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Reviews of La Plaza Inn Los Banos

2.5 out of 5
La Plaza Inn Los Banos
2169 E Pacheco Blvd, Los Banos, CA

Reviews

4.8
Rating 10 - Excellent. 34 out of 365 reviews" "
Rating 8 - Good. 52 out of 365 reviews" "
Rating 6 - Okay. 79 out of 365 reviews" "
Rating 4 - Poor. 60 out of 365 reviews" "
Rating 2 - Terrible. 140 out of 365 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only hotel in los banos that did not discriminate against my niece because of her financial status. I applaud them for this and would recommend everyone in this area to use this hotel instead of the other hotels in los banos. Thank you for all you did
Stayed 4 nights in Mar 2021
Response from mia on Apr 10, 2021
Thank you for your stay and am glad you enjoyed.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY!
First off - they would not honor my Hotels.com reservation and charged me $30 more. While I wasn't expecting much, this place was the definition of a dump! Rust in the bathtub, towels were not even close to white. STAY AWAY!
Stayed 1 night in Oct 2020
Response from gm on Oct 29, 2020
we did not charge 30.00

8/10 Good

Robert

Liked: Staff & service, room comfort
Good bed.
The price was right.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

I was given a room at the very back of the hotel. The room had no tissue in the restroom, no bed sheets on the bed, or linens on the bed at all. I couldn’t believe it. I was moved to another room, however that room had roaches crawling everywhere. Plus, after my experience in the first room I just didn’t feel comfortable staying at this place anymore. I will say the front desk staff were kind when I asked to check out only a hour after arriving. They also processed a refund for me. I will never stay here again though, or recommend it to anyone!
Stayed 1 night in Nov 2018

2/10 Terrible

Guillermo

Worst experience ever, this place shouldn’t have not even 1 star. Terrible customer service plus you cannot even take a shower, because the shower doesn’t work. Stay away from this place.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was professional. But the room was very very dirty. I have photos for proof of how inexplicably dirty it was. It seemed like the room was not cleaned since previous guests stayed. Plus what was more appalling was that there were two families on either side, seemed like one split into two rooms, which were so noisy, they were driving too 1am right outside our door and it seemed scary to us. Talking loudly, smoking right outside and drinking bottles of alcohol. When I reported to concierge, he said he knows about the noisy guests but he could not help the situation. Very very unprofessional and dirty hotel. Very disappointed that I spent$60 for such a bad experience with Expedia and red roof
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service. Dirty room. Dirty bed and sheets were soiled with burn holes.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

agapito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Dennis

Disliked: Property conditions & facilities
Poor
No phone and tv didn’t work
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Stayed 6 nights in Oct 2018

4/10 Poor

Alicia

Disliked: Property conditions & facilities
Not the best experience
I didn’t arrive till 115am n when I got there the front desk attendant wasn’t pleasant at all (maybe because it was so late, but that’s no excuse) then he puts me in the farthest room possible where a family checked in after me and apparently had rooms upstairs and downstairs from me and kept talking loudly back-and-forth at 2 AM also the TV didn’t work, the shower wall was ripped, the toilet paper was not placed in the holder, and the floor seemed incomplete it was missing some tile panels and the pool was closed. Slept fine but not till 330am when the family finally shut up!
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Fred

Disliked: Property conditions & facilities, room comfort
Torn bed linens, no floor mats, some spiderwebs
Stayed 1 night in Sep 2018

2/10 Terrible

Elizabeth, Los Angeles

Disliked: Cleanliness, property conditions & facilities, room comfort
There was nothing like.It was a horrible experience. I made a huge mistake by making a reservation online. The pictures really fool me. We got there midnight tired from a long drive. The lobby looked somewhat decent. But once we got to the room WOW a huge disappointment. The room was filthy it seemed like they haven’t washed the linens for months. There were blood spots on the wall. Flies everywhere. The bathtub had mold built in, so gross. I wanted to cry and get out of there.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Scary place. Came out of room and gangbangers were blocking the stairwell. Was scared to come out of room at night.
Stayed 1 night in Sep 2018

4/10 Poor

Maria Elba

Dirty hotel
For me it's going to be the last time to be On Red Roof it so dirty the floor y and autside terrible y nasty.
Stayed 1 night in Aug 2018

4/10 Poor

Paul, Pahrump

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Location was good, that was it! The bathroom was horrible paint peeling, ants everywhere, little black bugs in the bed.
Stayed 2 nights in Aug 2018

2/10 Terrible

A.M.Stape, 1256 Berry Creek Road, West Sacramento

Disliked: Cleanliness, staff & service, property conditions & facilities
the outdoors were very dirty. flyes and cokroach everywhere. the bathroom was dirty. I didnt had a shower. all the vending machines were broken. the room smell cigaretes very much.
Stayed 1 night in Aug 2018

2/10 Terrible

Scott, Cali...

Disliked: Cleanliness, property conditions & facilities, room comfort
Just bad... we paid at the front desk they ended up taking the money off my card for security deposit and then recharge me for staying in the room again so I got double-charged watch them if you don't pay for it over the phone don't give him a card
Stayed 1 night in Aug 2018

2/10 Terrible

John, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could easily see that the bed sheets were not clean. Management offered to correct the situation, but didn't show up to do so. Asked for and received a refund and went went to another hotel.
Stayed 1 night in Aug 2018

8/10 Good

Keith

Liked: Room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Delia, So.San Francisco

It was ok just needed for one night but would like if they had a blow dryer, iron and ironing board in rooms
Stayed 1 night in Aug 2018

2/10 Terrible

Chatis, Hayward CA

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Crackheads in the room next to us were up all night
Stayed 1 night in Aug 2018

2/10 Terrible

Lily, San Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The girl that works the front desk is very rude. I walked it and waited to get her attention and she was ignoring the fact that I was there. And to top it off it’s very ghetto. Their was garbage all over the floor pads, diapers, etc..... never ever coming here again !!
Stayed 1 night in Aug 2018

2/10 Terrible

F.sosa, Bakersfield ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is dirty inside and outside and the management is horrible the whole place is terrible there was no housekeeping and the whole property is really dirty i will never stay there again
Stayed 4 nights in Aug 2018

2/10 Terrible

Amin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs renovation . Furniture is old, bathroom needs anew toilet and dhiwer
Stayed 1 night in Aug 2018

2/10 Terrible

George, Corona, CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff great, fixed card charge issue right away; room had: pubic hair on bathroom wall, recent hole in wall repaired - not painted, bathroom door frame broken recently repaired, exposed wiring where a smoke detector was, 1/4 of toilet paper - no spare and requested another roll which was brought up right away, bed lamp no on/off switch - plugged and unplugged to use, bath tub and soap holder missing sections of laminate - unreal!
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Other residents fighting drunkk and noisy couldnt sleep
Stayed 1 night in Jul 2018

2/10 Terrible

J, California

Disliked: Cleanliness, property conditions & facilities, room comfort
Simply put, this is not the flagship Red Roof Inn, I hope. From cig burns and fluid stains on a bed spread, to the dilapidated bathroom shower and fixtures, I paid good money for a filthy hole.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Look somewhere else
I’m traveling for work. I’ve done Motel 6s and been fine with them. This was a whole other level. I’m sure there could be worse, but I don’t want to find out. I usually book 1 night to see how it is. I was out after one night. If you’re in Los Banos, look elsewhere. I found the New Star Inn to be well kept, even though on the old side.
Stayed 1 night in Jul 2018

2/10 Terrible

Maria, Osegu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This property looks more like apts.then it does a hotel they have there workers living there and to many fights between the people living there I would not recommend this to families with children it's just a terrible place to stay no pool I was told by one of the workers that it was closed by health department.and it's nothing like the pictures on website .. so if I was to give it a score it would be 0-
Stayed 10 nights in Jul 2018

2/10 Terrible

Cris, Camarillo, CA

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel looked nothing like the pictures, the bathroom desperately needs remodeling, it was dirty and moldy with flies everywhere. Towels were not clean, they were stained and stiff, good thing we carry towels. There was gum stuck on the bed frame, the couch was dirty with stains and no phone inside the room. The only good thing was the working AC and TV but didn't make up for the fact that people were super loud and no one was there to quiet the people down. Will never go back.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk staff was helpful & nice. Sign at check in counter that you have 30 minutes after check in to get a refund if you don’t like your room made me worry a bit. Rooms are pretty large. Good TV with a good selection of movies (including HBO & Cinemax channels). It’s definitely not the hotel for clean freaks or germ phobias ...or people with black lights lol. There were flys alive and dead in the room, stains inside the toilet and bathtub (the Clorox cleaner plus bleach would be a good product for them). No soap to wash up with. Mattress protector was ripped with visible stains as were the sheets. The maids were nice in giving us some soap and additional towels. It was the lowest priced motel though at $50 a night. If you’re looking for cheap and able to deal with these issues it’s fine. Thank goodness the staff was nice as that would have definitely been a make it or break it on this trip.
Stayed 3 nights in Jul 2018

2/10 Terrible

Pete, Reno, NV

Disliked: Property conditions & facilities, room comfort
Looks nothing like the website
Dilapidated. Run into the ground. Druggies hanging around. Looks more like a bad residential motel than a supposed "national" chain. Swimming pool non-functional. No water pressure. Really poor. Won't go back.
Stayed 1 night in Jun 2018

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall for a short trip.great
Stayed 2 nights in Jun 2018

4/10 Poor

Dawn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
A lot to be desired
There was bugs in the bed! It wasn’t just one but a few.
Stayed 1 night in Jun 2018

8/10 Good

tan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed and clean room for under $50.
Stayed 1 night in Jun 2018

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom has so many bugs crawling on the walls it was so nasty they left the old soap in there on the shower
Stayed 1 night in Jun 2018

2/10 Terrible

Reasonable, California

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth money saved
Desk clerk and housekeeping personnel were polite and friendly, but otherwise, this was a regrettable choice of motels. No towels upon initial check-in; ants in bathroom; bed only partly made; room partly unpainted; former general "repairs" done very poorly; badly in need of tub replacement; walls need small patching; painting, and other repairs; ice machine broken; and, motel guests on both sides of my room were loud and very active into late night and early morning.
Stayed 1 night in Jun 2018

6/10 Okay

Juan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Ok for the price and location
I mean you get what you pay for. The bathroom was in very poor condition but the bed was nice and somewhat comfortable
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Kenneth

Liked: Staff & service, room comfort
3 on a scale of 1 to 10
The hotel was not the best I've stayed at And tied for worst
Stayed 14 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
It was super dirty. They had multiple people living in the bottom floor rooms. Just a mess. The sheets were not clean. There was a hair on the towels. The grounds look like they have never been cleaned. The outside garbage was flowing over the top. We left didn’t even stay.
Stayed 1 night in May 2018

2/10 Terrible

elaine

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom sink came out. No hot water. TV did not work
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

2/10 Terrible

Stephen

Disliked: Cleanliness, property conditions & facilities
Avoid like the plague or you might end up with it Dirty dirty dirty Not game to take shows off in the room Sheets stained with god knows what and not sure if they had even been washed Broken taps in bathroom Spill food left in fridge from previous guests Area didn’t seem safe Only plus is the laundry, while dirty like the rest of the place at least it worked