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Reviews of B&B Casa Alba

B&B Casa Alba
Via Fillungo 142, Lucca, LU

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 64 reviews" "
Rating 8 - Good. 35 out of 64 reviews" "
Rating 6 - Okay. 9 out of 64 reviews" "
Rating 4 - Poor. 2 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and Nice place to stay
Except for 53 steps to our room every thing was very nice and comfortable Owner was terrific--very good B&B breakfast
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

10/10 Excellent

Brian, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent B&B close to the action
With this B&B you are based in the middle of the old town on the busy Via Fulungo which is the main shopping street with good restaurants on your doorstep. The rooms are on the side of the building away from the street so arent too noisy. Rooms are well appointed with new bedding, but are a little tight for space if you have more than a couple of bags. We were welcomed by the kind and helpful owner Giuseppe, who gave us fantastic tips on what to do in Lucca.

8/10 Good

Barbara, San Miguel de Allende

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great modest place to stay.
Alba B&b was great. The location was ideal- right in the center yet there was no street noise at night. It is a modest establishment and not actually aa b&b as breakfast is optional and extra but that is not a problem as there are cafes all around. The host is very helpful with information. You can hear your neighbors coming in ast night, but fortunately they were quiet. It is up 4 flights of stairs, but as I was traveling light it was not a problem. I would definitely stay here again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ed, LA

Liked: Cleanliness
Overly long visit to Lucca
Planned to spend three days in Lucca but left after two, only to go to Rome and get robbed by some gypsies in the subway! This is more an Airbnb property than a typical Expedia option. My host, who was friendly, was not set up to take credit cards and so I gave him cash. Also, the apartment which was more than adequate is up quite a few flights of stairs with no elevator so again like a lot of properties be careful if you're handicap or having trouble doing stairs.

6/10 Okay

Sam, London

Liked: Cleanliness, property conditions & facilities, room comfort
Not a B&B!
We booked this hotel when we arrived in Lucca and no one was there when we arrived. After numerous calls an emails to the owner we got through and had to wait over an hour for the housekeeper to come and let us in. It's so close to the main piazza though that we were able to enjoy a drink and people watch while we waited. The room was very nice but we were told in the morning when the owner came to collect our money that breakfast wasn't included in our booking which as it's advertised as a B&B I felt a bit cheated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location
Great location, nice owners, good common area for eating breakfast. Minuses: Room needed some fixes and a mixup on checkin left us waiting outside for a bit. Also up four flights of stairs, though owner helped with luggage.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay.
Great location in the center of the old city. Wonderful staff, flexible and good recommendations regarding where to eat and what to seee. A charming interior space. Excellent and easy Internet access. A good breakfast. The only caution I would have is that you have to go up a few flights of steps to get to Casa Alba.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Hotel owner very helpful and knowledgeable of area. Suggested great places for food , drinks, ice creams and bike hire!

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great experience
This hotel is made up of 4 apartments converted into a cute little b&b. Rooms are smallish but fine for short stays, and its great location make up for it. We had a hire car, and Guiseppe (who runs the hotel with his girlfriend) was a great help with car parking info, and a permit to enter inside the town walls to drop off out luggage. He also recommended a great little restaurant that only the locals know about, amazing food, and cheap. Breakfast was prepared by Guiseppe in the morning, fresh coffe and baked cakes and bread. Unfortunately we only had 1 night in Lucca.

10/10 Excellent

OlderTourists, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MMR
Casa Alba is an excellent B&B, superbly located in the centre of historic Lucca. It is in the pedstrian zone, but all rooms are three floors above the street and face a quiet inner courtyard - so quiet. Rooms are small but clean - and everything works. Staff (mainly Giuseppe) were efficient and very helpful. His restaurant tips were outstanding - great cuisine & vino at affordable prices. No hesitation in recommending CA to anyone who doesn't need a palatial suite - but just warm hospitality in a perfect location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very accommodating during our stay. We loved Lucca and regret not staying longer. Casa Alba was right in the middle of everything and we felt very welcome there. There are alot of steps to the room but that is the charm of staying in an old town. Lucca is a delightful city to explore!

8/10 Good

Sarah, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location
Basic but very clean hotel in an excellent location, surrounded by shops and bars. Very good value for the price paid and would stay here again.

4/10 Poor

Michelle

Disliked: Staff & service, room comfort
Very disappointing stay
While the location of this hotel is good, I felt the proprietor was not very organized. She only emailed me the night before my arrival to find out what time I would be arriving. When you are in Italy because you are on vacation, one shouldn't expect that you'd have regular email access. That said, I happened to check email the day I was going to be checking in to Casa Alba and replied that I would still be arriving that night. I even called her once we reached Lucca because we needed to find out where we should park our rental car. It was only then that the proprietor told us she wasn't there to check us in and that she was sending someone else over to do so. We ended up having to wait 1/2 an hour outside the hotel, standing with our luggage. In addition, the parking instructions the proprietor had given us were very unclear. We later had to go back outside the city walls to re-park our car once the woman who did check us in gave us clearer directions for the parking. On top of all of that, check out was 10am! I've never heard of such an early check out time. We needed to keep our bags there while we explored the town and the proprietor had us put them in the lobby area -- but it was clear she was not staying on site, and everyone else staying at Casa Alba would walk by our bags as they came in and out the front door. We took a chance that it would be safe, and luckily it turned out to be, but it was far from ideal. I cannot recommend this place to others.

10/10 Excellent

Nádia Borelli, Excelente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização perfeita!!
Excelente
Stayed 6 nights in Oct 2017

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities
A un passo dal fascino della storia
Nel cuore della città, si respira arte e storia dalle piccole finestre di un antico e severo palazzo da cui si affaccia una residenza che semplice ed essenziale nell'arredo e nel servizio non conserva quel fascino ma è ben tenuta e accogliente
Stayed 2 nights in Oct 2017

8/10 Good

André B., NL

Liked: Cleanliness, staff & service, property conditions & facilities
Nice B&B in the center of Lucca.
Nice room. B&B is located in z'n anctien building on the 2nd floor. Nogmaals elevator but stairs with you can walk on good.
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Okay
Casa pulita e gestore simpatico e cortese. Non è presente il bidet nel bagno esterno. Per il resto la zona è ottima e centralissima. Consiglio.
Stayed 2 nights in Jul 2017

8/10 Good

Carl-Johan

Liked: Cleanliness, staff & service, room comfort
Juli 2017
Charmigt b&b med Luccas bästa läge! Trånga trappor så inget för rörelsehindrade.
Stayed 2 nights in Jul 2017

8/10 Good

Per

Veldig sentralt, enkelt rom
To netter på enkelt 4-roms hotell beliggende i fjerde etasje midt i smørøyet i gamlebyen i Lucca. Parkere må du gjøre utenfor bymurene, og rusle noen hundre meter til hotellet med bagasjen. Skikkelig trim opp trappene kommer i tillegg.Vårt rom (2) hadde god dobbeltseng og eget bad, og vi hadde et hyggelig opphold med råd og vink fra eieren Guiseppe.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Stian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

didier, Montauban

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Raté
RESERVATION payée avec petit déjeuner. Le gérant L a refusé, prétextant n avoir eu que la réservation pour une chambre seule. Désagréable
Response from General Manager on Aug 19, 2016
Je suis désolé que vous avez écrit ces choses sur nous. Les toutes les réservations, comme je l'ai montré. Il ne comprenait pas le petit déjeuner, et il était un coût supplémentaire. Je également inclus dans le prix de la chambre, les taxes locales, déjà très bas, j'espérais qu'il aurait apprécié bien que son inesthétique trouvé notre comportement. Je suis désolé, mais ce n'est pas le droit de nous blâmer. Salutations

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Okej.
Kort vistelse med flickvännen, perfekt läge och ett helt okej hotell för det priset

8/10 Good

Ferierejsende, Lucca , Toscana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
centralt i Lucca
God central overnatning midt i Luccas hovedgade. Rolig værelse ud til baggård. En streg i regningen at der ikke var morgemmad inkluderet som det ellers stod både ved bestilling og bekræftelse.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Fomos bem recebidos pelo Giuseppe que nos deu todas as informações necessárias. Muito bem localizado, próximo de todos os pontos de interesse. O quarto estava bem limpo. A única desvantagem é que o pagamento tem que ser em dinheiro.

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Franck, Neuilly

Liked: Cleanliness, property conditions & facilities, room comfort
Casa Alba - sejour professionnel
Ideal pour passer quelques jours en mode business ou en couple. Parfaitement placé dans le centre de Lucca (son point fort). La chambre était très propre et nettoyée tous les matins. En terme de service, il s'agit d'un B&B avec une cuisine à disposition pour tout le monde si nécessaire.

10/10 Excellent

Patrícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

alice, Rovigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B centralissimo!
Ottimo B&B centralissimo e comodo ai parcheggi auto gratuiti fuori dalle mura. Personale cordiale e disponibile. Aria condizionata e bagno perfetto. Un po' cara l'eventuale colazione e manca il bidè in bagno ma per tutto il resto perfetto! Se torneremo a Lucca andremo sicuramente di nuovo qui.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
au cœur de la ville historique
Très bien situé (plein centre ville). Je regrette par contre l'absence de petit déjeuner. L'appartement est au 4ème étage accessible par un escalier charmant mais étroit ce qui peut être gênant si on a beaucoup de bagages ou des problèmes physiques. (totalement inaccessible pour un handicapé). L'isolation phonique est perfectible. L’endroit reste idéal pour un jeune couple en voyage.

6/10 Okay

COLETTE, Toulon

Liked: Cleanliness, staff & service
Super B&B pour moins de 60 ans ....
Le B&B Casa Alba est très bien situé dans le centre ancien de Lucca ,dans un quartier très touristique il faut noter que l'on ne peut pas accéder à l'hotel en voiture .Le parking est à environ 400 m (bagages légers conseillés!).C'est dans un immeuble ancien au 3ème étage sans ascenceur ,avec des escaliers raides ,ce qui nous a posé probléme car nous n'avons plus 20 ans et l'un de nous ,récemment opéré a particuliérement souffert,même si à l'arrivée le responsable (tout à fait gentil ,aimable et serviable nous a aidé à monter nos valises il n'était pas là au départ et cela a été dur ! ).Les chambres sont très correctes, propres et bien insonorisées.On peut semble t-il(nous ne l'avons pas utilisée) disposer d'une petite Kitchenette .C'est un endroit agréable et bien situé où l'on est accueilli avec le sourire mais ..... réservé à des clients en forme .

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Casa Alba : je n'y retournerai pas
Quartier : très bien ! Le propriétaire est effectivement très sympathique. Mais où est le deuxième B de B and B : petit déjeuner : 0. Il faut prévoir d'aller en ville. Mais les vrais problèmes sont : - le niveau 2 indiqué correspond à un 4ème étage dans un escalier étroit, voyageurs chargés, oubliez sauf si vous êtes très costauds. Malades du dos (mon cas), handicapés : fuyez... - L'insonorisation est quand même un peu juste : des voisins en pleins ébats vous feront participer, les bons ronfleurs aussi. l'emplacement est certes idéal surtout pour des jeunes qui feront fi des retenues énoncées plus haut. Je trouve le rapport qualité /prix un peu injustifié.

8/10 Good

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located
Well located in the middle of the old city. Walking distance to main sights. The room was in very good conditions and very comfortable. It has TV and WiFi. My only complaint is that it was supposed to be bed & breakfast but there was not breakfast. We only got a coffee.

10/10 Excellent

Niels Baj

Liked: Cleanliness, room comfort

8/10 Good

Milene, Québec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuitée à Lucca
Très bel accueil. Le propriétaire est très sympathique. La chambre était très propre et confortable. L'emplacement est idéal. Rien à dire de négatif à propos de cet hôtel à part le fait que le petit déjeuner n'est pas compris dans le prix de la chambre.

8/10 Good

laura, Milano

Liked: Staff & service
Piacevole week end
Sono stata a Lucca un week end con alcuni amici e siamo stati molto bene in questa struttura! Posta al centro di Lucca, casetta carina e pulita. Personale disponibile! Ci tornerò sicuramente.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aanbevolen!
Prima ligging midden in centrum, van alle gemakken voorzien, aardige gastheer.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

Anne, Århus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt beliggenhed
Fantastisk beliggenhed midt i Lucca. Fin service og god vejledning til gode spisesteder. Kan klart anbefales.

8/10 Good

Einar, Kastrup

Liked: Cleanliness, staff & service, room comfort
Fantastisk beliggenhed på Via Fillungo
B&B Casa Alba ligger på gågaden i det gamle Lucca. Desværre ligger hotellet op af nogle stejle trapper på ca. 3. sal.Man skal have en god kondi. Værten er noget af det sødeste. Han sørger for morgenmad hver morgen, og selvfølgelig rengøringen. Dejligt værelse.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Super beliggenhet
Hotellet hadde fantastisk beliggenhet inne i gamlebyen. Vertskapet var hjelpsomt og hyggelig samt gav gode råd og tips. Fasislitetene ved hotellet er begrenset og man må ut i korridoren for å komme på badet, selv om det er eget privat baderom. Rom og bad var romslige og rene.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bUON B&B PER TUTTI
l'HOTEL SI TROVA IN UNA POSIZIONE DECISAMENTE OTTIMA E' IN PIENO CENTRO! iL GESTORE E' VERAMENTE GENTILE E DISPONIBILE A DARE TUTTE LE INFORMAZIONI SULLA CITTA'. SONO STATA UN SOLO FINESETTIMANA MA SPERO DI TORNARCI. iL B&B è COMODO ANCHE PER UNA STANZA IN COMUNE DOVE GLI OSPITI POSSONO STARE ED E' DOTATO DI UN MICROONDE E FRIGO PER GLI OSPITI.