Satri House Suite  | View from room

Reviews of Satri House

5 out of 5
Satri House
057 Phothisarath Road, Ban Thatluang, Luang Prabang

Reviews

9.4

Exceptional

Rating 10 - Excellent. 142 out of 184 reviews" "
Rating 8 - Good. 32 out of 184 reviews" "
Rating 6 - Okay. 7 out of 184 reviews" "
Rating 4 - Poor. 2 out of 184 reviews" "
Rating 2 - Terrible. 1 out of 184 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

john, atlanta

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great place but WiFi not usable. Air condid not work. Not worth long hot sleeless nights
Stayed 4 nights in Dec 2023

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
This is a classic hotel with lovely rooms and grounds. It's very peaceful and just close enough to walk to Luang Prabang's main attractions. Highly recommended hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience in LP
We are not ones to write reviews but after 4 nights at the Satri House we decided to open an exception to share with others that this is the place to be in LB. From the moment we arrived, to the moment where we sadly had to leave we felt as the hotel was somewhat a home we've been to many times before, and they new us and how we enjoyed being treated. The building is beautiful, provides a real sense of place and time, and the staff outstanding, the GM was attentive and present ensuring the guests were well cared for and providing great recommendations on what to do and see. We will surely be back.
Stayed 2 nights in Nov 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
This is the most amazing and luxurious place I have ever stayed. It is magical and feels like an oasis. Dao, the manager, is fabulous and helped us with a transportation challenged. The spa, restaurant, rooms, and staff are fabulous.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Great 5 star Hotel!
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert Cosimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Sumathi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at other five star properties in Luang Prabang, and this property is the best, not only in beauty, but in-service, cleanliness, and dining. The staff and food were amazing. The hotel has beautiful antiques and rare objects de arts with pieces of history scattered throughout it. You get a sense of times gone by making you feel like you are living as a guest of the former king. I have traveled extensively. It is a very unique property, probably one of the best in the world.

10/10 Excellent

Hexuan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything is so good!
Stayed 3 nights in May 2023

10/10 Excellent

Didier, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique property. Great staff. Just upgrade your internet and wifi hot spots:)
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exquisite with small details everywhere that make you feel like you’re in an oasis. Mr. Dao was incredible from the second we stepped foot on the property with helpful tips and a ‘do more’ attitude. All staff members were also delightful and our driver Sai took great care of us during our trip. Breakfast was delicious with western and local options. The pool is stunning and our room was turned down and set up perfectly day and night. Thank you again to Mr. Dao and the team for making our trip so memorable.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. The location is perfect to walk everywhere. The breakfast was excellent You feel you stepped back in time with the incredible architecture and the garden. The only place to stay in Luang Prabang if you want a fantastic experience
Stayed 2 nights in Feb 2020

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel
This is an exceptional boutique hotel in the lovely town of Luang Prabang. Stunning design of rooms and gardens. Excellent taste throughout. Charming and helpful staff. The restaurant is good too and the hotel has a boat for evening cruises on the Mekong. . Only one slight niggle. The beautiful teak floors are very noisy and some guests rise early for the sunrise or for the alms giving to the monks. Try and choose a room away from shared floor areas.
Stayed 4 nights in Jan 2020

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A piece of heaven on earth!
Everything is perfect! Thanks to the staff to make the stay unforgettable!
Stayed 2 nights in Jan 2020

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Satri House!!!
The Satri House is an absolutely wonderful place! The grounds are beautiful and peaceful and the service was outstanding. My 10 and 13 year old daughters also thoroughly enjoyed it whether it was lounging by the pool, the lily pond or the bar, watching the turtles, fish and cats, and riding the bikes. The staff was extremely friendly and helpful, and the hotel is within walking distance to many restaurants and markets. I highly recommend this hotel.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautifully designed and decorated, comfortable, small hotel (30 rooms) set in a beautiful, peaceful garden. The staff are very helpful and attentive and clearly keen for guests to enjoy their hotel and Luang Prabang. The Lao food we ate in the hotel was very well prepared and delicious. And the hotel is situated within easy walking distance of the UNESCO World Heritage areas of the city.
Stayed 5 nights in Nov 2019

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sophisticated Oasis in Luang Prabang
wonderful atmosphere in a sophisticated cultural and historical environment. An oasis in Luang Prabang and the service is exceptional
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satri house
The hotel and service were both excellent. I plan to return to Laos and when i do i will be staying at the Satri house!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was wonderful, cheerful and very helpful! would definitely stay here again!
Stayed 2 nights in Jul 2019

10/10 Excellent

Julie, Sydney, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a total of 5 nights at Satri House, on two occassions and in two different rooms. I cannot fault this beautiful hotel. The rooms are lovely and are extremely clean. The housekeepers come to the room at various times in the day. Each afternoon they bring a small warm snack to the room, which we thought was a nice touch. Glass water bottles are provided free. The breakfast menu has a very good selection and is very generous. The food was good and excellent service throughout. The grounds are laid out beautifully. It is a very relaxing and peaceful environment. Perfect for destressing. I can not recommend this hotel high enough. We will definently stay again if in Luang Prabang
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great setting and property. Amazing location. Service is excellent. Swimming pool very inviting. Highly recommended
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Loved staying in this charming hotel - the buildings themselves are like something from another era but are maintained so well that there’s none of the shabbiness that sometimes goes with older style places - attention to detail is particularly noticeable with delightful sweet treats brought to the room each evening when room is being prepared for nighttime. The breakfast menu covers all tastes and food is delicious. Love it
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice colonial house. Staffs were very nice, however thru could need more trainings. Food was good in the restaurant. We spent sometime ta the pool bar, ordered some cocktails but some of them were a little blant. I personally did not like the bathroom amenities both products and also the bottles, like the conditioner was not come out for such a small bottle. It was a good time overall tho. Thank you once agian. Khob j'ai !
Stayed 3 nights in Apr 2019

10/10 Excellent

larry, philadelphia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and beautiful lawns and gardens. The rooms are spacious with excellent amenities.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019

10/10 Excellent

Tse Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stari 2019
It has been a pleasant stay, very friendly staff & helpful but some communication issues with some staff member. After all very good
Stayed 5 nights in Jan 2019

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless hotel
The property is beautiful and centrally located. The staff are amazing and bend over backwards to accomadte your needs. Highly recommended.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top experience in Luang Prabang.
This is a fabulous property, private and well-run. The service was unobtrusive and excellent. There is a fairly new manager who was personable and attentive to guests. Being a little out of the main town was good as it was quiet. The attention to detail and restoration of the beautiful old building makes it a special place to stay. There are certainly cheaper places to stay, but it is well worth the extra money to stay here.
Stayed 7 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all welcoming and gracious. The property is tastefully decorated and maintained. Close to “downtown” and the Mekong River yet remains a quiet oasis.
Stayed 8 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Great setting, lovely rooms and friendly, helpful staff.
Stayed 2 nights in Nov 2018

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Satri House. Staff is great, hotel is beautiful and peaceful. Easy bike ride to the main strip in town or inexpensive tuk tuk. Would stay again.
Stayed 4 nights in Nov 2018

10/10 Excellent

Sam, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy all round. Easy walk to town, great breakfast, nice pool, lovely room
Stayed 6 nights in Oct 2018

10/10 Excellent

Heather, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a superb hotel - a little way out of town but an easy walk in the evening and a cheap tuk-tuk ride during the day. The staff are amazing - keen to do anything to make your stay comfortable. The breakfast isn’t the usual buffet arrangement but is wonderful With lots of options and excellent coffee and bakery goods. Wouldn’t hesitate to recommend it to others and I wouldn’t stay anywhere else when we come back to LP.
Stayed 4 nights in Oct 2018

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Satri House is a well located boutique hotel offering great service and ammenities. My husband and I have just returned from a two day stay and could recommend wholeheartedly.
Stayed 2 nights in Sep 2018

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene intimate hotel
Wonderful experience with exceptional service. Beautiful hotel with intimate feel.
Stayed 5 nights in Jul 2018

10/10 Excellent

Kathleen, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel - highly recommend! Staff were great from start to finish - Robert, the general manager, even provided a list of recommendations for Siem Reap when he heard I was going there next! They also arranged airport transport as well as for a tuk tuk to take me to Kuang Si Falls, helped to provide dinner recommendations and make reservations, and directed me to an alternative alms giving ceremony to observe that was right next to the hotel where I was the only observer. The room was very nice, and housekeeping came by multiple times during the day for turndown, to bring snacks, etc. AC unit worked great as well. The grounds were gorgeous. The included breakfast was delicious - many western and Laotian options cooked to order and served on the terrace on the restaurant overlooking the grounds. The property was also in a great location - about a 5-10 minute walk to the night market (totally safe to walk there at night by myself) so a little bit removed from the main street but still super close. A little bit of a splurge but definitely worth it!
Stayed 3 nights in Jul 2018

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, would definitely stay there again. Staff was very friendly, helpful and attentive. Feels private and secluded but short walk into the main town area. Spa is expensive but very nice.
Stayed 3 nights in Jun 2018

10/10 Excellent

Adam, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Beautiful retreat, an amazing hotel. Like stepping back in history but with the most amazing modern touches and great, caring service. Loved it, can't wait to go back.
Stayed 3 nights in May 2018

10/10 Excellent

Eric , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful charm and quality
A beautiful restaurant with historic charm, very comfortable. Staff were very attentive and helpful. I would recommend this hotel to all.
Stayed 4 nights in Apr 2018

8/10 Good

M, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, quiet oasis
This hotel is a comfortable, easily walkable distance from the bustling downtown. The grounds and pools are lovely and extremely relaxing. The staff are terrific and very attentive. The rooms are quite stately, perhaps a bit dark but cool and comfortable. We especially lived the tamarind jam at breakfast! Thank you for an enjoyable stay.
Stayed 3 nights in Apr 2018

10/10 Excellent

Aina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
The pictures do not do justice. Satri House was simply beautiful! The attention to detail, the decor, the overall ambience... the hotel management really needs to update the photos on booking sites! Loved every bit of my stay. 10/10 would recommend to friends and family. Will be back!

10/10 Excellent

solo traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nirvana
Fabulous little hotel with wonderful staff. Stayed in Satri Suite for three nights...it was all perfect.
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel, excellent staff
Great hotel - great staff - great location. Service was wonderful
Stayed 2 nights in Feb 2018