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Room type
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Deluxe Room King/Twin

One King Bed or Two Double Beds
Max Occupancy: 4 adults
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Deluxe Cotai View King/Twin

One King Bed or Two Double Beds
Max Occupancy: 4 adults
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Executive Suite

One King and One Sofa Bed
Max Occupancy: 3 adults
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Club Room King/Twin

One King Bed or Two Double Beds
Max Occupancy: 4 adults
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4.5-star family-friendly Cotai hotel near Cotai Strip

Location

Situated near the airport, in Cotai, this luxury hotel is close to The Grand Canal Shoppes, University of Macau, and Cotai Strip. Also nearby are Seac Pai Van Park and Rua do Cunha.

Hotel Features

In addition to 3 outdoor swimming pools, Sheraton Macao Hotel, Cotai Central features a full-service spa, poolside bars, and a bar/lounge.

Room Amenities

LCD televisions come with premium satellite channels. Guestrooms also feature refrigerators, wireless Internet access (surcharge), and high-speed (wired) Internet access (surcharge).


General

Sheraton Macao Hotel, Cotai Central features a full-service spa, 3 outdoor swimming pools, a sauna, and a steam room. The hotel offers a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 poolside bars and a bar/lounge. An Internet point is located on site and high-speed wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a 24-hour business center, secretarial services, and limo/town car service. Event facilities measuring 267827 square feet (24891 square meters) include a conference center, conference/meeting rooms, and small meeting rooms. This luxury hotel also offers a children's pool, a 24-hour fitness center, and spa services. Guests can use the business facilities at a partner hotel. A roundtrip airport shuttle at scheduled times, a casino shuttle, and a ferry terminal shuttle are complimentary for guests.

Sheraton Macao Hotel, Cotai Central has designated areas for smoking.

  • 24-hour front desk
  • Air-conditioned public areas
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Airport transportation (complimentary)
  • Total number of rooms - 3896
  • Number of floors - 39
  • ATM/banking
  • Audiovisual equipment
  • Ballroom(s)
  • Banquet facilities
  • Bar/lounge
  • Number of poolside bars - 3
  • Beauty services
  • Breakfast available (surcharge)
  • Business services
  • Coffee/tea in lobby
  • Coffee shop or café
  • Concierge desk
  • Multiple large conference rooms
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Express check-out
  • 24-hour fitness facilities
  • Full-service health spa
  • Casino shuttle (complimentary)
  • Ferry terminal shuttle (complimentary)
  • Shopping center shuttle (complimentary)
  • Hair salon
  • Free Wi-Fi
  • Technology support staff
  • Designated smoking areas
  • Tours/ticket assistance
  • Computer station
  • Internet point
  • Number of outdoor pools - 3
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • Medical assistance available
  • Multiple small meeting rooms
  • Multilingual staff
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Parking nearby
  • Parking nearby (surcharge)
  • Garden
  • Porter/bellhop
  • Luggage storage
  • Room service (24 hours)
  • Year Built 2012
  • 24-hour business center
  • Meeting facilities size (feet) - 267827
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Covered parking (surcharge)
  • Conference center
  • Meeting facilities size (meters) - 24891
  • Number of meeting/conference rooms - 13
  • Sauna
  • Secretarial services
  • Shopping on site
  • Number of buildings/towers - 2
  • Spa services on site
  • Steam room
  • Swimming pool - children's
  • Tour assistance
  • Translation services
  • Wedding services
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Internet

Available in all rooms: Wireless Internet access (surcharge), Wired high-speed Internet access (surcharge)

Available in some public areas: Free Wi-Fi


Parking

Covered parking (surcharge), Self parking (surcharge), Valet parking (surcharge), Parking nearby, Parking nearby (surcharge)


Room Amenities
  • Premium TV channels
  • Pay movies
  • Hypo-allergenic bedding available
  • Air conditioning
  • Climate control
  • Soundproofed rooms
  • Direct-dial phone
  • Phone
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Slippers
  • Separate bathtub and shower
  • In-room childcare (surcharge)
  • Iron/ironing board
  • Desk
  • Rollaway/extra beds available
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Wireless Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Blackout drapes/curtains
  • Pillow menu
  • LCD TV
  • Connecting / adjoining rooms available
  • Cribs/infant beds (complimentary)
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Dining

Hot/cold buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Feast - World Flavor - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Afternoon tea is offered.

Xin - Asia Hotpot - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Bene - Italian - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Palms - Lounge - Overlooking the garden, this lobby lounge serves breakfast and lunch. Happy hour and afternoon tea are offered.

In-room dining choices include breakfast, lunch, dinner, and late night fare, available from 24-hour room service.

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Recreation

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sports center nearby
  • Bird watching nearby
  • Swimming on site
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Spa

Shine has 15 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

  • Number of treatment rooms 15
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • In-room accessibility


Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out

Check-out time is 11 AM


Payment types

Accepted at this hotel: American Express, Diners Club, JCB International, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

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Fees
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Additional Details

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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