Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Suburban Studios Louisville East

2 out of 5
Suburban Studios Louisville East
9801 Bunsen Parkway, Louisville, KY

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Khaled on Apr 21, 2024
We appreciate you. Thank you!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Friendly staff.
Stayed 2 nights in Mar 2024
Response from Khaled on Apr 1, 2024
We appreciate you staying with us. Thank you!

10/10 Excellent

John

Stayed 3 nights in Mar 2024
Response from Khaled on Apr 14, 2024
We appreciate you staying with us. Thank you!

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and quiet!
Stayed 1 night in Mar 2024
Response from Khaled on Mar 22, 2024
We appreciate you staying with us. Thank you!

4/10 Poor

Morgan

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Having a full kitchen available was nice, but there were no dishes to make the kitchen usable
Stayed 2 nights in Mar 2024
Response from Khaled on Mar 16, 2024
We do have dishes at the front desk for purchase. We are sorry for the inconvenience.

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was not part of the main hotel but in annex building. The extended stay clientele followed us around the property to our room making our family feeling unsafe and uneasy. Upon entering the building, the smell of smoke was intense despite no smoking signs around. The room itself was filthy and multiple towels had been clearly used (or not properly cleaned with hair present). The beds were visibility sagging and thin mattresses which provided no support! Dogs were on property and barking throughout the building. This hotel was awful! Within moments of entering we contacted management and Expedia to get out of this reservation. Our entire family, including our child, were not comfortable staying here.
Stayed 2 nights in Mar 2024
Response from Khaled on Mar 15, 2024
I am very sorry for the inconveniences you encountered. Guest safety and cleanliness are some of the main factors we strive for. We hope you will give us another chance when choosing to stay in the near future. Thank you.

10/10 Excellent

Kara

Stayed 1 night in Mar 2024
Response from Khaled on Mar 31, 2024
We appreciate you staying with us. Thank you.

8/10 Good

Kaitlyn

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities
Smelled spray paint when we woke up but for the most part everyone was quiet during quiet hours , no signs of pests. Stove, oven, microwave and fridge all worked ! Front desk very nice. Make sure to bring your own cookware plates cups, bowls , and silverware. Very pet friendly
Stayed 6 nights in Feb 2024
Response from Khaled on Mar 1, 2024
We appreciate you staying with us. Looking forward to seeing you soon. Thank you.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Room was immaculately clean: plank floors instead of carpet! Beautiful bathroom with counter space almost wall to wall. Lighted mirror around all four sides: nicer to apply makeup in the morning. Beautiful property!
Stayed 1 night in Feb 2024
Response from Khaled on Feb 27, 2024
We really appreciate you staying with us. Looking forward to seeing you in the near future. Thank you!

10/10 Excellent

Dominique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The lady at the desk was really nice.
Stayed 1 night in Oct 2023
Response from Khaled on Feb 5, 2024
We appreciate you staying with us.

10/10 Excellent

Kaelin

Stayed 3 nights in Oct 2023
Response from Khaled on Feb 5, 2024
We appreciate you staying with us.

10/10 Excellent

stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was very nice an clean
Stayed 1 night in Oct 2023
Response from Khaled on Feb 5, 2024
We appreciate you staying with us.