay and for informing us about the language issue. We shall take a look at this.We appreciate your rating and comment, it will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

10/10 Excellent

paul

Liked: Staff & service, property conditions & facilities
Ok for a cheap interstate place to crash for a few hours. Like having smoking room option…not common these days.
Stayed 1 night in Nov 2023
Response from Manager on Nov 4, 2023
Hello paul,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that you found our establishment suitable for a short stay. At our hotel, we strive to offer a range of options to accommodate our guests' preferences. While smoking rooms may not be as common nowadays, we are pleased to provide our guests with that choice. We hope to welcome you back in the future.

10/10 Excellent

Mindell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Stopover
Very clean and convenient to the highway. Staff was friendly and efficient.
Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello Mindell,Thank you for your kind review! We are delighted to hear that you found our hotel clean and convenient to the highway. Our staff takes pride in providing friendly and efficient service to all our guests. We hope to welcome you back soon for another great stay.

4/10 Poor

Greg W.

Travelled with family
Disliked: Amenities
Actually check in was fine but don’t plan to have breakfast here. The continental breakfast was cereal or instant oatmeal. No kidding. Coffee was so strong it tasted like it had been there for days. Otherwise, the room wasn’t bad.
Stayed 1 night in Oct 2023
Response from Guest Relations Management on Nov 1, 2023
Hi Greg, We value the time you took to share your impressions of your stay at our hotel.Thank you for your feedback regarding the breakfast. We apologize that it was not much to your liking. We will pass the comment on to our kitchen staff so they can review the food choices to better serve our guests.Given that we are always looking for ways to improve the hotel experience for our guests, this feedback will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!

2/10 Terrible

Jason

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property and room appeared unsafe and unclean. We walked in the room and saw a satin on the chair and walked out.
Stayed 1 night in Oct 2023
Response from Manager on Oct 28, 2023
Hello Jason,We apologize for any discomfort caused. Our team will investigate this issue immediately to ensure the safety and cleanliness of our property for all guests.

6/10 Okay

kenneth

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Needed a good cleaning, otherwise would be good value for the money. Comfy beds.
Stayed 1 night in Oct 2023
Response from Guest Relations Management on Oct 23, 2023
Hi Kenneth, We value the time you took to share your impressions of your stay at our hotel.We are glad to learn that you found the hotel to be of good value with comfy beds.Thank you for your feedback on the need for a thorough cleaning. We shall pass on this comment to our cleaning staff.Given that we are always looking for ways to improve the hotel experience for our guests, this will help us to recognize and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!

10/10 Excellent

GRAHAM

Stayed 1 night in Oct 2023
Response from Manager on Nov 11, 2023
Hello GRAHAM,Thank you for taking the time to review our hotel! We are delighted to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we are glad that we were able to exceed your expectations. Should you have any future travel plans, we would love to welcome you back for another memorable stay.

8/10 Good

Ronald L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Relations Management on Oct 22, 2023
Hi Ronald, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price
Very good value. Clean, quiet and staff was friendly and helpful for a late night check-in.
Stayed 1 night in Oct 2023
Response from Guest Relations Management on Oct 17, 2023
Hi David, It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay, especially the service of the staff.We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!

8/10 Good

Vito

Stayed 1 night in Oct 2023
Response from Guest Relations Management on Oct 9, 2023
Hi Vito, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
One night stop while heading south. Perfect.
Stayed 1 night in Oct 2023
Response from Manager on Oct 5, 2023
Hi Michael,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
good clean , safe spot for an overnight stay.
Stayed 1 night in Oct 2023
Response from Manager on Oct 4, 2023
Hi Nancy,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

2/10 Terrible

Frank, Tavares

Travelled with partner
Liked: Staff & service
We require a handicap accessible room. When we arrived for our room reserved through Expedia, I was informed their two handicap accessible rooms were under construction. The clerk was apologetic and checked with nearby mothers and found one that had an accessible room available. How could Expedia and the hotel allow us to reserve a room type that was not available? If the room was taken offline after our reservation, why were we not informed. I am very disappointed
Stayed 1 night in Oct 2023
Response from Manager on Oct 4, 2023
Hello Frank ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been here about 2-3 times a year for over 10 years
I've always had great service here, overall. Occasionally as with even the best of places there may have been something that stood out but they always took care of it immediately if needed. They have pet rooms, smoking rooms, and cleaned rooms for allergy folks (my wife is one). Restaurants are right next to it, as well as an Ingles grocery with deli and a CVS drugstore. Perfect location! Downside, due to proximity of the interstate (easy on/off)is can have some noise. And the pool is no longer available.
Stayed 1 night in Sep 2023
Response from Manager on Oct 3, 2023
Hello Robert ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Guest Relations Management on Sep 27, 2023
Hi Valued Guest, We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, everything in room worked, cold a/c
Stayed 1 night in Sep 2023
Response from Manager on Sep 24, 2023
Hello mary,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, staff, location all good but the breakfast was poor at best, we opted to go elsewhere and will choose different super 8 next time because of it!
Stayed 1 night in Sep 2023
Response from Manager on Sep 23, 2023
Hello Terry,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our staff and also our location. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The room was so clean and up to date. The clerk at the desk told me that the rooms were just renovated so the pictures you see are actually what the rooms look like. The clerk at the desk was so very nice.
Stayed 1 night in Sep 2023
Response from Manager on Sep 23, 2023
Hello Tammy,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good economical choice
A decent night's stay. Clean, quiet room with refrigerator, microwave, coffee, plenty of outlets. Decent wifi. Beds a bit soft. Breakfast was basically cereal.
Stayed 1 night in Sep 2023
Response from Guest Relations Management on Sep 19, 2023
Hi Valued Guest, We value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a warm and welcoming experience, and we are delighted that this goal was achieved. We are happy to learn that you had a satisfactory stay. We are glad that you like the room and its amenities.Thank you for your feedback on the breakfast. Given that we are always looking for ways to improve the hotel experience for our guests, this will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!

8/10 Good

Shron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very impressed by the cleanliness and comfort of the room.
Stayed 1 night in Jul 2023
Response from Guest Relations Management on Sep 15, 2023
Hi Sharon,It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay, especially the cleanliness and comfort.We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!

10/10 Excellent

Heather

Liked: Staff & service, amenities, property conditions & facilities
It's always clean and good
Stayed 1 night in Sep 2023
Response from Guest Relations Management on Sep 11, 2023
Dear Heather, It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay, especially the cleanliness.We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Stayed 1 night in Sep 2023
Response from Guest Relations Management on Sep 8, 2023
Dear Eva, It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay, especially the cleanliness.We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!

8/10 Good

Leon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really clean and cheap
staff was nice enough. price was about the lowest for 100 miles now that Macon prices have gone up, everything was OCD clean which is a great attribute for a hotel. room was a bit humid, but i've had worse. didn't like the shower gel, shampoo contraption - it didn't dispense very much and i feel the quality was also awful. it was quiet, but not a lot of people staying. once it became the morning, you can hear through the door like it was paper thin. breakfast was laughable, probably the worst effort i've ever seen. i mean if you're a hotel trying to save money, effort, trash waste and cleaning just do some Krispy Kreme donuts and self brewed Starbucks or a Keurig and I promise everyone will be happy with that. probably wouldn't stay again, but would try something else in the area.
Stayed 1 night in Aug 2023
Response from Manager on Sep 2, 2023
Hello Leon,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

6/10 Okay

Benjamin

Travelled with partner
It was fine. Bed was comfortable.
Stayed 1 night in Aug 2023
Response from Guest Relations Management on Aug 29, 2023
Dear Benjamin, Thank you so much for sharing your review.We are pleased to hear that you enjoyed some aspects of your stay. We are glad that we were able to provide you with a comfortable stay.Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel off I-75
Check in went great. Friendly staff. Room was very clean; bed & pillows very comfortable. Check out was just as easy.
Stayed 1 night in Aug 2023
Response from Manager on Aug 27, 2023
Hello Andrew,We appreciate your rating of our hotel and the feedback you have shared pertaining to our staff as well as our bed. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service
Never ever stay here
This hotel is run down and dirty. I requested a lower floor weeks ago and she said none were available. There were 3 cars in the parking lot. There was no soap in either dispenser. No water in the pool. The lady at the desk wasnt friendly and very slow. I hate this place.
Stayed 1 night in Aug 2023
Response from Guest Relations Management on Aug 18, 2023
Dear Nancy, We regret to hear that you had a less-than-ideal experience at our property. We take guest feedback very seriously and are disappointed to hear that we did not meet your expectations. We would like to apologize for the poor behavior of our staff and for your unfulfilled request to be on a lower floor. We are also sorry for the lack of a soap dispenser and for the unavailability of the pool.This is certainly not the level of service that we strive to provide to our valued guests. We understand that it would have been helpful for the staff to offer alternatives or solutions to accommodate you, and we regret that this was not the case. We will take steps to ensure that our staff is better equipped to handle similar situations in the future and that they provide courteous and empathetic service to all our guests. Please be assured that your feedback has been shared with our team, and we are taking appropriate measures to address all the issues you have raised. We value your feedback as it allows us to continually improve our services and provide the best possible experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience that exceeds your expectations. Thank you for bringing these matters to our attention.

4/10 Poor

Danielle

Stayed 1 night in Aug 2023
Response from Manager on Aug 13, 2023
Hello Danielle,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.