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Reviews of Motel 6 Merced, CA

2 out of 5
Motel 6 Merced, CA
1983 E Childs Avenue, Merced, CA

Reviews

5.8
Rating 10 - Excellent. 138 out of 961 reviews" "
Rating 8 - Good. 229 out of 961 reviews" "
Rating 6 - Okay. 206 out of 961 reviews" "
Rating 4 - Poor. 159 out of 961 reviews" "
Rating 2 - Terrible. 229 out of 961 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Maria, We are glad you enjoyed your stay!Maz K.#Team6

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Spend the extra money and stay somewhere else
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Apr 2, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Joseph, Sanger

Travelled with pets
Liked: Staff & service
Had a good night rest
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 2, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Mar 19, 2024
Hi Allan, Thank you for the perfect rating!Natalie #Team6

2/10 Terrible

Rustina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst motel 6 I stayed at? Every dirty. Holes in the doors where someone punched them. The shower curtain ripped and the bar coming off the wall!!!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Rustina,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Sofia

Liked: Cleanliness, staff & service
Comfortable bed
Stayed 2 nights in Feb 2024

6/10 Okay

william

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great service nice room structural repais and upgrades needed ac noisy-had to turn off to sleep
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Traveler, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Tiffany

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived close to midnight and were told the only room they had available for us had a broken TV. At first they offer a discount but couldn't provide it because we had booked through Expedia. Turns out the broken TV was to be the least of our worries. The door nob didn't fit the door and was filled part way in by a wash cloth, the door won't stay closed aside from the latch which was barely attached and left the door open a couple inches. In a very unsafe area. The built in seat had a bullet hole in it. The tub faucet won't turn off and the water was running the entire time. The mattress was hard as a rock with busted springs that pressed into our backs all night. We were offered free late check out at noon, in lieu of the discount they were unable to provide, which the clerk said he would make a note about, but didn't, so housekeeping knocked on our door at 9 and then 3 more times until we left shortly after 11. I believe the housekeeping staff had cleaned our room as well as they could with what they had to work with - stained sheets, stained towels, damaged tub finish, damaged and dingey everything. This room should not be rented out at all, much less at the way overinflated price it is listed at.
Response from Brand Experience Team on Nov 13, 2023
Hi Tiffany,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

10/10 Excellent

Edgar Hidalgo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the entire stay went smoothly. I would stay here again.
Response from Nancy Y. on Feb 1, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Pak

10/10 Excellent

Rebekah

Stayed 13 nights in Nov 2022
Response from Summer on Dec 27, 2022
Hi Traveler,Thank you for the perfect rating!!Summer#Team6

2/10 Terrible

Jason

Stayed 1 night in Oct 2022
Response from Brand Experience Team on Nov 1, 2022
Hi Jason,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

2/10 Terrible

Jorge

Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches at night
Stayed 1 night in Oct 2022
Response from Brand Experience Team on Nov 1, 2022
Hi Jorge,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Lisa

Stayed 4 nights in Aug 2022

4/10 Poor

King

Liked: Cleanliness, room comfort
I…
I don’t know what happened from my last visit to this current one. The guy who checked me in could have cared less that I was there. Seemed very distracted, even forgot to give me my credit card back. Didn’t explain anything, I had to ask questions as to why he was doing certain things. “How do you want to pay the $100?” What is that? What is it for? I already paid. I was already irritated before I even got to my room. Than I get to the room, which was very clean, it’s just the towel rack was coming off the wall, the toilet seat was extremely loose. I was just a little let down, the whole afternoon, night and morning it was like Indy 500, people slamming doors, running down the halls on both floors, yelling and screaming unneccasarily, and these were adults, not kids. My last visit was amazing which is why I came back but after this one, yeah, I think I’m gonna have to pass.
Stayed 1 night in Sep 2022
Response from Brand Experience Team on Nov 1, 2022
Hi King,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

2/10 Terrible

Jessica

Stayed 1 night in Aug 2022
Response from Brand Experience Team on Sep 4, 2022
Hi Jessica, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Kaur J. #team6

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

Brenda

Stayed 2 nights in Aug 2022
Response from Brand Experience Team on Sep 4, 2022
Hi Brenda, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Dortorea

Stayed 1 night in Aug 2022

6/10 Okay

Angela

Business traveller
Liked: Cleanliness
Disliked: Amenities
I'm trying to get a refund back for Sunday the night I booked the room I did not stay Sunday I stayed Saturday but my car was charged on Sunday and Saturday so the lady at the counter told me that I need to get hold of Expedia to get my refund for Sunday night the night I did not stay thank you I would appreciate help
Stayed 1 night in Aug 2022
Response from Brand Experience Team on Nov 1, 2022
Hi Angela,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Lysonya

Travelled with family, Business traveller
Liked: Staff & service, amenities
I loved it all
Stayed 5 nights in Jul 2022
Response from Brand Experience Team on Sep 4, 2022
Hi Lysonya, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

8/10 Good

Michael J

Business traveller, Travelled with partner
Liked: Cleanliness
'would like shampoo, conditioner, refrigerator, very noisy
Stayed 1 night in Aug 2022
Response from Brand Experience Team on Sep 4, 2022
Hi Micahel, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

4/10 Poor

Steven

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The only thing I liked was that the room was renovated. But only somewhat. It was odd people were hanging around outside the hotel like if it were a 7/11, the tub felt like it was sinking, the bed was stiffer than cardboard same with the pillows, someone with a pet also left fleas behind and possibly blood stains on the sheets. Never coming back and neither should anyone come stay here.
Stayed 1 night in Jul 2022
Response from Brand Experience Team on Sep 4, 2022
Hi Steven, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

2/10 Terrible

kathleen

Stayed 8 nights in Jul 2022

2/10 Terrible

mary

Travelled with family
Disliked: Staff & service
Nobody at front desk upon arrival. Sign on front door said “ out to lunch” so we left to another Motel.
Stayed 1 night in Jul 2022
Response from Brand Experience Team on Sep 4, 2022
Hi Mary, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

10/10 Excellent

Diana

Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2022
Response from Brand Experience Team on Sep 4, 2022
Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches in room. Pics to proove .dirty towels. Rude night employee. Wanted to argue 8nstead of check 5 guests in. Refrigerator not working.
Stayed 1 night in Jun 2022
Response from Brand Experience Team on Jul 2, 2022
Hi Richard, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Lourdes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Brand Experience Team on May 31, 2022
Hi Lourdes, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon! Lilith #Team6

8/10 Good

Rene

Stayed 1 night in May 2022
Response from Brand Experience Team on May 31, 2022
Hi Rene, Thank you for positively rating your stay! Lilith #Team6

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk did their best when we checked in, but when we checked out i told the gentleman that was there in the morning hey all this is wrong with the room Stairs to get to room you have to go over broken stair case, light fixture fell of during night, main door does not close right, exhaust fan was hanging, bathtub dips and caulking is gaped, towels are stale, and all he said was wow I'll mark it down and put on list to fix 😮 Realize we just needed a place to sleep after graduation for my son at University of Merced but dammm...
Stayed 1 night in May 2022
Response from Brand Experience Team on May 31, 2022
Hi Michael, Thank you for recognizing the great service provided by our staff. Your experience is important to we hope for the opportunity to improve your experience on your future bookings. Lilith #Team6

10/10 Excellent

antonio

Stayed 1 night in May 2022

2/10 Terrible

Ashley

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs in the room, phone wasn’t even working and broken. Found hairs on/in the beds that were suppose to be clean. Curtains were broken, loud neighbors that were living in the hotel. Made me very uncomfortable for being there with my children.
Stayed 3 nights in May 2022
Response from Brand Experience Team on May 31, 2022
Hi Ashley, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

10/10 Excellent

Sharon

Stayed 1 night in May 2022
Response from Brand Experience Team on May 31, 2022
Hi Sharon, Thank you for the perfect rating! Lilith #Team6

2/10 Terrible

Joseph

Stayed 1 night in Apr 2022
Response from Brand Experience Team on May 31, 2022
Hi Joseph, We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon. Lilith #Team6

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

King

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable 6
Huge comfortable room. Very quiet. Just wish I could’ve connected to the Wi-Fi, I had some homework that needed to be done.
Stayed 1 night in Apr 2022
Response from Brand Experience Team on Apr 6, 2022
Hi King, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon. Safe Travels Lilith #Team6

10/10 Excellent

Marcus

Stayed 2 nights in Mar 2022

2/10 Terrible

Souhel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroaches
Bad experience there the hotel so not clean, we slept there first night woke up with cockroaches in the bed. Management so poor there never again staying in motel 6 ever again.
Stayed 2 nights in Feb 2022
Response from Brand Experience Team on Apr 6, 2022
Hi Souhel, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 Terrible

LEYLA

Stayed 1 night in Feb 2022
Response from Brand Experience Team on May 31, 2022
Hi Leyla, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith #Team6

2/10 Terrible

Miguel

Stayed 1 night in Feb 2022
Response from Brand Experience Team on May 31, 2022
Hi Michael, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon! Lilith #Team6

6/10 Okay

Aiffat

Business traveller
Liked: Cleanliness
Stayed 1 night in Feb 2022
Response from Nancy Y. on Feb 10, 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

2/10 Terrible

Gary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel
The room is old and has roaches. Homeless people everywhere. Towels were Stained. Will not stay there again.
Stayed 1 night in Jan 2022
Response from Nancy Y. on Feb 10, 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

10/10 Excellent

Faisal

Stayed 1 night in Jan 2022
Response from Nancy Y. on Feb 10, 2022
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Nancy Y. #Team6

2/10 Terrible

Erika

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2021
Response from Nancy Y. on Feb 10, 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

10/10 Excellent

Marcus

Stayed 1 night in Jan 2022
Response from Nancy Y. on Feb 10, 2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y. #Team6

8/10 Good

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Could be cleaner around the area
Stayed 1 night in Jan 2022
Response from Nancy Y. on Feb 10, 2022
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Nancy Y. #Team6

8/10 Good

Denise

Stayed 1 night in Jan 2022
Response from Nancy Y. on Feb 10, 2022
Thank you for positively rating your stay!! Nancy Y. #Team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is not up to standards in the current condition. The hotel is pretty old and worn but they have tried to updated it in an cheap way. This is more than likely the worst hotel stay i've ever had. The staff was semi-helpful and semi-friendly. The staff knows about many of the issues but cannot change anything so some responses come off as unempathetic. There was no working wifi, the first room i was given had a roach in it. The second room didnt have a phone or fridge. Also some of their locks need to use double keys to get into the room. My second room had broken locks for the bathroom and the main door had a gap which allowed cold air to get in. I dont believe I will get my security deposit back without having to call corporate, but will wait and see what happens after about a week.
Stayed 2 nights in Dec 2021
Response from Nancy Y. on Feb 10, 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6