Spa

Reviews of Premier Inn Passau Weisser Hase

Premier Inn Passau Weisser Hase
Heiliggeistgasse 1, Passau

Reviews

8.2

Very good

Rating 10 - Excellent. 125 out of 432 reviews" "
Rating 8 - Good. 241 out of 432 reviews" "
Rating 6 - Okay. 49 out of 432 reviews" "
Rating 4 - Poor. 10 out of 432 reviews" "
Rating 2 - Terrible. 7 out of 432 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Large, Comfortable Room
We had a nice, large, comfortable room at a reasonable price for an overnight stay.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is in a great location, close to the pedestrian shopping zone and the old part of town. Good breakfast.
Stayed 1 night in Jul 2020

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
because of the virus we could not go, and the hotel refused to refund our money,
Stayed 1 night in Jun 2020

10/10 Excellent

Gunar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally loved this place, great hotel and breakfast, staff also very helpful and friendly..
Stayed 4 nights in Jan 2020

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accomoddation.
Passau is a beautiful place to visit and Centro Hotel Weisser Hase is an excellent location with good services to enjoy the holidays.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a welcoming greeting. From start to finish the staff were in the customer service business. Everything in Passau is in walking distance or a bus ride (depot is moments away). The breakfast was worth the price. Next time we are in Passau we will definitely stay here.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, 7min to train station and in the middle of the peninsula, so easy access to both the Inn and the Danube side. Comfortable room and bed, very nice shower. Cannot be faulted. I didn’t try breakfast or sauna.
Stayed 1 night in Nov 2019

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent location for walking to all the city offers.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to boat terminals and station also local bus station
Stayed 1 night in Oct 2019

6/10 Okay

Esther

Disliked: Staff & service
Location is great Place was clean There was no coffee machine on the room Staff at reception was not friendly staff at restaurant was friendly TV in German most Of it no movie Chanel in English Sauna did not work I ask for help to show me how to used it they told me just go in sit and will work well did not workI sat for 30 minutes never got hot
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice as were the staff and facilities. excellent location to everything.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, clean, good size rooms. Good breakfast and friendly service. Only issue was street noise, partying out hotel at night.
Stayed 2 nights in Oct 2019

8/10 Good

Kandi

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great location close to both train station and old town. Beautiful updated rooms. Very comfortable bed.
Stayed 1 night in Oct 2019

8/10 Good

Kandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Barb, Madison WI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a good location, easily accessible to the train station, shopping and sightseeing. Our room was comfortable, clean and quiet.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Carol, Lakewood, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walked to plenty of sights and eateries.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
We stayed there twice, the first time it was great. The second time the room had strange beds which were very hard. We also had lots of noise from other rooms. Staff seemed to shrug when we complained. We did buy breakfast which was lovely
Stayed 1 night in Sep 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with great location.
We were very please with our stay at the Centro Hotel in Passau. We found it to be very clean and it was very up to date. It is also in a great location with easy access to the train station, shopping, restaurants and the cruise ships on the Danube. I would definately stay there again.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was very hot. No air condition. Good location, but very basic hotel.
Stayed 1 night in Aug 2019

8/10 Good

KIMBERLEY

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking from train and to all areas on the peninsula. The staff are super friendly and helpful. Our room was ready so we were able to check in early with no charge. They also hold luggage if you need. No air conditioner but we had a fan which was perfect. We stayed in August and it was hot outside.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Online pictures and write up did not give an accurate description. Only certain rooms are updated and have air conditioning.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was great- comfortable and a fabulous shower! Just a shame that we had to check in twice and both times- two different people- they were rude, abrupt and treated us like we were an inconvenience! This tarnished the stay as the rest was great.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Was disappointed that the room did not have air conditioning and that fact was unclear upon booking until we checked in.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has great location and history. The rooms a just big enough and there is no refrigerator in the room. The beds are comfortable and bathroom a good size. The room key situation is a little odd though. You have to use the key to lock the door from inside of your room, so we just left the key in the lock so that in case of emergency we would not have to search for the it to open the door. But over all the stay was lovely!
Stayed 1 night in Jul 2019

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location is excellent, right in the middle of town. Passau is a beautiful town and this hotel is an easy walk from everything. The hotel is clean and comfortable. The room was a good size. The only negative was the lack of toiletries in the bathroom. Just one multipurpose soap substance supposedly for hair and body? No conditioner, body lotion or any of the other toiletry items most hotels provide. The airline had lost our luggage, everywhere else we stayed provided toiletries, we were only in Passau for one night and arrived just as the shops were shutting so it was a bit inconvenient. The breakfast was good value for money. Not the most extensive selection but a very sensible price for good quality food. Good price quality ratio. I would certainly recommend it as a place to stay as the location really is excellent - just don't expect the standard range of toiletries.
Stayed 1 night in Jun 2019

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
The location is great but they do not have air conditioning which is important when it is 30 degrees outside. The rooms are clean but the bed wasn't very comfy. The key is attached to a big ball type thing and we found out later that the idea is to leave it at the front desk when you go out so you don't have to carry this heavy thing around. We did have breakfast in the restaurant and it was quite nice.
Stayed 1 night in Jun 2019

6/10 Okay

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel no A/C
It was hot no air conditioning and you had to leave the window open so it was noisy. They had a fan but wasn’t good enough. Otherwise it was a nice hotel.
Stayed 1 night in Jun 2019

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
The location of the hotel was good but it was extremely loud ,especially our room which looked out over Heiliggeistgasse. The breakfast was good but the hotel quite basic with little charm. I would not stay there again. The WiFi was also sporadic which was annoying.
Stayed 2 nights in May 2019

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Location
Clean room. No AC but weather was mild. Could be an issue in warmer weather. Standard breakfast fare but fresh.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Like: position of the property to transport and attractions. Didn’t like: 1. Extremely noisy street traffic all night and early hours of the morning. 2. Cigarette smoke permeating the room from street level where individuals are smoking 3. Very noisy bathroom exhaust fan. 4. No refrigerator or kettle
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the property. It was very central. The food was good as in the restaurant across the street. The rooms were very clean and large, we even had a balcony. Everything was perfect..
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located , very clean ,friendly staff. Have stayed there before and returned.
Stayed 2 nights in Apr 2019

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good hotel in great location
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location on the edge of the town centre, but with the flip side of noisy streets. No minibar. Otherwise positive - comfortable and clean.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to the city center Negative: No enough parking spaces
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel, parking was a little inconvenient.
Stayed 1 night in Apr 2019

10/10 Excellent

Christina, Jacksonville Florida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, well kept boutique hotel in a wonderful location. Very friendly staff; enjoyed the bar and our room was very clean and comfortable for three. It is not “high end” but appears to be recently updated and is spotlessly clean. Quiet; very comfortable beds.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in walking distance from train station friendly helpful staff
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Will stay again when in Passau! Also enjoyed the breakfast!
Stayed 1 night in Dec 2018

10/10 Excellent

Michael, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check-in staff (sorry did not get his name) was so very accomodating and helpful. My wife was feeling a bit under the weather and he assisted us greatly in getting our room even though it was before the standard check-in time
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Donna, Boulder CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Great breakfast. Clean, spacious room. Friendly staff. Only problem we had was with some noisy guests shouting across the balcony’s to their friends. We didn’t complain so nothing hotel could have done. Recommend this hotel.
Stayed 1 night in Oct 2018