Note fondée sur 568 évaluations vérifiées
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 24 avr. 2024
Very good breakfast. Clean and very good staff.
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Management, Gestion de l’hôtel
Dear Jeremias, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you
par un voyageur vérifié
Publié le 18 avr. 2024
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Commentaires de Gestion de l’hôtel
18 avr. 2024 par Management, Gestion de l’hôtel
Dear Jaipsi, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact usThank you
par un voyageur vérifié
Publié le 17 avr. 2024
Commentaires de Gestion de l’hôtel
19 avr. 2024 par Management, Gestion de l’hôtel
Dear Jeremy, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us. Thank you
par un voyageur vérifié
Publié le 9 avr. 2024
There were no dining options available to accommodate our allergy issues. The hand set on the phone in our room didn’t work and we had to use speaker the entire time.
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Management, Gestion de l’hôtel
Dear Natalie, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us. Thank you
par un voyageur vérifié
Publié le 4 avr. 2024
Nice hotel and recently remodeled or updated. Room was clean and staff very friendly. Unfortunately the surrounding neighborhood felt unsafe. We had no issues during our stay. The hotel has many paper rules that need to be signed upon checking in which I am guessing is because of the neighborhood. Lacking view in any room.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Management, Gestion de l’hôtel
Dear Kelly, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us. Thank you
par un voyageur vérifié
Publié le 2 avr. 2024
We made a reservation that was not honored with Expedia. The hotel would not honor the reservation so we had to go somewhere else. The manager said we would be refunded but we were not. We won’t stay at a Best Western again. Will appeal to our credit card company.
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Management, Gestion de l’hôtel
Dear Keith, We understand your frustration and like to extend our apologies. We were pretty clear in terms of violations, why you can't be our guest here. Please reach out and ask for a General Manager if you have further questions. Thank you for your understanding
par un voyageur vérifié
Publié le 30 mars 2024
Commentaires de Gestion de l’hôtel
31 mars 2024 par Management, Gestion de l’hôtel
Dear Luis, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us. Thank you
par un voyageur vérifié
Publié le 24 mars 2024
Commentaires de Gestion de l’hôtel
28 mars 2024 par Management, Gestion de l’hôtel
Dear Matthew, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us. Thank you
par un voyageur vérifié
Publié le 17 mars 2024
Commentaires de Gestion de l’hôtel
18 mars 2024 par Management, Gestion de l’hôtel
Dear Darcirius, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you
par un voyageur vérifié
Publié le 17 mars 2024
Commentaires de Gestion de l’hôtel
18 mars 2024 par Management, Gestion de l’hôtel
Dear Leslie, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us..Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Thank you
