1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Reviews of Dreams Los Cabos Suites Golf Resort & Spa - All Inclusive

4 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 434 out of 1007 reviews" "
Rating 8 - Good. 283 out of 1007 reviews" "
Rating 6 - Okay. 139 out of 1007 reviews" "
Rating 4 - Poor. 80 out of 1007 reviews" "
Rating 2 - Terrible. 71 out of 1007 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alda, Discovery Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well kept. The food at the restaurants was not very good. Breakfast took a long time to get and was always cold. Selection of restaurants was not very good. Drinks at the bars were terrible.
Stayed 3 nights in Mar 2024
Response from Jimena Martínez, E-Concierge. on Apr 18, 2024
Dear Alda, Thank you for giving us your feedback on your experience at our beloved resort. We regret that we did not meet your expectations with our gastronomic proposal. Please know that your comments will be passed directly to the food and beverage area, where they will take the necessary actions to improve these aspects. We invite you to give us a second opportunity in the near future to show you that we have improved and that we are worthy of your kind patronage.We send you our best regards.Sincerely,

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and food was horrible
Stayed 5 nights in Mar 2024
Response from Jimena Martínez, E-Concierge. on Apr 16, 2024
Dear Sandra, Thank you for giving us your personal impressions about your experience at our resort. We are sorry to hear that you did not enjoy our gastronomic offerings. We will forward your comments directly to our manager in question for improvement.We hope you will give us a second chance to prove to you that we are worthy of your kind patronage.I send you a cordial greeting.

8/10 Good

Mauricio

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall, my stay was good and pleasent but just because I was there when the ocuppancy was low season. There are still better hotels around the same price point in the area. The food in the buffet was average. I would not say it is terrible, but it is not very tasty either; the dinner needs to be in a restaurant where they have first come, first serve, so be prepared to stay there before they open or wait for one hour at dinner time. The pool areas require more attention. So many wrong things are happening here, from being dirty, allowing people to throw things, and not behaving considering it is a family resort; the chairs are permanently reserved, and never enforce the rule to avoid reserving more than 30 minutes; good luck if you find one after 7 am, even if nobody will come to use them until midday. The staff in the pool bars is the worst. I read terrible comments about their attitude, customer service, wait times, and drink quality, and I can confirm that all are true. Supervising the staff is a problem here. On a positive note, the food in the restaurant is above average in my humble opinion. The staff and waiters are exceptionally nice and humble, always striving to provide the best service. They deserve a perfect score of 10 for their efforts. Overall, the beach area is also tiny. Even though they have room to grow, they prefer not to do anything, which becomes a problem if the hotel occupancy is higher, as you won't find any shadows.
Stayed 5 nights in Apr 2024
Response from Jimena Martínez, E-Concierge. on Apr 12, 2024
Dear Mauricio, It is a complete pleasure for us to have been your hosts this vacation. We regret that some aspects of your stay were overshadowed by these unusual anomalies in our services. Rest assured that we will forward your comments to the general management so that they can improve the areas involved as soon as possible. We hope that, in the near future, you will give us a second opportunity to demonstrate that we are worthy of your kind patronage. Best regards.

8/10 Good

khurram ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CHECK IN WAS HORRIBLE I GOT MY ROOM 1 HOUR LATE AND I WAS ASSIGINED WRONG ROOM AND I RESERVED ROOM WITH KITCHEN THERE WAS NO KITCEHN AND NO OCEAN VIEW AFTER I COMPLAIN I WAS ASSIGINED ROOM WITH OCEAN VIEW BUT NO KITCEHN I WAS VERY DIS APPOINTED
Stayed 5 nights in Mar 2024
Response from Dreams Los Cabos Suites Golf Resort & Spa on Apr 9, 2024
Dear Khurram,We sincerely apologise for any confusion regarding the features and services provided in our suite. We immediately report it to our sales manager so that they can confirm the details and take care of it for next visitors.We appreciate you taking the time to talk with our Chief Concierge and Front Desk Manager.Thank you,

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service
A great property and a great vacation
Stayed 5 nights in Mar 2024
Response from Jimena Martínez, E-Concierge. on Apr 6, 2024
Dear Peter, We would like to thank you for taking the time to leave your kind comments following your recent stay with us at Dreams Los Cabos Suites Golf Resort & Spa.It was our pleasure to have the opportunity to host your holidays. We are glad to know how much you enjoyed spending time in this beautiful destination and the service highlighted by our staff’s attentiveness. Let me assure you that your feedback is very important and that we will take your comments into account since our mission is to offer the best quality service to our guests.We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterize our brand and resort.Best wishes,

6/10 Okay

Guy

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it’s a great hotel but had some weird issues. The property is in great condition, food is fairly good, kids club is great and the staff is friendly. The issues I ran into - significant shortage in both room and beach towels which was stressful and created a scarcity situation where people were hoarding towels. This be never experienced anything like this before. The second one- on the first night of our stay every single restaurant had a 1.5 hour wait and even if you were willing to eat simple or junk food there were no options. It was very disorganized and people waiting in line seemed to have reservations despite the hotels policy not to allow reservations. People recommended to us to pay off the staff in order to get a “reservation”. The next few nights we sent one of us to a restaurant 15 mins before it opened and that seemed to solve the issue but again this is not great. Bottom line, proceed with caution
Stayed 4 nights in Apr 2024
Response from Jimena Martínez, E-Concierge. on Apr 6, 2024
Dear Guy, Thank you for your visit and for your feedback.It's important for us to improve ourselves and create the best memories. That’s why we highly appreciate your feedback.We are very sorry to read about these unusual anomalies, which are not common among our guests. However,  we will share your comments with our management staff to make the needed improvements in order to be better in the correspondent areas you mention.We hope you can grant us a new opportunity to host you once more and prove to you the quality of the service we provide.Rest assured, your next vacation will be the best of your life and memorable.Best regards,

4/10 Poor

Anita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
- our room was ready one hour after check in time. -the food was terrible, no variety, long waiting times in every restaurant. - no pool beds available , just one pool to share with noisy kids that were throwing beverages in jacuzzi and pool. - shortage on staff. For the price that we paid not worth it If you don’t want to ruin your vacation don’t go there
Stayed 3 nights in Mar 2024
Response from Jimena Martínez, E-Concierge. on Apr 4, 2024
Dear Anita, We appreciate the time you have invested in writing a review of your stay with us.We are sorry to hear that we did not meet your expectations during your visit. Rest assured that we have taken your comments seriously and will work on our areas of opportunity to provide better service to our guests.We really appreciate your overall description, as this allows us to know our areas of opportunity to improve our service levels. We work every day to exceed the expectations of our guests and hope to have the opportunity to welcome you again in the near future to offer you an extraordinary stay.Best regards,

6/10 Okay

Maryori Faviola

Stayed 5 nights in Mar 2024
Response from Jimena Martínez, E-Concierge. on Apr 8, 2024
Dear Maryori Faviola, Please receive a warm greeting on behalf of our team. Thank you very much for taking the time to share your personal impressions of your stay. We always appreciate feedback, as it allows us to continually improve the experience we create for our guests.We regret that we did not meet your expectations during your recent visit. Please be assured that we have taken your comments seriously, and in the meantime, we have informed the team in detail of your feedback.Once again, we thank you for sharing your valuable feedback during your stay, which helps us to always improve the services we offer. Despite these inconveniences, we hope to have you back home and have the opportunity to make a difference in your stay.Best regards,

8/10 Good

Robert

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Staff & service
Limited dinning and shortage of staff would stop me from visiting this property again.
Stayed 4 nights in Mar 2024
Response from Jimena Martínez, E-Concierge. on Mar 19, 2024
Dear Robert, Thank you for taking the time to share with us your personal experience, we really appreciate the confidence you have given us by choosing Dreams Los Cabos Suites Golf Resort & Spa to have your vacation; your first hand experience really helps other travelers.Likewise, we sincerely regret to read that some aspects of your stay did not meet your expectations, we have taken your comments very seriously as our guests are really important to us, and we will conscientiously review all your remarks.We sincerely hope to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort.Best regards,

6/10 Okay

Vanessa

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Nice property, but extremely understaffed, not great food, long waits for restaurants, and hard to get pool/beach chairs and towels. Staff was really nice and our daughter loved kids club.
Stayed 4 nights in Mar 2024
Response from Jimena Martínez, E-Concierge. on Mar 19, 2024
Dear Vanessa, Thank you very much for taking the time to rate your recent experience at the resort.We are very sorry to read of these unusual anomalies at our property, as we have high standards for quality and service.However, we welcome your comments to follow up in a timely manner. Rest assured that your kind comments will be shared with the appropriate areas to implement the necessary improvements.With this, we would love to regain your trust and you can give us a second chance to show you the excellent experience we can provide to our guests.Best regards,

2/10 Terrible

Megumi, EDMONTON

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed at this property in 2018 and enjoyed our stay so much that we wanted to stay again next time we were in Cabo. So we did that now in 2024 and the property is so bad now it’s not even comparable. We’re not sure if it is because it is now owned by Hyatt but the condition of the property, the food and the way it is run is honestly, terrible. We had no hot water for our showers 4 out of the 7 days we stayed. So disappointing that the management there seems to spend more time trying to hide problems and come up with excuses for shortfalls in service and hospitality. Rather than spending the time to ensure guests that have spent alot of money and time on planning their dream vacation have exactly that at this resort. And lastly, stop calling your property a golf resort when you do not even have a golf course on the property. So sad that I have to write a review like this but I feel obligated to Al others that are considering a stay here. We won’t be back again unfortunately.
Stayed 7 nights in Mar 2024
Response from Jimena Martínez, E-Concierge. on Mar 19, 2024
Dear Megumi, Thank you for your visit and for your comment.It is important for us to improve and create the best memories, which is why we really appreciate your comments.We are very sorry to read about these unusual anomalies among our guests; however, we will share your comments with our management staff to take the necessary actions to improve the corresponding areas you mention.We hope that you can give us another opportunity to have you stay once again at our property and demonstrate to you the quality of service we have.Rest assured that your next vacation will be the best of your life and memorable.Best regards,

8/10 Good

Gursharan Singh, Corona

Stayed 3 nights in Mar 2024
Response from Jimena Martínez, E-Concierge. on Apr 1, 2024
Dear Gursharan Singh,Thank you very much for sharing your comments through our travel community on Expedia. We are delighted to know that you had a pleasant stay with us.Our mission is to offer the best quality services to our guests, and your message is a source of motivation to continue working in this direction.It has been a pleasure to serve you at Dreams Los Cabos Suites Golf Resort & Spa, we hope to have the opportunity to serve you again in this your home, where serving you is a pleasure!Best regards,

10/10 Excellent

Sharmika

Stayed 3 nights in Mar 2024
Response from Jimena Martínez, E-Concierge. on Apr 1, 2024
Dear Sharmika, We would like to thank you for taking the time to share your kind comments after your recent stay with us at Dreams Los Cabos Suites Golf Resort & Spa.It was a pleasure having you stay at our property. We are glad to hear how much you enjoyed spending your time in this beautiful destination and the outstanding service and attention of our staff. Let me assure you that your opinion is very important and we will take your comments into consideration, as our mission is to offer the best quality of service to our guests.We sincerely hope to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort.Best wishes,

6/10 Okay

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My room did not have an iron
Stayed 3 nights in Mar 2024
Response from Jimena Martínez, E-Concierge. on Mar 11, 2024
Dear Elena, Thank you for your review of your stay at our resort. Please note that the irons should have been requested with concierg to be brought to your room. However, we also have a steam iron inside the room. We hope that this experience does not completely overshadow the whole perception of our beloved resort and give us a second chance to show you that we are worthy of your kind patronage.Best regards.

4/10 Poor

Catherine

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Overall, our experience at Dreams Los Cabos Resort was mixed. While the property itself had a stunning view and the staff were kind and friendly, there were several issues that detracted from our enjoyment of our stay. The food was subpar and overpriced, with a lack of variety and quality that did not live up to the price of the stay. Additionally, the attempt to charge $560 per day for a 13 year old for the all inclusive package was outrageous and not justified by the amount of food he could realistically consume. There were also issues with our reservation, as it took us two hours to sort out upon arrival. The furniture in our suite was dirty and stained, and the doors were difficult to close. We were not the only ones in our party to experience problems, as some members suffered from food poisoning and others did not receive their resort credit coupons until check out. Overall, while the staff and view were pleasant, the overall experience at Dreams Los Cabos Resort left much to be desired. We would not recommend this property to others until they address these issues and improve the quality of their accommodations and services.
Stayed 3 nights in Feb 2024
Response from Jimena Martínez, E-Concierge. on Mar 11, 2024
Dear Catherine, It is a pity for us to know that you experienced some unusual anomalies during your stay with us. We sincerely apologize. Comments like yours inspire us to continue to improve in the areas mentioned above. Please let me know if you have any further comments in this regard. It will be our pleasure to channel them to the general management. We remain attentive. Best regards.

6/10 Okay

Joseph

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When we checked in they gave us the wrong room and we were apart of a wedding and they did that to everyone in the wedding. We paid for a ocean view and received a garden view. They didn’t show us around when we checked in. They made us wait and no map or anything to make us feel welcomed.
Stayed 5 nights in Feb 2024
Response from Jimena Martínez, E-Concierge. on Mar 11, 2024
Dear Joseph, First of all, let me thank you for giving us your personal experience about your stay at our resort. We are sorry for the inconvenience you experienced. Please know that this is an unusual anomaly, and I will gladly forward your comments directly to our management for prompt resolution. We hope that this experience will not completely cloud your perception and will give us a second chance to prove ourselves worthy of your kind patronage. Best regards.

8/10 Good

Morgan Elizabeth

Stayed 4 nights in Feb 2024
Response from Jimena Martínez, E-Concierge. on Mar 22, 2024
Dear Morga, We thank you for giving us your kind evaluation of your stay with us. We look forward to having you back home soon.Best regards.

6/10 Okay

Melanie

Liked: Staff & service
Stayed 5 nights in Feb 2024
Response from Jimena Martínez, E-Concierge. on Feb 26, 2024
Dear Melanie, We appreciate you taking a minute of your time to evaluate your experience at our beloved resort. We regret that we did not meet an excellent score. Please know that we will work hard so that in the near future you can give us a second chance to prove that we are worthy of your kind patronage.See you soon! Best regards.

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, beautiful location.
Stayed 4 nights in Feb 2024
Response from Jimena Martinez, E-concierge, Dreams Los Cabos on Feb 6, 2024
Dear Melissa,Greetings from beautiful Dreams Los Cabos, happy to read you’ve enjoyed our privileged location and beautiful resort.Best,

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Jan 2024
Response from Jimena Martínez, E-Concierge. on Mar 22, 2024
Dear Paul, We thank you for giving us your kind evaluation of your stay with us. We look forward to having you back home soon.Best regards.

4/10 Poor

Joanne

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Do not go here..if you do don’t go preferred.. there is no advantage at all.
Stayed 9 nights in Jan 2024
Response from E-concierge on Feb 6, 2024
Thank you for taking the time to provide your feedback about your experience in our resort. We are very sorry to hear that we were short in your expectations. Please share with us more details via Expedia chat.

10/10 Excellent

Tamika Andretta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Jimena Martínez, E-Concierge. on Feb 1, 2024
Dear Tamika, We would like to thank you for taking the time to leave your kind comments after your recent stay with us at Dreams Los Cabos Suites Golf Resort & Spa.It was a pleasure to have the opportunity to have you stay at our property for your vacation. We are glad to hear how much you enjoyed spending your time in this beautiful destination and the outstanding service provided by our staff. Let me assure you that your opinion is very important and we will take your comments into consideration; as our mission is to provide the best quality service to our valued guests.We sincerely hope to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort.Best regards,

6/10 Okay

ashok, moorpark

Travelled with family
poor quality and choice of food long waits for restaurants very slow service good location on beach
Stayed 3 nights in Jan 2024
Response from Jimena Martínez, E-Concierge. on Jan 29, 2024
Dear ashok, Thank you for taking the time to share with us your personal experience, we really appreciate the confidence you have given us by choosing Dreams Los Cabos Suites Golf Resort & Spa to have your vacation; your first hand experience really helps other travelers.Likewise, we sincerely regret to see that some aspects of your stay did not meet your expectations, we have taken your comments very seriously as our guests are really important to us, and we will conscientiously review all your remarks.We sincerely hope to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort.Best regards,

8/10 Good

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams in Los Cabos is a wonderful property. We discovered the best food was in the French restaurant. The entertainment team is one fun loving group. Loved the health club. Reception was always helpful. Disappointed with 'The Petite Chef', the soup was the highlight. We asked for ground floor, ocean view. Second floor, pool view was our reality. Overall I would recommend the property, especially if you have kids. If you dont have kids, ask for a room around the 'Oceania' restaurant. Its quieter. Greet all staff with 'Hola', be polite, be courteous, and respectful. Lastly, please remember a package deal includes tipping. You dont have to tip on top of tipping, except maybe the sweet ladies cleaning your suite. Book today!
Stayed 7 nights in Jan 2024
Response from Jimena Martínez, E-Concierge. on Jan 26, 2024
Dear ,Thank you for taking the time to share with us your personal experience. We really appreciate the confidence you have given us by choosing Dreams Los Cabos Suites Golf Resort & Spa to have your vacation; your first-hand experience really helps other travelers.Likewise, we sincerely regret to read that some aspects of your stay did not meet your expectations. We have taken your comments very seriously, as our guests are really important to us, and we will conscientiously review all your remarks.We sincerely hope to welcome you back on a future occasion and provide you with the exceptional quality and service that characterize our brand and resort.Best regards,

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property the hospitality is great
Stayed 4 nights in Jan 2024
Response from Jimena Martínez, E-Concierge. on Jan 26, 2024
Dear Arielle, Thank you for taking the time to share with us your personal experience. We really appreciate the confidence you have given us by choosing Dreams Los Cabos Suites Golf Resort & Spa to have your vacation; your first-hand experience really helps other travelers.Likewise, we sincerely regret to read that some aspects of your stay did not meet your expectations. We have taken your comments very seriously, as our guests are really important to us, and we will conscientiously review all your remarks.We sincerely hope to welcome you back on a future occasion and provide you with the exceptional quality and service that characterize our brand and resort.Best regards,

10/10 Excellent

Sharon Louise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven't traveled internationally a lot, so this was new to me. I've never stayed at an all-inclusive resort before. It was absolutely unbelievable! The room was so comfortable and clean, every staff member we worked with was kind and professional, the surroundings were spectacular, and the food was absolutely amazing! It was truly the best experience I've ever had! My daughter and I are already planning our next DREAM vacation!!
Stayed 3 nights in Jan 2024
Response from Jimena Martínez, E-Concierge. on Jan 23, 2024
Dear Sharon, We would like to thank you for taking the time to leave your kind comments after your recent stay with us at Dreams Los Cabos Suites Golf Resort & Spa.It was a pleasure to have the opportunity to have you stay at our property for your vacation. We are glad to hear how much you enjoyed spending your time in this beautiful destination and the outstanding service provided by our staff. Let me assure you that your opinion is very important, and we will take your comments into consideration, as our mission is to provide the best quality service to our valued guests.We sincerely hope to welcome you back on a future occasion and provide you with the exceptional quality and service that characterize our brand and resort.Best regards,

8/10 Good

Rhett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Jimena Martínez, E-Concierge. on Jan 23, 2024
Dear Rhett, Thank you very much for your positive review of your recent stay at our property. It is a pleasure to know that the service provided by our staff exceeded your expectations; your comments are an inspiration for our team to continue working with passion, ensuring that our valued guests have a pleasant and memorable experience with us.We will share your kind comments with our staff, our greatest strength is the service we provide to our guests which has become a signature of our brand.Our team looks forward to having you back at Dreams Los Cabos Suites Golf Resort & Spa for your next visit to our destination.Best regards,

6/10 Okay

Jainit

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 5 nights in Jan 2024
Response from Jimena Martínez, E-Concierge. on Jan 19, 2024
Dear Jainit, Thank you very much for sharing your evaluation. We are delighted to know that you had an enjoyable stay with us.Our mission is to offer the best quality services to our guests, and your message is a source of motivation to continue working in this way.It has been our pleasure to attend you at Dreams Los Cabos Suites Golf Resort & Spa Los Cabos. We hope to have the opportunity to serve you again in this home.Best regards,

6/10 Okay

Parth

Travelled with family
Liked: Property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Jimena Martínez, E-Concierge. on Jan 18, 2024
Dear Parth, Thank you very much for sharing your evaluation. We are delighted to know that you had an enjoyable stay with us.Our mission is to offer the best quality services to our guests, and your message is a source of motivation to continue working in this way.It has been our pleasure to attend you at Dreams Los Cabos Suites Golf Resort & Spa Los Cabos. We hope to have the opportunity to serve you again in this home.Best regards,

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jimena Martínez, E-Concierge. on Jan 17, 2024
Dear Desiree,Thank you very much for having entrusted us with your comfort.We hope that in the near future you will give us the pleasure of having you at home again.We send you our best regards.See you soon!

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are exceptional. Beautiful and clean resort
The staff were so polite, friendly and helpful. Especially the entertainment staff (Marcos, Angel and Brian). They kept things super fun. Elsa always did a great job helping us at the pool. The resort is beautiful and clean. I felt very safe. The only suggestion I have would be to have more restaurants and food options. The buffet is great, but if you try to get food at any other locations, there is usually a line and long wait times, especially during traditional meal times.
Stayed 4 nights in Jan 2024
Response from Jimena Martínez, E-Concierge. on Jan 11, 2024
Dear Tiffany. We would like to thank you for selecting the hospitality of Dreams Los Cabos Suites Golf Resort & Spa on your recent getaway to our beautiful destination. It was a pleasure having you, and we appreciate that you have taken the time to share your experience.We are very happy to learn that your stay was a pleasant one and that you were highly satisfied with our service. particularly from the mention of staff members. We pride ourselves on having an amazing team of passionate colleagues committed to creating a memorable experience for all our guests. Please be confident that we have shared your gracious words with them.We sincerely hope we can have the honor of being your hosts again in the not-too distant future. Best regards,

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Jimena Martínez, E-Concierge. on Jan 11, 2024
Dear Jonathan, Thank you very much for sharing your evaluation. We are delighted to know that you had an enjoyable stay with us.Our mission is to offer the best quality services to our guests, and your message is a source of motivation to continue working in this way.It has been our pleasure to attend you at Dreams Los Cabos Suites Golf Resort & Spa Los Cabos. We hope to have the opportunity to serve you again in this home.Best regards,

6/10 Okay

Anto, Commerce city

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Jimena Martínez, E-Concierge. on Jan 29, 2024
Dear Anto,Thank you for taking the time to share with us your personal experience, we really appreciate the confidence you have given us by choosing Dreams Los Cabos Suites Golf Resort & Spa to have your vacation; your first hand experience really helps other travelers.Likewise, we sincerely regret to see that some aspects of your stay did not meet your expectations, we have taken your comments very seriously as our guests are really important to us, and we will conscientiously review all your remarks.We sincerely hope to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort.Best regards,

2/10 Terrible

Sunilbhai

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Jimena Martínez, E-Concierge. on Jan 5, 2024
Dear Sunilbhai, Thank you very much for taking the time to rate your recent experience at the resort.We are really sorry to read about these unusual anomalies at the resort, since we have the highest standards.However, your feedback is welcome. Rest assured that your kind comments will be shared with the correspondent areas in order to implement the needed improvements.With this, we would love to recover your trust, and you can give us a second chance to show you the excellent experience that we can bring to our guests.Best regards,E-Concierge

8/10 Good

Gaurav

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property had good vibe. Rooms were old, hotel needs remodeling.
Stayed 4 nights in Dec 2023
Response from Jimena Martínez, E-Concierge. on Jan 2, 2024
Dear Gaurav,Thank you for taking the time to share with us your personal experience. We really appreciate the confidence you have given us by choosing Dreams Los Cabos Suites Golf Resort & Spa to have your vacation; your first-hand experience really helps other travelers.Likewise, we sincerely regret to read that some aspects of your stay did not meet your expectations. We have taken your comments very seriously, as our guests are important to us, and we will conscientiously review all your remarks.We sincerely hope to welcome you back on a future occasion and provide you with the exceptional quality and service that characterize our brand and resort.Best regards,

10/10 Excellent

Laquita Annette, Fontana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place needs more affordabal stores for shopping. Convenient stores maybe an ABC store
Stayed 4 nights in Dec 2023
Response from Jimena Martínez, E-Concierge. on Jan 2, 2024
Dear Laquita Annette,Thank you very much for sharing your evaluation. We are delighted to know that you had an enjoyable stay with us.Our mission is to offer the best quality services to our guests, and your message is a source of motivation to continue working in this way.It has been our pleasure to attend you at Dreams Los Cabos Suites Golf Resort & Spa Los Cabos. We hope to have the opportunity to serve you again in this home.Best regards,

10/10 Excellent

Vicki

Stayed 3 nights in Dec 2023
Response from Jimena Martínez, E-Concierge. on Jan 2, 2024
Dear Vicki, We would like to thank you for the praising review you shared following your recent visit to Dreams Los Cabos Suites Golf Resort & Spa. We are thrilled to read that your stay was a wonderful one, and you were impressed with our service and facilities.We sincerely hope we can have the honor of being your hosts again in the not-too-distant future.Best regards,

6/10 Okay

Spencer

Stayed 4 nights in Dec 2023
Response from Jimena Martínez, E-Concierge. on Jan 2, 2024
Dear Spencer, Thank you for taking the time to share with us your personal experience. We really appreciate the confidence you have given us by choosing Dreams Los Cabos Suites Golf Resort & Spa to have your vacation; your first-hand experience really helps other travelers.Likewise, we sincerely regret to read that some aspects of your stay did not meet your expectations. We have taken your comments very seriously, as our guests are important to us, and we will conscientiously review all your remarks.We sincerely hope to welcome you back on a future occasion and provide you with the exceptional quality and service that characterize our brand and resort.Best regards,

10/10 Excellent

Libin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Jimena Martínez, E-Concierge. on Jan 2, 2024
Dear Libin, Thank you very much for your positive review of your recent stay at our property. It is a pleasure to know that our staff's warm service exceeded your expectations. Your comments are an inspiration for our team to continue working with passion, ensuring that our valued guests have an enjoyable and memorable experience with us.We will share your kind words with our staff. Our biggest strength is the warm service that we provide to our guests, and that has become a signature of our brand.Our team looks forward to having you back at Dreams Los Cabos Suites Golf Resort & Spa for your next visit to our destination. Best regards,

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is great,, people attending are very friendly and good,,,,, in my opinion the only thing that I saw like an issue was at dinner time,, the restaurants need to be more available with quick service and more aggressive with food options,, people won’t like to hear about waiting for an hour to get in to the restaurant,,
Stayed 5 nights in Dec 2023
Response from Jimena Martínez, E-Concierge. on Jan 2, 2024
Dear Antonio, Thank you for taking the time to share with us your personal experience. We really appreciate the confidence you have given us by choosing Dreams Los Cabos Suites Golf Resort & Spa to have your vacation; your first-hand experience really helps other travelers.Likewise, we sincerely regret to read that some aspects of your stay did not meet your expectations. We have taken your comments very seriously, as our guests are important to us, and we will conscientiously review all your remarks.We sincerely hope to welcome you back on a future occasion and provide you with the exceptional quality and service that characterize our brand and resort.Best regards,

10/10 Excellent

Leone

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shows, activities and music. Close to the beach, nice restaurants and food. Beautiful property
Stayed 8 nights in Nov 2023
Response from Jimena Martínez, E-Concierge. on Jan 2, 2024
Dear Leone, We would like to thank you for the praising review you shared following your recent visit to Dreams Los Cabos Suites Golf Resort & Spa. We are thrilled to read that your stay was a wonderful one, and you were impressed with our service and facilities.Furthermore, we appreciate your gracious comments, as they show our consistency in maintaining the Dreams Resorts brand standards. Your feedback has been shared with the team as motivation to keep up our work.We sincerely hope we can have the honor of being your hosts again in the not-too-distant future.Best regards,

6/10 Okay

Manou

Travelled with family
Beautiful location. Very nice pool. Average restaurant and dining.
Stayed 4 nights in Dec 2023
Response from Jimena Martínez, E-Concierge. on Jan 2, 2024
Dear Manou, Thank you for your visit and for your feedback.It's important for us to improve ourselves and create the best memories. That’s why we highly appreciate your feedback.We are very sorry to read about these unusual anomalies, which are not common among our guests. However, we will share your comments with our management staff to make the needed improvements in order to be better in the correspondent areas you mention.We hope you can grant us a new opportunity to host you once more and prove to you the quality of the service we provide.Rest assured, your next vacation will be the best of your life and memorable.Best regards,

6/10 Okay

Ashly

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
Response from Jimena Martínez, E-Concierge. on Feb 7, 2024
Dear Ashly,We are very grateful that you have given us the opportunity to be your hosts.We regret that we did not meet all your expectations.Please, if you have any comments about what did not give you the satisfaction we are used to giving you, please write us directly, as this helps us a lot for our continuous improvement.I remain attentive to any questions or comments.Best regards.

4/10 Poor

Yukia

Liked: Cleanliness, staff & service
It was ok
Stayed 3 nights in Dec 2023
Response from Jimena Martínez, E-Concierge. on Dec 6, 2023
Dear Yukia, We thank you for your preference.We hope that in the near future you will grant us the honor of hosting you again.Best regards.

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Jimena Martínez, E-Concierge. on Jan 2, 2024
Dear Rhonda, Thank you for taking the time to share with us your personal experience. We really appreciate the confidence you have given us by choosing Dreams Los Cabos Suites Golf Resort & Spa to have your vacation; your first-hand experience really helps other travelers.Likewise, we sincerely regret to read that some aspects of your stay did not meet your expectations. We have taken your comments very seriously, as our guests are important to us, and we will conscientiously review all your remarks.We sincerely hope to welcome you back on a future occasion and provide you with the exceptional quality and service that characterize our brand and resort.Best regards,

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the property is great. The staff is friendly and attentive. There are 4 restaurants on site with numerous bars spread throughout the property. The pool area is large and the staff plans activities throughout the day with a band, or other event in the evening. Will definitely be coming back.
Response from Jimena Martínez, E-Concierge. on Dec 2, 2023
Dear Michael, Thank you very much for your kind words. It was a complete pleasure for us to assist you during your vacation. We hope you will continue to choose us in the near future. Best regards.

10/10 Excellent

Deepti

Stayed 4 nights in Nov 2023
Response from Jimena Martínez, E-Concierge. on Jan 2, 2024
Dear Deepti, Thank you for taking the time to share with us a 5-star review. We highly appreciate the confidence you have deposited in choosing Dreams Los Cabos Suites Golf Resort & Spa to spend your getaway; your first-hand experience really helps other travelers.On the other hand, we are delighted to know that the level of service you received from the team members was consistently world-class and exceeded all your expectations. We are proud to have professional, hardworking, and service-oriented team members who take their job extremely seriously and truly love what they do. That said, please trust that the staff members you have mentioned will be recognized and cheered for their outstanding service.We look forward to welcoming you back soon and providing you with another incredible experience.Best wishes,

2/10 Terrible

Chastity Queshawn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Jimena Martínez, E-Concierge. on Nov 28, 2023
Dear Chastity Queshawn, We are sorry to hear that you had a bad experience.We would like to know more in depth about what happened so that we have the opportunity to improve in the area where you had a negative perception.We invite you to contact us directly with any comments.We send you our best regards.

6/10 Okay

James, Dallas

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2023
Response from Jimena Martínez, E-Concierge. on Jan 2, 2024
Dear James, Thank you for taking the time to share with us your personal experience. We really appreciate the confidence you have given us by choosing Dreams Los Cabos Suites Golf Resort & Spa to have your vacation; your first-hand experience really helps other travelers.Likewise, we sincerely regret to read that some aspects of your stay did not meet your expectations. We have taken your comments very seriously, as our guests are important to us, and we will conscientiously review all your remarks.We sincerely hope to welcome you back on a future occasion and provide you with the exceptional quality and service that characterize our brand and resort.Best regards,

8/10 Good

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all everything was good but activities are very expensive
Stayed 3 nights in Nov 2023
Response from Jimena Martínez, E-Concierge. on Nov 28, 2023
Dear Allen, We appreciate your kind review and comments.It has been a pleasure to know that you had a good experience that nevertheless had some unusual anomalies. Please know that external activities such as excursions or tours are not done by us, as a resort is a separate company outside of us.However, we regret that you experienced this inconvenience.We hope that this experience does not completely overshadow the perception of our resort.We send you a warm and cordial greeting.