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Reviews of Villa Volpi

4 out of 5
Villa Volpi
Via di Mastiano and Gugliano, 3597, Lucca, LU

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 149 reviews" "
Rating 8 - Good. 43 out of 149 reviews" "
Rating 6 - Okay. 16 out of 149 reviews" "
Rating 4 - Poor. 7 out of 149 reviews" "
Rating 2 - Terrible. 2 out of 149 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice view, but overpriced
Great location and view! Reception staff member was a gentlemen - nice fellow. We went to dinner and the waitress blatantly ignored us when walking by for 20 minutes (at least 3 passes; and we were ignored even after politely saying 'hello' to her as she walked by). So we walked out and did not eat dinner there - the menu did look good though. Breakfast was average - simple continental breakfast hardly worth mentioning. Room had a few minor problems (toilet seat broken, shower door not on rails properly). But the view made up for it. Bed was comfortable and room was clean. Pool area was beautiful. Overall, it is a nice place but quite over priced for what you get.
Stayed 3 nights in Oct 2019

10/10 Excellent

Victor M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
I would definitely recommend Villa Volpi for whatever reason you're traveling for. The hotel has great views and is quiet and we got the best breakfast while traveling in Italy compared with other hotels we stayed at while in Italy.Very good service from all the staff and very flexible
Stayed 1 night in Sep 2019

8/10 Good

PamelaK, Fort Smith AR

Liked: Cleanliness
An absolutely beautiful property and location. Staff is minimal, but helpful when able to locate. Could not ask for a More beautiful view and setting. Definitely a place to return, as long as the room Is one with a view and above the first floor.
Stayed 1 night in Sep 2019

10/10 Excellent

Marius

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing place and location!
Amazing location! Very Nice place to stay!
Stayed 2 nights in Aug 2019

6/10 Okay

Ceire

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely!
This hotel was incredible. So beautiful, clean, comfortable, and the service was amazing. The only problem was we didn’t have more time to spend there. We were getting up so early the next morning that they brought us fruit the night before since we’d be gone before breakfast. Loved this place.
Stayed 1 night in Jun 2018

8/10 Good

darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LanD in ItalY
Most beautiful view. Great property. Not super friendly. Could have been language.
Stayed 2 nights in Sep 2017

10/10 Excellent

Neil, Sussex England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Location
A beautiful small hotel in the hills north of Lucca. We loved being at this hotel for the 11 nights we stayed in Tuscany. The staff were all very friendly and helpful, a little idiosyncratic at times but that might have been the Italian way? It seems that most people who were guests stayed only a short time. As we were staying 11 nights we were given an upgrade for our room which was brilliant as the upgrade was from a double room to a suite. We had our own little villa above the hotel with wonderful views and privacy. The hotel is quite remote so be aware. There is a daily bus I think at 9:15am (note daily). Breakfast is 8am - 10am, a selections of bacon, scrambled eggs, hard boiled eggs, breads, cheeses, meats, fruit, pastries, coffee (the staff will make cappuccino or other variants if you ask). Outside breakfast seating (a lot of wasps) with lovely views. The restaurant is in the breakfast area and is quite expensive and limited and to be honest is not that good food-wise. OK bit not worth the money. There's an infinity pool, again with lovely views, but it's not heated so it was COLD! in September. The Hotel owns a lot of land around it and makes it's own wine and olive oil. the white wine is very drinkable. Overall, a really nice place and we would definitely go back again.
Stayed 11 nights in Sep 2017

10/10 Excellent

Jose, New Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with beautiful views
The hotel is in a beautiful location. It had all the amenities you may need and it is in a historic building with a lot of charm. There a few trails if you like hiking. It is about 15 minutes drive from the Lucca old town. This hotel is perfect if you enjoy the country side, fresh air and calm environment. A good breakfast buffet was also included.
Stayed 1 night in Sep 2017

6/10 Okay

Thomas

Disliked: Staff & service, property conditions & facilities
Great building, location horrible vice!
Beautiful area and grounds. Limited menu, but wonderful food in restaurant. Check in and out were horrible. No food or coffee available until after eight! Quirky, historic building. WAY OVER PRICED FOR THE EXPERIENCE.
Stayed 1 night in Jun 2017

6/10 Okay

EJA

Disliked: Room comfort
Former Convent
Quite remote agriculture-hotel on hillside with long views. Plenty to remind you it used to be a convent. Lovely pool position. Very welcoming staff.

10/10 Excellent

Chris, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in countryside with beautiful views.
A bit difficult to find a mile or so up a windy road. GPS 435416 102952 The highlight is definitely the views and breakfast on the patio. Beautiful hotel well restored and maintained. Pleasant staff.

10/10 Excellent

Hayley, Seattle

Liked: Cleanliness, property conditions & facilities, room comfort
Dreamy Tuscany Experiance
This Villa is the dreamy Tuscany that you want to soak up and never leave! We enjoyed all of their wines while we sat poolside with the most spectacular views! Our room was a king bed and was spacious.

10/10 Excellent

david, w.t., ma

Liked: Cleanliness, staff & service, property conditions & facilities
Vila Volpi s a relaxing, gorgeous home base to explore the Tuscany countryside from. We loved it!

8/10 Good

Mauricio

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Neil, London

Disliked: Property conditions & facilities, room comfort
Great location but a bit of a let down
Villa Volpi is a beautiful small hotel in a stunning location with vistas across the mountains towards Lucca. Despite being rated at 4* the hotel lacks the critical non-essentials that make your stay enjoyable. The rooms are quite basic, with thin bedding and basic pillows. Beds are comfortable but nothing special. The breakfast was the biggest disappointment and shows where the hotel management are trying to cut corners to save on costs. Options were very basic with ham, cheese, boiled eggs and croissants on offer, all of which were not particularly good quality with the croissants being stale and hard. A nice looking hotel that, with a little more care, attention to detail and spending would make a huge difference. Sadly we won't be going back and wouldn't recommend the hotel to others. Plenty of other options in the area to chose from.

10/10 Excellent

Sheldon, Livingston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel would highly recommend
Excellent hotel and staff were all lovely very accomodating Great views great food For once the hotel lived up to its discription and more not one thing to complain about it was all fab will come back and stay longer We enjoyed such a restful time thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with Character and Charm
Wonderful location, discreet service and perfect for a short break.

10/10 Excellent

John, Surrey England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location
We spent 2 nights at this fabulous location high in the hills above Lucca.The rooms had everything we required including the classic brick ceilings.The infinity swimming pool was spotless-we spent all day diving in although I hand'nt been in a pool for 18 years-it looked so inviting.The attached restaurant,under different management,only had a limited menu although it pretended to be quite pretentious.Foods never good served on cold plates.The Maître'de should have exercised more control.We would gladly stay again-altogether a lovely experience with views across Tuscany

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely 2 bedroom suite which was built in the old chapel. The room was spacious and very well furnished. The pool was relaxing and had a beautiful view of the surrounding area. The dinner was high quality food and would recommend eating there.

10/10 Excellent

Adam, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful - highly recommend!
Very much enjoyed our stay here! A great villa set in the Tuscan countryside - sat in the pool overlooking the hills. Loved our private little one-room bungalow - very private and very comfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
The hotel is situated on a hill with a beautiful view. It has lovely stone buildings as shown in the photos. We were surprised to have a small room that was not in the hotel; it was up on a hill (wear good walking shoes for checking in and you travel lightly - it was a bit of a hike on stone paths). Our room did not have any windows, but it had two large barn doors that opened. The service from the restaurant was very, very, very slow and rates a score of zero (0) on a scale of five (5 being excellent service). However, the meal was superb. The quality of the food rates an extremely high 7 (on a 1 to 5 scale). Nice place to stay, ask about your room location and make reservations for the restaurant; perhaps you'll have better service. It is worth the view!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View
Worth the 20 minute drive outside of Lucca. The location and view are amazing. One of the most beautiful locations we visited in Italy. Staff is very attentive and room was comfortable.

8/10 Good

Marilyn, Sutter Creek California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
A bit pricey but located in a fantastic area of Tuscany. The dinner was expensive for what you got though presented nicely. Service was a little slow also. All in all a pleasant stay.

10/10 Excellent

MC, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in a beautiful setting
Lovely to enjoy a stay in an old style hotel which with its quirkiness and beautiful furniture but meticulously clean and set in the midst of the mountains!

10/10 Excellent

B & T, Lucca, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Magical Place
It was an absolute gem of a hotel. Everything about it was perfect. Marco, Adriana and Tomas were the best of the best in everything you would want during a stay in a resort. We just loved it.

10/10 Excellent

Jessie, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Villa outside Lucca's walls
What a fantastic place to stay. Anyone can stay in a hotel anywhere, but not everyone can have this experience. The fill is located up a winding hill almost at the top. You can see the little towns in the distance. The sunset is wonderful. The ambience is perfect- actual tree trunks for the ceiling beams, fireplaces, warm woods etc. On the outside they have olive groves and grapevines because they make their own olive oil and wine! There is a pool with incredibly comfortable lounge chairs. The restaurant is awesome- real Tuscan cuisine with friendly service, and a full breakfast is included with your stay! The rooms are clean and comfortable. The room we were in was basic, but the bathroom was recently renovated and modern and it was MORE than sufficient. I would highly recommend this especially because it brings something special to your Italian vacation- an Italian experience. It's not just a hotel!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The Villa is amongst beautiful olive trees. Very Tuscany. However, it is costly just to stay the night ( if you plan to visit Lucca or surrounding villages during the day). It is a hotel that you want to stay at an enjoy the pool, hillsides. The pool is not heated though. The downside: very difficult to find; just a tub; not enough breakfast staff to clear a table for you or serve cafe; roof leak in the sitting room hallway; 5 Euros per day for WiFi in the common area.

10/10 Excellent

Mattias, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for money
Great value for money.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Great spot to relax
A fantastic spot with a great restaurant on the hotel site.

10/10 Excellent

Loreto Vallely, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went back!!!
Lovely quiet Hotel. Pleasant, helpful and friendly staff. Magnificent views of Lucca and surrounding hills from swimming pool. We enjoyed our 2 night stay so much that we changed plans to return to it for a further 2 nights.

10/10 Excellent

Pete, san jose, ca

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful views and landscaping
We loved our three day stay here! The views are fantastic and the villa is beautiful. The restaurant, under separate management, is fantastic as well. I recommend having a car though as it is 10km away from Lucca.

8/10 Good

Laurie, Toronto, ON, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
A Tuscan Gem that's hard to find
The setting of Villa Volpi is breathtaking and the views of the rolling hills, greenery, quaint churches and buildings, are just what you would expect to enjoy in Tuscany. However, a car is a must and the long winding narrow road leading to the villa is somewhat challenging. The hotel needs to do a better job of informing guests of their location ie providing a clear map of the route from the town of Lucca with very explicit instructions. Also the phone number we were given was incorrect so we were not able to call for directions. We felt quite rattled and frustrated upon arrival after well over an hour of confusion en route. Even guests with GPS systems had difficulties. The buildings that make up the villa are beautiful and tastefully decorated preserving the old world charm one wants to experience in Tuscany. Although the pool was very cold (unheated) the views from its hilltop location were spectacular. Christien was our favourite employee, always willing to take the time from his busy duties to help us out with questions about genuine Tuscan restaurants or sights to see in Lucca. In spite of the shaky start, our stay at Villa Volpi was a very pleasurable and relaxing experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful relaxing location
This is a wonderful hotel located in a renovated monastery. Takes awhile to get to it but worth the trouble.

6/10 Okay

Henry, cardiff

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great for a night or two
Fantastic location and views across valley from pool and restaurant.AC was not working in our room and there was no apparent attempt to address the problem.attached restaurant serves decent food but slightly limited menu.breakfast was poor.access to Lucca and Pisa was easy

8/10 Good

foodtoglow, City of Edinburgh, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, but quite hot in our room
The situation of the hotel could not be more spectacular, and the buildings and pool are really quite stunning. Although we did enjoy ourselves there were a few niggles that did not mar the holiday but are fair to point out. The main one being the broken air-conditioning in our room. Although Adriana was very quick to supply us with a movable one we didn't figure out how to use it properly until the day before we left, so sleep was quite uncomfortable. Also, for a room set up for 3 there was a real lack of drawer space and hangers. A little thing perhaps but a bit frustrating. We were also, like a lot of others, surprised with the wi-fi charge and the fact that you have to use it in the lounge area, but I think we were undercharged for this so not a problem really. But aside from these niggles our stay was very pleasant, as were the staff, especially Adriana and the gardener. It is an amazingly quiet place, so perfect for true relaxation. I would recommend having a starlight drink up by the pool. You will have the place to yourself with the whole of Lucca twinkling and glinting below. The (separate) restaurant isn't too great (a bit fried and the service a bit harried) but the continental breakfast buffet is very nice, especially as you eat it outside overlooking the valley. Il Forno and Esselunga are great for picking up lunch bits, and for dinner the best place by far is Antica Locanda di Sesto. We would go back but will try and get one of the better rooms for families.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay! Beautiful and Relaxing
Small villa in the hills outside of Lucca. Great staff, free breakfast was very nice. The room was spacious for Europe, big bathroom, great views from the room and comfy bed! The restaurant was amazing! Family owned and they make their own pasta, wine and olive oil. If you have no car a cab ride is 25 euro each way too town so stock up on supplies before you go as the restaurant only serves dinner. Also, infinite pool was beautiful but it was a little too cool in the hills to get in (we went in July). Overall it was great and would recommend!

10/10 Excellent

Jim and Debbie, Orlando, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Villa Volpe is a great hotel with wonderful views. The owner and staff we very friendly and helpful. The only downside was that the hotel was not convenient if you did not have a car. It cost 20 eur for a taxi to and from the hotel. You cannot walk anywhere so your only option to eat is at the restaurant onsite which is closed for lunch and also dinner on Sundays. The food was very good and we really enjoyed the free breakfasts. I would definitely recommend this hotel if you had your own transportation.

10/10 Excellent

Frank Colletta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff and Hotel Exceptionally Charming
I would come back again and again! Marco, Adrianna and Christian are what make this ancient stone covered rambling Villa the best place to stay. Helpful, always greeting you with a smile in the morning and after a long day of touring. We were up at 8 and went to bed around 1am and the smiles never stopped. The facilities are utterly charming and if you are looking for that postcard Toscana view, you get it from the Villa. Close to shopping and tourist sites, we actually stayed at the Villa for a whole day just to enjoy it. It was our first time in Italy and the place was so charming that we gave up a day just to sit there!! Go you will not be disappointed. Keep Rome, Venice and Milan give me the relaxing views from the Villa Volpi any time. Tip: Ask Marco about the history of the place you'll get a great story!

10/10 Excellent

Carlos, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place and friendly staff
If you are wanting to stay in a quiet place in the Tuscan countryside, this is a perfect place. There is not much to do in the surrounding area but you can seat down and enjoy the view.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

max, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
This is a beautiful hotel in the tuscan hills. It has a great pool and the room we had was very big with great views. Well worth the money. A little way outside Lucca but well worth it.

10/10 Excellent

Howard, Buckinghamshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed every minute
Although it's a bit out of the way from Lucca, it's well worth the trouble but would be hard to find in the dark. On arrival the building just screams Tuscany and the interior has been furbished to a high standard to include lounges, reading room,and a small bar area.The rooms are just great, tastefully decorated with fantastic views over the surrounding countryside. Alongside the main building is the Restaurant serving a high quality menu along with an extensive wine list, but, be careful with the prices. There is a small village 2 to 3 miles back towards Lucca with a couple of small restaurants but we honestly didn't think it was worth the effort. Should you arrive early, then dip into the swimming pool, located on a terrace above the hotel. Whether it was because it was the beginning of the season, I don't know but, everyone and I mean everyone was so friendly and helpful. We loved it. Go back? Of course we will

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had a different room from booking site, it was smaller than expected for four family.
Stayed 1 night in Sep 2023

6/10 Okay

Philipp

Disliked: Cleanliness, staff & service
Leider enttäuschend
Es wird auf Nobel gemacht reicht aber nicht für normal. Das Frühstück lässt zu wünschen übrig. Ohne Fantasie immer das gleiche. Minimalistisches Angebot von Billigkäse etc.(keine lokale Produkte) Lieblos. Gastfreundschaft bedingt vorhanden. Liegestühle eher schmuddelig und chaotisch. Landschaftlich sehr ansprechend und bezaubernd.
Stayed 4 nights in Sep 2023

10/10 Excellent

Mattias

Stayed 1 night in Aug 2023

4/10 Poor

Asbjørn

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel with no skilled kitchen personnel.
The idea of having a nice get away night in hills surrounding wine ranks was ruined by a poor kitchen and a terrible sleeping couch. The sleeping couch had no comfort. A top madras could have helped. There is only one kitchen up the hills, the one at the hotel. We noticed that the price for the main course was low, and the reason is that you are served half a meal, not a complete plate. Every one of the plates served was missing an important details. It was clear that the kitchen had no skilled personnel. The feeling of being isolated and reliant on the hotel made this stay a less positive experience 😔
Stayed 1 night in Aug 2023