Fantastic hotel - highly recommend! Staff were great from start to finish - Robert, the general manager, even provided a list of recommendations for Siem Reap when he heard I was going there next! They also arranged airport transport as well as for a tuk tuk to take me to Kuang Si Falls, helped to provide dinner recommendations and make reservations, and directed me to an alternative alms giving ceremony to observe that was right next to the hotel where I was the only observer. The room was very nice, and housekeeping came by multiple times during the day for turndown, to bring snacks, etc. AC unit worked great as well. The grounds were gorgeous. The included breakfast was delicious - many western and Laotian options cooked to order and served on the terrace on the restaurant overlooking the grounds. The property was also in a great location - about a 5-10 minute walk to the night market (totally safe to walk there at night by myself) so a little bit removed from the main street but still super close. A little bit of a splurge but definitely worth it!