Ratings based on 760 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby Kelly from Shakopee, MN
Awesome staff. Beautiful facilityPosted 9-Mar-2014
Pros: The staff and property
Cons: New shower curtains
Location: Marina is right there. We went there every day to eat and shop
Wonderful place. Great food great staff. Property is AMAZING. 5 minute walk to the marina.
for Everyoneby Marie from Michigan
Everything you could wantPosted 9-Mar-2014
My friend and I spent a week at the Finisterra. The weather was ideal, warm sunny days tempered by a wonderful sea breeze. The facility is breathtaking, located right on the beach, with a cliff and waterfall backdrop. Three of the restaurants and the spa are built into the cliff and overlook the harbor. The hotel is minutes from the main part of Cabo. The food was incredible and available whenever you wished to eat. Drinks were included and refilled often even before requested. The staff was genuinely friendly and always interested in pleasing. I would go back in a heartbeat!
for Everyoneby Joy from San Dirgo
Beautiful HotelPosted 7-Mar-2014
Cons: The A/C did not work very good but our room was an older one that had not been remodeled yet
Great food at Palapa Pool Bar, Don Diego and Tortuga Beach. Beautiful pools
for Everyoneby tricia from Fredericton, NB Canada
Stellar locationPosted 7-Mar-2014
Pros: Entertainment staff is exceptional and likely to be head-hunter by competitors! Yes, Alex and America are THAT good!
Cons: The resort next door offered fishing on the beach and we would have loved to do that. Will bring our own reel next time!
Location: 5 minute walk to Marina (cabo dolphins, bars, fishing, whale watching, snorkeling, shopping). Directly on beach.
First time to Caboand were leary about staying here after reading some of the reviews. We had requested a king bed (got 2 doubles) and a room high up (got the 2nd floor) but was not worth arguing over. The hotel is very clean and the meal plan is very good and caters to varying appetites. Conveniently located to all the action, but also very tranquil and relaxing. Beach is lovely but the current too strong for swimming.
for Couplesby A verified traveller
Great views, excellent viewsPosted 6-Mar-2014
Cons: The drinks could be improved. The hotel only served Tecate and Dos Equis. I would be nice to have a few more options. Also, no name brand liquor.
Location: Walking distance to the marina and downtown. Excellent location which feels very safe to walk around.
The trip was booked as promised with an "ocean view." After giving us a room with a view of the front of the hotel (no ocean view), the staff politely said that they were sorry and that there was nothing they could do. They insisted that my travel agent (Expedia) made the guarantee of the ocean view, not the resort itself. As they did not make the guarantee, they would not provide an ocean view room. As you can imagine, I was not satisfied with this response. After two days of complaining and asking for an ocean view room, they finally made an accommodation and the rest of the trip was perfect. Its a shame that I had to fight with the reception staff for two days to finally get what I was promised. I suspect that they know some people will not get an ocean view even though they book an ocean view room. I suspect that they receive more customers who purchase rooms at their resort based on this promise that they know they cannot deliver. I think they just endure the complaints because ultimately, there are few options for the unsatisfied customer. The customer can't just walk out an go to another hotel, they won't refund your money, and you can't just get on a plane and go back home. Aside from the shady bait and switch on the ocean view room, the resort was beautiful. The swim up bar was fun. The food was simply delicious. The staff was very friendly and helpful.
for Everyoneby M from California
Lovely hotel, wonderful staffPosted 5-Mar-2014
Beautiful location, super friendly staff and wondeful food. We will definitely be back.
for Everyoneby A verified traveller from BC, Canada
Great food, ok drinks all InclusivePosted 5-Mar-2014
Pros: Location, food, room, staff
Cons: The drinks, tasted gross and were watered down.
Location: It was close to the marina which is very touristy and expensive, some items were more expensive than they are at home. Go for the sun and beach...
The staff were helpful and friendly. Our room was great with views of the ocean (jr. ocean room suite) and we could watch the whales from our room. The food was great with four different restaurants to pick from. Our only and biggest complaint is that the drinks were watered down and sometimes down right gross. We ordered a 7 up and vodka and it tasted like goat cheese, gross! We could not get alcohol in our drinks it seemed, at all. We asked other guests what they were doing as they seemed to be enjoying their drinks and we were informed they were tipping the waiters $2.00 u.s. a drink which was a little steep for us Canadians with the exchange rate these days. If it wasn't for this one issue, I would highly recommend the resort. You could not swim in the ocean here as the currents were strong but the beach was close to the pool so that did not bother us.
by A verified traveller from Minnesota
Great location, disappointing roomPosted 3-Mar-2014
Pros: Location, close to restaurants, marina district, downtown; breakfast hostess exceptional, bellman (Alvaro, Jorge as well as others) very helpful.
Cons: Food: breakfast buffet was excellent, lunches were ok, dinners (buffet and al la carte) were mediocre and need to be improved; air conditioning noisy
Location: Great for walking (and running) around the marina district, a reasonable walk to Medona Beach and downtown stores and restaurants
I think we were assigned the worst room, 1st floor next to the elevator, it was like we were in the middle of lobby. Noisy up until 10:00pm then outside noise was ok, air conditioning noise throughout night was not good. I immediately tried to change rooms but front desk staff didn't seem to care and did nothing. Did say they would look the next day but eventually we gave up, not wanting to pack and unpack again. Even though we made reservations 6 months in advance, we got poor room location and didn't get the king bed requested. Wondering if the low price we paid through Expedia and not signing up for time share meeting affected room assignment. We had stayed here previous year and experience was much better, which is why we came back. Probably won't come back again, not a fan of all inclusive changes which take away from the advantage their location has re near by restaurants.
for Everyoneby Trev from Idaho
Great place to stay!!Posted 27-Feb-2014
Very fun and clean place to stay! The staff was very friendly and tended to our every need! Great pool too!!!
for Everyoneby silvia
nice hotel n great staff!!Posted 25-Feb-2014
Very nice staff! They always made sure to make us feel at home n did what they could to please us! I would go back!